I
Ian D
If the scratches are on the bottom of the disk you may be ableFishy said:I'm getting more and more confused.
I cannot use the disk anymore because it is so badly scratched. I cannot
install or
uninstall any additional components. Whenever Windows wants me to insert
the original
disk, it fails.
I didn't make copies of the disk when I first got it because it said right
on it: "Do not
make illegal copies of this disk." I thought copying was prohibited. I
now realize that I
could have made a copy and put the original in a safe place, and used the
copy until it
got all scratched up, then make another copy.
The disk came in a sleeve. Not in a box. The shop that built the
computer installed it
and gave me the CD. I told him I wanted RETAIL XP, and he told me it was
Retail--Same as
Retail. Whatever the hell that means. And yes, it's got OEM in the
registration number,
which I now know means OEM.
The computer is not a Dell.
Not a Gateway.
Not HP.
Not Compaq.
Not anything else.
It has an ASUS motherboard and this XP Disk. And now the disk won't work.
So what am I
to do?
to recover it. The data layer is at the top of the disk, and if it's not
damaged, you can get one of those CD polishing kits. It polishes
the bottom surface to below the depth of the scratches. After
polishing, the first thing to do is copy the disk. Even if there are
a few remaining scratches, a disk copy could be successful even
if the disk couldn't be used for installation. Copying uses a more
aggressive error recovery algorithm than normal reading. If the
copy is successful, I would immediately make a second copy.