No Internet connection on a laptop

  • Thread starter Thread starter jinxy
  • Start date Start date
jinxy said:
Mike Easter
Click to expand...
Done. Reports: 4 packets sent, 4 received and none lost.
Click to expand...
Done. Reports: 4 packets sent, 4 received and none lost.
Click to expand...
Done. All 3 report the same, 4 sent 4 received and none lost. The only
differences are in speeds.
Click to expand...

Good. That means that windows can send a ping from your computer via
the router to the internet such as the ip chicken webserver and get a
ping echo back.
The Vista LT is running Windows firewall. I dont see any others in
the progams listings. It is set to ON recommended. I tried turning it
Off to see if there was any chance of a connection, but no luck. I put
it back to ON.

If I get a hold of a USB wireless adapter, do you think it will make
any difference? Let me know what you think and I will purchase one if
needed.
Click to expand...

No, at this point so far I don't think it is the adapter.

The pinger works but IE doesn't even if no name resolution is required.
We haven't seen the pinger system resolve a name. You could ping
www.ipchicken.com - Google's webserver also answers www.google.com

That is:
ping www.ipchicken.com
ping www.google.com

.... using the same run cmd process described earlier.

The other thing we can do is repair the winsock.

This is a different way to get to the command prompt as administrator in
vista.

Use Start. At the very bottom is the start search function. Input cmd
there and activate. You will get a panel and up at the top is cmd.exe
option. Right click that and select Run as administrator. Click
continue. Now you are able to give a command as administrator, so you
type:

netsh winsock reset

and enter and you should get a message that it was successfully reset.

That strategy is described in kb 936211
http://support.microsoft.com/kb/936211#LetMeFixItMyselfAlways How to
troubleshoot network connectivity problems in Internet Explorer - in the
"Let me fix it myself" section because you can't use the Microsoft
FixIt tool because you can't access that page with the LT. You could
copy the tool and transport it by sneakernet, but it is easier to just
command it.
 
Seems OK , I compaired it to my Toshiba running XP Home.


Done. Reports: 4 packets sent, 4 received and none lost.


Done. All 3 report the same, 4 sent 4 received and none lost. The only
differences are in speeds.


 The Vista LT is running Windows firewall. I dont see any others in
the progams listings. It is set to ON recommended. I tried turning it
Off to see if there was any chance of a connection, but no luck. I put
it back to ON.

 If I get a hold of a USB wireless adapter, do you think it will make
any difference? Let me know what you think and I will purchase one if
needed.
-J- Hide quoted text -

- Show quoted text -
Click to expand...

Solved !! When you asked about the firewall and after I had answered
you, I got to thinking. So I looked through the recycle bin and guess
what I found? A deleted trial version of Norton Internet Security.
Hmmm, could it be? Do these A/V programs have their own firewall
settings? Seems so. So I downloaded the removal tool to a usb
flashdrive, ran the tool, rebooted, connected to my network and
problem solved. I am guessing that someone deleted the trial and
didn't use the removal tool, thus leaving something behind blocking
any connections. I need to thank you again for your interest in
solving this problem. If not for your tireless efforts I may have
thrown in the towel a while ago. Thanks again.
-J
 
jinxy said:
Solved !! When you asked about the firewall and after I had answered
you, I got to thinking. So I looked through the recycle bin and guess
what I found? A deleted trial version of Norton Internet Security.
Hmmm, could it be? Do these A/V programs have their own firewall
settings? Seems so. So I downloaded the removal tool to a usb
flashdrive, ran the tool, rebooted, connected to my network and
problem solved. I am guessing that someone deleted the trial and
didn't use the removal tool, thus leaving something behind blocking
any connections.
Goodjob.

I need to thank you again for your interest in
solving this problem. If not for your tireless efforts I may have
thrown in the towel a while ago. Thanks again.
Click to expand...

YW - You are the one who found the 'obstruction' and cleared it.
 
Solved !! When you asked about the firewall and after I had answered
you, I got to thinking. So I looked through the recycle bin and guess
what I found? A deleted trial version of Norton Internet Security.
Hmmm, could it be? Do these A/V programs have their own firewall
settings? Seems so. So I downloaded the removal tool to a usb
flashdrive, ran the tool, rebooted, connected to my network and
problem solved. I am guessing that someone deleted the trial and
didn't use the removal tool, thus leaving something behind blocking
any connections. I need to thank you again for your interest in
solving this problem. If not for your tireless efforts I may have
thrown in the towel a while ago. Thanks again.
-J
Click to expand...

So someone installed NIS, found they could no longer online and couldn't
figure out how to setup NIS to remedy the problem, so uninstalled it
only to find they still couldn't get online and then handed it over to
you whilst conveniently forgetting to mention this fact. Don't you just
love that.
 
So someone installed NIS, found they could no longer online and couldn't
figure out how to setup NIS to remedy the problem, so uninstalled it
only to find they still couldn't get online and then handed it over to
you whilst conveniently forgetting to mention this fact. Don't you just
love that.
Click to expand...
How to stealth internet connectivity obstruction with NIS in 3 easy
lessons :-)

Apparently Norton has an array of removal tools http://snipr.com/u5xvp -
Uninstalling your Norton products on Windows Vista
 
Back
Top