I am a small OEM..but I would never install

  • Thread starter Thread starter Bill
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Bill

I am a small OEM, but I would never install the OEM version of Vista on a
customer's new computer. I DO NOT want to be responsible for the support
for this OS. In the past, I have installed the OEM version of Xp. I
could handle any of the support issues with that OS. Basically, with the
correct drivers, it just worked. Even with the correct drivers for Vista,
there are too many defects in the OS, it fails all the time with one issue
or another. I would imagine that the big OEM's are beginning to rethink
their agreements with Microsoft. Do they want to provide the support for
this buggy OS????
 
I am also a small OEM and have delivered a couple of computers with OEM
Vista Home Premium on them. If you do your research and use hardware that
has decent drivers Vista works very well. I have been monitoring the
customers with Vista and so far they are very happy. They are both families
and love the parental controls.
 
Hi Bill,

You do realize that not everyone has this problem? Vista is
still so new that not all drivers, even Vista drivers, are stable
yet. I had the same issue with XP for a long time with my
display drivers. Eventually, the company came out with a
stable XP display driver, and problems went away.

The challenge for OEMs, and Vista, is going to be finding
hardware that works really well with Vista. Note that since
Vista was started so long ago, sometimes older hardware is
supported better than newer hardware. I have a 1 1/2 year
old Sony laptop, and Vista is very stable on it. Sony hasn't
released a driver for my TV Card yet, but everything else
works fine with the Vista drivers they have released, or
the ones that came with Vista.

-- Larry Maturo
 
One can only imagine the level of expertise present in a company that adopts
a "Don't call me!" attitude with their customers.
 
Selling just 2 units hardly proves or disproves anything. If selling
computers was my full-time job, I certainly would not be in a rush to risk
my business on Vista right now. Reports are already showing up in the media
about new and up-to-date computers running into problems with Vista. Do a
quick Google search and you'll see them.
 
Exactly. As you put it, "Vista is still so new that not all drivers, even
Vista drivers, are stable yet.". Bill is wise to hold off and avoid the
turmoil until things settle down. For a home user who is only concerned
about his/her personal unit, Vista problems are not livelihood threatening.
For Bill, that is not the case.
 
I am a small OEM, but I would never install the OEM version of Vista on a
customer's new computer. I DO NOT want to be responsible for the support
for this OS. In the past, I have installed the OEM version of Xp. I
could handle any of the support issues with that OS. Basically, with the
correct drivers, it just worked. Even with the correct drivers for Vista,
there are too many defects in the OS, it fails all the time with one issue
or another. I would imagine that the big OEM's are beginning to rethink
their agreements with Microsoft. Do they want to provide the support for
this buggy OS????
Click to expand...
Whether it works or not, I wouldn't want to sell a customer a bunch of
bloated software that they don't need. Vista brings nothing really new
or innovative to the table...except for the fact that its a Digital
Content Delivery Platfrom.

They'll be writing drivers for XP for the next 10 years so what's the
point of moving to Vista ? I'll wait until Microsoft scraps this
turkey and writes a real operating system...if not, I'm going
to Goobuntu !!
 
Bill said:
I am a small OEM, but I would never install the OEM version of Vista
on a customer's new computer. I DO NOT want to be responsible for the
support
for this OS. In the past, I have installed the OEM version of Xp. I
could handle any of the support issues with that OS. Basically, with
the
correct drivers, it just worked. Even with the correct drivers for
Vista,
there are too many defects in the OS, it fails all the time with one
issue
or another. I would imagine that the big OEM's are beginning to
rethink
their agreements with Microsoft. Do they want to provide the support
for
this buggy OS????
Click to expand...

Your choice. Of course insisting on installing the retail version will put
you at a $200 or so competitive disadvantage.
 
Actually, Bill would be wise to research was hardware DOES work well with
Vista today and not miss out on any sales. You're making the assumption
that because hardware exists that doesn't have proper vista support then ALL
hardware has poor support and that's completely false.

But that's his choice.
 
John Locke said:
Whether it works or not, I wouldn't want to sell a customer a bunch of
bloated software that they don't need. Vista brings nothing really new
or innovative to the table...except for the fact that its a Digital
Content Delivery Platfrom.

They'll be writing drivers for XP for the next 10 years so what's the
point of moving to Vista ? I'll wait until Microsoft scraps this
turkey and writes a real operating system...if not, I'm going
to Goobuntu !!
Click to expand...

Read this NG and you'll find your answer.
 
I'm sure Bill will look on your suggestion with jaundiced eyes. The truth
is, with all new hardware and unknown driver issues, the wise business owner
will wait. Sales will be more at risk (from dissatisfied customers and the
resulting word of mouth) if he goes into the sale of systems containing
Vista at this point. It is just too early to do much in the way of research.
The information is just not there in too many cases - and in other cases the
information IS there, but is false or exaggerated.
 
John said:
Whether it works or not, I wouldn't want to sell a customer a bunch of
bloated software that they don't need. Vista brings nothing really new
or innovative to the table...except for the fact that its a Digital
Content Delivery Platfrom.

They'll be writing drivers for XP for the next 10 years so what's the
point of moving to Vista ? I'll wait until Microsoft scraps this
turkey and writes a real operating system...if not, I'm going
to Goobuntu !!
Click to expand...

If you think you'll have issues with Vista what do think is going to
happen when you turn average joe computer user (read clueless) loose
on a Linux distro LOL

gls858
 
Papa said:
Sales will be more at risk (from dissatisfied customers and the resulting
word of mouth) if he goes into the sale of systems containing Vista at
this point.
Click to expand...

Hum...that doesn't explain the countless happy customers running vista.
But, since you say so.
 
If selling computers was my full-time job, I certainly would not be in a rush to risk
my business on Vista right now.
Click to expand...

But if you don't ship Vista PCs, your customers are going to go some
where else to get them. Many many customers are buying new hardware
just because of Vista.
 
But if you don't ship Vista PCs, your customers are going to go some
where else to get them. Many many customers are buying new hardware
just because of Vista.
Click to expand...
I really doubt that many are doing that. The other day I was in a computer
store at a very busy time, and a bunch of customers were asking if they
could still get new machines with XP rather than with Vista. A clerk told me
that he was being inundated with questions as to why the store was in such a
rush to switch to Vista.
 
Justin said:
Hum...that doesn't explain the countless happy customers running vista.
But, since you say so.
Click to expand...

Yes, I say so, as do a multitude of others. Take a look at what is being
said here and elsewhere.
 
Papa said:
I really doubt that many are doing that. The other day I was in a computer
store at a very busy time, and a bunch of customers were asking if they
could still get new machines with XP rather than with Vista. A clerk told
me that he was being inundated with questions as to why the store was in
such a rush to switch to Vista.
Click to expand...

That's the basis of your opinion? A store? Hum. Were these machines all
home grown? How was the store in such a rush? A usual store that sells
name brand machines has no control over what those name brands do.
 
That's the basis of your opinion? A store? Hum. Were these machines all
home grown? How was the store in such a rush? A usual store that sells
name brand machines has no control over what those name brands do.
Click to expand...

You crack me up kid. Really you do. Look up "supply and demand". What
you brush off as a "store" is more formally called the retail channel
which is responsible for a good sized chuck of Microsoft's business.
If resellers start getting large numbers of complaints, rest assured
whatever the merchandise is gets pulled from the shelves and replaced
with something else. That dose of reality is called running a
business, something obviously you have no experience in either.
 
Adam Albright said:
You crack me up kid. Really you do. Look up "supply and demand". What
you brush off as a "store" is more formally called the retail channel
which is responsible for a good sized chuck of Microsoft's business.
If resellers start getting large numbers of complaints, rest assured
whatever the merchandise is gets pulled from the shelves and replaced
with something else. That dose of reality is called running a
business, something obviously you have no experience in either.
Click to expand...

That had nothing to do with my post. Go back and read. You did nothing to
address how a retail store rushes to upgrade name brand machines.
 
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