N
Nonny
More likely, the 'history' list would also show the update 'unsuccessful'
The bozo was compaining about getting updates to Office 2007 that he
wasn't supposed to get (proven wrong) and then he said that the
updates don't show up where you told him to look.
How he's supposed to uninstall something that isn't there is beyond me
but he keeps on complaining so I went on assuming maybe he hadn't
looked.
I think we're dealing with a classic and severe case of PEBKAC.