Outlook 2007 shared calendar messaging interface error

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I just got it today. I have installed it. Unfortunately I will just have to
watch it over a period of time to see if it will resolve (as this is somewhat
of a random issue). I will post any updates I have here.
 
Nope! Sorry to say, it does not resolve the issue. I had an instance today
where I opened my calendar and received the same error. I consulted with my
employee whose calendar now will not open and she says that she did not
disconnect or do anything out of the ordinary. I will say that I know I
viewed her calendar earlier in the day sucessfully. Furthermore, I will note
that I had Hibernated my laptop over the weekend and docked it this AM. At
some point things were moving slowly, so I rebooted it. I do not know if I
viewed her calendar pre or post reboot. Nevertheless, all other calendars
are in full view and are not seeing this issue.
 
Our company also have Exchange 2003 with Outlook 2007 clients (we've
deployed Office 2007 to about 500 clients). A lot of people experience
this error. E.g. clicking a shared calendar will display "The
messaging interface has returned an unknown error."

Also, "View group schedules" have an error. If you add some persons
(e.g. 40-50) and try displaying their calendars, it will not update
all information on all persons. Sometimes all you can see is the free/
busy information, even though you are allowed to read the content of
their schedule.

It seem to me that Outlook 2007 have a bug when it comes to connecting
to Exchange 2003 servers, and I would have no problem showing this
problem as it happens like every day.

The problem is not related to Laptops and/or power save. I have this
problem at several workstations with no power-savings. Also, the
problem is present at both Vista and XP SP2. We have no problems on
our Outlook 2003 clients.
 
I also encountered the issue again yesterday - no laptop hibernation or
anything. In the morning the calendar of the employee showed fine. Later in
the afternoon I could not view it anymore and received the error. This is
still broken.
 
I've ran Sysinternals Procmon and ran a trace on the error. Here's
some interesting:
OUTLOOK.EXE:
RegOpenKey,"HKLM\SYSTEM\CurrentControlSet\Services\Tcpip
\Linkage","REPARSE","Desired Access: Read"
RegQueryValue, HKLM\System\CurrentControlSet\Services\Tcpip\Linkage
\Bind, "BUFFER OVERFLOW","Length: 144"
"RegQueryValue","HKLM\System\CurrentControlSet\Services\Tcpip\Linkage
\Bind","SUCCESS","Type: REG_MULTI_SZ, Length: 472, Data: \Device
\{55AC9BC4-D6C4-4BA4-9EBD-40BAE06D4F1E}, \Device\{4B189DB0-0F51-4C58-
B074-4625520333F5}, \Device\{B3C9FDED-3D84-40A6-9F85-E3050E11A4D0},
\Device\{5C7857BA-45F2-4E93-87B6-17C7452777A6}, \Device\
{BFEF283F-5816-41CA-81D2-9F6D047847B5}"
Then it just overflows again when connecting to Tcpip\Linkage\Bind.

If any Microsoft programmer is interested in the full process capture,
just get in touch in me at (e-mail address removed) (remove 2 from
email)
 
The problem is also present in Outlook 2007 SP1.

After running Outlook over 24hours and tried to open a shared
calendar, I get the following error: "Cannot display the folder. The
information store could not be opened."
 
I called into microsoft and opened a ticket about this problem for my company
here is the response.

Problem - Getting error message while opening shared Calendar.
Environment – Outlook: 2007, Operating system: XP SP2, 100 computers in
organization, 100 computers affected.
Resolution – We Could not provide the resolution as this is a known bug in
Outlook 2007. Hence we are refunding you the amount charged for this ticket.
Thank you for choosing Microsoft.
 
I called into microsoft and opened a ticket about this problem for my company
here is the response.

Problem - Getting error message while opening shared Calendar.
Environment -Outlook:2007, Operating system: XP SP2, 100 computers in
organization, 100 computers affected.
Resolution - We Could not provide the resolution as this is a known bug inOutlook2007. Hence we are refunding you the amount charged for this ticket.
Thank you for choosing Microsoft.






- Show quoted text -
Click to expand...

So am I to understand that the problem goes away if using Exchange
2007 server (we are currently using 2003 and have the same problem
with some users that view multiple calendars). We are going to update
to Exchange 2007 in the very near future and hope that will clear the
problem.

Thanks all for the good information,
Bill M
 
Nope we are running Exchange 2007 and stilll have this problem. I thought
the same as you and upgraded to 2007 hoping this problem would go away it has
not. Microsoft supposedly is going to be releasing a hotfix in Feb. to fix
this.

Tony
 
Any update on this as I am also having issues excact to this..
outlook 2007 with exchange 2003
 
Indeed, this thread has been helpful, though an actual fix from MS
would certainly be nice. If anyone knows of the status of this
problem, please share.

Steve
 
Indeed, this thread has been helpful, though an actual fix from MS
would certainly be nice. If anyone knows of the status of this
problem, please share.

Steve
Click to expand...

There's a non-public hotfix available! I found this link while
searching for the solution:
http://www.itexperience.net/2008/03...lem-persists-restart-outlook-in-outlook-2007/

It also fixes some other problems, like the Windows Desktop
notification window popping up, even if you chose not to display it
again.

Regards,

Cis
 
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