Need help with removal of some sort of trojan

  • Thread starter Thread starter john
  • Start date Start date
incidentally, don't forget that some
antiviral intervene users from modifying
the registry.

so perhaps it is another reason why
your deletions don't take.

just a thought to consider.

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john said:

Did you try renaming the exe for SuperAntiSpyware.exe to something else and
then running it?
Perhaps something like Begone.bat or similar and then double-clicking on
it to execute it?
Buffalo
 
David said:
From: "john" <[email protected]>


| Fail to execute. I posted the error message in one of my replies.

| John

TDSS RootKit ?

Close all running programs and utilities and download Gmer
http://www.gmer.net/#files
I ran Gmer but, it got to the folder in the windows directory $hf_mig$
which I think stores all the windows updates, and promptly shut down. I
can not delete the file from my down load directory. I am thinking that
this nasty critter is located in the windows directory but, not at all
sure how to find it. I am wondering if it might be wise to create a log
file when the system boots up. Any thoughts on that?

John
 
From: "john" <[email protected]>

| I ran Gmer but, it got to the folder in the windows directory $hf_mig$
| which I think stores all the windows updates, and promptly shut down. I
| can not delete the file from my down load directory. I am thinking that
| this nasty critter is located in the windows directory but, not at all
| sure how to find it. I am wondering if it might be wise to create a log
| file when the system boots up. Any thoughts on that?

| John



Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/_download/HJTInstall.exe

Then post the contents of the HJT log in your post with a full explanation of your problem
and what you have done to date in one of the below expert forums...

{ Please - Do NOT post the HJT Log here ! }

Forums where you can get expert advice for HiJack This! (HJT) Logs.

NOTE: Registration is REQUIRED in any of the below before posting a log

Suggested primary:
http://www.thespykiller.co.uk/index.php?board=3.0

Suggested secondary:
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/index.php?showforum=7

Suggested tertiary:
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.atribune.org/forums/index.php?showforum=9
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://forum.networktechs.com/forumdisplay.php?f=130
http://forums.maddoktor2.com/index.php?showforum=17
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.spywareinfo.com/index.php?showforum=18
http://forums.techguy.org/f54-s.html
http://forums.tomcoyote.org/index.php?showforum=27
http://forums.subratam.org/index.php?showforum=7
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://aumha.net/viewforum.php?f=30
http://makephpbb.com/phpbb/viewforum.php?f=2
http://forums.techguy.org/54-security/
http://forums.security-central.us/forumdisplay.php?f=13
 
David said:
From: "john" <[email protected]>

| I ran Gmer but, it got to the folder in the windows directory $hf_mig$
| which I think stores all the windows updates, and promptly shut down. I
| can not delete the file from my down load directory. I am thinking that
| this nasty critter is located in the windows directory but, not at all
| sure how to find it. I am wondering if it might be wise to create a log
| file when the system boots up. Any thoughts on that?

| John



Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/_download/HJTInstall.exe

Then post the contents of the HJT log in your post with a full explanation of your problem
and what you have done to date in one of the below expert forums...

{ Please - Do NOT post the HJT Log here ! }

Forums where you can get expert advice for HiJack This! (HJT) Logs.

NOTE: Registration is REQUIRED in any of the below before posting a log

Suggested primary:
http://www.thespykiller.co.uk/index.php?board=3.0

Suggested secondary:
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/index.php?showforum=7

Suggested tertiary:
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.atribune.org/forums/index.php?showforum=9
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://forum.networktechs.com/forumdisplay.php?f=130
http://forums.maddoktor2.com/index.php?showforum=17
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.spywareinfo.com/index.php?showforum=18
http://forums.techguy.org/f54-s.html
http://forums.tomcoyote.org/index.php?showforum=27
http://forums.subratam.org/index.php?showforum=7
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://aumha.net/viewforum.php?f=30
http://makephpbb.com/phpbb/viewforum.php?f=2
http://forums.techguy.org/54-security/
http://forums.security-central.us/forumdisplay.php?f=13
hijack this suffered the same result as other programs did--got shut down.

I'll try the programs you suggested above.
Thanks,
John
 
David said:
From: "john" <[email protected]>


| Fail to execute. I posted the error message in one of my replies.

| John

TDSS RootKit ?

Close all running programs and utilities and download Gmer
http://www.gmer.net/#files
I ran gmer 4 times and the last time it did not shut down or find any
thing in the Rootkit. I ran Stopzilla between the 3rd and 4th runs of
gmer. What remains is that none of the programs--SypBot,Bit Defender,
Malwarebytes, HijackThis, or SuperAntiSpyware work and they cannot be
removed.
The error message when I try to delete them is:
"Can not delete <HijackThis.exe>: Access is denied. Make sure the disk
is not full or write-protected and that the file is not currently in use"
Do I need to take control of these to delete them?

John
 
john said:
I ran gmer 4 times and the last time it did not shut down or find any
thing in the Rootkit. I ran Stopzilla between the 3rd and 4th runs of
gmer. What remains is that none of the programs--SypBot,Bit Defender,
Malwarebytes, HijackThis, or SuperAntiSpyware work and they cannot be
removed.
The error message when I try to delete them is:
"Can not delete <HijackThis.exe>: Access is denied. Make sure the
disk is not full or write-protected and that the file is not
currently in use" Do I need to take control of these to delete them?

John

Just curious. Did you ever try renaming SuperAntiSpyware.exe to something
else and then executing it?
Buffalo
 
From: "john" <[email protected]>



| hijack this suffered the same result as other programs did--got shut down.

| I'll try the programs you suggested above.
| Thanks,
| John

Rename HJT to something like TOM.COM and try again.
 
Buffalo said:
Just curious. Did you ever try renaming SuperAntiSpyware.exe to something
else and then executing it?
Buffalo
Yes I tried but, it would not allow any changes. I think that the
offending Trojan is gone but, I will not know for sure until I
re-install everything that I un installed. BitDefender is now working
and that is a good sign. I'll keep you all posted on the final outcome.

Thanks,
John
 
john said:
Yes I tried but, it would not allow any changes. I think that the
offending Trojan is gone but, I will not know for sure until I
re-install everything that I un installed. BitDefender is now working
and that is a good sign. I'll keep you all posted on the final
outcome.

Thanks,
John
Thanks, Bit Defender sounds promising, since it runs.
Buffalo
PS:Something wouldn't let you change the name or the extension of the SAS
executable?
I am not good at this stuff, so thanks for the info.
 
john said:
Yes I tried but, it would not allow any changes. I think that the
offending Trojan is gone but, I will not know for sure until I
re-install everything that I un installed. BitDefender is now working
and that is a good sign. I'll keep you all posted on the final outcome.

Thanks,
John
I would like to thank all of you for your help. The links that David
posted were of great help. It appearers that the Trojans have been
removed. I had to un install all the anti malware software and re
install it all. Everything seems to be working properly. It seemed to
be just keep trying to run each suggested program until you found one
that worked and then go back to the beginning and start over.

Thank you all,

John
 
From: "john" <[email protected]>

| I would like to thank all of you for your help. The links that David
| posted were of great help. It appearers that the Trojans have been
| removed. I had to un install all the anti malware software and re
| install it all. Everything seems to be working properly. It seemed to
| be just keep trying to run each suggested program until you found one
| that worked and then go back to the beginning and start over.

| Thank you all,

| John

Thanx for the feedback John!
 
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