Hi Mease,
No Kodak employees get anything for free. Used to get some film in the past, but that has long gone. Kodak people share in their efforts and we all pay. We are a very cohesive group, and are dedictated to success. The people here are extremely hard working and do what is necessary. You have a misconception of our company. As I noted in another post, expect great things.
Ron Baird
Eastman Kodak Company
Ron Baird wrote:
Hi Greg,
I believe that the ink goes into a holding area and likely dries or is
simply collected there. Leaving your printer off and the heads parked is a
good idea and will preserve the ink as best you can over time. Infrequent
use, however, can require cleaning the head etc. and so will take some ink
for that function. Personally, I leave the Epson and a Kodak when I have it
with me, on all the time.
The truth will set you free.
I always the what I know and Kodak did not
offer a printer for some time. So, I bought an Epson which I like. Does a
great job on Kodak paper as well. But, when I save my pennies, I will likely
buy a Kodak as it will save me money in the long run.
Now ask yourself how this Kodak guy will buy an Epson printer and do public relations for Kodak. Besides he probably either gets a discount or the ink for free.
Glad that the issue cleared itself up. Let me know if you have any issues or
if you think I can help.
Ron Baird
Eastman Kodak Company
Ron,
Thanks much for the reply. I keep the printer off when I do not
use it. That way I figured the print heads would be "parked" (and
therefore sealed) and would not dry out. So I figured it should
not matter how long it is unused. Deep cleaning did eventually
fix everything, but it sucked up on black and one color cartridge.
Where did the ink go?it has to go somewhere. Deep cleaning does
not involve printing, yet it is using some ink . The ink has to go
somewhere.
BTW, very brave of you to mention you do not have a Kodak
printer at home
--
(e-mail address removed)
Greetings Greg,
I can appreciate your frustration. I am taking your experience back to
the engineers I know so they are aware of your situation. They appreciate
feedback like this.
Actually, this condition might arise you may do not use your printer on a
regular basis. Personally, it has been my experience that if you do not
print often but leave the printer on when not in use, it will go through
a general startup process when you boot up your computer. Generally, when
you do, many do this every day, the printer will prepare itself for
printing in case you want to use it. If you do not print anything,
however, or let it sit idle without power, you have a greater chance of
needing to clean the head. I suspect this is something that might happen
to other printers as well. I know that with a couple of previous printers
that I have had, i.e. an Epson R200, and other Epsons, in the past that
this happened to me from time to time. The heads cleared but it cost me
the expense of doing the cleaning. I know it can get expensive.
Anyway, what I did was create a brief document that had all the colors
and black text then saved it as a file that I keep handy. The amount of
ink used is small. I make a print of it each week if I do not print some
other document. If I do make this print, I then flip over the paper and
print the same document on the other side to save paper. Doing this keeps
my printer ready for action. If you supply power to the printer, this may
not happen as often. I do not have a Kodak printer at home but I am sure
this process would work as well.
Talk to you soon, Greg,
Ron Baird
Eastman Kodak Company
I love this printer when it works. But I do not print constantly. The
printer can be turned off for maybe a month or more. But when I need
it I need it. I had no problems over the years with my old Canon
Bubblejet 4300. But they do not make ink anymore so I got rid of it
and got the Kodak 5300. After a month off I tried printing and it was
very poor text. After calling their tech support, they sent a new
print head and ink. Printer was working flawlessly once again! Now
after an extended time turned off it is acting like a clogged print
head again. I called tech support again. They told me to keep deep
cleaning until the quality was good. They did not know how many that
would be. But that was the best they can do.
Is this normal for this printer? I am thinking it is.
Thanks in advance.