My mother is "locked out" of her computer

  • Thread starter Thread starter Jyeshta
  • Start date Start date
I am following this with interest. I am a disabled man trying to be a writer
and am not very technological. I was given an older Dell laptop with XP
Professional. I used it OK for 6 months or so then it asked for new
password. Gave it this but then I had to go into the hospital. When I got
out I had forgotten the password and the person who gave it to me did not
have the administrator password any more. I now have a new Dell but want to
recover the old one to give to a child. I'll try the suggestions here but
welcome any others.
 
I have tried the suggestions by JS and John. They have not worked. Geek
Squad is out of my price range so I hope someone, or Microsoft, can help. I
do want to donate the laptop, and I do want to recover my writings from it as
well. Please help, I'll give my email address if that'd help move things
along.
 
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