Maximum File Size For Download

[Phil Weldon]

'Unknown' wrote:
| Absolute hogwash and cowardly. If you know and trust the site where you
want
| to download from, there is no danger in turning off virus programs to
test.
| You can also do a back-up and restore before downloading if you are leery.
I
| use no virus programs and have no problems. Study these newsgroup posts
and
| you'll see at least 90% of the problems are CAUSED by virus programs not
the
| curative of them. Dangerous solution---only your emotions not fact.
_____

Really? 'Absolute hogwash and cowardly'? And YOU state 'Dangerous
solution---only your emotions not fact'?

From you, first a dangerous suggestion, then an
after-the-barn-door-missing-the-point suggestion. A downloaded file is not
the only vector for malware.

Comparing the trouble caused by anti-malware programs to the problem caused
by malware shows a lack of experience.

Phil Weldon


| Absolute hogwash and cowardly. If you know and trust the site where you
want
| to download from, there is no danger in turning off virus programs to
test.
| You can also do a back-up and restore before downloading if you are leery.
I
| use no virus programs and have no problems. Study these newsgroup posts
and
| you'll see at least 90% of the problems are CAUSED by virus programs not
the
| curative of them. Dangerous solution---only your emotions not fact.
| | > 'Unknown' wrote:
| > | Try shutting down all virus programs and then do a download.
| > _____
| >
| > Yeah, right. Trade one small problem for the potential of many big
| > problems. Much better to apply the correct solution rather than flail
| > about
| > and grab dangerous solutions, which yours definitely is.
| >
| > Phil Weldon
| >
| > | > | Try shutting down all virus programs and then do a download.
| > | | > | >
| > | > | > | >>
| > | >>
| > | >> "Jim Reed" wrote:
| > | >>
| > | >>> Thank you very much to all that have replied to this thread.
| > | >>>
| > | >>>
| > | >>>
| > | >>> I have a Verizon DSL connection running through a Belkin router.
My
| > | >>> desktop
| > | >>> is hardwired to the router via ethernet cable and I connect
| > wirelessly
| > | >>> to a
| > | >>> laptop. I have been unable to download my larger backup files to
| > either
| > | >>> computer. Both run Win XP Home Edition.
| > | >>>
| > | >>>
| > | >>>
| > | >>> I called Verizon's tech support this morning about a different
| > | >>> connectivity
| > | >>> issue. I lost the ability to connect to the internet using
Internet
| > | >>> Explorer, although Outlook Express worked fine for both email and
| > the
| > | >>> Usenet
| > | >>> newsgroups. They did two line tests. The first indicated there
was
| > a
| > | >>> small
| > | >>> problem with the DSL line. After rebooting the computer, router
and
| > | >>> modem,
| > | >>> the second line test indicated the connection was clear. I tried
to
| > | >>> download my data file again, and was able to get about 10 MB
| > downloaded
| > | >>> before getting the dialog box saying the internet connection has
| > been
| > | >>> reset.
| > | >>> This occurred on both desktop and laptop. This was an improvement
| > | >>> because
| > | >>> previously the connection was gettging reset after downloading
about
| > 4
| > | >>> MB.
| > | >>>
| > | >>>
| > | >>>
| > | >>> The time of day does not appear to have any effect on this
problem.
| > I
| > | >>> have
| > | >>> tried before 8 am, after 10 pm and in the afternoon.
| > | >>>
| > | >>>
| > | >>>
| > | >>> I told the Verizon people that there are no problems with the web
| > sites
| > | >>> I am
| > | >>> downloading from because I can download the files from other
| > computers
| > | >>> outside my home. I don't usually download large files from any
| > other
| > | >>> location, other than perhaps the Microsoft Windows and Office
Update
| > | >>> sites.
| > | >>> This problem has only appeared sometime in the past 2 months.
Prior
| > to
| > | >>> May
| > | >>> this problem did not exist.
| > | >>>
| > | >>>
| > | >>>
| > | >>> Verizon is not interested in doing anything further because they
| > think
| > | >>> it a
| > | >>> computer issue and not an internet connection issue, even though
the
| > | >>> internet connection is getting reset for some reason.
| > | >>>
| > | >>>
| > | >>>
| > | >>>
| > | >>>
| > | >>>
| > | >>> | > | >>> >I am running XP Home, V5.1, SP2.
| > | >>> >
| > | >>> > I occasionally download backup data files from a web site that
| > tend
| > to
| > | >>> > get
| > | >>> > as large as 20 or 30 MB. Recently, I have lost the ability to
| > | >>> > download
| > | >>> > files this large. The download will begin and after part of the
| > file
| > | >>> > has
| > | >>> > been downloaded, it will get stuck. After being stuck for about
| > 45
| > | >>> > seconds, a dialog box pops up that says I am unable to download
| > that
| > | >>> > file
| > | >>> > because the connection to the server was reset.
| > | >>> >
| > | >>> > When I first observed this, it would get stuck at the 4 MB
level.
| > | >>> > When I
| > | >>> > tried doing this yesterday, I was able to get to the 8 MB level.
| > I
| > | >>> > have
| > | >>> > not knowingly adjusted any settings to cause this, but they may
| > have
| > | >>> > been
| > | >>> > changed while doing routine updates.
| > | >>> >
| > | >>> > The technicians that run the web site say there is no problem
with
| > the
| > | >>> > web
| > | >>> > site, and my internet provider says there is no problem on their
| > end
| > | >>> > and
| > | >>> > that the problem is probably due to a setting on my computer.
| > | >>> >
| > | >>> > I saw article number 900900 in the knowledge base that referred
to
| > a
| > | >>> > 50 MB
| > | >>> > limit for downloading, but the files I am trying to download are
| > much
| > | >>> > smaller than that. I tried to follow the directions in that
| > article
| > | >>> > and
| > | >>> > set the limit at 50 MB, but it did not improve my download
| > | >>> > performance.
| > | >>> >
| > | >>> > Does anybody have any recommendations on what I need to do?
Thank
| > you
| > | >>> > very much in advance for your help!
| > | >>> >
| > | >>
| > | >> Hi Jim,
| > | >> Does your Connection is secure (you implemented a SSID and an
| > Encryption
| > | >> Key)?.
| > | >> There is a setting on thwe router to limit the download, if this
set
| > then
| > | >> to
| > | >> what (value)?.
| > | >> Did you scan your computer for malware and viruses, what protection
| > | >> software
| > | >> you have, some updates for Anti-Virus, Anti-malware recently caused
| > | >> similar
| > | >> issues.
| > | >> Third party toolbars installed, graphic accelrator installed ( go
to
| > the
| > | >> add/remove programs and check what there).
| > | >> Run Disk cleanu up then run this command:
| > | >> sfc /scannow click [OK]
| > | >>
| > | >> To Phil:
| > | >> Claymore correct if the Temp is corrupted it can effect the
download
| > | >> (corrupt the download or inturrpt the download procedure).
| > | >>
| > | >> HTH.
| > | >> nass
| > | >>
| > | >
| > | > Nass,
| > | >
| > | > Thank you for your reply.
| > | >
| > | > My home network is secure, but has not changed in over a year, and
| > this
| > | > problem is new to the past couple of months. The router does not
have
| > any
| > | > settings to limit a download size.
| > | >
| > | > I'm using Avast antivirus and Spybot. Both report a clean system,
| > although
| > | > I know there could be something lurking that has not been detected.
| > Both
| > | > are up to date.
| > | >
| > | > I have a new NVidea graphics card to go with the new monitor I
bought
| > | > recently. I'm not sure what settings it has that would affect this
| > | > problem. What should I look for?
| > | >
| > | > I have had the Google toolbar installed for a couple of years, so
this
| > has
| > | > not changed. I ran the disk cleanup and the scannow command.
| > | >
| > | > I can now download about 11 MB before the internet connection gets
| > reset.
| > | > This is much better than 4 MB, but I still have a few backup data
| > files
| > | > that are larger.
| > | >
| > |
| > |
| >
| >
|
|

 

[Ken Blake, MVP]

Absolute hogwash and cowardly. If you know and trust the site where you want
to download from, there is no danger in turning off virus programs to test.

Although I disagree with your point of view for many reasons, I'll
mention just one in rebuttal to that statement: your statement read
"Try shutting down all virus programs and then do a download," not "if
you are an experienced user and are absolutely sure that you can trust
the site from which you are downloading, try shutting down all virus
programs and then do a download."

To make a recommendation like yours without at least including such
caveats *up front* is reprehensible.

You can also do a back-up and restore before downloading if you are leery. I
use no virus programs and have no problems. Study these newsgroup posts and
you'll see at least 90% of the problems are CAUSED by virus programs not the
curative of them. Dangerous solution---only your emotions not fact.

'Unknown' wrote:
| Try shutting down all virus programs and then do a download.
_____

Yeah, right. Trade one small problem for the potential of many big
problems. Much better to apply the correct solution rather than flail
about
and grab dangerous solutions, which yours definitely is.

Phil Weldon

| Try shutting down all virus programs and then do a download.
| | >
| > | >>
| >>
| >> "Jim Reed" wrote:
| >>
| >>> Thank you very much to all that have replied to this thread.
| >>>
| >>>
| >>>
| >>> I have a Verizon DSL connection running through a Belkin router. My
| >>> desktop
| >>> is hardwired to the router via ethernet cable and I connect
wirelessly
| >>> to a
| >>> laptop. I have been unable to download my larger backup files to
either
| >>> computer. Both run Win XP Home Edition.
| >>>
| >>>
| >>>
| >>> I called Verizon's tech support this morning about a different
| >>> connectivity
| >>> issue. I lost the ability to connect to the internet using Internet
| >>> Explorer, although Outlook Express worked fine for both email and
the
| >>> Usenet
| >>> newsgroups. They did two line tests. The first indicated there was
a
| >>> small
| >>> problem with the DSL line. After rebooting the computer, router and
| >>> modem,
| >>> the second line test indicated the connection was clear. I tried to
| >>> download my data file again, and was able to get about 10 MB
downloaded
| >>> before getting the dialog box saying the internet connection has
been
| >>> reset.
| >>> This occurred on both desktop and laptop. This was an improvement
| >>> because
| >>> previously the connection was gettging reset after downloading about
4
| >>> MB.
| >>>
| >>>
| >>>
| >>> The time of day does not appear to have any effect on this problem.
I
| >>> have
| >>> tried before 8 am, after 10 pm and in the afternoon.
| >>>
| >>>
| >>>
| >>> I told the Verizon people that there are no problems with the web
sites
| >>> I am
| >>> downloading from because I can download the files from other
computers
| >>> outside my home. I don't usually download large files from any
other
| >>> location, other than perhaps the Microsoft Windows and Office Update
| >>> sites.
| >>> This problem has only appeared sometime in the past 2 months. Prior
to
| >>> May
| >>> this problem did not exist.
| >>>
| >>>
| >>>
| >>> Verizon is not interested in doing anything further because they
think
| >>> it a
| >>> computer issue and not an internet connection issue, even though the
| >>> internet connection is getting reset for some reason.
| >>>
| >>>
| >>>
| >>>
| >>>
| >>>
| >>> | >>> >I am running XP Home, V5.1, SP2.
| >>> >
| >>> > I occasionally download backup data files from a web site that
tend
to
| >>> > get
| >>> > as large as 20 or 30 MB. Recently, I have lost the ability to
| >>> > download
| >>> > files this large. The download will begin and after part of the
file
| >>> > has
| >>> > been downloaded, it will get stuck. After being stuck for about
45
| >>> > seconds, a dialog box pops up that says I am unable to download
that
| >>> > file
| >>> > because the connection to the server was reset.
| >>> >
| >>> > When I first observed this, it would get stuck at the 4 MB level.
| >>> > When I
| >>> > tried doing this yesterday, I was able to get to the 8 MB level.
I
| >>> > have
| >>> > not knowingly adjusted any settings to cause this, but they may
have
| >>> > been
| >>> > changed while doing routine updates.
| >>> >
| >>> > The technicians that run the web site say there is no problem with
the
| >>> > web
| >>> > site, and my internet provider says there is no problem on their
end
| >>> > and
| >>> > that the problem is probably due to a setting on my computer.
| >>> >
| >>> > I saw article number 900900 in the knowledge base that referred to
a
| >>> > 50 MB
| >>> > limit for downloading, but the files I am trying to download are
much
| >>> > smaller than that. I tried to follow the directions in that
article
| >>> > and
| >>> > set the limit at 50 MB, but it did not improve my download
| >>> > performance.
| >>> >
| >>> > Does anybody have any recommendations on what I need to do? Thank
you
| >>> > very much in advance for your help!
| >>> >
| >>
| >> Hi Jim,
| >> Does your Connection is secure (you implemented a SSID and an
Encryption
| >> Key)?.
| >> There is a setting on thwe router to limit the download, if this set
then
| >> to
| >> what (value)?.
| >> Did you scan your computer for malware and viruses, what protection
| >> software
| >> you have, some updates for Anti-Virus, Anti-malware recently caused
| >> similar
| >> issues.
| >> Third party toolbars installed, graphic accelrator installed ( go to
the
| >> add/remove programs and check what there).
| >> Run Disk cleanu up then run this command:
| >> sfc /scannow click [OK]
| >>
| >> To Phil:
| >> Claymore correct if the Temp is corrupted it can effect the download
| >> (corrupt the download or inturrpt the download procedure).
| >>
| >> HTH.
| >> nass
| >>
| >
| > Nass,
| >
| > Thank you for your reply.
| >
| > My home network is secure, but has not changed in over a year, and
this
| > problem is new to the past couple of months. The router does not have
any
| > settings to limit a download size.
| >
| > I'm using Avast antivirus and Spybot. Both report a clean system,
although
| > I know there could be something lurking that has not been detected.
Both
| > are up to date.
| >
| > I have a new NVidea graphics card to go with the new monitor I bought
| > recently. I'm not sure what settings it has that would affect this
| > problem. What should I look for?
| >
| > I have had the Google toolbar installed for a couple of years, so this
has
| > not changed. I ran the disk cleanup and the scannow command.
| >
| > I can now download about 11 MB before the internet connection gets
reset.
| > This is much better than 4 MB, but I still have a few backup data
files
| > that are larger.
| >
|
|

 

[Jim Reed]

I teach college courses online, and the data file I am trying to download is
a backup of the information in one of my online courses. Because of this, I
am as confident as I can be that downloading this data file is safe.

I did try turning off my antivirus program and the Windows firewall, one at
a time, for the minimum time necessary to attempt a download. This had no
affect on my ability to download this file, and the internet connection got
reset at the same point as before.

Try shutting down all virus programs and then do a download.

:

Thank you very much to all that have replied to this thread.



I have a Verizon DSL connection running through a Belkin router. My
desktop
is hardwired to the router via ethernet cable and I connect wirelessly
to a
laptop. I have been unable to download my larger backup files to
either
computer. Both run Win XP Home Edition.



I called Verizon's tech support this morning about a different
connectivity
issue. I lost the ability to connect to the internet using Internet
Explorer, although Outlook Express worked fine for both email and the
Usenet
newsgroups. They did two line tests. The first indicated there was a
small
problem with the DSL line. After rebooting the computer, router and
modem,
the second line test indicated the connection was clear. I tried to
download my data file again, and was able to get about 10 MB downloaded
before getting the dialog box saying the internet connection has been
reset.
This occurred on both desktop and laptop. This was an improvement
because
previously the connection was gettging reset after downloading about 4
MB.



The time of day does not appear to have any effect on this problem. I
have
tried before 8 am, after 10 pm and in the afternoon.



I told the Verizon people that there are no problems with the web sites
I am
downloading from because I can download the files from other computers
outside my home. I don't usually download large files from any other
location, other than perhaps the Microsoft Windows and Office Update
sites.
This problem has only appeared sometime in the past 2 months. Prior to
May
this problem did not exist.



Verizon is not interested in doing anything further because they think
it a
computer issue and not an internet connection issue, even though the
internet connection is getting reset for some reason.






I am running XP Home, V5.1, SP2.

I occasionally download backup data files from a web site that tend
to get
as large as 20 or 30 MB. Recently, I have lost the ability to
download
files this large. The download will begin and after part of the file
has
been downloaded, it will get stuck. After being stuck for about 45
seconds, a dialog box pops up that says I am unable to download that
file
because the connection to the server was reset.

When I first observed this, it would get stuck at the 4 MB level.
When I
tried doing this yesterday, I was able to get to the 8 MB level. I
have
not knowingly adjusted any settings to cause this, but they may have
been
changed while doing routine updates.

The technicians that run the web site say there is no problem with
the web
site, and my internet provider says there is no problem on their end
and
that the problem is probably due to a setting on my computer.

I saw article number 900900 in the knowledge base that referred to a
50 MB
limit for downloading, but the files I am trying to download are much
smaller than that. I tried to follow the directions in that article
and
set the limit at 50 MB, but it did not improve my download
performance.

Does anybody have any recommendations on what I need to do? Thank
you
very much in advance for your help!


Hi Jim,
Does your Connection is secure (you implemented a SSID and an Encryption
Key)?.
There is a setting on thwe router to limit the download, if this set
then to
what (value)?.
Did you scan your computer for malware and viruses, what protection
software
you have, some updates for Anti-Virus, Anti-malware recently caused
similar
issues.
Third party toolbars installed, graphic accelrator installed ( go to the
add/remove programs and check what there).
Run Disk cleanu up then run this command:
sfc /scannow click [OK]

To Phil:
Claymore correct if the Temp is corrupted it can effect the download
(corrupt the download or inturrpt the download procedure).

HTH.
nass

Nass,

Thank you for your reply.

My home network is secure, but has not changed in over a year, and this
problem is new to the past couple of months. The router does not have any
settings to limit a download size.

I'm using Avast antivirus and Spybot. Both report a clean system,
although I know there could be something lurking that has not been
detected. Both are up to date.

I have a new NVidea graphics card to go with the new monitor I bought
recently. I'm not sure what settings it has that would affect this
problem. What should I look for?

I have had the Google toolbar installed for a couple of years, so this
has not changed. I ran the disk cleanup and the scannow command.

I can now download about 11 MB before the internet connection gets reset.
This is much better than 4 MB, but I still have a few backup data files
that are larger.

 

[Don Schmidt]

Is there a maximum file size limit by your ISP? Maybe a chat with them will
reveal the problem.


--
Don
Vancouver, USA

I teach college courses online, and the data file I am trying to download
is a backup of the information in one of my online courses. Because of
this, I am as confident as I can be that downloading this data file is
safe.

I did try turning off my antivirus program and the Windows firewall, one
at a time, for the minimum time necessary to attempt a download. This had
no affect on my ability to download this file, and the internet connection
got reset at the same point as before.

Try shutting down all virus programs and then do a download.

:

Thank you very much to all that have replied to this thread.



I have a Verizon DSL connection running through a Belkin router. My
desktop
is hardwired to the router via ethernet cable and I connect wirelessly
to a
laptop. I have been unable to download my larger backup files to
either
computer. Both run Win XP Home Edition.



I called Verizon's tech support this morning about a different
connectivity
issue. I lost the ability to connect to the internet using Internet
Explorer, although Outlook Express worked fine for both email and the
Usenet
newsgroups. They did two line tests. The first indicated there was a
small
problem with the DSL line. After rebooting the computer, router and
modem,
the second line test indicated the connection was clear. I tried to
download my data file again, and was able to get about 10 MB
downloaded
before getting the dialog box saying the internet connection has been
reset.
This occurred on both desktop and laptop. This was an improvement
because
previously the connection was gettging reset after downloading about 4
MB.



The time of day does not appear to have any effect on this problem. I
have
tried before 8 am, after 10 pm and in the afternoon.



I told the Verizon people that there are no problems with the web
sites I am
downloading from because I can download the files from other computers
outside my home. I don't usually download large files from any other
location, other than perhaps the Microsoft Windows and Office Update
sites.
This problem has only appeared sometime in the past 2 months. Prior
to May
this problem did not exist.



Verizon is not interested in doing anything further because they think
it a
computer issue and not an internet connection issue, even though the
internet connection is getting reset for some reason.






I am running XP Home, V5.1, SP2.

I occasionally download backup data files from a web site that tend
to get
as large as 20 or 30 MB. Recently, I have lost the ability to
download
files this large. The download will begin and after part of the
file has
been downloaded, it will get stuck. After being stuck for about 45
seconds, a dialog box pops up that says I am unable to download that
file
because the connection to the server was reset.

When I first observed this, it would get stuck at the 4 MB level.
When I
tried doing this yesterday, I was able to get to the 8 MB level. I
have
not knowingly adjusted any settings to cause this, but they may have
been
changed while doing routine updates.

The technicians that run the web site say there is no problem with
the web
site, and my internet provider says there is no problem on their end
and
that the problem is probably due to a setting on my computer.

I saw article number 900900 in the knowledge base that referred to a
50 MB
limit for downloading, but the files I am trying to download are
much
smaller than that. I tried to follow the directions in that article
and
set the limit at 50 MB, but it did not improve my download
performance.

Does anybody have any recommendations on what I need to do? Thank
you
very much in advance for your help!


Hi Jim,
Does your Connection is secure (you implemented a SSID and an
Encryption
Key)?.
There is a setting on thwe router to limit the download, if this set
then to
what (value)?.
Did you scan your computer for malware and viruses, what protection
software
you have, some updates for Anti-Virus, Anti-malware recently caused
similar
issues.
Third party toolbars installed, graphic accelrator installed ( go to
the
add/remove programs and check what there).
Run Disk cleanu up then run this command:
sfc /scannow click [OK]

To Phil:
Claymore correct if the Temp is corrupted it can effect the download
(corrupt the download or inturrpt the download procedure).

HTH.
nass


Nass,

Thank you for your reply.

My home network is secure, but has not changed in over a year, and this
problem is new to the past couple of months. The router does not have
any settings to limit a download size.

I'm using Avast antivirus and Spybot. Both report a clean system,
although I know there could be something lurking that has not been
detected. Both are up to date.

I have a new NVidea graphics card to go with the new monitor I bought
recently. I'm not sure what settings it has that would affect this
problem. What should I look for?

I have had the Google toolbar installed for a couple of years, so this
has not changed. I ran the disk cleanup and the scannow command.

I can now download about 11 MB before the internet connection gets
reset. This is much better than 4 MB, but I still have a few backup data
files that are larger.

 

[RalfG]

Use download manager software, sometimes also called download accellerators.
It will allow you to download even multi-gigabyte sized files intact,
regardless of how often your internet connection gets broken.

The source of the download problem could be entirely out of your control.
Whatever the cause, a download manager will resume interrupted downloads
from the point they were cut off.

I teach college courses online, and the data file I am trying to download
is a backup of the information in one of my online courses. Because of
this, I am as confident as I can be that downloading this data file is
safe.

I did try turning off my antivirus program and the Windows firewall, one
at a time, for the minimum time necessary to attempt a download. This had
no affect on my ability to download this file, and the internet connection
got reset at the same point as before.

Try shutting down all virus programs and then do a download.

:

Thank you very much to all that have replied to this thread.



I have a Verizon DSL connection running through a Belkin router. My
desktop
is hardwired to the router via ethernet cable and I connect wirelessly
to a
laptop. I have been unable to download my larger backup files to
either
computer. Both run Win XP Home Edition.



I called Verizon's tech support this morning about a different
connectivity
issue. I lost the ability to connect to the internet using Internet
Explorer, although Outlook Express worked fine for both email and the
Usenet
newsgroups. They did two line tests. The first indicated there was a
small
problem with the DSL line. After rebooting the computer, router and
modem,
the second line test indicated the connection was clear. I tried to
download my data file again, and was able to get about 10 MB
downloaded
before getting the dialog box saying the internet connection has been
reset.
This occurred on both desktop and laptop. This was an improvement
because
previously the connection was gettging reset after downloading about 4
MB.



The time of day does not appear to have any effect on this problem. I
have
tried before 8 am, after 10 pm and in the afternoon.



I told the Verizon people that there are no problems with the web
sites I am
downloading from because I can download the files from other computers
outside my home. I don't usually download large files from any other
location, other than perhaps the Microsoft Windows and Office Update
sites.
This problem has only appeared sometime in the past 2 months. Prior
to May
this problem did not exist.



Verizon is not interested in doing anything further because they think
it a
computer issue and not an internet connection issue, even though the
internet connection is getting reset for some reason.






I am running XP Home, V5.1, SP2.

I occasionally download backup data files from a web site that tend
to get
as large as 20 or 30 MB. Recently, I have lost the ability to
download
files this large. The download will begin and after part of the
file has
been downloaded, it will get stuck. After being stuck for about 45
seconds, a dialog box pops up that says I am unable to download that
file
because the connection to the server was reset.

When I first observed this, it would get stuck at the 4 MB level.
When I
tried doing this yesterday, I was able to get to the 8 MB level. I
have
not knowingly adjusted any settings to cause this, but they may have
been
changed while doing routine updates.

The technicians that run the web site say there is no problem with
the web
site, and my internet provider says there is no problem on their end
and
that the problem is probably due to a setting on my computer.

I saw article number 900900 in the knowledge base that referred to a
50 MB
limit for downloading, but the files I am trying to download are
much
smaller than that. I tried to follow the directions in that article
and
set the limit at 50 MB, but it did not improve my download
performance.

Does anybody have any recommendations on what I need to do? Thank
you
very much in advance for your help!


Hi Jim,
Does your Connection is secure (you implemented a SSID and an
Encryption
Key)?.
There is a setting on thwe router to limit the download, if this set
then to
what (value)?.
Did you scan your computer for malware and viruses, what protection
software
you have, some updates for Anti-Virus, Anti-malware recently caused
similar
issues.
Third party toolbars installed, graphic accelrator installed ( go to
the
add/remove programs and check what there).
Run Disk cleanu up then run this command:
sfc /scannow click [OK]

To Phil:
Claymore correct if the Temp is corrupted it can effect the download
(corrupt the download or inturrpt the download procedure).

HTH.
nass


Nass,

Thank you for your reply.

My home network is secure, but has not changed in over a year, and this
problem is new to the past couple of months. The router does not have
any settings to limit a download size.

I'm using Avast antivirus and Spybot. Both report a clean system,
although I know there could be something lurking that has not been
detected. Both are up to date.

I have a new NVidea graphics card to go with the new monitor I bought
recently. I'm not sure what settings it has that would affect this
problem. What should I look for?

I have had the Google toolbar installed for a couple of years, so this
has not changed. I ran the disk cleanup and the scannow command.

I can now download about 11 MB before the internet connection gets
reset. This is much better than 4 MB, but I still have a few backup data
files that are larger.

 

[Unknown]

You show a lack of diagnostic and/or analytical ability. Apparently you
cannot teach anyone how to solve system problems.

'Unknown' wrote:
| Absolute hogwash and cowardly. If you know and trust the site where you
want
| to download from, there is no danger in turning off virus programs to
test.
| You can also do a back-up and restore before downloading if you are
leery.
I
| use no virus programs and have no problems. Study these newsgroup posts
and
| you'll see at least 90% of the problems are CAUSED by virus programs not
the
| curative of them. Dangerous solution---only your emotions not fact.
_____

Really? 'Absolute hogwash and cowardly'? And YOU state 'Dangerous
solution---only your emotions not fact'?

From you, first a dangerous suggestion, then an
after-the-barn-door-missing-the-point suggestion. A downloaded file is
not
the only vector for malware.

Comparing the trouble caused by anti-malware programs to the problem
caused
by malware shows a lack of experience.

Phil Weldon


| Absolute hogwash and cowardly. If you know and trust the site where you
want
| to download from, there is no danger in turning off virus programs to
test.
| You can also do a back-up and restore before downloading if you are
leery.
I
| use no virus programs and have no problems. Study these newsgroup posts
and
| you'll see at least 90% of the problems are CAUSED by virus programs not
the
| curative of them. Dangerous solution---only your emotions not fact.
| | > 'Unknown' wrote:
| > | Try shutting down all virus programs and then do a download.
| > _____
| >
| > Yeah, right. Trade one small problem for the potential of many big
| > problems. Much better to apply the correct solution rather than flail
| > about
| > and grab dangerous solutions, which yours definitely is.
| >
| > Phil Weldon
| >
| > | > | Try shutting down all virus programs and then do a download.
| > | | > | >
| > | > | > | >>
| > | >>
| > | >> "Jim Reed" wrote:
| > | >>
| > | >>> Thank you very much to all that have replied to this thread.
| > | >>>
| > | >>>
| > | >>>
| > | >>> I have a Verizon DSL connection running through a Belkin router.
My
| > | >>> desktop
| > | >>> is hardwired to the router via ethernet cable and I connect
| > wirelessly
| > | >>> to a
| > | >>> laptop. I have been unable to download my larger backup files
to
| > either
| > | >>> computer. Both run Win XP Home Edition.
| > | >>>
| > | >>>
| > | >>>
| > | >>> I called Verizon's tech support this morning about a different
| > | >>> connectivity
| > | >>> issue. I lost the ability to connect to the internet using
Internet
| > | >>> Explorer, although Outlook Express worked fine for both email
and
| > the
| > | >>> Usenet
| > | >>> newsgroups. They did two line tests. The first indicated there
was
| > a
| > | >>> small
| > | >>> problem with the DSL line. After rebooting the computer, router
and
| > | >>> modem,
| > | >>> the second line test indicated the connection was clear. I
tried
to
| > | >>> download my data file again, and was able to get about 10 MB
| > downloaded
| > | >>> before getting the dialog box saying the internet connection has
| > been
| > | >>> reset.
| > | >>> This occurred on both desktop and laptop. This was an
improvement
| > | >>> because
| > | >>> previously the connection was gettging reset after downloading
about
| > 4
| > | >>> MB.
| > | >>>
| > | >>>
| > | >>>
| > | >>> The time of day does not appear to have any effect on this
problem.
| > I
| > | >>> have
| > | >>> tried before 8 am, after 10 pm and in the afternoon.
| > | >>>
| > | >>>
| > | >>>
| > | >>> I told the Verizon people that there are no problems with the
web
| > sites
| > | >>> I am
| > | >>> downloading from because I can download the files from other
| > computers
| > | >>> outside my home. I don't usually download large files from any
| > other
| > | >>> location, other than perhaps the Microsoft Windows and Office
Update
| > | >>> sites.
| > | >>> This problem has only appeared sometime in the past 2 months.
Prior
| > to
| > | >>> May
| > | >>> this problem did not exist.
| > | >>>
| > | >>>
| > | >>>
| > | >>> Verizon is not interested in doing anything further because they
| > think
| > | >>> it a
| > | >>> computer issue and not an internet connection issue, even though
the
| > | >>> internet connection is getting reset for some reason.
| > | >>>
| > | >>>
| > | >>>
| > | >>>
| > | >>>
| > | >>>
| > | >>> | > | >>> >I am running XP Home, V5.1, SP2.
| > | >>> >
| > | >>> > I occasionally download backup data files from a web site that
| > tend
| > to
| > | >>> > get
| > | >>> > as large as 20 or 30 MB. Recently, I have lost the ability to
| > | >>> > download
| > | >>> > files this large. The download will begin and after part of
the
| > file
| > | >>> > has
| > | >>> > been downloaded, it will get stuck. After being stuck for
about
| > 45
| > | >>> > seconds, a dialog box pops up that says I am unable to
download
| > that
| > | >>> > file
| > | >>> > because the connection to the server was reset.
| > | >>> >
| > | >>> > When I first observed this, it would get stuck at the 4 MB
level.
| > | >>> > When I
| > | >>> > tried doing this yesterday, I was able to get to the 8 MB
level.
| > I
| > | >>> > have
| > | >>> > not knowingly adjusted any settings to cause this, but they
may
| > have
| > | >>> > been
| > | >>> > changed while doing routine updates.
| > | >>> >
| > | >>> > The technicians that run the web site say there is no problem
with
| > the
| > | >>> > web
| > | >>> > site, and my internet provider says there is no problem on
their
| > end
| > | >>> > and
| > | >>> > that the problem is probably due to a setting on my computer.
| > | >>> >
| > | >>> > I saw article number 900900 in the knowledge base that
referred
to
| > a
| > | >>> > 50 MB
| > | >>> > limit for downloading, but the files I am trying to download
are
| > much
| > | >>> > smaller than that. I tried to follow the directions in that
| > article
| > | >>> > and
| > | >>> > set the limit at 50 MB, but it did not improve my download
| > | >>> > performance.
| > | >>> >
| > | >>> > Does anybody have any recommendations on what I need to do?
Thank
| > you
| > | >>> > very much in advance for your help!
| > | >>> >
| > | >>
| > | >> Hi Jim,
| > | >> Does your Connection is secure (you implemented a SSID and an
| > Encryption
| > | >> Key)?.
| > | >> There is a setting on thwe router to limit the download, if this
set
| > then
| > | >> to
| > | >> what (value)?.
| > | >> Did you scan your computer for malware and viruses, what
protection
| > | >> software
| > | >> you have, some updates for Anti-Virus, Anti-malware recently
caused
| > | >> similar
| > | >> issues.
| > | >> Third party toolbars installed, graphic accelrator installed ( go
to
| > the
| > | >> add/remove programs and check what there).
| > | >> Run Disk cleanu up then run this command:
| > | >> sfc /scannow click [OK]
| > | >>
| > | >> To Phil:
| > | >> Claymore correct if the Temp is corrupted it can effect the
download
| > | >> (corrupt the download or inturrpt the download procedure).
| > | >>
| > | >> HTH.
| > | >> nass
| > | >>
| > | >
| > | > Nass,
| > | >
| > | > Thank you for your reply.
| > | >
| > | > My home network is secure, but has not changed in over a year, and
| > this
| > | > problem is new to the past couple of months. The router does not
have
| > any
| > | > settings to limit a download size.
| > | >
| > | > I'm using Avast antivirus and Spybot. Both report a clean system,
| > although
| > | > I know there could be something lurking that has not been
detected.
| > Both
| > | > are up to date.
| > | >
| > | > I have a new NVidea graphics card to go with the new monitor I
bought
| > | > recently. I'm not sure what settings it has that would affect this
| > | > problem. What should I look for?
| > | >
| > | > I have had the Google toolbar installed for a couple of years, so
this
| > has
| > | > not changed. I ran the disk cleanup and the scannow command.
| > | >
| > | > I can now download about 11 MB before the internet connection gets
| > reset.
| > | > This is much better than 4 MB, but I still have a few backup data
| > files
| > | > that are larger.
| > | >
| > |
| > |
| >
| >
|
|

 

[Unknown]

I of course am not the greatest linguist but somehow posters to this group
need to have their fears alleviated and taught how to analyze system
problems. If they continue to have fears they can always post back and ask
further questions.
However, to deny shutting down virus programs for test purposes is the same
as handcuffing a person and then telling him/her to type a letter. I.E. In
diagnosing problems, use all tools available to you. Don't you do that?

Absolute hogwash and cowardly. If you know and trust the site where you
want
to download from, there is no danger in turning off virus programs to
test.

Although I disagree with your point of view for many reasons, I'll
mention just one in rebuttal to that statement: your statement read
"Try shutting down all virus programs and then do a download," not "if
you are an experienced user and are absolutely sure that you can trust
the site from which you are downloading, try shutting down all virus
programs and then do a download."

To make a recommendation like yours without at least including such
caveats *up front* is reprehensible.

You can also do a back-up and restore before downloading if you are
leery. I
use no virus programs and have no problems. Study these newsgroup posts
and
you'll see at least 90% of the problems are CAUSED by virus programs not
the
curative of them. Dangerous solution---only your emotions not fact.

'Unknown' wrote:
| Try shutting down all virus programs and then do a download.
_____

Yeah, right. Trade one small problem for the potential of many big
problems. Much better to apply the correct solution rather than flail
about
and grab dangerous solutions, which yours definitely is.

Phil Weldon

| Try shutting down all virus programs and then do a download.
| | >
| > | >>
| >>
| >> "Jim Reed" wrote:
| >>
| >>> Thank you very much to all that have replied to this thread.
| >>>
| >>>
| >>>
| >>> I have a Verizon DSL connection running through a Belkin router.
My
| >>> desktop
| >>> is hardwired to the router via ethernet cable and I connect
wirelessly
| >>> to a
| >>> laptop. I have been unable to download my larger backup files to
either
| >>> computer. Both run Win XP Home Edition.
| >>>
| >>>
| >>>
| >>> I called Verizon's tech support this morning about a different
| >>> connectivity
| >>> issue. I lost the ability to connect to the internet using
Internet
| >>> Explorer, although Outlook Express worked fine for both email and
the
| >>> Usenet
| >>> newsgroups. They did two line tests. The first indicated there
was
a
| >>> small
| >>> problem with the DSL line. After rebooting the computer, router
and
| >>> modem,
| >>> the second line test indicated the connection was clear. I tried
to
| >>> download my data file again, and was able to get about 10 MB
downloaded
| >>> before getting the dialog box saying the internet connection has
been
| >>> reset.
| >>> This occurred on both desktop and laptop. This was an
improvement
| >>> because
| >>> previously the connection was gettging reset after downloading
about
4
| >>> MB.
| >>>
| >>>
| >>>
| >>> The time of day does not appear to have any effect on this
problem.
I
| >>> have
| >>> tried before 8 am, after 10 pm and in the afternoon.
| >>>
| >>>
| >>>
| >>> I told the Verizon people that there are no problems with the web
sites
| >>> I am
| >>> downloading from because I can download the files from other
computers
| >>> outside my home. I don't usually download large files from any
other
| >>> location, other than perhaps the Microsoft Windows and Office
Update
| >>> sites.
| >>> This problem has only appeared sometime in the past 2 months.
Prior
to
| >>> May
| >>> this problem did not exist.
| >>>
| >>>
| >>>
| >>> Verizon is not interested in doing anything further because they
think
| >>> it a
| >>> computer issue and not an internet connection issue, even though
the
| >>> internet connection is getting reset for some reason.
| >>>
| >>>
| >>>
| >>>
| >>>
| >>>
| >>> | >>> >I am running XP Home, V5.1, SP2.
| >>> >
| >>> > I occasionally download backup data files from a web site that
tend
to
| >>> > get
| >>> > as large as 20 or 30 MB. Recently, I have lost the ability to
| >>> > download
| >>> > files this large. The download will begin and after part of
the
file
| >>> > has
| >>> > been downloaded, it will get stuck. After being stuck for
about
45
| >>> > seconds, a dialog box pops up that says I am unable to download
that
| >>> > file
| >>> > because the connection to the server was reset.
| >>> >
| >>> > When I first observed this, it would get stuck at the 4 MB
level.
| >>> > When I
| >>> > tried doing this yesterday, I was able to get to the 8 MB
level.
I
| >>> > have
| >>> > not knowingly adjusted any settings to cause this, but they may
have
| >>> > been
| >>> > changed while doing routine updates.
| >>> >
| >>> > The technicians that run the web site say there is no problem
with
the
| >>> > web
| >>> > site, and my internet provider says there is no problem on
their
end
| >>> > and
| >>> > that the problem is probably due to a setting on my computer.
| >>> >
| >>> > I saw article number 900900 in the knowledge base that referred
to
a
| >>> > 50 MB
| >>> > limit for downloading, but the files I am trying to download
are
much
| >>> > smaller than that. I tried to follow the directions in that
article
| >>> > and
| >>> > set the limit at 50 MB, but it did not improve my download
| >>> > performance.
| >>> >
| >>> > Does anybody have any recommendations on what I need to do?
Thank
you
| >>> > very much in advance for your help!
| >>> >
| >>
| >> Hi Jim,
| >> Does your Connection is secure (you implemented a SSID and an
Encryption
| >> Key)?.
| >> There is a setting on thwe router to limit the download, if this
set
then
| >> to
| >> what (value)?.
| >> Did you scan your computer for malware and viruses, what
protection
| >> software
| >> you have, some updates for Anti-Virus, Anti-malware recently
caused
| >> similar
| >> issues.
| >> Third party toolbars installed, graphic accelrator installed ( go
to
the
| >> add/remove programs and check what there).
| >> Run Disk cleanu up then run this command:
| >> sfc /scannow click [OK]
| >>
| >> To Phil:
| >> Claymore correct if the Temp is corrupted it can effect the
download
| >> (corrupt the download or inturrpt the download procedure).
| >>
| >> HTH.
| >> nass
| >>
| >
| > Nass,
| >
| > Thank you for your reply.
| >
| > My home network is secure, but has not changed in over a year, and
this
| > problem is new to the past couple of months. The router does not
have
any
| > settings to limit a download size.
| >
| > I'm using Avast antivirus and Spybot. Both report a clean system,
although
| > I know there could be something lurking that has not been detected.
Both
| > are up to date.
| >
| > I have a new NVidea graphics card to go with the new monitor I
bought
| > recently. I'm not sure what settings it has that would affect this
| > problem. What should I look for?
| >
| > I have had the Google toolbar installed for a couple of years, so
this
has
| > not changed. I ran the disk cleanup and the scannow command.
| >
| > I can now download about 11 MB before the internet connection gets
reset.
| > This is much better than 4 MB, but I still have a few backup data
files
| > that are larger.
| >
|
|

 

[Unknown]

OK Jim, you have eliminated virus programs now give a wee bit more info.
I.E. Did your computer attempt to go into standby or hibernate mode while
downloading? Have you run Disk Cleanup and Defrag recently? File size
(space availability).?

I teach college courses online, and the data file I am trying to download
is a backup of the information in one of my online courses. Because of
this, I am as confident as I can be that downloading this data file is
safe.

I did try turning off my antivirus program and the Windows firewall, one
at a time, for the minimum time necessary to attempt a download. This had
no affect on my ability to download this file, and the internet connection
got reset at the same point as before.

Try shutting down all virus programs and then do a download.

:

Thank you very much to all that have replied to this thread.



I have a Verizon DSL connection running through a Belkin router. My
desktop
is hardwired to the router via ethernet cable and I connect wirelessly
to a
laptop. I have been unable to download my larger backup files to
either
computer. Both run Win XP Home Edition.



I called Verizon's tech support this morning about a different
connectivity
issue. I lost the ability to connect to the internet using Internet
Explorer, although Outlook Express worked fine for both email and the
Usenet
newsgroups. They did two line tests. The first indicated there was a
small
problem with the DSL line. After rebooting the computer, router and
modem,
the second line test indicated the connection was clear. I tried to
download my data file again, and was able to get about 10 MB
downloaded
before getting the dialog box saying the internet connection has been
reset.
This occurred on both desktop and laptop. This was an improvement
because
previously the connection was gettging reset after downloading about 4
MB.



The time of day does not appear to have any effect on this problem. I
have
tried before 8 am, after 10 pm and in the afternoon.



I told the Verizon people that there are no problems with the web
sites I am
downloading from because I can download the files from other computers
outside my home. I don't usually download large files from any other
location, other than perhaps the Microsoft Windows and Office Update
sites.
This problem has only appeared sometime in the past 2 months. Prior
to May
this problem did not exist.



Verizon is not interested in doing anything further because they think
it a
computer issue and not an internet connection issue, even though the
internet connection is getting reset for some reason.






I am running XP Home, V5.1, SP2.

I occasionally download backup data files from a web site that tend
to get
as large as 20 or 30 MB. Recently, I have lost the ability to
download
files this large. The download will begin and after part of the
file has
been downloaded, it will get stuck. After being stuck for about 45
seconds, a dialog box pops up that says I am unable to download that
file
because the connection to the server was reset.

When I first observed this, it would get stuck at the 4 MB level.
When I
tried doing this yesterday, I was able to get to the 8 MB level. I
have
not knowingly adjusted any settings to cause this, but they may have
been
changed while doing routine updates.

The technicians that run the web site say there is no problem with
the web
site, and my internet provider says there is no problem on their end
and
that the problem is probably due to a setting on my computer.

I saw article number 900900 in the knowledge base that referred to a
50 MB
limit for downloading, but the files I am trying to download are
much
smaller than that. I tried to follow the directions in that article
and
set the limit at 50 MB, but it did not improve my download
performance.

Does anybody have any recommendations on what I need to do? Thank
you
very much in advance for your help!


Hi Jim,
Does your Connection is secure (you implemented a SSID and an
Encryption
Key)?.
There is a setting on thwe router to limit the download, if this set
then to
what (value)?.
Did you scan your computer for malware and viruses, what protection
software
you have, some updates for Anti-Virus, Anti-malware recently caused
similar
issues.
Third party toolbars installed, graphic accelrator installed ( go to
the
add/remove programs and check what there).
Run Disk cleanu up then run this command:
sfc /scannow click [OK]

To Phil:
Claymore correct if the Temp is corrupted it can effect the download
(corrupt the download or inturrpt the download procedure).

HTH.
nass


Nass,

Thank you for your reply.

My home network is secure, but has not changed in over a year, and this
problem is new to the past couple of months. The router does not have
any settings to limit a download size.

I'm using Avast antivirus and Spybot. Both report a clean system,
although I know there could be something lurking that has not been
detected. Both are up to date.

I have a new NVidea graphics card to go with the new monitor I bought
recently. I'm not sure what settings it has that would affect this
problem. What should I look for?

I have had the Google toolbar installed for a couple of years, so this
has not changed. I ran the disk cleanup and the scannow command.

I can now download about 11 MB before the internet connection gets
reset. This is much better than 4 MB, but I still have a few backup data
files that are larger.

 

[Guest]

Thank you very much to all that have replied to this thread.



I have a Verizon DSL connection running through a Belkin router. My
desktop
is hardwired to the router via ethernet cable and I connect wirelessly to
a
laptop. I have been unable to download my larger backup files to either
computer. Both run Win XP Home Edition.



I called Verizon's tech support this morning about a different
connectivity
issue. I lost the ability to connect to the internet using Internet
Explorer, although Outlook Express worked fine for both email and the
Usenet
newsgroups. They did two line tests. The first indicated there was a
small
problem with the DSL line. After rebooting the computer, router and
modem,
the second line test indicated the connection was clear. I tried to
download my data file again, and was able to get about 10 MB downloaded
before getting the dialog box saying the internet connection has been
reset.
This occurred on both desktop and laptop. This was an improvement
because
previously the connection was gettging reset after downloading about 4
MB.



The time of day does not appear to have any effect on this problem. I
have
tried before 8 am, after 10 pm and in the afternoon.



I told the Verizon people that there are no problems with the web sites I
am
downloading from because I can download the files from other computers
outside my home. I don't usually download large files from any other
location, other than perhaps the Microsoft Windows and Office Update
sites.
This problem has only appeared sometime in the past 2 months. Prior to
May
this problem did not exist.



Verizon is not interested in doing anything further because they think it
a
computer issue and not an internet connection issue, even though the
internet connection is getting reset for some reason.






I am running XP Home, V5.1, SP2.

I occasionally download backup data files from a web site that tend to
get
as large as 20 or 30 MB. Recently, I have lost the ability to download
files this large. The download will begin and after part of the file
has
been downloaded, it will get stuck. After being stuck for about 45
seconds, a dialog box pops up that says I am unable to download that
file
because the connection to the server was reset.

When I first observed this, it would get stuck at the 4 MB level. When
I
tried doing this yesterday, I was able to get to the 8 MB level. I
have
not knowingly adjusted any settings to cause this, but they may have
been
changed while doing routine updates.

The technicians that run the web site say there is no problem with the
web
site, and my internet provider says there is no problem on their end
and
that the problem is probably due to a setting on my computer.

I saw article number 900900 in the knowledge base that referred to a 50
MB
limit for downloading, but the files I am trying to download are much
smaller than that. I tried to follow the directions in that article
and
set the limit at 50 MB, but it did not improve my download performance.

Does anybody have any recommendations on what I need to do? Thank you
very much in advance for your help!

Hi Jim,
Does your Connection is secure (you implemented a SSID and an Encryption
Key)?.
There is a setting on thwe router to limit the download, if this set then
to
what (value)?.
Did you scan your computer for malware and viruses, what protection
software
you have, some updates for Anti-Virus, Anti-malware recently caused
similar
issues.
Third party toolbars installed, graphic accelrator installed ( go to the
add/remove programs and check what there).
Run Disk cleanu up then run this command:
sfc /scannow click [OK]

To Phil:
Claymore correct if the Temp is corrupted it can effect the download
(corrupt the download or inturrpt the download procedure).

HTH.
nass

Nass,

Thank you for your reply.

My home network is secure, but has not changed in over a year, and this
problem is new to the past couple of months. The router does not have any
settings to limit a download size.

I'm using Avast antivirus and Spybot. Both report a clean system, although I
know there could be something lurking that has not been detected. Both are
up to date.

I have a new NVidea graphics card to go with the new monitor I bought
recently. I'm not sure what settings it has that would affect this problem.
What should I look for?

I have had the Google toolbar installed for a couple of years, so this has
not changed. I ran the disk cleanup and the scannow command.

I can now download about 11 MB before the internet connection gets reset.
This is much better than 4 MB, but I still have a few backup data files that
are larger.

Hi Jim,
You mentioned Google toolbar, did you update this toolbar (i.e.. do you have
latest toolbar installed?).
If you didn't then try to uninstall the toolbar and run a scan from an
online Vendor to get a second opinion about the health of your system.
Here are some links, but you can scan from any vendor you like, these just a
reference:
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
Run a scan from here on-line:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5

Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:
http://www.merijn.org/index.php
When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
You can download this tool to see what on your computer and search for more
info:
"AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell"
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
HTH.
nass

 

[Phil Weldon]

'Unknown' wrote:
| You show a lack of diagnostic and/or analytical ability. Apparently you
| cannot teach anyone how to solve system problems.
_____

Rather than acting out and flailing for a solution, why not spend more
energy on getting the information necessary for a diagnosis by suggesting
some SAFE diagnostic proceedures? One example would be to download a file
with a similar size from the Microsoft website (a service pack). That would
be a contribution. Denigrating other posters is not. Especially when
evidently they are better qualified to help with a diagnosis. There really
is no excuse for your newsgroup behavior.

Phil Weldon

| You show a lack of diagnostic and/or analytical ability. Apparently you
| cannot teach anyone how to solve system problems.
| | > 'Unknown' wrote:
| > | Absolute hogwash and cowardly. If you know and trust the site where
you
| > want
| > | to download from, there is no danger in turning off virus programs to
| > test.
| > | You can also do a back-up and restore before downloading if you are
| > leery.
| > I
| > | use no virus programs and have no problems. Study these newsgroup
posts
| > and
| > | you'll see at least 90% of the problems are CAUSED by virus programs
not
| > the
| > | curative of them. Dangerous solution---only your emotions not fact.
| > _____
| >
| > Really? 'Absolute hogwash and cowardly'? And YOU state 'Dangerous
| > solution---only your emotions not fact'?
| >
| > From you, first a dangerous suggestion, then an
| > after-the-barn-door-missing-the-point suggestion. A downloaded file is
| > not
| > the only vector for malware.
| >
| > Comparing the trouble caused by anti-malware programs to the problem
| > caused
| > by malware shows a lack of experience.
| >
| > Phil Weldon
| >
| >
| > | > | Absolute hogwash and cowardly. If you know and trust the site where
you
| > want
| > | to download from, there is no danger in turning off virus programs to
| > test.
| > | You can also do a back-up and restore before downloading if you are
| > leery.
| > I
| > | use no virus programs and have no problems. Study these newsgroup
posts
| > and
| > | you'll see at least 90% of the problems are CAUSED by virus programs
not
| > the
| > | curative of them. Dangerous solution---only your emotions not fact.
| > | | > | > 'Unknown' wrote:
| > | > | Try shutting down all virus programs and then do a download.
| > | > _____
| > | >
| > | > Yeah, right. Trade one small problem for the potential of many big
| > | > problems. Much better to apply the correct solution rather than
flail
| > | > about
| > | > and grab dangerous solutions, which yours definitely is.
| > | >
| > | > Phil Weldon
| > | >
| > | > | > | > | Try shutting down all virus programs and then do a download.
| > | > | | > | > | >
| > | > | > | > | > | >>
| > | > | >>
| > | > | >> "Jim Reed" wrote:
| > | > | >>
| > | > | >>> Thank you very much to all that have replied to this thread.
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>> I have a Verizon DSL connection running through a Belkin
router.
| > My
| > | > | >>> desktop
| > | > | >>> is hardwired to the router via ethernet cable and I connect
| > | > wirelessly
| > | > | >>> to a
| > | > | >>> laptop. I have been unable to download my larger backup files
| > to
| > | > either
| > | > | >>> computer. Both run Win XP Home Edition.
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>> I called Verizon's tech support this morning about a different
| > | > | >>> connectivity
| > | > | >>> issue. I lost the ability to connect to the internet using
| > Internet
| > | > | >>> Explorer, although Outlook Express worked fine for both email
| > and
| > | > the
| > | > | >>> Usenet
| > | > | >>> newsgroups. They did two line tests. The first indicated
there
| > was
| > | > a
| > | > | >>> small
| > | > | >>> problem with the DSL line. After rebooting the computer,
router
| > and
| > | > | >>> modem,
| > | > | >>> the second line test indicated the connection was clear. I
| > tried
| > to
| > | > | >>> download my data file again, and was able to get about 10 MB
| > | > downloaded
| > | > | >>> before getting the dialog box saying the internet connection
has
| > | > been
| > | > | >>> reset.
| > | > | >>> This occurred on both desktop and laptop. This was an
| > improvement
| > | > | >>> because
| > | > | >>> previously the connection was gettging reset after downloading
| > about
| > | > 4
| > | > | >>> MB.
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>> The time of day does not appear to have any effect on this
| > problem.
| > | > I
| > | > | >>> have
| > | > | >>> tried before 8 am, after 10 pm and in the afternoon.
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>> I told the Verizon people that there are no problems with the
| > web
| > | > sites
| > | > | >>> I am
| > | > | >>> downloading from because I can download the files from other
| > | > computers
| > | > | >>> outside my home. I don't usually download large files from
any
| > | > other
| > | > | >>> location, other than perhaps the Microsoft Windows and Office
| > Update
| > | > | >>> sites.
| > | > | >>> This problem has only appeared sometime in the past 2 months.
| > Prior
| > | > to
| > | > | >>> May
| > | > | >>> this problem did not exist.
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>> Verizon is not interested in doing anything further because
they
| > | > think
| > | > | >>> it a
| > | > | >>> computer issue and not an internet connection issue, even
though
| > the
| > | > | >>> internet connection is getting reset for some reason.
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>> | > | > | >>> >I am running XP Home, V5.1, SP2.
| > | > | >>> >
| > | > | >>> > I occasionally download backup data files from a web site
that
| > | > tend
| > | > to
| > | > | >>> > get
| > | > | >>> > as large as 20 or 30 MB. Recently, I have lost the ability
to
| > | > | >>> > download
| > | > | >>> > files this large. The download will begin and after part of
| > the
| > | > file
| > | > | >>> > has
| > | > | >>> > been downloaded, it will get stuck. After being stuck for
| > about
| > | > 45
| > | > | >>> > seconds, a dialog box pops up that says I am unable to
| > download
| > | > that
| > | > | >>> > file
| > | > | >>> > because the connection to the server was reset.
| > | > | >>> >
| > | > | >>> > When I first observed this, it would get stuck at the 4 MB
| > level.
| > | > | >>> > When I
| > | > | >>> > tried doing this yesterday, I was able to get to the 8 MB
| > level.
| > | > I
| > | > | >>> > have
| > | > | >>> > not knowingly adjusted any settings to cause this, but they
| > may
| > | > have
| > | > | >>> > been
| > | > | >>> > changed while doing routine updates.
| > | > | >>> >
| > | > | >>> > The technicians that run the web site say there is no
problem
| > with
| > | > the
| > | > | >>> > web
| > | > | >>> > site, and my internet provider says there is no problem on
| > their
| > | > end
| > | > | >>> > and
| > | > | >>> > that the problem is probably due to a setting on my
computer.
| > | > | >>> >
| > | > | >>> > I saw article number 900900 in the knowledge base that
| > referred
| > to
| > | > a
| > | > | >>> > 50 MB
| > | > | >>> > limit for downloading, but the files I am trying to download
| > are
| > | > much
| > | > | >>> > smaller than that. I tried to follow the directions in that
| > | > article
| > | > | >>> > and
| > | > | >>> > set the limit at 50 MB, but it did not improve my download
| > | > | >>> > performance.
| > | > | >>> >
| > | > | >>> > Does anybody have any recommendations on what I need to do?
| > Thank
| > | > you
| > | > | >>> > very much in advance for your help!
| > | > | >>> >
| > | > | >>
| > | > | >> Hi Jim,
| > | > | >> Does your Connection is secure (you implemented a SSID and an
| > | > Encryption
| > | > | >> Key)?.
| > | > | >> There is a setting on thwe router to limit the download, if
this
| > set
| > | > then
| > | > | >> to
| > | > | >> what (value)?.
| > | > | >> Did you scan your computer for malware and viruses, what
| > protection
| > | > | >> software
| > | > | >> you have, some updates for Anti-Virus, Anti-malware recently
| > caused
| > | > | >> similar
| > | > | >> issues.
| > | > | >> Third party toolbars installed, graphic accelrator installed
( go
| > to
| > | > the
| > | > | >> add/remove programs and check what there).
| > | > | >> Run Disk cleanu up then run this command:
| > | > | >> sfc /scannow click [OK]
| > | > | >>
| > | > | >> To Phil:
| > | > | >> Claymore correct if the Temp is corrupted it can effect the
| > download
| > | > | >> (corrupt the download or inturrpt the download procedure).
| > | > | >>
| > | > | >> HTH.
| > | > | >> nass
| > | > | >>
| > | > | >
| > | > | > Nass,
| > | > | >
| > | > | > Thank you for your reply.
| > | > | >
| > | > | > My home network is secure, but has not changed in over a year,
and
| > | > this
| > | > | > problem is new to the past couple of months. The router does not
| > have
| > | > any
| > | > | > settings to limit a download size.
| > | > | >
| > | > | > I'm using Avast antivirus and Spybot. Both report a clean
system,
| > | > although
| > | > | > I know there could be something lurking that has not been
| > detected.
| > | > Both
| > | > | > are up to date.
| > | > | >
| > | > | > I have a new NVidea graphics card to go with the new monitor I
| > bought
| > | > | > recently. I'm not sure what settings it has that would affect
this
| > | > | > problem. What should I look for?
| > | > | >
| > | > | > I have had the Google toolbar installed for a couple of years,
so
| > this
| > | > has
| > | > | > not changed. I ran the disk cleanup and the scannow command.
| > | > | >
| > | > | > I can now download about 11 MB before the internet connection
gets
| > | > reset.
| > | > | > This is much better than 4 MB, but I still have a few backup
data
| > | > files
| > | > | > that are larger.
| > | > | >
| > | > |
| > | > |
| > | >
| > | >
| > |
| > |
| >
| >
|
|

 

[Unknown]

Acting out and flailing for a solution is only your interpretation. You can
spend weeks getting information, which is what almost all posters do not
want. What's more, it is common practice to shut down virus programs and
test simply because they (virus programs) cause so much trouble. Your
diagnostic procedures naturally are different than mine because we are two
individuals. Your procedures apparently are clouded by fear. But, your
criticisms of mine is surely not warranted. Is criticism your normal
newsgroup behavior?

'Unknown' wrote:
| You show a lack of diagnostic and/or analytical ability. Apparently you
| cannot teach anyone how to solve system problems.
_____

Rather than acting out and flailing for a solution, why not spend more
energy on getting the information necessary for a diagnosis by suggesting
some SAFE diagnostic proceedures? One example would be to download a file
with a similar size from the Microsoft website (a service pack). That
would
be a contribution. Denigrating other posters is not. Especially when
evidently they are better qualified to help with a diagnosis. There
really
is no excuse for your newsgroup behavior.

Phil Weldon

| You show a lack of diagnostic and/or analytical ability. Apparently you
| cannot teach anyone how to solve system problems.
| | > 'Unknown' wrote:
| > | Absolute hogwash and cowardly. If you know and trust the site where
you
| > want
| > | to download from, there is no danger in turning off virus programs
to
| > test.
| > | You can also do a back-up and restore before downloading if you are
| > leery.
| > I
| > | use no virus programs and have no problems. Study these newsgroup
posts
| > and
| > | you'll see at least 90% of the problems are CAUSED by virus programs
not
| > the
| > | curative of them. Dangerous solution---only your emotions not fact.
| > _____
| >
| > Really? 'Absolute hogwash and cowardly'? And YOU state 'Dangerous
| > solution---only your emotions not fact'?
| >
| > From you, first a dangerous suggestion, then an
| > after-the-barn-door-missing-the-point suggestion. A downloaded file
is
| > not
| > the only vector for malware.
| >
| > Comparing the trouble caused by anti-malware programs to the problem
| > caused
| > by malware shows a lack of experience.
| >
| > Phil Weldon
| >
| >
| > | > | Absolute hogwash and cowardly. If you know and trust the site where
you
| > want
| > | to download from, there is no danger in turning off virus programs
to
| > test.
| > | You can also do a back-up and restore before downloading if you are
| > leery.
| > I
| > | use no virus programs and have no problems. Study these newsgroup
posts
| > and
| > | you'll see at least 90% of the problems are CAUSED by virus programs
not
| > the
| > | curative of them. Dangerous solution---only your emotions not fact.
| > | | > | > 'Unknown' wrote:
| > | > | Try shutting down all virus programs and then do a download.
| > | > _____
| > | >
| > | > Yeah, right. Trade one small problem for the potential of many
big
| > | > problems. Much better to apply the correct solution rather than
flail
| > | > about
| > | > and grab dangerous solutions, which yours definitely is.
| > | >
| > | > Phil Weldon
| > | >
| > | > | > | > | Try shutting down all virus programs and then do a download.
| > | > | | > | > | >
| > | > | > | > | > | >>
| > | > | >>
| > | > | >> "Jim Reed" wrote:
| > | > | >>
| > | > | >>> Thank you very much to all that have replied to this thread.
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>> I have a Verizon DSL connection running through a Belkin
router.
| > My
| > | > | >>> desktop
| > | > | >>> is hardwired to the router via ethernet cable and I connect
| > | > wirelessly
| > | > | >>> to a
| > | > | >>> laptop. I have been unable to download my larger backup
files
| > to
| > | > either
| > | > | >>> computer. Both run Win XP Home Edition.
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>> I called Verizon's tech support this morning about a
different
| > | > | >>> connectivity
| > | > | >>> issue. I lost the ability to connect to the internet using
| > Internet
| > | > | >>> Explorer, although Outlook Express worked fine for both
email
| > and
| > | > the
| > | > | >>> Usenet
| > | > | >>> newsgroups. They did two line tests. The first indicated
there
| > was
| > | > a
| > | > | >>> small
| > | > | >>> problem with the DSL line. After rebooting the computer,
router
| > and
| > | > | >>> modem,
| > | > | >>> the second line test indicated the connection was clear. I
| > tried
| > to
| > | > | >>> download my data file again, and was able to get about 10 MB
| > | > downloaded
| > | > | >>> before getting the dialog box saying the internet connection
has
| > | > been
| > | > | >>> reset.
| > | > | >>> This occurred on both desktop and laptop. This was an
| > improvement
| > | > | >>> because
| > | > | >>> previously the connection was gettging reset after
downloading
| > about
| > | > 4
| > | > | >>> MB.
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>> The time of day does not appear to have any effect on this
| > problem.
| > | > I
| > | > | >>> have
| > | > | >>> tried before 8 am, after 10 pm and in the afternoon.
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>> I told the Verizon people that there are no problems with
the
| > web
| > | > sites
| > | > | >>> I am
| > | > | >>> downloading from because I can download the files from other
| > | > computers
| > | > | >>> outside my home. I don't usually download large files from
any
| > | > other
| > | > | >>> location, other than perhaps the Microsoft Windows and
Office
| > Update
| > | > | >>> sites.
| > | > | >>> This problem has only appeared sometime in the past 2
months.
| > Prior
| > | > to
| > | > | >>> May
| > | > | >>> this problem did not exist.
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>> Verizon is not interested in doing anything further because
they
| > | > think
| > | > | >>> it a
| > | > | >>> computer issue and not an internet connection issue, even
though
| > the
| > | > | >>> internet connection is getting reset for some reason.
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>>
| > | > | >>> | > | > | >>> >I am running XP Home, V5.1, SP2.
| > | > | >>> >
| > | > | >>> > I occasionally download backup data files from a web site
that
| > | > tend
| > | > to
| > | > | >>> > get
| > | > | >>> > as large as 20 or 30 MB. Recently, I have lost the
ability
to
| > | > | >>> > download
| > | > | >>> > files this large. The download will begin and after part
of
| > the
| > | > file
| > | > | >>> > has
| > | > | >>> > been downloaded, it will get stuck. After being stuck for
| > about
| > | > 45
| > | > | >>> > seconds, a dialog box pops up that says I am unable to
| > download
| > | > that
| > | > | >>> > file
| > | > | >>> > because the connection to the server was reset.
| > | > | >>> >
| > | > | >>> > When I first observed this, it would get stuck at the 4 MB
| > level.
| > | > | >>> > When I
| > | > | >>> > tried doing this yesterday, I was able to get to the 8 MB
| > level.
| > | > I
| > | > | >>> > have
| > | > | >>> > not knowingly adjusted any settings to cause this, but
they
| > may
| > | > have
| > | > | >>> > been
| > | > | >>> > changed while doing routine updates.
| > | > | >>> >
| > | > | >>> > The technicians that run the web site say there is no
problem
| > with
| > | > the
| > | > | >>> > web
| > | > | >>> > site, and my internet provider says there is no problem on
| > their
| > | > end
| > | > | >>> > and
| > | > | >>> > that the problem is probably due to a setting on my
computer.
| > | > | >>> >
| > | > | >>> > I saw article number 900900 in the knowledge base that
| > referred
| > to
| > | > a
| > | > | >>> > 50 MB
| > | > | >>> > limit for downloading, but the files I am trying to
download
| > are
| > | > much
| > | > | >>> > smaller than that. I tried to follow the directions in
that
| > | > article
| > | > | >>> > and
| > | > | >>> > set the limit at 50 MB, but it did not improve my download
| > | > | >>> > performance.
| > | > | >>> >
| > | > | >>> > Does anybody have any recommendations on what I need to
do?
| > Thank
| > | > you
| > | > | >>> > very much in advance for your help!
| > | > | >>> >
| > | > | >>
| > | > | >> Hi Jim,
| > | > | >> Does your Connection is secure (you implemented a SSID and an
| > | > Encryption
| > | > | >> Key)?.
| > | > | >> There is a setting on thwe router to limit the download, if
this
| > set
| > | > then
| > | > | >> to
| > | > | >> what (value)?.
| > | > | >> Did you scan your computer for malware and viruses, what
| > protection
| > | > | >> software
| > | > | >> you have, some updates for Anti-Virus, Anti-malware recently
| > caused
| > | > | >> similar
| > | > | >> issues.
| > | > | >> Third party toolbars installed, graphic accelrator installed
( go
| > to
| > | > the
| > | > | >> add/remove programs and check what there).
| > | > | >> Run Disk cleanu up then run this command:
| > | > | >> sfc /scannow click [OK]
| > | > | >>
| > | > | >> To Phil:
| > | > | >> Claymore correct if the Temp is corrupted it can effect the
| > download
| > | > | >> (corrupt the download or inturrpt the download procedure).
| > | > | >>
| > | > | >> HTH.
| > | > | >> nass
| > | > | >>
| > | > | >
| > | > | > Nass,
| > | > | >
| > | > | > Thank you for your reply.
| > | > | >
| > | > | > My home network is secure, but has not changed in over a year,
and
| > | > this
| > | > | > problem is new to the past couple of months. The router does
not
| > have
| > | > any
| > | > | > settings to limit a download size.
| > | > | >
| > | > | > I'm using Avast antivirus and Spybot. Both report a clean
system,
| > | > although
| > | > | > I know there could be something lurking that has not been
| > detected.
| > | > Both
| > | > | > are up to date.
| > | > | >
| > | > | > I have a new NVidea graphics card to go with the new monitor I
| > bought
| > | > | > recently. I'm not sure what settings it has that would affect
this
| > | > | > problem. What should I look for?
| > | > | >
| > | > | > I have had the Google toolbar installed for a couple of years,
so
| > this
| > | > has
| > | > | > not changed. I ran the disk cleanup and the scannow command.
| > | > | >
| > | > | > I can now download about 11 MB before the internet connection
gets
| > | > reset.
| > | > | > This is much better than 4 MB, but I still have a few backup
data
| > | > files
| > | > | > that are larger.
| > | > | >
| > | > |
| > | > |
| > | >
| > | >
| > |
| > |
| >
| >
|
|

 

[Marshall Price]

I teach college courses online, and the data file I am trying to download is
a backup of the information in one of my online courses. Because of this, I
am as confident as I can be that downloading this data file is safe.

I did try turning off my antivirus program and the Windows firewall, one at
a time, for the minimum time necessary to attempt a download. This had no
affect on my ability to download this file, and the internet connection got
reset at the same point as before.

For what it's worth, my connection also gets reset occasionally, but by
using Free Download Manager, it's no problem. FDM resumes the download
after I reconnect. (However, I note that it sometimes reports that a
site doesn't support resuming, and not to interrupt the download.)

 

[Phil Weldon]

'Marshall Price' wrote:
| For what it's worth, my connection also gets reset occasionally, but by
| using Free Download Manager, it's no problem. FDM resumes the download
| after I reconnect. (However, I note that it sometimes reports that a
| site doesn't support resuming, and not to interrupt the download.)
_____

Very good point.

Most likely the original poster's problem can be solved with the information
in your post! The further description of the TYPE and SOURCE of download
giving the problem indicates a website perhaps a bit broken, at a minimum at
download manager could provide more information.

Phil Weldon

| Jim Reed wrote:
| > I teach college courses online, and the data file I am trying to
download is
| > a backup of the information in one of my online courses. Because of
this, I
| > am as confident as I can be that downloading this data file is safe.
| >
| > I did try turning off my antivirus program and the Windows firewall, one
at
| > a time, for the minimum time necessary to attempt a download. This had
no
| > affect on my ability to download this file, and the internet connection
got
| > reset at the same point as before.
|
| For what it's worth, my connection also gets reset occasionally, but by
| using Free Download Manager, it's no problem. FDM resumes the download
| after I reconnect. (However, I note that it sometimes reports that a
| site doesn't support resuming, and not to interrupt the download.)