I happen to like Directron. The main reason is I know some of the
people there. I did business with them back when they were starting
out as Houston Computer Center. They have always treated me right,
even though I am certainly not a large customer. The company is run by
computer enthusiasts, not minimum wage morons. You can immediately see
that when you visit their new facilities.
I have talked to newegg and their people are arrogant. The reason is
because they really don't know what they are doing nor do they care.
I have quite the opposite impression, that Directron,
including Michael Chang, have arrogant tendencies. This is
from direct correspondence with him. I overlook it now, but
the main point may be that everyone has bad days, any
company may have grunt CSRs that aren't the most courteous.
Even so, in general Newegg has done far better in the
customer relations department than Directron, _IMO_.
Never heard of them.
From what I read here and the other forums, Sony is not alone. People
are bitching about NEC and some of the other brand names.
Sony is among the worst, which is somewhat inexcusible as
it's not even remotely a Sony drive, rather they slapped a
different bezel on the drive (or sometimes not even that
much, just the name on the bezel). Regardless, Sony chose
to modify the firmware to (do nothing useful) only prevent
easy firmware upgrades that liteon DOES provide to their
customers, so certainly to Sony as well... even if Sony had
to download them from Liteon's website just like everybody
else. Anyway the point was, there's really no good reason
to get the Sony version.
The specs do not match the Sony my son has very well. Maybe you are
thinking about a different Lite-On unit.
His unit is Sony DW-D26A 16X DVD+/-RW DVD Burners, Double Layer 4X
DVD+R, OEM.
http://www.directron.com/dwd26a.html
Yes you're right- the Liteon at the same price point is a
newer/faster drive, has DVD+R 8X instead of 4X. I guess
that's where Sony takes their markup profits.
http://www.newegg.com/Product/Product.asp?Item=N82E16827131250
http://www.newegg.com/Product/Product.asp?Item=N82E16827106967
http://www.directron.com/nd3520bg.html
Yet it is one of the most bitched about drives.
I disagree, I keep hearing that it burns better on far more
media.
If you could get NEC to provide firmware revisions...
Right out of the box, it's reported to work better. That
seems pretty straightforward a benefit.
However, you don't seem to have bothered to look for any
firmware. A simple Google search for "NEC firmware" brings
up several viable links, including this:
http://www.de.nec.de/softwareoverview2.php/id/215
However, if one were to do the "normal" thing one would do
when looking for drivers, ie:
- Go to manufacturers website,
http://www.nec.com/
- Click on "service and support",
- Click "download drivers",
http://www.nec.com/cgi-bin/support/support.cgi?cat=download
- Click "removable storage", "firmware"
That someone might, with a bit of luck (no, not really luck,
that's the same method to navigate any website), they'd end
up at the NEC firmware downloads page,
http://support.necsam.com/oem/downloads/flashfirmware/
From past experiences with Sony/Liteon drives, I can recall
that I ended up modifying the Liteon firmware to get the
Sony drive to accept it, because Sony couldn't be bothered
to update the firemware in a timely fashion. At least they
rebadged Lite-On drives instead of something bad like BTC.