They have every opportunity to read
through the specs before they whip out the credit card. They fail to
do due diligence? Too bad.
Well, not exactly in my view.
For example I needed a new cellphone, now I am in a low signal area
(far away from the nearest cellphone tower), and I have several of these,
only one of these worked indoors however (Siemens).
So models have changed, and I _tried_ a search for _sensitivity_ online,
now that is normally measured in micro volts, or maybe dB or whatever,
but you will only find features (like camera etc), not any meaningful
technical data
.
Anyways I bought a Nokia now that does work (better), shop was helpful
to let me try it out.
With TV the same thing, there exists (in Europe) such a thing as 'HD ready'
and while the true HD format is DVB-S2 at 1920x1080 a HD ready set may be
1200xsomething, perhaps supports no DVB-S2, only DVB-S.
Then there is the issue of HDMI, DVI inputs / outputs, for a non-technical
person no way to understand it all! And what cards or crypto systems it will
accept.. and even those things are in motion.
The salesperson will want to get rid of any 'HD ready' stuff, so if
you have some trust in them, then you will have to upgrade in a year.
You cannot blame that on the consumer, it is _industry_ who has lost
_all_ respect for the consumer, standards last only a few years....
You _have_ to upgrade every 4 years....
At a 2 digit growth rate required by the shareholders, tricks must be
invented to have you buy new stuff, no matter what, kill all analog,,
digital radio too..... Consumer has no choice, do not blame them.