How can I send documents that people can actually open

  • Thread starter Thread starter Gerry
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Gerry

I purchased a computer that has XP and have been trying
to send documents as attachments via email. Everyone I
send the attachments to cannot open them. If this is
because "Word Processor" isn't compatable with anyone
else, what should I save files as? RTF? Word 97-2000 &
6.0/95 - RTF? Also, if I have documents already saved,
how can I convert them to send via email without having
to retype and format the entire document?

I need help because this is for job purposes. Please
provide simple instructions so that I can actually send
documents to people that they can open and read. Thank
you.
 
What word processor are you using?

None come standard with Windows XP, but the vendor of your system may
have packaged Microsoft Works or Word Perfect (I think from Corel).

Rightly or wrongly, most people expect to receive documents in Word DOC
format. Wrod 97-2000 is good. RTF format should be readable by
everyone, including Word, but some people look at the RTF extension with
horror and refuse to try to load it.

Find out from the people you are sending doc's to and find out,
specifically, what they want. Then do it. Don't listen to people here.
Listen to the people who you are seeking help for job hunting.

Hope this is useful to you. Let us know.

rms
 
In
Gerry said:
I purchased a computer that has XP and have been trying
to send documents as attachments via email. Everyone I
send the attachments to cannot open them. If this is
because "Word Processor" isn't compatable with anyone
else, what should I save files as?


You say "Word Processor," but you don't say what word processor
you are using. Any program can save files in a one or more
particular formats. If you send a file to someone else--whether
by E-Mail, on a diskette, or any other way--the recipient either
needs the same program you created it with, or some other program
which knows what to do with the particular file fomat.

You can *not* assume that everyone else uses the same software
you do, so if you send a word processing file, you should send it
in a standard format that almost everyone can read. There are two
or three such choices: everyone can read plain text, almost
everyone can read rtf files, and most people can read doc files.

RTF? Word 97-2000 &
6.0/95 - RTF? Also, if I have documents already saved,
how can I convert them to send via email without having
to retype and format the entire document?


Open the files in your word processor, then use "save as" to save
in the other format.
 
....also, if you use Outlook to send, Outlook Express clients cannot read RTF
or its attachments.

Tom
 
It is the basic Windows XP Microsoft Works Word
Processor. I understand how to "save as" whether it is
rtf, wps and doc, but when I go to save as and change it
to any of those options, the formatting is completely
messed up. I have been sending it to various recipients
and no one can open them. I never had this problem with
Windows '98 on my old computer and don't understand why
the new computers contain new software that makes things
more difficult to send. Perhaps I will have to go to the
added expense of getting the old program since that
worked without a problem. This is so frustrating!
 
So basically everything effects it so it is pointless to
use XP to send anything? What a waste of $$.
 
No. XP has nothing to do with this other than being the underlying
operating system... Haven't a clue what you are talking about.

rms
 
This has to do with using Microsoft "Outlook Rich Text Format" to
construct an email message--not the attachment. Outlook Rich Text Format
Works fine (I think) in an all Exchange environment where you send and
receive complicated formats no problem. But once the mail leaves the
safety of Microsoft email systems it breaks. This makes sense. It's
the same reason Lotus Notes emails which look terrific inside a Notes
environment, look terrible once released to other mail systems.

I don't think they are saying that if you attach a RTF formatted
document as create by Word or Wordpad (or other) that it affects the
attachment. RTF file (document) is different from Outlook Rich Text
Format email -- related, but different.

Or am I missing something?

Yes ... it's confusing.

Hope this is useful to you. Let us know.

rms
 
In (e-mail address removed)
It is the basic Windows XP Microsoft Works Word
Processor.


No, you're mistaken. There's no such thing. Microsoft Works is a
separate product, having nothing to do with Windows XP. It can
run under XP or under most other operating systems.

Other than WordPad, which is more a glorified text editor than a
real word processor, there is *no* word processing software that
comes with Windows XP or with any other version of Windows. If
Works came with your computer, it's because your vendor bundled
it as part of the package he sold, not because it's part of
Windows.

I understand how to "save as" whether it is
rtf, wps and doc, but when I go to save as and change it
to any of those options, the formatting is completely
messed up.


It's true that if you do much formatting, changing the file
format can often change the formatting. But that's the way it is.
If you are using a product that's different from what your
correspondents use, you need to keep the formatting simple so it
won't be changed when you save it in a format that their software
can understand. Your only other real choice is to buy the same
software that they use.

I have been sending it to various recipients
and no one can open them. I never had this problem with
Windows '98 on my old computer


No, again the problem has nothing to do with Windows 98 or with
your old computer. It has to do only with the lack of
computability between the specific word processing software you
are using and that which your recipients are using. You
essentially have two choices: use text or rtf, or buy and use the
same product they do.


and don't understand why
the new computers contain new software that makes things
more difficult to send.


Again, this is *not* the case. *The* new computers don't contain
the software that's causing you a problem, the *particular*
computer you chose to buy contains it. And it's not really the
presence of Works that's causing a problem, it's the absence of
what your friends use.

Remember, when you buy a computer, it usually comes with an
operating system. If it also comes with any application software,
that's at the discretion of the vendor who sells it: some vendors
provide Microsoft Words, some vendors provide Microsoft Office,
some vendors provide Corel WordPerfect, some vendors provide
nothing. It's incumbent on the purchaser to be aware of what he's
getting and how well it meets his needs.

Perhaps I will have to go to the
added expense of getting the old program since that
worked without a problem. This is so frustrating!


You very likely will need to do that, but please don't blame
Microsoft or the vendor you bought the computer from. It's not
the fault of either if you didn't take the trouble to find out
exactly what came with your computer, and whether it was what you
needed.
 
What word processor are you using?

None come standard with Windows XP, but the vendor of your system may
have packaged Microsoft Works or Word Perfect (I think from Corel).

Rightly or wrongly, most people expect to receive documents in Word DOC
format. Wrod 97-2000 is good. RTF format should be readable by
everyone, including Word, but some people look at the RTF extension with
horror and refuse to try to load it.

Find out from the people you are sending doc's to and find out,
specifically, what they want. Then do it. Don't listen to people here.
Listen to the people who you are seeking help for job hunting.

Hope this is useful to you. Let us know.

rms

IMHO pdf is, for better or worse, the format that just about anyone
with an internet connection, and most of everyone else can read.
Add to that the fact that Adobe hasn't screwed up by making file
formats with the same file type.

Pure HTML would be a close second, but not appropriate
when exact page layout is called for.

Open Office (www.openoffice.org) is a free office suite
that can generate PDF. It can also save in several flavors of
MS Word format.
 
I don't go through Outlook Explorer for email...I use the
email offered through my internet provider. I also tried
to save a document as Word 97-2000 & 6.0/95 (rtf) but it
keeps defaulting back to Word Processor. Nothing seems to
work. Thank you for your help, but nothing is working.
 
I don't know what "MICROSOFT WOKD WORD PROCESSOR" is. If you meant to say
Microsoft Word, then the receiving party must have Word installed in order
for them to read the files. If you meant something else, the receiving party
will have to have that program installed.

--
Steve C. Ray

David said:
It is MICROSOFT WOKD WORD PROCESSOR - I already said
that.

This is not a chat room. The poster may not have receive your other
post about using MS works when he wrote his post.

--

David

Programmers write "Help Files" for a reason. use them.

"Due to Viewer dicretion...
Graphic violence is advised"

http://www.HeroicStories.com/
http://www.thisistrue.com/[/QUOTE]
 
I'm sorry it is not working for you. But what you are saying doesn't
really ring true to how it works elsewhere. And I don't have a clue
what you mean by "defaulting back to Word Processor".

Email programs will not change attachments.

Since you are using your ISP's software and your ISP runs the mail
server ... you need to seek help from them. By phone, read the "help
files", or read their web site.

Hope this is useful to you. Let us know.

rms
 
Is it MS WORD or is it MS WORKS?



| It is MICROSOFT WOKD WORD PROCESSOR - I already said
| that.
| >-----Original Message-----
| >what word processor...what format are you sending...give
| facts....not
| >jibberish...
| >
| >
| >---
| >Outgoing mail is certified Virus Free.
| >Checked by AVG anti-virus system
| (http://www.grisoft.com).
| >Version: 6.0.561 / Virus Database: 353 - Release Date:
| 1/13/2004
| >
| >
| >.
| >
 
When you send an attachment via Outlook that is using RTF, the attachment
will not open in Outlook Express. There is another kb article on this on
the MS site, if you'l like to look for it.

Or, visit the OE newsgroups where this is discussed quite often.

Tom
 
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