katkanuck said:Hello:
Garbage I tell ya, put it out on trash day. I've owned a A928 ECS iBuddie 4 since November 2002 and I've spent more money on fixing it then I've actually used it. I've gone through 3 AC Adapters ... 3 battery plugs that have all melted...and still the piece o' crap, heats up, burns/melts anything that touches it. My system overheats within 1 minute of it being turned on and you can smell the rubber melting after 60 seconds (I kid you not!!!)
There is ABSOLUTELY no SUPPORT from a dealer (who shouldn't be responsible for this as it is a FLAW with these units) and don't count on writing in for Technical support at (e-mail address removed) as this is the standard reply you will get on any issue.
Dear Valued ECS customer,
Please contact your vendor for servicing since the adapter melting could be a heat related issue; some of the components on the power cord supply circuitry might have been damaged. Since you have emailed ECSUSA Technical Support Department, we are here to help you with any technical problem. We do not provide repair services, sales, warranty and RMA (Returned Merchandise Authorization).
It is your responsibility to contact your vendor if you are looking for repair or RMA.
Otherwise, for DeskNote and Notebook products on repair services, sales, warranty, RMA and replacement part, please visit http://www.desknote.net/eSale/serviceCenter.cfm,
http://www.desknote.net/eSale/ or email to (e-mail address removed).
I figure if I bought a brand new car from Ford let's say, and they KNEW of a problem in the making of the car, they at least have the dignity to write to their customers, tell them of the problem, and get them to call in for (recall for this or that) information and how to go about getting the problem solved correctly (EVEN AFTER WARRANTY IS UP) so why shouldn't computer Manufacturers be held to the same rules. ECS is not listening to the people who bought their systems, so I guess they like website forums that trash their products.
I will NEVER, let me repeat that, NEVER recommend any ECS product to anyone! PERIOD! They are garbage! ECS support by phone, by e-mail, by letter...falls on deaf ears! Why bother.
Recommended
No
Amount Paid ($): 2175.00 CDN
Operating System: Windows (Pirated so Microsoft tells me)
Processor: P4
Processor speed: over 1000
Screen Size: Greater than 15 inches
RAM: 256
Internal Storage: CD-RW and DVD
Hard Drive (GB): 13-20
Brechin said:Hello all from Mexico
Unable to get the TV out funtion to work on my 928a ( Fn + F12 )
any one using the TV out
Thanks in advance
David
jonquiere said:I sent my computer to Toronto a little over two weeks ago, and once it got there, I found out that Dave has two other computers with the same problem in his shop: fan running when turned on, blank screen, no other response. Dave did some diagnostics and testing, and has not been able to find the solution to the problem. I have to get my computer back now, and send it to ECS in California. My laptop did NOT have a burnt plug. Another mystery problem with this lovely machine..
albroswift said:Can you put a AMD CPU in a A928? I guess I mean if you do, will it work?
kewl_head said:After reading such a long thread, I want to share my ECS Ibuddie 4 experience.
To make matters more tragic, I didn't have time to back up files (stupid ole me).
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