HP Inkjet 2200 "REPLACE YELLOW PRINTHEAD"

  • Thread starter Thread starter John
  • Start date Start date
J

John

Even though I've replaced the yellow cartridge with two new ones (with
expirations dates years in the future), I keep getting the "REPLACE YELLOW
PRINTHEAD" message.

Setting the computer clock date back doesn't help.

Installing the latest printer device drivers (dated 2002) didn't help.

A "cold reset" (press and holding the Resume button when turning the printer
on) didn't help.

Any other suggestions, please?
 
Even though I've replaced the yellow cartridge with two new ones (with
expirations dates years in the future), I keep getting the "REPLACE
YELLOW PRINTHEAD" message.

Setting the computer clock date back doesn't help.

Installing the latest printer device drivers (dated 2002) didn't help.

A "cold reset" (press and holding the Resume button when turning the
printer on) didn't help.

Any other suggestions, please?

The only time I had a similar issue with my hp2000, I cleaned the contacts
on the printhead holder and the printhead and the problem went away. Clean
with care, you mileage may vary...
 
Most likely the hardware in the printer is detecting an error with the
printhead... IE: a short or lack of continuity somewhere... As sam
Sed, clean the contacts, and if that doesn't fix it, it is a dead puppy
and get a new one.
 
Dave said:
Most likely the hardware in the printer is detecting an error with the
printhead... IE: a short or lack of continuity somewhere... As sam
Sed, clean the contacts, and if that doesn't fix it, it is a dead puppy
and get a new one.

I used IPA (Isopropyl Alcohol), a pencil eraser on both the cartridge and the
leads in the printer. When then didn't work, I used a narrow piece of metal
to lightly abrade the contact surfaces. Sigh. No luck.

I would hate to replace the printer. It cost a small fortune and it really
is quite a good printer. I'm sure that repairing it would cost more than a
new printer and I've got over $150 in new ink cartridges that can't be used
in other printers.

I hate being in these lose-lose situations.
 
John said:
I used IPA (Isopropyl Alcohol), a pencil eraser on both the cartridge
and the leads in the printer. When then didn't work, I used a narrow
piece of metal to lightly abrade the contact surfaces. Sigh. No luck.

THATS GOOD
I would hate to replace the printer. It cost a small fortune and it
really is quite a good printer. I'm sure that repairing it would cost
more than a new printer and I've got over $150 in new ink cartridges
that can't be used in other printers.

ARE THEY OEM
 
How is that good?
THATS GOOD



ARE THEY OEM

Some are, not aren't. I had two new yellow cartridges; one was a $36 OEM and
the other was a $12 remanufactured cartridge. Neither worked. Why you ask?

Is there some method to disabling a color, or all the colors altogether on a
HP inkjet printer? I only use black.
 
John said:
Some are, not aren't. I had two new yellow cartridges; one was a $36
OEM and the other was a $12 remanufactured cartridge. Neither worked.
Why you ask?

This is what he does for kicks - trying desperately to blame every
printer problem on non-OEM ink. However, he has no personal experience
with any non-OEM inks to know the difference. It's really quite amusing.

-Taliesyn
 
John said:
I used IPA (Isopropyl Alcohol), a pencil eraser on both the cartridge and the
leads in the printer. When then didn't work, I used a narrow piece of metal
to lightly abrade the contact surfaces. Sigh. No luck.

I would hate to replace the printer. It cost a small fortune and it really
is quite a good printer. I'm sure that repairing it would cost more than a
new printer and I've got over $150 in new ink cartridges that can't be used
in other printers.

I hate being in these lose-lose situations.

No need to replace the printer... get a printhead.
 
Dave said:
No need to replace the printer... get a printhead.

Ummm, isn't that what I just did with two (2) new cartridges or are you
referring to something altogether different?
 
Hello John,

Do you know that this printer has two separate sets of cartridges? One set
of INK cartridges and another set of PRINTHEAD cartridges. Did you replace
the ink or the printhead cartridge? If the first, you are lucky: you have to
replace the yellow printhead.
 
Ummm, isn't that what I just did with two (2) new cartridges or are you
referring to something altogether different?

The HP buisnessjet 2200 has both inktanks and heads. IIRC the heads
(#11 IIRC) for that printer cost as much as OEM ink... $40ish range
though amazon.com lists the #11 from another shop for $14ish (HEWC4813A
#11 - not sure if this is the same as the c4813A)... but without
listing the shipping charge. Office Depot lists each one costing
$33.99. We had this dialog about this printer in another thread...
basicly to replace 4 would cost as much as a base level inkjet... but
the cost per page and durability of the unit would justify it.

There were issues about that time period IIRC regarding HP products
having an expiry date, as well as parts that would lock up after a
certain amount of useage. I don't know the exact details as any where
I would have met a HP BJ 1xxx/2xxx/3xxx would be perfectly happy
spending the money for new heads. I don't know if there is a way to
reset the heads. You can spend money on a replacement yellow head and
see if that resolves your issue. I would see a wiser person than my
self on the one listed on amazon, the HEWC4813A, would be an acceptable
replacement or have some tweeky "but i'm for a design jet" reaction.
 
zakezuke said:
The HP buisnessjet 2200 has both inktanks and heads. IIRC the heads
(#11 IIRC) for that printer cost as much as OEM ink... $40ish range
though amazon.com lists the #11 from another shop for $14ish (HEWC4813A
#11 - not sure if this is the same as the c4813A)... but without
listing the shipping charge. Office Depot lists each one costing
$33.99. We had this dialog about this printer in another thread...
basicly to replace 4 would cost as much as a base level inkjet... but
the cost per page and durability of the unit would justify it.

There were issues about that time period IIRC regarding HP products
having an expiry date, as well as parts that would lock up after a
certain amount of useage. I don't know the exact details as any where
I would have met a HP BJ 1xxx/2xxx/3xxx would be perfectly happy
spending the money for new heads. I don't know if there is a way to
reset the heads. You can spend money on a replacement yellow head and
see if that resolves your issue. I would see a wiser person than my
self on the one listed on amazon, the HEWC4813A, would be an acceptable
replacement or have some tweeky "but i'm for a design jet" reaction.

This is what I've been using for years. I have a collection of full, expired
#11 HP OEM ink cartridges.

http://www.cartridge-online.be/images/HPC4838A.jpg

Forgive me for my ignorance, but is this an ink cartridge or a printhead or
both? The label says "Ink Cartridge". It cost me $33.
 
This is what I've been using for years. I have a collection of full,
expired #11 HP OEM ink cartridges.
http://www.cartridge-online.be/images/HPC4838A.jpg

Forgive me for my ignorance, but is this an ink cartridge or a printhead
or both? The label says "Ink Cartridge". It cost me $33.

Hmmm, the info label under the HP business inkjet 2200 cover shows
instructions for installing a PRINTHEAD (HP C4813A) and 28 ml INK CARTRIDGES
(HP 4838A).

For whatever reason, all the cartridges are referred to as #11 (except the
black Ink Cartridge which is a #10).
 
John said:
Ummm, isn't that what I just did with two (2) new cartridges or are you
referring to something altogether different?

Woops -- yes, the business printers have separate printheads and ink
carts -- four of each. All are user replacable, all are different, and
all come in about the same size package, usually from the same folks
selling the carts. The message is telling you it has detected a
problem in the print head. Replace it, and you are likely good to go.
[And these printers go and go and go...]
 
John said:
Even though I've replaced the yellow cartridge with two new ones (with
expirations dates years in the future), I keep getting the "REPLACE
YELLOW PRINTHEAD" message.

The ink cartridge and printheads are separate on the Business Inkjet
2200. You need a new printhead, see:
http://www.shopping.hp.com/webapp/shopping/product_detail.do?product_code=C4813A.

Also check the warranty for your current printhead as shown at:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bpa02032&dlc=en&lang=en#N938

Regards,
Bob Headrick
 
Good grief! Now the printer is saying to replace the new magenta printhead.
It has an expiration date of late 2008.
 
Hi!
I used IPA (Isopropyl Alcohol), a pencil eraser on both the cartridge and the
leads in the printer. When then didn't work, I used a narrow piece of metal
to lightly abrade the contact surfaces. Sigh. No luck.

I had an HP Business InkJet 2230 that was given to me without inks or heads.
After borrowing a set of inks and heads from an OfficeJet 9130, I found that
it worked and eventually talked myself into buying the inks and heads for
it. I even got a Token Ring JetDirect module (cheap!) and popped the printer
onto my network.

At first it too was finicky about the yellow head. HP's website said "rub
the contacts with a coffee filter". So I did...and things improved. The
printer actually seemed to work well enough after that, but a few days later
it was once again finicky about the yellow print head. Additionally, I had
noticed that the yellow printhead's life had deteriorated very quickly...it
was down around 50 or 60%. I tried to see if I could find anything wrong.
The page count was somewhere around 26,000 IIRC. Looking around I couldn't
see anything obvious. The printer didn't appear to have been abused or
mistreated.

Then one night it stopped printing entirely, claiming that the yellow
cartridge was out of ink and (of course) the yellow head needed to be
replaced. I couldn't believe it! Where had all that yellow ink gone?

Well...I found out, upon picking up the printer. There was a vast pond of
yellow ink underneath it. I still don't know where it came from, but I
decided to cut my losses at that point and scrap the printer. I've still got
the JetDirect module and would like to find another EIO-capable printer to
go with it.

I really don't think I like this kind of HP ink system. (Some people really
do seem to like it, however.) The print quality on the 2230 was OK. The
print quality on the OfficeJet is a big disappointment...it has very visible
banding in nearly all of its output and the colors seem rather light.

Fortunately, I was able to use the surviving heads and inks in the
OfficeJet, so it wasn't that big of a deal in the end. I never did find out
what the problem with the printer was, and in a way I'd like to have known
or at least come up with a good guess. Maybe it sat without ink and heads
for too long and that screwed something up.

William
 
The following URL may help you.

I have not been following this thread, but I believe each print head is
available as a consumable and user replaceable. However, since this
printer is now discontinued, perhaps the heads are no longer available??

With the amount f ink you have and cost of printer, if the heads are
available as replacement items, it may be worth your while to buy the
yellow one.

The heads can eventually wear out and require replacement.

See below for more information on testing the heads.

http://h20000.www2.hp.com/bizsuppor...Id=18972&prodSeriesId=27092&objectID=bpd50024


Art
 
The printer you have, unlike most HP printers, uses separate ink
cartridges and heads. (see the url I provided in my previous posting
regarding this subject). Each is replaceable separately.

Art
 
What you have is just an ink cartridge. The head is a separate item you
need to purchase to fix your printer.

Art
 
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