I can receive email but cannot send it.

  • Thread starter Thread starter Guest
  • Start date Start date
Microsoft doesn't provide support for Outlook 2002 anymore because it is
outside mainstream support (which for Office applications is around 5 years
after release).

The error indicates that you need to configure your account to use
authentication. You can do this in your account settings-> More Settings->
tab Outgoing Server

Outlook 2002 works on Windows Vista except for the fact that it won't
remember your account password when you restart Outlook.
 
I had the same problem, and this is how I solved it:

I learned that my ISP blocks all smtp servers except theirs. This is to
prevent spam. Once I entered their smtp information, I can now send and
receive no problem. You can still use Yahoo or any other email provider, and
when someone replies it goes to your yahoo, your mail is just sent with a
different server.
 
How did you find your 3rd party host. I am having the same problem.
--
Shannon


ChrisS said:
Thanks Brian. You were right.

I was able to ping the server, but unable to telnet to it. So I looked up
my ISP -- not the company that hosts my mail, but the real ISP, the folks who
let the house connect to the internet -- and found that they don't allow
third parties (e.g. my mail host) to use port 25.

Why I'd been able to use port 25 before installing Office's Service Pack 3,
but not after, is a mystery. But it's an academic one: I found the login
and password for the ISP (something I've never used, since we're broadband),
and put those in my "outgoing/SMTP authentication" fields. Now my mail sends
fine, and it still looks like it's coming from my third-party server.

Thanks again.

- Chris

Brian Tillman said:
[...] Open
a command line window and see if you can ping the SMTP server

C:\> ping yoursmtpserver

If you can do that, try telnetting to it:

C:\> telnet yoursmtpserver 25

If you get a response, enter QUIT. You've proven your PC can connect and I
don't have any suggestions at the moment, other than verifying your SMTP
settings. If you can't connect, contact your ISP. Perhaps they don't allow
port 25 connections and you have to use another port.
Click to expand...
Click to expand...
 
shannon said:
How did you find your 3rd party host. I am having the same problem.
Click to expand...

Talk to the people who run the server you've configured in Outlook as your
outgoing mail server to verify all your settings.
 
I have just tried to move over from Outlook Express to Outlook, everything
seems to work except that I cannot send emails. Message reads "Unable to
send, please check email address" which of course I have done.
Help?
 
Do you mean that we are ALL going thru this same thing? I just spent two
weeks correcting the problem that Microsoft caused with my audio, and now
this?
 
Heres my whole error message for sending!! You asked, you got it!! Please
help!? I left out all the emails and stuff etc. See below. :-) Thank you.

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed permanently: Technical
details:

SMTP: host : 550 Mailbox unavailable or access denied

Received: from BeautysComp
by OMTA05.westchester.pa.mail.comcast.net with comcast
id KorE1Y0082UH3bb0300000; Sun, 02 Dec 2007 12:51:16 +0000
X-Authority-Analysis: v=1.0 c=1 a=oYuw7gcYU8AUKkw4DHQA:9
a=wpKWgYGUNEP73O3hkaUA:7 a=4j-SRJh2JJ0Bc0757dKq2poB9Q4A:4 a=si9q_4b84H0A:10
a=0SQTbJThAvoA:10 a=8y7tGHue6YMA:10 a=SSmOFEACAAAA:8 a=c9kD3yF58tzuB6Tx29IA:9
a=jLjAvZXL67TFVWdliX4A:7 a=MHKskLe56aCJiz28iQmqOFPrdvEA:4 a=37WNUvjkh6kA:10
a=RJu7t_VevQNLHYkoSTkA:9 a=M8QIbxHG5LaIXXDQVJzaKSwPQ20A:4 a=gd0265pg7KsA:10
a=Wm4Iw3sMNPWKDrZO23QA:9 a=wKbvbaRfYCKVaIy8MQ_Z8aDeJGUA:4 a=KQqxNPgzF0kA:10
a=bC4pTEGzVWIA:10 a=2WGEWHIf7BmKBGJY:18 a=Yyj946vI2wELLwacQScA:9
a=CVsplAclglWRxpFg:18 a=biU_3ibA3DCdT0KPmDcA:9 a=4TCD7EPuE_xP1Rxi:18
a=O9yZfbcrTqbCFT67ZCwA:9 a=cLKy3bW62hiAMZUg:18 a=XfcTU2k2EnGSOF2gNIMA:9
a=TxdQKz6jd5giwONp3SqylW3OpP0A:4 a=1Vq_FK4TplAA:10 a=CxA2Utj4LuEA:10
a=CDj6rgmBiEUIiWJGLzsA:9 a=twrWFkn5oRkx8Gz0:18 a=-aeiODjYkgAsXpuD:18
a=IRyAlcPSQxbwrrrV:18 a=6KOjmZEYyEM_yuhMSsUA:9
a=nYgHqCR16hJwcRsc8NHKUyS3heAA:4 a=5dRJ405DwyE9jAIdE7cA:9
a=MUxHESalbcdlWdtE:18 a=EO_YxPcU_81UVk-P:18 a=2LPoLCbR-0KwTXnh:18
a=viidQxe-QZ4vSqHVH9gA:9 a=GAm5Bc5GR4-RuN3UxHkNCfeMNs4A:4
a=19UAfEQTHiq7agsFP6oA:9 a=MU7cJQxTXffJq2v8:18 a=qqEeOSQrlc9Zmrn_:18
a=_i-kt82MxnU2je_U:18 a=rGxUV8YU6j8kBrKRzCAA:9
a=DPhceL0vrKkXxNbKOWGagXsXpxwA:4 a=3wzdsIrGp-Sw1VinL9QA:9
a=PlUA-W4e7xHj7RCB:18 a=csATSRamzC6FUZB3:18 a=qkSSHpp8e9UZNtX_:18
a=B1K4nJiCr2KDj1J4g94A:9 a=TO-CX4F2H_jLWFupXY7ZSdjVm_cA:4
a=zI0AVrL2fvqtsOHbZhgA:9 a=K4fu_XhjvaKFTvPp:18 a=WCXlFvISaFgl0_1U:18
a=H1CXnlrYdBt4Xk0V:18 a=c2x_tu4SJ43e9XDZ5wMA:9
a=jwdvwLObGqrpZcZReLedZmjodbcA:4 a=gI9kDtf-eXUD-I5BuMQA:9
a=nuYQmF4FJuRkpmbw:18 a=4XmAUOUMH4Ga-kIJ:18 a=uv4J_4LLOemdoAgT:18
a=0rlHLwp2Xi9tQNzovbQA:9 a=5OykEOn4ezkfkXmEg_NURibYzmgA:4
a=nzQNGW0wWCrVrhY78qgA:9 a=mHeF-AjmfoY1gN6u:18 a=RtGoFXdwVgiSRO6u:18
a=ztAVNqxk5UTPJVZs:18 a=eTug9VdNsnZIuJXxH6QA:9 a=feHknBuQPj0HHn8zpNoA:9
a=rdD8LuuZIcYDsEni:18 a=afAjq6IFQF3px6xJ:18




Subject: FW: Just Thoughts
Date: Sun, 2 Dec 2007 07:51:09 -0500
Message-ID:
<!~!UENERkVCMDkAAQACAAAAAAAAAAAAAAAAABgAAAAAAAAAy5sYhsfsgUC4yPUE/dMecMKAAAAQAAAAMdI/[email protected]>
MIME-Version: 1.0
Content-Type: multipart/related;
boundary="----=_NextPart_000_003F_01C834B8.1A019FC0"
X-Priority: 1 (Highest)
X-MSMail-Priority: High
X-Mailer: Microsoft Office Outlook, Build 11.0.5510
Importance: High
Sensitivity: Company-Confidential
Thread-Index: Acg02OfVRE0KtYB5SOOIMO2jpM5COAACQShg
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198
Expiry-Date: Thu, 29 May 2008 23:00:00 -0500
Disposition-Notification-To
 
You mean pulling the plug on the email scanner which has worked in the past
with Outlook 2003? Comeon!!! It's not that, it has to be Microsoft!
 
BeautyCochran,
550 Mailbox unavailable or access denied
This Error usually means that you are trying to connect to one ISP's
Outgoing Server, while connected to another ISP's service. If you are trying
to send mail out through your Comcast acct, while connected to another
service you need to change the Port Setting that OUTLOOK uses.

Since it appears that you are using Comcast. If it is another Mail
account/service that is causing you problems, please let us know, since
these setting may be different.

In Outlook 2003 (other versions may be slightly different)> TOOLS< E-mail
Accts> Select View or Change Accts> Select Comcast Acct> Press Change
button> Press More Settings button> Select Advance tab> for the Outgoing
Server Port, use "465" or "587" (w/o quotes). In Michigan, I have had
success with "465" (w/o quotes). Also make sure that you have Selected SSL
encryption for just the Outgoing server on this tab. You can leave the
Incoming Port at "110" (w/o quotes).

Also make sure on the Outgoing Server tab, that My server requires
authentication is also Selected. You may need to place the Mail Acct
UserID/Password Information in these boxes, if you use a SPAM removal
software.

--
Add MS to your News Reader: news://msnews.microsoft.com
Rich/rerat
(RRR News) <message rule>
<<Previous Text Snipped to Save Bandwidth When Appropriate>>


Heres my whole error message for sending!! You asked, you got it!! Please
help!? I left out all the emails and stuff etc. See below. :-) Thank you.

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed permanently: Technical
details:

SMTP: host : 550 Mailbox unavailable or access denied

Received: from BeautysComp
by OMTA05.westchester.pa.mail.comcast.net with comcast
Subject: FW: Just Thoughts
Date: Sun, 2 Dec 2007 07:51:09 -0500
Message-ID:
<!~!UENERkVCMDkAAQACAAAAAAAAAAAAAAAAABgAAAAAAAAAy5sYhsfsgUC4yPUE/dMecMKAAAAQAAAAMdI/[email protected]>
MIME-Version: 1.0
Content-Type: multipart/related;
boundary="----=_NextPart_000_003F_01C834B8.1A019FC0"
X-Priority: 1 (Highest)
X-MSMail-Priority: High
X-Mailer: Microsoft Office Outlook, Build 11.0.5510
Importance: High
Sensitivity: Company-Confidential
Thread-Index: Acg02OfVRE0KtYB5SOOIMO2jpM5COAACQShg
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198
Expiry-Date: Thu, 29 May 2008 23:00:00 -0500
Disposition-Notification-To
 
Comcast has changed their ports in the last few days. Many are reporting the same issue. The new settings for Comcast is as follows

Outgoing Port 465, SSL enabled
Incoming Port 995, SSL enabled



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
 
On Wed, 29 Sep 2004 15:45:11 -0700, "Debbie" wrote:
Click to expand...
Do you mean that we are ALL going thru this same thing? I just spent two
weeks correcting the problem that Microsoft caused with my audio, and now
this?
Click to expand...

You are responding to an ancient post! I tried executing the reference MID$,
but there is no such article on the 'msnews.microsoft.com' server! Only in
Google Groups, where I see the posting date, as shown in the attribution.

So, what is your exact error message?
 
You mean pulling the plug on the email scanner which has worked in the past
with Outlook 2003? Comeon!!! It's not that, it has to be Microsoft!
Click to expand...

It isn't Microsoft. It is ancient history!
 
BeautyCochran said:
Heres my whole error message for sending!! You asked, you got it!!
Please help!? I left out all the emails and stuff etc. See below.
:-) Thank you.

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed permanently:
Technical details:

SMTP: host : 550 Mailbox unavailable or access denied
Click to expand...

If this is an for an outgoing message, this clearly indicates your recipient
has the problem.
 
I have had the same problems and Comcast has been no help at all. I am now
receiving but not sending. Any thoughts?

Thanks,
Sally
 
i've had email problems with either comcast or outlook since yesterday
afternoon.
outlook is my default email handler - i have 2 email addresses through
comcast.net although indicate that test messages were successfully sent, i
occasionally receive a test message on outlook from one of the addresses, but
not from the other. when i open outlook express, a program which i haven't
used in months, the other test message is downloaded to that program!!!
the settings that my test messages are "successfully" sent on are the old
comcast ones - 110 and 25. i changed them to the ones indicated here - 995 -
465 and get an error message -
those settings are the ones that gmail uses - another properly configured
email address that i have on outlook, which now doesn't appear on outlook
despite the fact that the test message indicates that it was successfully
sent - i do get the message directly on gmail, but not in outlook!!
complete frustration.
 
--I have an error messagge The host 'smpt.mail.yahoo.co.uk' could not be
found. Please verify that you have entered the server name correctly.
Subject 'Have my card', Account: 'pop.mail.yahoo.co.uk', Server:
'smpt.mail.yahoo.co.uk', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 11001, Error Number: 0x800CCC0D
Kind Regard
Segun
 
If the error message you posted is accurate, you've misspelled the server
name. It should be 'smtp.mail.yahoo.co.uk', not 'smpt.mail.yahoo.co.uk'.
Email servers aren't smart enough to see you've transposed the "p" and "t"
in the server name.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
I had the same problem and it took me two months to get the answer.

My situation was:
I have Outlook set up to use with two e-mail accounts. One could send and
receive and one would only receive. The problem was my old ISP (Att.com) ,
the account that would only receive. My new ISP is a cable provider and I
found out that they use different ports to send and receive than the ATT DSL
account.

My solution was to get a Gmail (or any other) account, add it to Outlook and
be able to receive from the old account and send from the new account until I
was able to convert all my business to the Gmail.
 
Back
Top