I can't go past caontrol+alt+delete

  • Thread starter Thread starter Efren
  • Start date Start date
I am sorry!

Perhaps I should pay attention the help you are providing and not to the
criticism! Your comments have had no help in resolving my problem with my
computer.
I try to apply the help you all provide but the thing is that I am not able
to get past C+A+D and if I can't get to the desk top I can't apply changes to
the system.
Thank you for your assistance.
 
Yes it is just as you have described it. I know for a fact that the password
is correct because I had 3 other persons enter it, just to make sure that I
am not miss spelling it.

I hope that this can be helpful info. Before this entire problem started
after I ran a scan for spy where with CA and at the end of the scan CA asked
to re-start the computer, so I did and from that point-on I have not been
able to get back in my system.

If you know of a way to get beck in the system then I can probably restore
the deleted files that the antyspyware program removed.

I am not sure that that would do it but I have nothing to lose by trying it.
Thank you
 
Efren said:
I am sorry!

Perhaps I should pay attention the help you are providing and not to the
criticism! Your comments have had no help in resolving my problem with my
computer.
I try to apply the help you all provide but the thing is that I am not
able
to get past C+A+D and if I can't get to the desk top I can't apply changes
to
the system.
Thank you for your assistance.
Click to expand...

This is getting a little confusing. Here is what I wrote in my
previous reply:
===================
To the OP: Does your logon process go like this:
1. You see the usual logon screen.
2. You enter (or click) your account + password and press Enter.
3. The system attempts to log you on, then drops back
to the logon screen.

If so, what is the recent history of the machine? Hardware /
software changes?
===================
I cannot see any criticism in my words, only questions. On the
other hand I am unable to see any answers in your most recent
reply - where are they?

If you intend to continue this discussion then please respond
quickly. It's now ten days since you started this thread and it
becomes time-consuming to refamiliarise myself with your
problem each time.
 
Efren said:
Yes it is just as you have described it. I know for a fact that the
password
is correct because I had 3 other persons enter it, just to make sure that
I
am not miss spelling it.

I hope that this can be helpful info. Before this entire problem started
after I ran a scan for spy where with CA and at the end of the scan CA
asked
to re-start the computer, so I did and from that point-on I have not been
able to get back in my system.

If you know of a way to get beck in the system then I can probably restore
the deleted files that the antyspyware program removed.

I am not sure that that would do it but I have nothing to lose by trying
it.
Thank you
Click to expand...

Your reply suggests that the logon process goes like so:
1. You see the usual logon screen.
2. You enter (or click) your account + password and press Enter.
3. The system attempts to log you on, then drops back
to the logon screen.

If this is correct then the problem is most likely caused by
the system being unable to locate the file userinit.exe. The
cure depends on your setup:
a) Is the machine networked? (easy to fix)
b) Could you temporarily connect its hard disk to another
WinXP/2000 PC? (not so easy)
c) None of the above (hardest)
 
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