L
LuckyStrike
Hi Gwen / Di -
Just a quickie; I checked the:
Error Message: Internet Explorer Has Encountered a Problem and Needs to
Close (Mshtml.dll)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;810887
and it says at the bottom:
The information in this article applies to:
Microsoft Internet Explorer version 6 for Windows 98 Second Edition
Last Reviewed: 12/5/2003 (3.0)
It does go a bit further to read as follows: "The second Public Preview
release of Internet Explorer 6 (version 6.00.2479.0006) and some Beta
releases of Windows XP included Smart tags. Smart tags were removed from the
final released versions of Internet Explorer 6 and Windows XP based on
customer feedback."
However, it is obvious that if you don't have "Smart Tags", then it will not
apply to your particular instance, and would therefore be of no use.
HTH - (I'll return...
--
LuckyStrike
(e-mail address removed)
The best Tweak and your ally for IE = **Disable Active Scripting**
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
------------------------------------------------------------
Just a quickie; I checked the:
Error Message: Internet Explorer Has Encountered a Problem and Needs to
Close (Mshtml.dll)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;810887
and it says at the bottom:
The information in this article applies to:
Microsoft Internet Explorer version 6 for Windows 98 Second Edition
Last Reviewed: 12/5/2003 (3.0)
It does go a bit further to read as follows: "The second Public Preview
release of Internet Explorer 6 (version 6.00.2479.0006) and some Beta
releases of Windows XP included Smart tags. Smart tags were removed from the
final released versions of Internet Explorer 6 and Windows XP based on
customer feedback."
However, it is obvious that if you don't have "Smart Tags", then it will not
apply to your particular instance, and would therefore be of no use.
HTH - (I'll return...
--
LuckyStrike
(e-mail address removed)
The best Tweak and your ally for IE = **Disable Active Scripting**
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
------------------------------------------------------------
Gwen-Di :) said:Hello, Jan,
Thank you for taking the time to respond to my problem.
I had actually already gone in and unchecked the 'enable
third party ......' box under Tools --> Internet Options,
after reading that suggestion in another thread to another
poster.
As for
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;810887,
I find that it doesn't seem to apply to me since I am
running Win98 SE.
I had also disabled script debugging for the same reason -
I'd found it in another post.
When I receive the wretched erro message and click
the 'details' button, I find the following information:
Error Signature
iexplore.exe
App Ver: 6.0.2800.1106
Mod Name: msvcrt.dll
Mod Ver: 6.1.8293.0
Offset: 00015ca2
Furthermore (in case you haven't read this entire,
convuluted thread), I have also done the following:
updated and ran Adaware. Several 'negligible' items were
found and deleted. I don't recall the exact number; it
was under 100.
installed and ran CWShredder, with 'not present' and 'none
infected' being the result
downloaded LSP-Fix
went to www.windowsecurity.com and did the trojan scan -
there were no infected files.
went to www.mvps.org/winhelp2002/delcachec:htm
and followed the directions for clearing my cache
went to http://inetexplorer.mvps.org/darnit.htm
and clicked the link to check - the check showed nothing
Finally, the error message that I receive when I boot up
the machine is:
Error Starting Program
The REMINDER.EXE file is linked to missing export
MNYUTIL.DLL:?chDecNum@@3DA
I did add several programs onto my machine last week. I
recently lost my hard drive and had not completely
reinstalled all of the OES programs that had come with my
machine. I just used the Windows CDs that I received from
Gateway.
I can't think of any other information to provide - but,
please, if there is something further that you need, do
not hesitate to ask.
Thank you,
Gwen (Di)
-----Original Message-----
Hi Gwen Di - like Wendi
You might also try the following and see if it helps:
Error Message: Internet Explorer Has Encountered a Problem and Needs to
Close (Mshtml.dll)
http://support.microsoft.com/default.aspx?scid=kb;EN- US;810887
Error Message: Microsoft Internet Explorer Has Encountered a Problem and
Needs to Close (Pdm.dll)
http://support.microsoft.com/?kbid=293623
or........
Tools>Internet Options>Advanced Tab ---> Scroll down to "Enable third -
party browser extensions (requires restart)" and uncheck the box. --> Left
Click on APPLY.
If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.
Hope this helps
Jan
Smiles are meant to be shared,
that's why they're so contagious.
Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
Hi Gwen-Di (like Wendi. hehe)
OK, I will (read your post, that is) and yes, I guess you are
"busted" <vbg>
And just for safety's sake I will (once again) repost my reply in
it's entirety without the errors of spell-checker *messing it up*,
so you will have a complete and unmussed version. Here goes:
No problem with doing that Di / Gwen (using the start>run>register
the entries thing). It doesn't have anything to do with the Registry
in the common sense that the term is (mis) understood. You don't
need to run or use Regedit to do this.
It isn't unusual to click a new link and have the "IE has
encountered a problem, and must close... sorry for the
inconvenience..... you may lose work in unfinished programs... etc"
message box appear. In fact, it is much more common for that error
message to arise when having IE open and clicking through various
pages, links, etc, than it is to simply open IE and get that message
box from the get-go.
Remember that my reply was addressing this problem as reported by
the OP: <paste - quote>
"Every time I have IE open and go to click on a link that opens a
new IE window, I get this error: "Internet
Explorer has experienced a problem and needs to close." Then ALL
instances of IE are closed, wiping out all my stuff I'm doing in the
IE windows." </paste - quote>
Here you will find the reference:
You cannot open a new Internet Explorer window or nothing occurs
after you click a link
http://support.microsoft.com/default.aspx?scid=kb;en-
us;Q281679&sd=tech
http://www.anetforums.com/posts.aspx?ThreadIndex=3330
To resolve this problem in Internet Explorer, follow these steps:
Quit all programs that are running.
Click Start, and then click Run.
Type regsvr32 urlmon.dll, and then click OK.
When you receive the "DllRegisterServer in urlmon.dll succeeded"
message, click OK.
If this does not resolve the problem, repeat steps 2 through 4 for
each of the following files (in step 3, replace Urlmon.dll with each
of the file names below):
(you can copy and paste these into the Run box)
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Mshtml.dll
regsvr32 Browseui.dll
regsvr32 Shell32.dll (<---this command **only for Win2000 and XP**.
Do not use with W98se or other OS'es not mentioned)
They should already be registered, but they will either register or
they won't; it's as simple as that.
More stuff:
Description and availability of Internet Explorer Error Reporting
tool http://support.microsoft.com/default.aspx? scid=kb;EN- US;Q276550
Error Message: Microsoft Internet Explorer Has Encountered a Problem
and Needs to Close (Pdm.dll)
http://support.microsoft.com/?kbid=293623
Error Message: Internet Explorer Has Encountered a Problem and Needs
to Close (Mshtml.dll)
http://support.microsoft.com/?kbid=810887
Versions of Comet Cursor That Are Earlier Than Version 4.0 Cause an
Error Message
http://support.microsoft.com/?kbid=316085
An Error Occurs in Mshtml.dll in Internet Explorer 6 on Windows Me
http://support.microsoft.com/?kbid=318153
Wurld Media Version of the Bpboh.dll File Causes an Error Message in
Windows XP
http://support.microsoft.com/?kbid=321923
Access Violation Error in Urlmon
http://support.microsoft.com/?kbid=810948
Error Message in Mfc42.dll Appears When Starting, and then Internet
Explorer Quits
http://support.microsoft.com/?kbid=813181
Internet Explorer or Outlook Express Quits Unexpectedly with an
Error in Mshtml.dll
http://support.microsoft.com/?kbid=816506
"Iexplore.exe has encountered a problem and needs to close" error
message when you try to start Internet Explorer
http://support.microsoft.com/?kbid=831432
Iexplore.exe has encountered a problem and needs to close. We are
sorry for the inconvenience.
http://inetexplorer.mvps.org/answers_8.htm#ert
http://inetexplorer.mvps.org/answers_10.htm#close
I have re-read this post I've "written" (for the third or fourth
time.) <sigh> and I believe it is accurate and without error.
--
HTH -
LuckyStrike
(e-mail address removed)
The best Tweak and your ally for IE = **Disable Active Scripting**
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
------------------------------------------------------- ---
message
Is replying to yourself considered nuts?? If so, I guess
I'm busted.
Luckystrike - my message, yesterday, in which I put the
sender's name as 'Di' is truly me (first and middle
names). Anyway, I did just find both my message from
yesterday as well as your response. (wow!!) I will look
through some of those articles you gave me. Thank you.
I would like it, however, if you could peruse this email
because I did include more detail about what, exactly,
I've done, thusfar, in trying to remedy my problem.
Admittedly, I'm blonde and pretty confused right
now!!
-----Original Message-----
(My apologies if this is a duplicate - I tried to send a
note, yesterday, and got the message that it would appear
within a few minutes, but, now, I can't find it.)
I am running Win 98 SE and IE 6.0.
I am getting the error message that "Internet Explorer has
encountered an error and needs to close," as the OP
mentioned he is also receiving. Based on responses to the
same question on this board, I have done the following:
1) Went to http://forum.aumba.org/viewtopic.php? t=5877
to download AdAware. I ran AdAware and there were 90+
negligable (??) objects which I deleted.
2)went to www.snapfiles.com/get/coolwebshredder.html and
downloaded CW Shredder and ran the program. The results
showed 'not present' and 'none infected.'
3) went to www.cexx.org/lspfix.htm to d/l the LSP- Fix
program
4) went to www.windowsecurity.com/trojanscan and ran the
trojanscan.exe which found zero infected files.
5) went to www.mvps.org/winhelp2002/delcachec:htm and
followed the direction for deleting my cache
6) went to http://inetexplorer.mvps.org/darnit.htm and
clicked the link to check system for parasites. My system
was pronounced 'clean.'
BUT. I am still receiving the 'IE had encountered a
problem.........' error message. I should probably also
mention that the only other error message that I am
receiving on my machine at the moment has to do with MS
Money 2004; when I boot up my machine, a message appears
having to do with a missing .dll file in Money. I am able
to open Money, so, honestly, I had not given the message
much more thought than of it just being an inconvenience.
Granted, I was trying to combine hints from a couple of
different posts, so, I'm certain I've missed doing
SOMETHING - but, what is it?? Mind you - I do realize
that one of the suggestions is to enter some lines in your
registry, but, as a very NONcomputer-literate person, I'm
very, very leery of doing this.
Is it actually possible that I will never be able to run
IE in the future without this problem?
Any direction appreciated.
Thank you.
-----Original Message-----
Since you *specify* which troubleshooting method you *actually*
used, try this below. IF you've already done that, then skip to
the Malware/Spyware section and proceed from there.
Open an ms-dos prompt window (Start>Run>) and type the following
(one entry at a time), and press enter after each line. A message
will appear stating that these have been registered successfully.
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll (this command only for Win2000 and XP)
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll
http://support.microsoft.com/?kbid=306831
http://support.microsoft.com/default.aspx? scid=kb;EN- US;276550
Didn't help? Then, I'd check for Spyware/ Malware etc. Long post
follows:
Quick and basic scans from any of the following sites:
Doxdesk parasite scan
http://doxdesk.com/parasite/
Jim Eshelmans WSC on-line quick scan
http://www.aumha.org/a/noads.htm
Bugs Glitches and Stuff-ups
http://inetexplorer.mvps.org/Darnit.htm
More In-Depth on-line scanners for parasites and Trojans:
GFI free on-line Trojan scanner
http://www.windowsecurity.com/trojanscan/
Sygate Technologies Trojanscan
http://scan.sygatetech.com/pretrojanscan.html
PestPatrol on-line scan
http://www.pestscan.com/home.asp
SpywareChecker on-line scan
http://www.spywareguide.com/txt_onlinescan.html
Parasites, spyware malware basics:
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.mvps.org/winhelp2002/unwanted.htm
Check for Spyware - How-to
*Most important* - Before you try to remove spyware using any of
the following programs, realize that the process of cleaning and
removing certain spyware and malware may possibly interrupt and
kill your internet connection. Therefore, you should obtain a
copy of LSPFIX, and Winsockfix which will then make it possible
for you to re- establish your internet connection if it gets
terminated.
Download LSPFIX from either of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html (For Win2k or
XP)
Download Winsockfix here
http://members.shaw.ca/installations/WinsockFix.zip
First, install the respective programs and then update them
immediately, so that they have the current versions, and
definitions. **Read the Help Files and Tutorials**.
After you've Updated Spybot S&D, and SpywareBlaster, you *must*
ENABLE the protections as well. These two programs do not
automatically enable protections obtained from the newest
definitions and updates, therefore this process but must be done
manually. Without having enabled protections, the current
definitions obtained from updates will be *useless*.
Run the programs one at a time. With Ad-Aware you may have it
generally clean whatever it finds. The same applies for
CWShredder. Spybot S&D requires special attention, as does
HijackThis (Only more so. Details listed below) The programs are
listed in order of their general strength, safety, and purpose.
It is perhaps best to install and run these in this order of
appearance. All are freeware programs, but if you are pleased
with the results and quality of the utilities, donations to the
respective Authors will be cheerfully accepted.
Another thing to consider doing is to run a program (only run one
program at a time) a few times consecutively. The reason for this
is that the first pass may kill certain Spyware programs, but may
not be able to terminate and kill all files and programs which
may be running at the time. That is why a second pass may be
necessary to be thoroughly effective.
Under the most stubborn cases, running the programs in Safe-Mode
will allow for the best cleaning conditions, as there will be a
minimum of interference from processes running in the background.
Ad -Aware
http://www.lavasoftusa.com/support/download/
Ad-Aware Tutorial (might help if you look through this)
http://www.bleepingcomputer.com/forums/index.php? showtutorial=48
Ad-Aware VX2 Cleaner Plug-In
http://www.lavasoftusa.com/software/plugins/vx2cleaner.sh
t
ml
CWShredder (cleans all Cool Web Search malware)
http://www.spywareinfo.com/~merijn/downloads.html
If the Authors site is unable to be accessed, then the following
two sites offer his programs as well.
http://www.majorgeeks.com/download4086.html
http://www.snapfiles.com/get/coolwebshredder.html
CWShredder Tutorial
http://www.bleepingcomputer.com/forums/index.php? showtutorial=47
Coolwebsearch Smartkiller
http://www.safer-networking.org/files/delcwssk.zip
http://www.spychecker.com/program/miniremovalcw.html
The above item is sometimes necessary if CWShredder detects a
SmartSearch2 variant on your PC.
Spybot S&D
http://www.safer-networking.org/index.php? page=download
Spybot Tutorial (Must Read)
http://www.safer-networking.org/index.php? page=tutorial
Other tutorials for Spybot S&D (Also must read)
http://www.bleepingcomputer.com/forums/index.php? showtutorial=43
http://tomcoyote.com/SPYBOT/index1.php
http://tomcoyote.com/SPYBOT/index2.php
This item below is designed to *prevent* installation of malware
and the like by comparing known CLSID's of these "bad guys" with
what is in its definitions. By enabling a *Kill Bit* it prevents
known malignant ActiveX from being installed or run on your
machine. It doesn't remove anything, nor will it fix anything
that is already in your PC. Rather, it will prevent installation
or re-installation of the item once it has been removed manually,
or by the use of another program which will perform the duty of
removing the spyware.
SpywareBlaster (prevents installation of Spyware, Trojans, etc.)
http://www.javacoolsoftware.com/spywareguard.html
SpywareBlaster Tutorial
http://www.bleepingcomputer.com/forums/index.php? showtutorial=49
SpywareGuard (companion program to SWB, above)
http://www.javacoolsoftware.com/spywareguard.html
SpywareGuard Tutorial
http://www.bleepingcomputer.com/forums/index.php? showtutorial=50
If you use Spybot S&D, be sure to clean *ONLY* the items
displayed in *RED*. DO NOT clean any items displayed in Black or
Green at this time.
Lastly there is HijackThis. Hijack this is a very powerful, last
resort type of program which is generally best used in
conjunction with help from those who deal with the findings of
the log created by the HijackThis scan. It does nothing in the
scan itself; it merely says what is present and/or running on
your PC. The items must be checked-marked to be "cleaned". You
must know *exactly* what you are checking-off before you
proceed. If you don't, you can quite possibly disable many useful
and vital functions of your PC. Remember; read the Tutorials, and
seek help at SpywareInfo Forums, Net-Integration, or TomCoyote
forums for safety's sake.
HijackThis
http://www.spywareinfo.com/~merijn/downloads.html
If the preceding site is down, you may get HijackThis from other
sites Hijack This (from Major Geeks)
http://www.majorgeeks.com/download3155.html
http://www.spychecker.com/program/hijackthis.html
http://computercops.biz/downloads-cat-14.html
HijackThis Tutorials **(MUST READ)**
http://www.spywareinfo.com/~merijn/htlogtutorial.html
http://www.bleepingcomputer.com/forums/index.php? showtutorial=42
http://hjt.wizardsofwebsites.com/
http://s89223352.onlinehome.us/mirror/hjt/
Where to seek help with your HijackThis scan log
SpywareInfo Forums
http://forums.spywareinfo.com/
other help forums for HijackThis:
Net-Integration
http://forums.net-integration.net/index.php?c=19
TomCoyote
http://forums.tomcoyote.com/index.php?showforum=27
Anti-Virus Tools
AVG Anti-virus by Grisoft
http://free.grisoft.com/freeweb.php/doc/2/lng/us/tpl/v5
avast! Virus Cleaner - free virus & worm removal tool
http://www.avast.com/eng/avast_cleaner.html
McAfee AVERT Stinger
http://vil.nai.com/vil/stinger/
NOTE: With the above tools, particularly Avast Virus cleaner, be
sure to disable your background PC Anti-virus utility.
F-Prot for DOS (I don't know if this will work on XP systems
however) http://www.f- prot.com/products/home_use/dos/
http://www.f-prot.com/products/home_use/
http://www.claymania.com/f-prot.html
If you can use this program, be sure to make certain the most
recent Updates are obtained for it.
http://www.f-secure.com/download- purchase/dos_updates.shtml
F-Secure Anti-Virus for DOS (F-PROT edition)
Update Macro.def to your system to get up-to-date macro virus
protection. The other Anti-Virus databases, Sign.def and
Sign2.def are updated weekly. They have definitions for all other
kinds of viruses except macro-viruses. MACRO.DEF definition file
SIGN.DEF definition file
SIGN2.DEF definition file
On-Line Virus scanners:
RAV Antivirus Online Virus Scan
http://www.ravantivirus.com/scan/
Command on Demand
http://www.authentium.com/solutions/cod/index.cfm
Freedom on-line virus check
http://www.freedom.net/viruscenter/onlineviruscheck.html
TrendMicro Housecall (also detects some Trojans)
http://housecall.trendmicro.com/
BitDefender Scan Online
http://www.bitdefender.com/scan/licence.php
Kapersky Online Virus Scanner
http://www.kaspersky.com/remoteviruschk.html
The above scanner works differently from most; it is a server
based scanner, and will only scan individual files, or
directories which are limited to 1 MB in total size. It will not
do a full system scan.
Hauri LiveCall Online virus scanning
http://www.globalhauri.com/html/products/livecall.html
The above is also server based if I remember correctly
Panda on-line virus scan
http://www.pandasoftware.com/activescan/activescan.asp
McAfee FreeScan
http://us.mcafee.com/root/mfs/default.asp
Symantec Security Check (page offers security and/or virus scan)
http://snipurl.com/7gz1
More general info you should be aware of:
The Parasite Fight; Quick Fix Protocol
http://www.aumha.org/a/quickfix.htm
How to surf the Internet more safely with Internet Explorer
http://www.infinisource.com/techfiles/surf-safe.html
So how did I get infected in the first place?
http://boards.cexx.org/viewtopic.php?t=957
Rogue/Suspect Anti-Spyware Products & Web Sites
http://www.spywarewarrior.com/rogue_anti-spyware.htm
Other vulnerability tests:
Jason's Toolbox Browser Security Tests
http://www.jasons-toolbox.com/BrowserSecurity/
Qualys' Free Browser Checkup
http://browsercheck.qualys.com/
MyNetWatchman - WinPopUP Tester
http://www.mynetwatchman.com/winpopuptester.asp
Firewall tests: (YMMV
Sygate Technologies Stealthscan
http://scan.sygatetech.com/prestealthscan.html
PortScan from Hackerwatch.org
http://www.hackerwatch.org/probe/
ShieldsUp ports and security tests
http://www.grc.com/x/ne.dll?bh0bkyd2
Site which links to various tests
Security-Ops
http://www.security-ops.tk/
How to disable Windows Messenger Service or WinPopup
http://www.opentechsupport.net/forums/archive/topic/11211
-
1.html
HTH -
--
LuckyStrike
(e-mail address removed)
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
http://home.satx.rr.com/badour/html/post.html
-------------------------------------------------
I am pulling my head out of my hair trying to figure out
how to fix this...
Every time I have IE open and go to click on a link that
opens a new IE window, I get this error: "Internet Explorer
has experienced a problem and needs to close." Then ALL
instances of IE are closed, wiping out all my stuff I'm
doing in the IE windows.
I have tried everything, from following MS's
recommendations in the troubleshooting section, to
downloading files and patches, to doing a system restore.
This problem has been occurring both before and after
downloading SP2. This problem has effectively prevented me
from using IE. I use Firefox mostly anyway, but I have to
use IE for some things.
Can anyone help?
.
.
.
.