Just upgraded to XP

  • Thread starter Thread starter David Lawson
  • Start date Start date
Greetings --

Why? Are you having problems?

Bruce Chambers

--
Help us help you:




You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 
David Lawson said in news:dPbsc.8377$Sx2.5780@okepread01:
I finally took the plunge from ME to XP. Any suggestions?

David
Click to expand...

Get some dummy books to start with to familiarize yourself with the new
operating system. Then buy more advanced books. Learn to use Google
and http://support.microsoft.com/ to answer your questions before
posting in newsgroups (and search the newsgroups, like using Google
Groups, before posting). Learn to use the help already included with
the OS and your applications. Drinks lots of coffee.
 
It isn't a plunge, rather a step up.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


| I finally took the plunge from ME to XP. Any suggestions?
|
| David
|
|
 
*Vanguard* said:
David Lawson said in news:dPbsc.8377$Sx2.5780@okepread01:

Get some dummy books to start with to familiarize yourself with the new
operating system. Then buy more advanced books. Learn to use Google
and http://support.microsoft.com/ to answer your questions before
posting in newsgroups (and search the newsgroups, like using Google
Groups, before posting). Learn to use the help already included with
the OS and your applications. Drinks lots of coffee.
Click to expand...
I've always wondered why people are advised to search for answers before
posting to technical support newsgroups like this one. I thought the purpose
of these groups was to answer questions. Isn't a person, posting a question
here, doing a search for answers to their questions.
 
Harry Ohrn said:
I've always wondered why people are advised to search for answers before
posting to technical support newsgroups like this one. I thought the
purpose of these groups was to answer questions. Isn't a person, posting a
question here, doing a search for answers to their questions.
Click to expand...

No. A significant number of questions are asked and answered over and over
again.
Posters should be encouraged to use all self help techniques prior to
posting a question.
This includes the simple task of searching the relevant newsgroup prior to
posting a question to which the answer has already been given.
This would ideally help cut down on the number of duplicate posts and thus
allow those with a unique problem that has not be answered elsewhere getting
more help from more people.

In the vast majority of cases the answers to questions asked can be found in
the build in Help and Support, failing that then at support.microsoft.com or
on TechNet (www.microsoft.com/technet) or in these groups or the FAQs often
pointed to.

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups
 
Mike Brannigan said:
No. A significant number of questions are asked and answered over and over
again.
Posters should be encouraged to use all self help techniques prior to
posting a question.
This includes the simple task of searching the relevant newsgroup prior to
posting a question to which the answer has already been given.
This would ideally help cut down on the number of duplicate posts and thus
allow those with a unique problem that has not be answered elsewhere getting
more help from more people.
Click to expand...

I disagree to your logic of answers being given over and over again. If
things were that simple, these groups would have no use, but many people do
not know about these venues, nor do they always use their environments for
looking up self help. they typically use their PCs, etals, for things that
even most that have some PC savvy don't, so they look for help, that they
have had no experience seeking. They learn they have issues by doing and
using, then learn the anything after that, so these groups are here to
answer those questions over and over again. Now, for some who keep on asking
after being advised of seeking after wards, then that is cumbersome.
In the vast majority of cases the answers to questions asked can be found in
the build in Help and Support, failing that then at support.microsoft.com or
on TechNet (www.microsoft.com/technet) or in these groups or the FAQs often
pointed to.
Click to expand...

Well since your are obviously an employee of MS, I would think your logic
here would take hold, but again I disagree. Most people here primarily used
the 9X types of MS OSes before going to any version of XP, and the help and
support in any of those previous versions was nothing to be desired, and
again, most don't use their PC to be tech savvy, but do their everyday thing
for them. To tell one who would obvious exhibit little knowledge about
working on their PC issues to look at "TechNet" or in Help and Support"
(though H&S has a improved greatly in XP) would be awful since searching,
especially at "TechNet" can be gruesome and time consuming for the novice.

H&S only got marginally better in ME, and a bit more than that in 2000, so
their experiences from those versions may tend to sway them from that in XP.
If even 50% of the people could do, just after the first time that to your
wishes, you'd see the necessity for these groups disappear in a short period
of time.
 
| | >
| > I've always wondered why people are advised to search for answers before
| > posting to technical support newsgroups like this one. I thought the
| > purpose of these groups was to answer questions. Isn't a person, posting
a
| > question here, doing a search for answers to their questions.
| >
|
| No. A significant number of questions are asked and answered over and
over
| again.
| Posters should be encouraged to use all self help techniques prior to
| posting a question.
| This includes the simple task of searching the relevant newsgroup prior to
| posting a question to which the answer has already been given.
| This would ideally help cut down on the number of duplicate posts and thus
| allow those with a unique problem that has not be answered elsewhere
getting
| more help from more people.
|
| In the vast majority of cases the answers to questions asked can be found
in
| the build in Help and Support, failing that then at support.microsoft.com
or
| on TechNet (www.microsoft.com/technet) or in these groups or the FAQs
often
| pointed to.
|
| --
| Regards,
|
| Mike
| --
| Mike Brannigan [Microsoft]

Hi Mike

It may not be a 'simple task' of searching the NGs, where the 1st option via
Help & Support is to access the CDO interface. Searching there for replies
to answers is not too easy - to say the least.

--

Will Denny
MS-MVP Windows - Shell/User

| This posting is provided "AS IS" with no warranties, and confers no
| rights
|
| Please note I cannot respond to e-mailed questions, please use these
| newsgroups
|
| | >
| > | >> David Lawson said in | >>> I finally took the plunge from ME to XP. Any suggestions?
| >>>
| >>> David
| >>
| >> Get some dummy books to start with to familiarize yourself with the new
| >> operating system. Then buy more advanced books. Learn to use Google
| >> and http://support.microsoft.com/ to answer your questions before
| >> posting in newsgroups (and search the newsgroups, like using Google
| >> Groups, before posting). Learn to use the help already included with
| >> the OS and your applications. Drinks lots of coffee.
| >>
| > I've always wondered why people are advised to search for answers before
| > posting to technical support newsgroups like this one. I thought the
| > purpose of these groups was to answer questions. Isn't a person, posting
a
| > question here, doing a search for answers to their questions.
| >
| > --
| >
| > Harry Ohrn MS-MVP [Shell/User]
| > www.webtree.ca/windowsxp
| >
| >
|
|
 
Vanguard's answer was spot-on!

The O/P didn't ask any REAL question. NO ONE here knows what he wants.
Sounds like he is looking for simple training and hand holding. For that he
should get a book and read!

--
Regards:

Richard Urban

aka Crusty (-: Old B@stard :-)
 
Maybe I started off on the wrong foot. I was just trying in my own stupid
way to introduce myself. I have used most other operating systems and
upgraded mostly in hopes of finding a more stable system that ME. I
suscribed to the ME newsgroup and very seldom asked a question. I learned a
lot by reading. I had no specific question, so Ill just start reading now.

David
 
Thank you for getting back to us before this thread got out of hand!

When you have any questions, feel free to visit the news groups again.

It's too late to tell you this, but it must be said anyway. Don't use your
real e-mail address on this, or any other, news/support group. There are
automatic bot programs that scan these groups for valid addresses. You will
then be inundated with spam.

Munge your address. Ex. (e-mail address removed)

Anyone who wants to, or needs to, e-mail you will be able to figure it out.
The automatic programs will stumble and fall over the address.

--
Regards:

Richard Urban

aka Crusty (-: Old B@stard :-)
 
Crusty (-: Old B@stard :-) said:
Vanguard's answer was spot-on!

The O/P didn't ask any REAL question. NO ONE here knows what he wants.
Sounds like he is looking for simple training and hand holding. For that he
should get a book and read!
Click to expand...

Yea? And fùcktards like you that cannot be arsed to answer help requests,
are not happy unless you can complain about other seeking help!
 
OK a**hole. What help was he seeking - be specific here? What a ****in
looser you are.

--
Regards:

Richard Urban

aka Crusty (-: Old B@stard :-)
 
In
Mike Brannigan said:
No. A significant number of questions are asked and answered over
and over again.
Posters should be encouraged to use all self help techniques prior to
posting a question.
This includes the simple task of searching the relevant newsgroup
prior to posting a question to which the answer has already been
given.
This would ideally help cut down on the number of duplicate posts and
thus allow those with a unique problem that has not be answered
elsewhere getting more help from more people.
Click to expand...


I don't agree at all. If everyone would do as you suggest, there
would be no need for a newsgroup such as this one. None of us
here knows anything that can't be found elsewhere.

You could say the same thing about schools. Why go to college and
have a Professor teach you something? Just do the research
yourself; the same information is all available in books, on the
internet, etc.

I think Harry is exactly right.
 
In
Vanguard's answer was spot-on!

The O/P didn't ask any REAL question. NO ONE here knows what he wants.
Sounds like he is looking for simple training and hand holding. For
that he should get a book and read!
Click to expand...


In *this* case, the OP asked "any suggestions?" which is so
general as to be meaningless. But I assume that Harry's comment
was meant to apply in general, rather than just in this
particular case.
 
Mike Brannigan said:
No. A significant number of questions are asked and answered over and
over again.
Posters should be encouraged to use all self help techniques prior to
posting a question.
This includes the simple task of searching the relevant newsgroup prior to
posting a question to which the answer has already been given.
This would ideally help cut down on the number of duplicate posts and thus
allow those with a unique problem that has not be answered elsewhere
getting more help from more people.

In the vast majority of cases the answers to questions asked can be found
in the build in Help and Support, failing that then at
support.microsoft.com or on TechNet (www.microsoft.com/technet) or in
these groups or the FAQs often pointed to.
Click to expand...

Why should posters be encouraged to use "all self help prior to posting"?
That requirement is not suggested in the Rules of Conduct
http://www.microsoft.com/communities/conduct/default.mspx If such a position
is written someplace please point to it. I thought the Microsoft position
has always been to help new users.

BTW for those looking for answers to questions and aren't interested in
being chastised for doing so you can simply go to www.google.com then search
for this string : How to find help for Windows XP
 
Ken Blake said:
I don't agree at all. If everyone would do as you suggest, there
would be no need for a newsgroup such as this one. None of us
here knows anything that can't be found elsewhere.

You could say the same thing about schools. Why go to college and
have a Professor teach you something? Just do the research
yourself; the same information is all available in books, on the
internet, etc.
Click to expand...

Ken,

If all the answers to all the questions were available then yes we would
not need newsgroups like this.
This would be the ideal situation if all persons answered all the questions
they had from existing information sources.
However this is not the case. What is true is that the majority of
questions you find in these groups could have been answered if the original
poster had looked in one of the common sources of help. Such as Help and
Support etc.
If these persons helped themselves to the answers to simple questions it
would leave more bandwidth for those with more complex less obvious
questions.

The real issue here is that people just will not do anything in many cases
to help themselves and would rather post a question and wait for an answer.

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups
 
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