Outbox do not send messages

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Did you follow the complete directions, in particular the part that says:
"If WinMail is closed and these buttons still remain disabled, then perform
a CTRL-SHIFT-ESC, and under Processes find WinMail.exe and click on it,
and then click the End Process button."

Gary VanderMolen
 
Glad you got it working.

steve

AB said:
The Control-Shift-Escape instructions fixed it for me after hours of
frustration trying to read through these posts. THANK YOU Steve and/or
Gary!!!
Click to expand...
 
Gary,
This worked out really well, thank you. I also had to go into task manager
under processes and shut down WinMail.exe in order to get the WMUtil program
to work as you described in your posting.
Thanks again
 
Glad you got it working.
Steve has updated the instructions so as to make the WinMail.exe
shutdown part more prominent.

Gary VanderMolen
 
cmch said:
I cant send email because my Outbox has a message that "message could not be
sent. An error has occurred". What can I do to purge this email in order to
send messags?
Click to expand...
 
I'm having problem sending emails too, The WMutil tool removed a message
stuck in my outbox that was stopping everything, but did not solve sending
problem. All email I try to send sits in my outbox and I have to close
winmail to get a message asking me if I want to send messages in my outbox.
Can you help pls? Thanks.
 
See www.oehelp.com/OETips.aspx#3 and see if that helps at all.

Do you get an error when you try to send? If so, what is it? Also check
your ISP's website for the proper settings for OE (they are the same in
WinMail) and see if what you are supply is correct. Some ISPs use a
different outgoing server port.

steve
 
Thanks for response. I removed McAfee and installed Avast earlier but that
didn't solve problem. But yesterday a Dell tech guy using Dell's "direct
link' or whatever it's called spent hours by remote working on my computer
and the problem seems to be fixed. But he uninstalled Avast and told me not
to reinstall for a couple of days to see how everything goes. He assured me
that Vista security would protect me, tho I am rather nervous about it. One
of the last steps he took was to restore my computer to a June date before
email problems started surfacing.
 
technerd said:
Thanks for response. I removed McAfee and installed Avast earlier but that
didn't solve problem. But yesterday a Dell tech guy using Dell's "direct
link' or whatever it's called spent hours by remote working on my computer
and the problem seems to be fixed. But he uninstalled Avast and told me
not
to reinstall for a couple of days to see how everything goes. He assured
me
that Vista security would protect me, tho I am rather nervous about it.
One
of the last steps he took was to restore my computer to a June date before
email problems started surfacing.
Click to expand...
 
Thanks for response. I removed McAfee and installed Avast earlier but that
didn't solve problem. But yesterday a Dell tech guy using Dell's "direct
link' or whatever it's called spent hours by remote working on my computer
and the problem seems to be fixed. But he uninstalled Avast and told me not
to reinstall for a couple of days to see how everything goes. He assured me
that Vista security would protect me, tho I am rather nervous about it. One
of the last steps he took was to restore my computer to a June date before
email problems started surfacing.
Click to expand...

Do you get any error meesagea/codes at all?
 
technerd said:
Thanks for response. I removed McAfee and installed Avast earlier but that
didn't solve problem. But yesterday a Dell tech guy using Dell's "direct
link' or whatever it's called spent hours by remote working on my computer
and the problem seems to be fixed. But he uninstalled Avast and told me
not
to reinstall for a couple of days to see how everything goes. He assured
me
that Vista security would protect me, tho I am rather nervous about it.
One
of the last steps he took was to restore my computer to a June date before
email problems started surfacing.
Click to expand...


The person you talked with was wrong. Vista will not protect you from most
malware.
 
My email is working fine now since Dell guy did system restore. But if as
Gary Vandermolen says, the problems will eventually recur, then I guess I
should upgrade to Windows Live Mail or Mozilla's email.
What I'm concerned about now is virus protection so should I reinstall Avast
right away instead of waiting a couple days as Dell guy suggested?
Thanks everyone.
 
technerd said:
My email is working fine now since Dell guy did system restore. But if as
Gary Vandermolen says, the problems will eventually recur, then I guess I
should upgrade to Windows Live Mail or Mozilla's email.
What I'm concerned about now is virus protection so should I reinstall
Avast
right away instead of waiting a couple days as Dell guy suggested?
Thanks everyone.
Click to expand...

You'll be OK from an email point of view
because email scanning is superfluous... see...
www.oehelp.com/OETips.aspx#3

However you will leave your self exposed to infection from
your other internet activities, such as downloadling files and
some websites suspect.

Personally I'd get the antivirus on as soon as possible and you
should bear in mind that Dell tech support are not the sharpest
tools , you've had to come here for additional assistance,
and they are complicit in you problems in the first place
since if they had not taken a bribe to install crapware on the
system in the first place none of your problems would have
happened.
 
technerd said:
My email is working fine now since Dell guy did system restore. But if as
Gary Vandermolen says, the problems will eventually recur, then I guess I
should upgrade to Windows Live Mail or Mozilla's email.
What I'm concerned about now is virus protection so should I reinstall
Avast
right away instead of waiting a couple days as Dell guy suggested?
Thanks everyone.
Click to expand...


Reinstall Avast without the email scanning and don't install any anti-spam
program and you should be fine.
 
If you manage your system well, then the problems will not recur. I have no
such problems and haven't had any. See Frank's response as well.

steve
 
Do you know what causes the problem of mail stuck in the Outbox? Is Microsoft
correcting this problem? It is very annoying to have to run the utility every
day or so.
Henry
 
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