For you, it is simple. If selling equipment and one need
know what ISA is, then customer must buy new everything. The
differences between PCI and ISA are so major that you could be
reading for most of the next hour.
If a customer cannot tell difference between ISA and PCI,
then customer has woefully too little knowledge to install the
NIC. Sell him the PCI and don't look back. If it does not
work for him, then he probably needs a whole new computer
system.
Fortunately (or unfortunately, depending on how you look at it), even a
relatively cluess user, given a PCI or ISA NIC, could be instructed to
unplug the PC and figure out how to install the card... after installing
it windows will detect it and they shove a floppy disk into the drive,
and given that windows defaults to TCP/IP installation it'd work more
often than not. Biggest issue might be that upon every boot it may be
waiting for a DHCP server where there is none.
It's not really necessary to buy newer equipment though, an ISA NIC is
quite adequate for broadband internet service, even higher-compression
multimedia over LAN.
These days it could even be cost-effective to simply send BOTH versions of
the NIC, ISA and PCI, if there is any doubt... NICs are a dime a dozen
now, practically about $1 in volume, and any time spent troubleshooting
one or returning it due to incompatibility of the ISA/PCI slot would
likely be more expensive than the 2nd NIC.