LITEON's dark secret?

  • Thread starter Thread starter No Longer a LiteOn Customer
  • Start date Start date
Alan Hancock said:
"Sly" <[email protected]> wrote in message

I am not so sure about this. I was looking to buy a DVD player and was
considering a liteon, but this posting convinced me to stay away from
it. I absolutely consider service as part of product quality.
Especially when it costs over $100.
Click to expand...

Not sure whats the case in the US, but when you purchase something in the
UK, your "contract" is with the retailer you bought the product off, NOT the
manufacturer.Theres no reason at all that you should have to talk to the
manufacturer, The retailers contract is with the manufacturer. I couldnt
give a crap what the manufacturers do or say, if its broke, i take it
straight back to where i bought it.
If a product you bought after March last year develops a fault within the
first 6 months, then it is automatically assumed that this fault was there
when it was purchased and its upto the retailer to prove it wasnt!! you have
the right to request a new product or a refund from the RETAILER.

All the above is as i said for the UK,
 
No said:
Jan, thanks for your advice. I don't believe the original retailer
should be held responsible for the manufacturer's inadequate customer
service.
Click to expand...


Yes they should. They sold you the product and THEY should stand behind it.
I bought a WD drive from a local store. It was defective and WD no longer
would warranty (without jumping through a bunch of hoops) it as it was a
rather old drive. I had no problem asking the store to deal with it and
sell me a newer drive for a few extra $.
 
JonnyCab® said:
You can show me all of the links you want, but I've dealt with literally
hundreds of Asus A7V133, Gigabyte GA-7VTXE and 7VTXH, Epox 8KHA+, Asus
A7V333, and Tyan Tiger 200 boards. I've never had any trouble with any of
them.
Click to expand...

Plueeze. You're going to claim you've never had ANY problems with Via's
drivers? Even their own driver update list explains the problems they are
fixing when they rewrite the drivers. The KT133 chipsets have a known bug
with the PCI latency and it's KNOWN to cause all sorts of problems. To
claim you've never had the first issue is ridiculous.
 
Sly wrote:

Not sure whats the case in the US, but when you purchase something in the
UK, your "contract" is with the retailer you bought the product off, NOT
the
manufacturer.Theres no reason at all that you should have to talk to the
manufacturer, The retailers contract is with the manufacturer. I couldnt
give a crap what the manufacturers do or say, if its broke, i take it
straight back to where i bought it.
Click to expand...

I feel the same way, especially if the product is DOA. If it fails like 9
months later I'll probably try to contact the manufacturer but if that
fails, I'll be back at the retailer asking why it isn't being taken care
of.
 
Plueeze. You're going to claim you've never had ANY problems with Via's
drivers? Even their own driver update list explains the problems they are
fixing when they rewrite the drivers. The KT133 chipsets have a known bug
with the PCI latency and it's KNOWN to cause all sorts of problems. To
claim you've never had the first issue is ridiculous.
Click to expand...

Uh, no. Not with Windows 2000---and, come to think of it, even with Windows
98SE, which I had as far back as an Epox MPV3-GM and a K6-400.

And the KT-133 chipset, which I had on dozens of Asus A7V133 boards, didn't
give me any trouble. VIA had a patch for that that was very well
documented. Maybe you missed it. I even used one of these boards with an
internal Zip drive, which supposedly had all sorts of "problems" too. Why
didn't I? I dunno.

And for those of you that base your buying decisions on what people say in
forums, did it ever occur to you that fifteen people complaining about a
board means NOTHING when there are literally thousands or hundreds of
thousands of that board out there, and most or all of them are working fine?

<rolling eyes>. Give me a break.

I'll repeat. If you have problems, you're *likely* doing something wrong,
whether it's with drivers, patches, or simply abused equipment.

Finally, puuuleeeze don't tell me what I have or haven't had trouble with.
Maybe my stuff works because I don't throw it against the wall, hit it,
throw temper tantrums, or leave it for the cat to p*ss on. Ya think?
 
Yes they should. They sold you the product and THEY should stand behind
it.
I bought a WD drive from a local store. It was defective and WD no longer
would warranty (without jumping through a bunch of hoops) it as it was a
rather old drive. I had no problem asking the store to deal with it and
sell me a newer drive for a few extra $.
Click to expand...

I'll be a little nicer in this post. :)

I *did* have what I thought was a defective OEM Maxtor 6Y080P0 last year.
When opening large files, it would make a sort of loud "clunk-DINK" noise,
stop opening the file, and then continue. It started doing this about eight
months after I bought it. It seemed to WORK fine, but the noise was
something I've just never heard in a hard drive before.

Within an hour of e-mailing Maxtor support, a very nice Maxtor rep (Cheryl)
offered me a brand-new 6Y080P0 as an immediate replacement. All I had to do
was give them a credit card number and ship the old drive back within 30
days, or they'd charge me for the replacement drive. The new one arrived in
two days. I can even use the Maxtor acoustic utility on it, and the drive
is SILENT when seeking. It might be a little slower, but it's a fast drive
already.

Anyway, after that, I *can* say that Maxtor is one company that stands
behind *their* products, no questions asked.
 
PS...did it ever occur to you that drivers are updated to allow the chipsets
to work with devices that were not on the market when the last drivers were
released? That's a big reason they're updated, too.
 
I'll be a little nicer in this post. :)

I *did* have what I thought was a defective OEM Maxtor 6Y080P0 last year.
When opening large files, it would make a sort of loud "clunk-DINK" noise,
stop opening the file, and then continue. It started doing this about eight
months after I bought it. It seemed to WORK fine, but the noise was
something I've just never heard in a hard drive before.

Within an hour of e-mailing Maxtor support, a very nice Maxtor rep (Cheryl)
offered me a brand-new 6Y080P0 as an immediate replacement. All I had to do
was give them a credit card number and ship the old drive back within 30
days, or they'd charge me for the replacement drive. The new one arrived in
two days. I can even use the Maxtor acoustic utility on it, and the drive
is SILENT when seeking. It might be a little slower, but it's a fast drive
already.

Anyway, after that, I *can* say that Maxtor is one company that stands
behind *their* products, no questions asked.
Click to expand...
I had a Maxtor 6Y120P0 go south on me after 4 months and the nice folks at
Maxtor replaced it with a 6Y160P0. Same deal, send the old drive back within 30
days and they don't charge your card.

Since the 120 didn't flat-out die on the spot I had time to Ghost the C (System
20g) partition to another Maxtor 80 that I had. When the 160 arrived I Ghosted
the D (Data 80g music and photos)partition to that.

Not a bad deal to gain 40g for the price of shipping the old drive back to
Maxtor and practicing my Ghost cloning skills while I showered and shaved.

Ed
 
JonnyCab® said:
Uh, no. Not with Windows 2000---and, come to think of it, even with Windows
98SE, which I had as far back as an Epox MPV3-GM and a K6-400.

And the KT-133 chipset, which I had on dozens of Asus A7V133 boards, didn't
give me any trouble. VIA had a patch for that that was very well
documented. Maybe you missed it. I even used one of these boards with an
internal Zip drive, which supposedly had all sorts of "problems" too. Why
didn't I? I dunno.

And for those of you that base your buying decisions on what people say in
forums, did it ever occur to you that fifteen people complaining about a
board means NOTHING when there are literally thousands or hundreds of
thousands of that board out there, and most or all of them are working fine?

<rolling eyes>. Give me a break.

I'll repeat. If you have problems, you're *likely* doing something wrong,
whether it's with drivers, patches, or simply abused equipment.

Finally, puuuleeeze don't tell me what I have or haven't had trouble with.
Maybe my stuff works because I don't throw it against the wall, hit it,
throw temper tantrums, or leave it for the cat to p*ss on. Ya think?
Click to expand...

Jonny, you didn't convince me. I never "throw it against the wall, hit
it, throw temper tantrums, or leave it for the cat to p*ss on." etc. I
always handle my systems/components with the most professional care.

However, ***all*** the VIA based systems I built gave me trouble in
one form or another. With W2K and WXP included. Yes, I did manage
somehow to make a somewhat usable systems out of them (i.e. they were
not completely dead), but never could take 100% of their advertized
features (UDMA for example, front panel audio that was noisy beyond
practical use, etc.)

I **never** had any such problems with other mainboards. And trust me,
I built many. Maybe you never try to utilize each system to its
fullest, maybe you just lucked out but after 9 chances I gave to VIA I
am done with them. And now that nVidia supports AMD CPUs I really
don't miss VIA that much...
 
Silence said:
However, ***all*** the VIA based systems I built gave me trouble in
one form or another. With W2K and WXP included. Yes, I did manage
somehow to make a somewhat usable systems out of them (i.e. they were
not completely dead), but never could take 100% of their advertized
features (UDMA for example, front panel audio that was noisy beyond
practical use, etc.)
Click to expand...


Exactly. I could always patch, disable or use an offboard controller etc to
make the system co-operate, but never seen to have to work around as many
issues with other chipsets. At this point in time, I see no reason to fool
with them anymore, what do you save using a Via chipset? $5-$10?
 
I **never** had any such problems with other mainboards. And trust me,
I built many. Maybe you never try to utilize each system to its
fullest, maybe you just lucked out but after 9 chances I gave to VIA I
am done with them. And now that nVidia supports AMD CPUs I really
don't miss VIA that much...
Click to expand...

Well, on my last system, an Asus A7V333 with a non-Barton XP2600, I burned
DVDs (using a Pioneer DVR-104), CDs (using a Plextor 48/24/48), created
music with Reason and Fruity Loops, used Win 2000 and Office 2000 Pro,
Delphi, MS Visual Studio, Borland C++ Builder, CorelDraw 10, Paint Shop Pro
8, Nero, Sonic MyDVD, and dozens of other apps.

No problems, and I do mean no problems.

My current system? Barton 2800, A7N8X-Deluxe (not the -E version, but at
least 2.0 with BIOS 1007), 2 sticks of Corsair XMS PC3200 C2 512MB (total
1GB in dual-channel mode), Pioneer DVR-106, Plextor 48/24/48, MSI Ti4200
128MB AGP 8X ViVo, and the same programs as above, and some updated---like
Visual Studio 2003, CorelDraw 11, Photoshop 7, Flash MX, and a bunch of
others.

No problems here, either.

And I'm not trying to "convince" anyone of anything. I don't work for VIA,
obviously, and I'm not really brand-loyal, although Asus usually gets my
first look.

That's my experience. I never seem to have trouble.

If yours is different, as much as I hate to sound like I'm starting a flame
war, you're probably doing something wrong somewhere.

And Stacey? You're doing something wrong, too. Sorry.
 
No said:
Jan, thanks for your advice. I don't believe the original retailer
should be held responsible for the manufacturer's inadequate customer
service.

I will, however, notify the retailer (Newegg) about this case. It is a
very reputable retailer with EXCELLENT customer service. I have seen
certain brands disappear from their product line, due to poor customer
service. Try, for example, to find an item from VIA on their web site
(www.newegg.com). They used to sell VIA mini-ITX mainboards. They no
longer sell them...
Click to expand...

I can back up his problems with technical support. I bought a Liteon
LV5001 that was on sale for $199 after rebate. I couldn't get it to
work. I called tech support but they were stumped. I have an older
model TV with only coax jacks no component or composite video jacks.
the owners manual didn't say anything about not being able to use
two coax cables(in and out) on this unit. Everything in the tech
manual said try composite or component video. I tried running the
signal through an RF modulator from radio shack and that didn't work.
Support said I needed to check with radio shack on a port that
wasn't open or something. this box had only one setting and it
wouldn't do any good. they supposedly were going to send me to
second level support and I'd hear from them in a couple of days.
It's been a month and I still haven't heard anything. I took the DVD
recorder back and got it exchanged for another unit. THIS one is
phillips and works fine.


--
----------------------------------------------------------------------------

Darrell Mayeda
(e-mail address removed)

Knight of the ERmoron Round Table.


NOTE: I'm tired of all the spam in my mailbox please leave my
last name in the body of your reply. Thanks
 
rotor said:
On 24 Jan 2004 21:23:33 -0800, (e-mail address removed) (No Longer a LiteOn



FOR ****S SAKE JUST BUY ANOTHER UNIT YOU TWITWIT !!!!
Click to expand...
I guess you've never heard of Caveat emptor(let the buyer beware).
this is a serious problem that we can't judge in a store when we buy
a unit. I won't buy Via or Tyan because their tech support is on the
wrong side of impossible. If I have a problem, I need info not
silence. FYI, if you ask a chipset maker about the chipset THEY
MAKE, they will know if it's a problem with the chip or the
motherboard. sometimes it's a matter of knowing who to ask. I still
don't know why a Pentium 2 MX would appear to run slower than a P-100
even with more than enough RAM. I'm afraid to upgrade to the newest
P-4's because they will run like molasses. NOT something I want with
my PC.


--
----------------------------------------------------------------------------

Darrell Mayeda
(e-mail address removed)

Knight of the ERmoron Round Table.


NOTE: I'm tired of all the spam in my mailbox please leave my
last name in the body of your reply. Thanks
 
JonnyCab® wrote:

My current system? Barton 2800, A7N8X-Deluxe (not the -E version, but at
least 2.0 with BIOS 1007), 2 sticks of Corsair XMS PC3200 C2 512MB (total
1GB in dual-channel mode), Pioneer DVR-106, Plextor 48/24/48, MSI Ti4200
128MB AGP 8X ViVo, and the same programs as above, and some updated---like
Visual Studio 2003, CorelDraw 11, Photoshop 7, Flash MX, and a bunch of
others.

No problems here, either.

And I'm not trying to "convince" anyone of anything. I don't work for
VIA, obviously, and I'm not really brand-loyal, although Asus usually gets
my first look.
Click to expand...

??? You're going on about how Via has no problems when thousands of people
have had unsolvable problems, mostly Via driver issues and claim you aren't
brand loyal?
That's my experience. I never seem to have trouble.
Click to expand...

But you fail to understand, you are one of the lucky people who didn't get a
"bad mix". It's all to easy with Via system to end up with flakey
hardware/driver conflicts. Sometimes all it takes is a video card update
and the system becomes flakey when these same video drivers work great with
other makers chipsets. So then you end up with a system that locks up in a
certain game because of a video driver issue but then locks up constantly
if you try to update the driver. I don't need those types of headaches.
If yours is different, as much as I hate to sound like I'm starting a
flame war, you're probably doing something wrong somewhere.
Click to expand...

Like not picking the hardware mix you stumbled into? I'm glad you never have
had these problems but do a google search on Via's problems and explain how
all these issues IT engineers have found are all people who are doing
something wrong. Everything from issues with memory controllers, PCI buss
latency and USB, they have screwed up.
 
??? You're going on about how Via has no problems when thousands of people
have had unsolvable problems, mostly Via driver issues and claim you aren't
brand loyal?
Click to expand...

You *really* don't take the time to read very well, do you? Maybe that's
why you think that "thousands" of people have "driver problems".

So, *slowly*, let's recap. I said I'm "not brand-loyal, although Asus
usually gets my first look". Asus makes MOTHERBOARDS, not drivers or
chipsets. Strike 1.

And, even if you *were* thinking that I was talking about chipsets, you
obviously also overlooked my mention of my *current* board, which is
*nVidia*-based. The last time I looked, nVidia was not related to VIA, or
vice-versa. I'm surprised that 1) you didn't notice my current board, and
2) if you had, you would have pointed me to some nVidia forum, where
everyone was "complaining" about all of the "problems" with nForce chipsets.
[sigh] Strike 2.

Finally, even if a thousand people complain, there are HUNDREDS of
thousands, or even a MILLION people NOT complaining. A few posts in some
forum does not mean EVERYONE is having the same problem. I, for some odd
reason, happened to be one of those happy, normal, and well-adjusted people
NOT HAVING ANY PROBLEMS. I'm really sorry. I wrecked the forum bell-curve.
Strike 3.

Next?
But you fail to understand, you are one of the lucky people who didn't get a
"bad mix". It's all to easy with Via system to end up with flakey
hardware/driver conflicts. Sometimes all it takes is a video card update
and the system becomes flakey when these same video drivers work great with
other makers chipsets. So then you end up with a system that locks up in a
certain game because of a video driver issue but then locks up constantly
if you try to update the driver. I don't need those types of headaches.
Click to expand...

I never *had* those types of "headaches". My A7V333 had an ATI Rage Fury
Pro ViVo, and, while not the most advanced video card on the planet, I did
have Windows 2000 SP1, then SP2, then SP3, DirectX 8, then 8a, then 8b, then
three different versions of ATI's drivers and two versions of its Multimedia
Center. Add service packs for Sound Forge, Office, CorelDraw, Nero, ... I
swear, I must have been doing something wrong for everything to work right.

Next?
Like not picking the hardware mix you stumbled into?
Click to expand...

"Stumbled into"? On which planet is the Pioneer DVR-104 an uncommon DVD
burner? On which planet is Plextor's 48/24/48 an off-the-wall CD burner?
Is Crucial or Corsair memory so uncommon that you've never heard of it? Is
an Athlon XP2600 a hard-to-find chip? Is Asus not the LARGEST MOTHERBOARD
MANUFACTURER ON THE PLANET? And I'm guessing that you also think ATI is
just beginning to "stumble" into the video card market with a sprinkling of
one or two hard-to-find cards.

Are you for *real*?

Wait---I know---it was my Teac floppy drive that made everything just right.
I'm really sorry. I'll replace it with a Sony or Mitsumi drive.

I'm glad you never have
had these problems but do a google search on Via's problems and explain how
all these issues IT engineers have found are all people who are doing
something wrong. Everything from issues with memory controllers, PCI buss
latency and USB, they have screwed up.
Click to expand...

<rolling eyes> (again, the ever-loving obsession with the forums)

So, you're saying that because of a few posts in some forum, I SHOULD have
had nothing but "problems", even though I didn't? OK, hang on a sec---I'll
wack the side of the PC with a ball-peen hammer for you.

<snicker>

If some bubble-headed bird-brain cut her finger on a can opener and then
posted it in some can-opener forum, you'd probably run around the world
screaming that all can openers are deadly and should be avoided. I READ IN
A FORUM THAT THOUSANDS OF PEOPLE ARE COMPLAINING ABOUT CUTS FROM THEIR
CAN-OPENER!!! AVOID THEM AT ALL COSTS!!!

Try a straight jacket, or maybe just some simple, slow, meticulous assembly
quality and installation. And you should stop reading National Enquirer,
the Tattler, the New York Post, and anything else that claims that aliens
ate the local sheriff's dog and then painted the fire station green.

Stacey
Click to expand...

No need to clear that up. <snicker> Now take a nice sedative, close the
all of these forums, and walk away before they convince you that clear soft
drinks are causing diarrhea in mountain goats.

LOL
 
JonnyCab® said:
??? You're going on about how Via has no problems when thousands of people
have had unsolvable problems, mostly Via driver issues and claim you aren't
brand loyal?
Click to expand...

You *really* don't take the time to read very well, do you? Maybe that's
why you think that "thousands" of people have "driver problems".

So, *slowly*, let's recap. I said I'm "not brand-loyal, although Asus
usually gets my first look". Asus makes MOTHERBOARDS, not drivers or
chipsets. Strike 1.

And, even if you *were* thinking that I was talking about chipsets, you
obviously also overlooked my mention of my *current* board, which is
*nVidia*-based. The last time I looked, nVidia was not related to VIA, or
vice-versa. I'm surprised that 1) you didn't notice my current board, and
2) if you had, you would have pointed me to some nVidia forum, where
everyone was "complaining" about all of the "problems" with nForce chipsets.
[sigh] Strike 2.

Finally, even if a thousand people complain, there are HUNDREDS of
thousands, or even a MILLION people NOT complaining. A few posts in some
forum does not mean EVERYONE is having the same problem. I, for some odd
reason, happened to be one of those happy, normal, and well-adjusted people
NOT HAVING ANY PROBLEMS. I'm really sorry. I wrecked the forum bell-curve.
Strike 3.

Next?
But you fail to understand, you are one of the lucky people who didn't get a
"bad mix". It's all to easy with Via system to end up with flakey
hardware/driver conflicts. Sometimes all it takes is a video card update
and the system becomes flakey when these same video drivers work great with
other makers chipsets. So then you end up with a system that locks up in a
certain game because of a video driver issue but then locks up constantly
if you try to update the driver. I don't need those types of headaches.
Click to expand...

I never *had* those types of "headaches". My A7V333 had an ATI Rage Fury
Pro ViVo, and, while not the most advanced video card on the planet, I did
have Windows 2000 SP1, then SP2, then SP3, DirectX 8, then 8a, then 8b, then
three different versions of ATI's drivers and two versions of its Multimedia
Center. Add service packs for Sound Forge, Office, CorelDraw, Nero, ... I
swear, I must have been doing something wrong for everything to work right.

Next?
Like not picking the hardware mix you stumbled into?
Click to expand...

"Stumbled into"? On which planet is the Pioneer DVR-104 an uncommon DVD
burner? On which planet is Plextor's 48/24/48 an off-the-wall CD burner?
Is Crucial or Corsair memory so uncommon that you've never heard of it? Is
an Athlon XP2600 a hard-to-find chip? Is Asus not the LARGEST MOTHERBOARD
MANUFACTURER ON THE PLANET? And I'm guessing that you also think ATI is
just beginning to "stumble" into the video card market with a sprinkling of
one or two hard-to-find cards.

Are you for *real*?

Wait---I know---it was my Teac floppy drive that made everything just right.
I'm really sorry. I'll replace it with a Sony or Mitsumi drive.

I'm glad you never have
had these problems but do a google search on Via's problems and explain how
all these issues IT engineers have found are all people who are doing
something wrong. Everything from issues with memory controllers, PCI buss
latency and USB, they have screwed up.
Click to expand...

<rolling eyes> (again, the ever-loving obsession with the forums)

So, you're saying that because of a few posts in some forum, I SHOULD have
had nothing but "problems", even though I didn't? OK, hang on a sec---I'll
wack the side of the PC with a ball-peen hammer for you.

<snicker>

If some bubble-headed bird-brain cut her finger on a can opener and then
posted it in some can-opener forum, you'd probably run around the world
screaming that all can openers are deadly and should be avoided. I READ IN
A FORUM THAT THOUSANDS OF PEOPLE ARE COMPLAINING ABOUT CUTS FROM THEIR
CAN-OPENER!!! AVOID THEM AT ALL COSTS!!!

Try a straight jacket, or maybe just some simple, slow, meticulous assembly
quality and installation. And you should stop reading National Enquirer,
the Tattler, the New York Post, and anything else that claims that aliens
ate the local sheriff's dog and then painted the fire station green.

Stacey
Click to expand...

No need to clear that up. <snicker> Now take a nice sedative, close the
all of these forums, and walk away before they convince you that clear soft
drinks are causing diarrhea in mountain goats.

LOL
Click to expand...

Some of us appreciate your efforts, but alas they are in vain.
The guy is anti-via, anti-amd, anti-MS, anti-SB, and anti-ati. If you
aren't running an intel with linux, an nvidia card and anything but a
soundblaster there's no way possible way your PC can work right.

My Epox 266A mobo, AMD CPU, Win XP, Audigy and ATI kit never even
booted up for 2 years. Oh wait, it all worked just fine. I'm such an
idiot...
 
But if I am not mistaken the original poster said that it was *not*
DOA. It was a matter of a feature not working as advertised and the
lousy lite-on customer service simply ignored his inquiries (after
misleading him to ship the item for a "repair").

Perhaps he should have returned it to the retailer anyway? But then
what reason could he use? "Not as advertised"? "Not happy with item"?
"Not happy with customer service"? Newegg, excellent as it may be,
charges 15% restocking fee for those types of reasons-for-return.

I think the guy simply made a mistake by blindly assuming that if
lite-on made good CDRW drives, then it makes (and supports) good
"consumer electronics". Not every good OEM maker is a good consumer
electronics company...

Sam
 
Some of us appreciate your efforts, but alas they are in vain.


[sigh] I know.
The guy is anti-via, anti-amd, anti-MS, anti-SB, and anti-ati. If you
aren't running an intel with linux, an nvidia card and anything but a
soundblaster there's no way possible way your PC can work right.
Click to expand...

You know, you're right. Intel boxes NEVER have trouble (F00F bug, 845
memory controllers, etc.).
My Epox 266A mobo, AMD CPU, Win XP, Audigy and ATI kit never even
booted up for 2 years. Oh wait, it all worked just fine. I'm such an
idiot...
Click to expand...

Then you must *immediately* start reading Stacey's forums so that you can
convince yourself that there's still something wrong with your machine.
<snicker>

I just gave my 2-machines-ago machine to my dad. It's an Epox 8KHA+ with an
Athlon 1900, 512MB of Crucial PC2700, an 80GB Maxtor, Plextor 48/24/48,
Pioneer DVR-104, Turtle Beach Santa Cruz sound card, and an ATI Rage Fury
Pro ViVo. For some strange reason, it works fine, too, after over two
years. I must have "stumbled" onto yet another combination of parts that
works right. <snicker>
 
But if I am not mistaken the original poster said that it was *not*
DOA. It was a matter of a feature not working as advertised and the
lousy lite-on customer service simply ignored his inquiries (after
misleading him to ship the item for a "repair").
Click to expand...

A feature not working as advertised or sold as working and never implemented
is reason to return. Most states has laws about advertising for sale a device
or product that cannot or does not deliver what it advertises.Example, If a
car advertised it has full time 4WD and didnt, you could sue.
 
And she tells me that "I fail to understand" that "most" other people are
having problems.

If you counted all of the posts in those "forums", that count would be about
1/100000 of the total number of boards sold. She just doesn't get the math
thing, so she assumes that 15 people complaining about "problems" means that
all 450,000 of those boards are having "problems".

Overheated Northbridge chips, scratched motherboard traces, incorrect
voltages, multipliers, or BIOS settings, and bad memory probably contribute
to almost every "problem" that people have, but this dizzy ditz assumes that
one post means THEY'RE ALL BAD!!! IT'S NOT THE USER'S IGNORANCE!!! IT'S A
BAD BOARD!!!

And nevermind that at least a few of these "problems" are contributed by
Intel evangelists or other people with agendas.

<shaking head> You gotta love the gullible.
 
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