W
Wowbagger
Any error messages? Any screen activity? How about a POST screen and RAM
test? Is the monitor plugged in?
test? Is the monitor plugged in?
J
Jack
make sure husband doesn't do anymore work on the PC...take it to a reputable
shop......
shop......
R
Ron
From your description, it is a hardware problem and not related to software
if removing the cover etc. resulted in a boot.
With everything unplugged, I would start looking for loose connections
especially from the power supply and boards not properly plugged in.
Ron
Good Luck.
if removing the cover etc. resulted in a boot.
With everything unplugged, I would start looking for loose connections
especially from the power supply and boards not properly plugged in.
Ron
Good Luck.
F
~ Free Spirit ~
Hi guys, My husband replaced the bad floppy drive in my HP PC running W-XP
home and now the PC wont boot. He replaced the old Floppy and it still wont
boot. What now? He checked all the cables and none are loose. It wont
boot from the recovery disk either. The fans spin, we can hear the HD
spin - the lights flash briefly on both the ROM and DVD drives but it still
wont boot. The little yellow HD light will be on for a few seconds but
still no boot. I need this PC.... HELP!!!!
FS...........
home and now the PC wont boot. He replaced the old Floppy and it still wont
boot. What now? He checked all the cables and none are loose. It wont
boot from the recovery disk either. The fans spin, we can hear the HD
spin - the lights flash briefly on both the ROM and DVD drives but it still
wont boot. The little yellow HD light will be on for a few seconds but
still no boot. I need this PC.... HELP!!!!
FS...........
F
~ Free Spirit ~
Wowbagger said:
# No. The monitor stays black - nothing!
Any screen activity?
# No none. I can't find anything on the monster MS website on how or where
to make an emergency boot disk to get it to boot.
How about a POST screen and RAM
# Everything is plugged in. How do I test anything when it doesn't boot?
FS...........
F
~ Free Spirit ~
=================Jack said:
He's great on PCs (his business is computer related) and does better work
than most of the rip-off shops were we live here in TN. He took the cover
and front cover off, turned it back on and it BOOTED!!!! Something is WRONG
with this PC as this has happened once before. What would make a PC
suddenly be unable to boot? Where on the MS site can we find a place to
make an emergency disk to get it to boot? Does MS have such a page?
FS..........
F
~ Free Spirit ~
Ron said:
## We're starting to suspect that. But what can it BE???? The PC is only
6 months old. Motherboard? The CPU?
## Thanks Ron.... that's what he did once again. He can't find
anything loose. The inside of the PC is clean - no one smokes in here and
there's barely any dust. I still have 6 months left on the warantee from
HP.
FS........
C
Chris Holden
~ Free Spirit ~ said:
I suspect the front cover is touching the motherboard or another uninsulated
component (if cover is metal). If the cover is plastic it either has
something that is a conductor connected to it that is touching something
that is earthed, or it is pushing two parts together when closed, causing a
bad earth.
Chris
F
~ Free Spirit ~
I suspect the front cover is touching the motherboard or another
uninsulated
I called HP tonight and they think it's a hardware problem with the
"booting issue." There's something disrupting the boot sequence he said.
Like we didn't KNOW that already. And probably also a HW problem with
the DVD/CD-R burner. They're sending me a box to ship the PC to their own
tech place in CA. They claim they'll handle all the problems (should I
pray or just jump off a roof?). He swears I'll have it back as good as
new in 9 days or less. I've heard all the horror stories.........
FS.......
uninsulated
=========================
I called HP tonight and they think it's a hardware problem with the
"booting issue." There's something disrupting the boot sequence he said.
Like we didn't KNOW that already. And probably also a HW problem with
the DVD/CD-R burner. They're sending me a box to ship the PC to their own
tech place in CA. They claim they'll handle all the problems (should I
pray or just jump off a roof?). He swears I'll have it back as good as
new in 9 days or less. I've heard all the horror stories.........
FS.......
F
~ Free Spirit ~
drive at all.The Unknown P said:
** I read that. I do use them (floppys) to store all kinds of "small
stuff" and move these small files from PC to PC on our network because not
all the PCs can see each other. One is an XP and 2 are W98. We can't get
the other HP/W98 to see the files on the XP-machine.
CD's are becoming so cheap and store much more info. I still find them
usefull for small file transfers from one sytem to another. You can make a
six disk set of floppies to boot but the CD is also bootable.
** The #1 CD with this PC doesn't necessarily boot it because it refuses
to even look at the drives. It just sits there with the HD and fans
spinning. After reading all your posts I'm thinking there is something
"shorting out" the boot sequence somewhere. Maybe the case, maybe a lose
(broken?) connection pin, wire,... whatever.
(We have 6 CDs to reinstall W/XP.) If we knew better we would have made
one DVD when we got the machine. HP no longer supplies CDs with their
PCs. You make your own. The KB that came with this PC was like a $2 toy.
This is the last HP I'll probably ever own.
You should be able to put the disk in the drive and then turn the sytem on
and it will boot from there. But in your case it sounds like you don't
even get a BIOS boot so I think perhaps you have a loose connection on the
Mother Board. This is indicated by the booting when removing the case
covers. Good luck.
** I agree. The PC sits there like it has no *&^%$#@ clue.
I think shipping it back as they request we do is the best all around
answer. Then I can look forward to reinstalling all my software agin....
AAAARGGGHHHHHH :-O
FS................
P
Patty MacDuffie
FS, Two things. First, remove the floppy drive altogether and see if it
boots. 2nd, just a word of warning, you will ship it to HP and chances are
you will get it back factory restored. In other words, everything on your
hard drive will be gone. These folks don't give a second thought about the
end users data or time or trouble. If you have information on that drive
that you need, remove it from the computer before you ship it. Take it to
someone who can get the data you need off that drive first.
boots. 2nd, just a word of warning, you will ship it to HP and chances are
you will get it back factory restored. In other words, everything on your
hard drive will be gone. These folks don't give a second thought about the
end users data or time or trouble. If you have information on that drive
that you need, remove it from the computer before you ship it. Take it to
someone who can get the data you need off that drive first.
F
~ Free Spirit ~
Patty MacDuffie said:
** My husband already tried that. No dice. On about the 20th (I'm
actually guessing) try it finally booted to our shock and amazement.
2nd, just a word of warning, you will ship it to HP and chances are
** Yes, they already warned me. They always do this. I have to back up
all my new files since my last back-up.
These folks don't give a second thought about the
** I just did THAT last Dec. Patty - they charged us $250.00!!!! This is
getting expensive. As long as the HD is working, and it is at the moment,
since the PC finally did BOOT, I'm going to save the files myself. I
haven't added all that much in the past month. As soon as I finish here
I'm going to try using Real One this time. Hopefully it'll work better
with this cheap, balky CD-RW/DVD combo drive HP provides.
The real TORTURE is when I get it back and have to spend another few days
reinstalling all my essential software. Make all those adjustments
again - and I can't find the "fix" for Spybot to run on W-XP....
AAARARGGHHHHH!!! :-O
FS...... ripping her hair out.........
W
Wowbagger
=================
There is no POST screen or ram count. It sounds like the problem has
nothing to do with Microsoft. Investigate hardware failure. Does the power
supply fan spin up?
There is no POST screen or ram count. It sounds like the problem has
nothing to do with Microsoft. Investigate hardware failure. Does the power
supply fan spin up?
F
~ Free Spirit ~
=====================Wowbagger said:
Yes! We can hear and see both the fans spin, and hear the HD spin up...
then the HD light flickers..... stops flickering and ..nothing! Both fans
and HD keep spinning. "Something" interrupts the boot sequence. It
doesn't even look in the drives, so even a boot disk would be useless.
More and more this is looking like a hardware problem. I think the tech
is right. The box to ship it should come in tomorrow. We're sending it
back for (praying and crossing fingers) they find and fix the problem.
FS......
P
Patty MacDuffie
A couple of suggestions. Get yourself a line conditioning unit, or an
uninterruptable power supply (UPS) that says it has line conditioning or
voltage regulation. And get an imaging program like Drive Image and start
making images of your drive probably once a month or so.
uninterruptable power supply (UPS) that says it has line conditioning or
voltage regulation. And get an imaging program like Drive Image and start
making images of your drive probably once a month or so.
K
Kelly
Hiya, Ms. Patty. <w>
F
~ Free Spirit ~
=============================Patty MacDuffie said:
We already have one Patty. We've always had one.
Drive Image? I wouldn't know what I'm looking at if I had an image of it.
Please remember I'm only a PC user, not a techie in any way. How would it
help us?
FS.......
P
Patty MacDuffie
Good evening, Ms. Kelly. 
P
Patty MacDuffie
It makes a complete duplicate of your hard drive, and compresses it. It
isn't a file by file copy, it is a sector by sectory copy. It is an exact
*image* of everything on your hard drive. The recovery environment for the
program is on the CD. If you have to replace the hard drive, you can put a
blank hard drive in the machine, boot to the Drive Image CD, point the
program to your image file (on another hard drive, or on a CD or DVD, or on
a network drive), and it will restore the image to your new, blank hard
drive, and you'll be up and running in less than an hour. The program is by
PowerQuest, which now has unfortunately been bought by Symantec. So if
you're thinking about getting the program, buy it now before Symantec screws
it up in its next version.
isn't a file by file copy, it is a sector by sectory copy. It is an exact
*image* of everything on your hard drive. The recovery environment for the
program is on the CD. If you have to replace the hard drive, you can put a
blank hard drive in the machine, boot to the Drive Image CD, point the
program to your image file (on another hard drive, or on a CD or DVD, or on
a network drive), and it will restore the image to your new, blank hard
drive, and you'll be up and running in less than an hour. The program is by
PowerQuest, which now has unfortunately been bought by Symantec. So if
you're thinking about getting the program, buy it now before Symantec screws
it up in its next version.
F
~ Free Spirit ~
=========================Patty MacDuffie said:
This sounds too good to be true. So if a HD fails (we never had this
happen yet) you install a new one and just put this "Drive Image" CD in
the CD ROM drive. When the PC boots up it looks at the this CD of your
compressed old HD,... and you have a choice to copy everything from the CD
onto the NEW HD. Am I understanding this correctly?
Since I'm going into a nearby city this week I'll check it out and hope to
find one still on the shelves.
FS.......