Hardware Monitor found an error

[Rainy]

Hi..this morning after waking up, I found my computer frozen, and was forced
to at first restart which let me to a screen that told me Hardware Monitor
found an error and to click F! to continue.. I was not able to get F1 to
respond, and after trying a couple of times to turn off my computer
manually, I was finally able to get to a screen where Chkdsk was checking
for errors.. it seemed to fix them, finding several minor errors and even an
error in a gif file. Can someone tell me if there is something I can do to
fix the problem or if chkdsk corrected the errors, and is everything ok
now??? sure hope so! Appreciate any response, thanks Rainy..

 

[Don Phillipson]

Hi..this morning after waking up, I found my computer frozen, and was forced
to at first restart which let me to a screen that told me Hardware Monitor
found an error and to click F! to continue.. I was not able to get F1 to
respond, and after trying a couple of times to turn off my computer
manually, I was finally able to get to a screen where Chkdsk was checking
for errors.. it seemed to fix them, finding several minor errors and even an
error in a gif file. Can someone tell me if there is something I can do to
fix the problem or if chkdsk corrected the errors, and is everything ok
now??? sure hope so! Appreciate any response, thanks Rainy..

Windows XP was designed to be self-repairing (because each new
boot is checked against its own database of how things should start)
and this usually works OK -- but only you can tell from the PC's
actual behavior whether it is now starting and running OK.

If you need more information:
1. Basic information is built into the WinXP Help files.
2. Advanced information is in the Microsoft book
Microsoft WindowsXP Inside Out, by Bott & Seichert
and on websites e.g.
http://aumha.org/win5/kbhrdwar.htm
3. If you experience malfunction, write down what happened,
check these three sources, then post a message here if you
cannot find what you need.

 

[Nepatsfan]

Hi..this morning after waking up, I found my computer frozen, and was forced
to at first restart which let me to a screen that told me Hardware Monitor
found an error and to click F! to continue.. I was not able to get F1 to
respond, and after trying a couple of times to turn off my computer
manually, I was finally able to get to a screen where Chkdsk was checking
for errors.. it seemed to fix them, finding several minor errors and even an
error in a gif file. Can someone tell me if there is something I can do to
fix the problem or if chkdsk corrected the errors, and is everything ok
now??? sure hope so! Appreciate any response, thanks Rainy..

Rainy,

You've been around here long enough to know this first point already. I'm
including it for the benefit of others.

Your first priority should be to make sure all your important files are backed
up. CD/DVDs are preferable but an external hard drive will do if that's all you
have available. Once you've done that, test the backup to make sure you can
restore your files in a worst case scenario.

Now, back to your problem. Odds are this is a hardware issue. The usual suspects
are your hard drive, power supply unit, or memory.

If you're curious about what the Hardware Monitor error was, you will have to
get into your system's BIOS and look for an error report. Look on the screen
when your computer first boots for the key you need to hit to access the BIOS
setup program. F2 and DEL are the most common ones.

To view the chkdsk results, do the following;

Go to Start -> Run and enter eventvwr.msc in the Open box.
Note: You can also access Event Viewer through Control Panel -> Administrative
Tools.
In Event Viewer, click on Application in the left hand column.
Look in the right hand pane for a recent entry with Winlogon as the Source and
1001 for the Event ID .
Double click on the entry to see the results.

You might want to check the hard drive manufacturer's web site to see if they
have a diagnostic utility available. If you're not sure what make and model hard
drive is installed in your computer, you can check System Information, (Start ->
All Programs -> Accessories -> System Tools -> System Information). This utility
can also be accessed through Start -> Run -> msinfo32.exe. Look under
Components -> Storage -> Disks.

If you prefer, you can use a program such as Everest Home Edition to find out
who manufactured your hard drive.

http://www.majorgeeks.com/download4181.html

Here's a program which will test your system's RAM.

Memtest86
http://www.memtest86.com/

Testing a PSU is not something I'd recommend the average user attempt. If a PSU
is suspected, the usual procedure is to replace it with a known working unit.

Good luck

Nepatsfan

 

[Rainy]

Thanks Don for responding to my plea... I am now reassured that chkdsk did
what it was designed to do.. but I am still a little scared to reboot.. not
knowing what I will find. Thanks for the link, if I do have a malfunction,
I will be sure to write the group. .thanks again.. Rainy

Hi..this morning after waking up, I found my computer frozen, and was forced
to at first restart which let me to a screen that told me Hardware Monitor
found an error and to click F! to continue.. I was not able to get F1 to
respond, and after trying a couple of times to turn off my computer
manually, I was finally able to get to a screen where Chkdsk was checking
for errors.. it seemed to fix them, finding several minor errors and even an
error in a gif file. Can someone tell me if there is something I can do to
fix the problem or if chkdsk corrected the errors, and is everything ok
now??? sure hope so! Appreciate any response, thanks Rainy..

Windows XP was designed to be self-repairing (because each new
boot is checked against its own database of how things should start)
and this usually works OK -- but only you can tell from the PC's
actual behavior whether it is now starting and running OK.

If you need more information:
1. Basic information is built into the WinXP Help files.
2. Advanced information is in the Microsoft book
Microsoft WindowsXP Inside Out, by Bott & Seichert
and on websites e.g.
http://aumha.org/win5/kbhrdwar.htm
3. If you experience malfunction, write down what happened,
check these three sources, then post a message here if you
cannot find what you need.

 

[Rainy]

Hi Nepatsfnh, Yes I have been a member of this group for some time.. and
have gotten some wonderful information here... I back up regularly and after
this happened this morning, I began the process of backing up once again..
it takes all day.. such a chore, but if I don't want to lose what I have
it's necessary I just downloaded Everest seems like it's similar to
Belarc Advisor, or Aida32.. here is what it said about my ram

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys,
Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage
http://www.lavalys.com/
Report Type Quick Report
Computer MYCOMPUTER
Generator Rainy
Operating System Microsoft Windows XP
Home Edition 5.1.2600 (WinXP Retail)
Date 2008-04-05
Time 11:55


--------[
Memory ]------------------------------------------------------------------------------------------------------

Physical Memory:
Total 1023 MB
Used 367 MB
Free 655 MB
Utilization 36 %

Swap Space:
Total 2462 MB
Used 381 MB
Free 2080 MB
Utilization 15 %

Virtual Memory:
Total 3485 MB
Used 748 MB
Free 2736 MB
Utilization 21 %

Physical Address Extension (PAE):
Supported by Operating System Yes
Supported by CPU Yes
Active No

If you see anything that could be a concern to me, please let me know. If
there is anything I can change, like swap size which will help my computer,
I would love to know..

.. I don't know what PCU is... sorry if this is a lame question.. but have
never to my recollection seen PCwith a U after it.. Information appreciated
Rainy



I downloaded

Hi..this morning after waking up, I found my computer frozen, and was
forced
to at first restart which let me to a screen that told me Hardware Monitor
found an error and to click F! to continue.. I was not able to get F1 to
respond, and after trying a couple of times to turn off my computer
manually, I was finally able to get to a screen where Chkdsk was checking
for errors.. it seemed to fix them, finding several minor errors and even
an
error in a gif file. Can someone tell me if there is something I can do
to
fix the problem or if chkdsk corrected the errors, and is everything ok
now??? sure hope so! Appreciate any response, thanks Rainy..

Rainy,

You've been around here long enough to know this first point already. I'm
including it for the benefit of others.

Your first priority should be to make sure all your important files are
backed
up. CD/DVDs are preferable but an external hard drive will do if that's all
you
have available. Once you've done that, test the backup to make sure you can
restore your files in a worst case scenario.

Now, back to your problem. Odds are this is a hardware issue. The usual
suspects
are your hard drive, power supply unit, or memory.

If you're curious about what the Hardware Monitor error was, you will have
to
get into your system's BIOS and look for an error report. Look on the screen
when your computer first boots for the key you need to hit to access the
BIOS
setup program. F2 and DEL are the most common ones.

To view the chkdsk results, do the following;

Go to Start -> Run and enter eventvwr.msc in the Open box.
Note: You can also access Event Viewer through Control Panel ->
Administrative
Tools.
In Event Viewer, click on Application in the left hand column.
Look in the right hand pane for a recent entry with Winlogon as the Source
and
1001 for the Event ID .
Double click on the entry to see the results.

You might want to check the hard drive manufacturer's web site to see if
they
have a diagnostic utility available. If you're not sure what make and model
hard
drive is installed in your computer, you can check System Information,
(Start ->
All Programs -> Accessories -> System Tools -> System Information). This
utility
can also be accessed through Start -> Run -> msinfo32.exe. Look under
Components -> Storage -> Disks.

If you prefer, you can use a program such as Everest Home Edition to find
out
who manufactured your hard drive.

http://www.majorgeeks.com/download4181.html

Here's a program which will test your system's RAM.

Memtest86
http://www.memtest86.com/

Testing a PSU is not something I'd recommend the average user attempt. If a
PSU
is suspected, the usual procedure is to replace it with a known working
unit.

Good luck

Nepatsfan

 

[Nepatsfan]

Rainy,

You're right about Everest Home Edition. It's an updated version of Aida32.

That said, the reason I suggested you download that program was to help identify
your hard drive's make and model #, not to test your system's RAM. Look under
the Storage branch for the Windows Storage entry. Your hard drive should be
listed in the right hand pane. Click on it and information will be displayed in
the lower pane. Once you identify the hard drive, you can go to the
manufacturer's web site and see if they have a hard drive diagnostic utility
available for download.

Another option to test your hard drive is this program. The free version, 2.55,
is fine. You don't have to download version 3.0.

HD Tune
http://www.hdtune.com/

As for testing your system's RAM, you can run this program.

Memtest86
http://www.memtest86.com/

Finally, it's PSU, not PCU. A PSU is your computer's Power Supply Unit. It's the
box at the top of the case where the power cord is connected. On occasion, a
malfunctioning power supply unit can cause your system to freeze. That's why I
mentioned it in my earlier response. Testing a power supply unit isn't something
that the average computer user should attempt. As I stated earlier, if the power
supply unit is suspected of being defective, replace it with a new one. This
would be done after all other suspects have been eliminated.

Sorry for the confusion,

Nepatsfan

Hi Nepatsfnh, Yes I have been a member of this group for some time.. and
have gotten some wonderful information here... I back up regularly and after
this happened this morning, I began the process of backing up once again..
it takes all day.. such a chore, but if I don't want to lose what I have
it's necessary I just downloaded Everest seems like it's similar to
Belarc Advisor, or Aida32.. here is what it said about my ram

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys,
Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage
http://www.lavalys.com/
Report Type Quick Report
Computer MYCOMPUTER
Generator Rainy
Operating System Microsoft Windows XP
Home Edition 5.1.2600 (WinXP Retail)
Date 2008-04-05
Time 11:55


--------[
Memory ]------------------------------------------------------------------------------------------------------

Physical Memory:
Total 1023 MB
Used 367 MB
Free 655 MB
Utilization 36 %

Swap Space:
Total 2462 MB
Used 381 MB
Free 2080 MB
Utilization 15 %

Virtual Memory:
Total 3485 MB
Used 748 MB
Free 2736 MB
Utilization 21 %

Physical Address Extension (PAE):
Supported by Operating System Yes
Supported by CPU Yes
Active No

If you see anything that could be a concern to me, please let me know. If
there is anything I can change, like swap size which will help my computer,
I would love to know..

. I don't know what PCU is... sorry if this is a lame question.. but have
never to my recollection seen PCwith a U after it.. Information appreciated
Rainy



I downloaded

Hi..this morning after waking up, I found my computer frozen, and was
forced
to at first restart which let me to a screen that told me Hardware Monitor
found an error and to click F! to continue.. I was not able to get F1 to
respond, and after trying a couple of times to turn off my computer
manually, I was finally able to get to a screen where Chkdsk was checking
for errors.. it seemed to fix them, finding several minor errors and even
an
error in a gif file. Can someone tell me if there is something I can do
to
fix the problem or if chkdsk corrected the errors, and is everything ok
now??? sure hope so! Appreciate any response, thanks Rainy..

Rainy,

You've been around here long enough to know this first point already. I'm
including it for the benefit of others.

Your first priority should be to make sure all your important files are
backed
up. CD/DVDs are preferable but an external hard drive will do if that's all
you
have available. Once you've done that, test the backup to make sure you can
restore your files in a worst case scenario.

Now, back to your problem. Odds are this is a hardware issue. The usual
suspects
are your hard drive, power supply unit, or memory.

If you're curious about what the Hardware Monitor error was, you will have
to
get into your system's BIOS and look for an error report. Look on the screen
when your computer first boots for the key you need to hit to access the
BIOS
setup program. F2 and DEL are the most common ones.

To view the chkdsk results, do the following;

Go to Start -> Run and enter eventvwr.msc in the Open box.
Note: You can also access Event Viewer through Control Panel ->
Administrative
Tools.
In Event Viewer, click on Application in the left hand column.
Look in the right hand pane for a recent entry with Winlogon as the Source
and
1001 for the Event ID .
Double click on the entry to see the results.

You might want to check the hard drive manufacturer's web site to see if
they
have a diagnostic utility available. If you're not sure what make and model
hard
drive is installed in your computer, you can check System Information,
(Start ->
All Programs -> Accessories -> System Tools -> System Information). This
utility
can also be accessed through Start -> Run -> msinfo32.exe. Look under
Components -> Storage -> Disks.

If you prefer, you can use a program such as Everest Home Edition to find
out
who manufactured your hard drive.

http://www.majorgeeks.com/download4181.html

Here's a program which will test your system's RAM.

Memtest86
http://www.memtest86.com/

Testing a PSU is not something I'd recommend the average user attempt. If a
PSU
is suspected, the usual procedure is to replace it with a known working
unit.

Good luck

Nepatsfan

 

[Rainy]

thanks Nepatsfan, for the response.. sorry I thought when the link said mem
something, you were asking for me to check my memory.. stupid assumption on
my part since we were talking about hard drive errors.. brother!!!

I ran Everest and I determined my hard drive in question is my D
Drive..which is a Maxtor Gl 080P0 but clicking on it, nothing appeared in
the lower pane..

When I went to maxtor.com and clicked on troubleshooting, it brought me to
Seagate, I am assuming again.. lol that Seagate bought out Maxtor.. but of
course I could be wrong.but got a little lost when I was there, not knowing
what to click on..

Checked my hard drive with the utitity you mentioned and this is what it
said!! Unless I am reading this wrong, I am in pretty good shape. of course
if you see something I don't.. please don't hesitate to tell me.. thanks!

..I really do what to thank you for all your help.. it's the techs like
yourself that make this group awesome!! hugs Rainy ps I could not take
care of my computer without people like yourself! I don't have the money or
means.. at least this way I can take care of it..

Drive D "The one in question"

HD Tune: Maxtor 6L080P0 Benchmark

Transfer Rate Minimum : 31.0 MB/sec
Transfer Rate Maximum : 63.6 MB/sec
Transfer Rate Average : 53.2 MB/sec
Access Time : 13.1 ms
Burst Rate : 98.7 MB/sec
CPU Usage : 6.8%
HD Tune: Maxtor 6L080P0 Error Scan

Scanned data : 78135 MB
Damaged Blocks : 0.0 %
Elapsed Time : 0:33
HD Tune: Maxtor 6L080P0 Health

ID Current Worst ThresholdData Status
(03) Spin Up Time 227 227 63 5050 Ok
(04) Start/Stop Count 253 253 0 47 Ok
(05) Reallocated Sector Count 253 253 63 0 Ok
(06) Read Channel Margin 253 253 100 0 Ok
(07) Seek Error Rate 253 252 0 0 Ok
(08) Seek Time Performance 250 245 187 38019 Ok
(09) Power On Hours Count 209 209 0 62528 Ok
(0A) Spin Retry Count 253 252 157 0 Ok
(0B) Calibration Retry Count 253 252 223 0 Ok
(0C) Power Cycle Count 253 253 0 205 Ok
(C0) Power Off Retract Count 253 253 0 0 Ok
(C1) Load Cycle Count 253 253 0 0 Ok
(C2) Temperature 38 253 0 44 Ok
(C3) Hardware ECC Recovered 253 252 0 4096 Ok
(C4) Reallocated Event Count 253 253 0 0 Ok
(C5) Current Pending Sector 253 253 0 0 Ok
(C6) Offline Uncorrectable 253 253 0 0 Ok
(C7) Ultra DMA CRC Error Count 199 199 0 0 Ok
(C8) Write Error Rate 253 252 0 0 Ok
(C9) TA Counter Detected 253 252 0 0 Ok
(CA) TA Counter Increased 253 252 0 0 Ok
(CB) Run Out Cancel 253 252 180 0 Ok
(CC) Soft ECC Correction 253 252 0 0 Ok
(CD) Thermal Asperity Rate 253 252 0 0 Ok
(CF) Spin High Current 253 252 0 0 Ok
(D0) Spin Buzz 253 252 0 0 Ok
(D1) Offline Seek Performance 241 241 0 145 Ok
(D2) (unknown attribute) 253 252 0 0 Ok
(D3) (unknown attribute) 253 252 0 0 Ok
(D4) (unknown attribute) 253 252 0 0 Ok

Power On Time : 62528
Health Status : Ok
HD Tune: Maxtor 6L080P0 Error Scan

Scanned data : 78135 MB
Damaged Blocks : 0.0 %
Elapsed Time : 0:33




Drive C
HD Tune: WDC WD600LB-55DNA0 Benchmark

Transfer Rate Minimum : 31.0 MB/sec
Transfer Rate Maximum : 63.6 MB/sec
Transfer Rate Average : 53.2 MB/sec
Access Time : 13.1 ms
Burst Rate : 98.7 MB/sec
CPU Usage : 6.8%

HD Tune: WDC WD600LB-55DNA0 Information

Firmware version : 77.07W77
Serial number : WD-WMADW1189991
Capacity : 55.9 GB (~60.0 GB)
Buffer size : 2048 KB
Standard : ATA/ATAPI-6
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : no
Power-up in Standby : no
Security Mode : yes
Firmware Upgradable : yes

Partition : 1
Drive letter : C:\
Label :
Capacity : 57239 MB
Usage : 71.91%
Type : NTFS
Bootable : Yes

HD Tune: WDC WD600LB-55DNA0 Health

ID Current Worst ThresholdData Status
(01) Raw Read Error Rate 200 200 51 0 Ok
(03) Spin Up Time 87 86 21 2158 Ok
(04) Start/Stop Count 100 100 40 244 Ok
(05) Reallocated Sector Count 200 200 140 0 Ok
(07) Seek Error Rate 100 253 51 0 Ok
(09) Power On Hours Count 74 74 0 19476 Ok
(0A) Spin Retry Count 100 100 51 0 Ok
(0B) Calibration Retry Count 100 100 51 0 Ok
(0C) Power Cycle Count 100 100 0 231 Ok
(C2) Temperature 100 253 0 43 Ok
(C4) Reallocated Event Count 200 200 0 0 Ok
(C5) Current Pending Sector 200 200 0 0 Ok
(C6) Offline Uncorrectable 200 200 0 0 Ok
(C7) Ultra DMA CRC Error Count 200 253 0 0 Ok
(C8) Write Error Rate 200 85 51 0 Ok

Power On Time : 19476
Health Status : Ok

HD Tune: WDC WD600LB-55DNA0 Error Scan

Scanned data : 57219 MB
Damaged Blocks : 0.0 %
Elapsed Time : 0:36














Rainy,

You're right about Everest Home Edition. It's an updated version of Aida32.

That said, the reason I suggested you download that program was to help
identify
your hard drive's make and model #, not to test your system's RAM. Look
under
the Storage branch for the Windows Storage entry. Your hard drive should be
listed in the right hand pane. Click on it and information will be displayed
in
the lower pane. Once you identify the hard drive, you can go to the
manufacturer's web site and see if they have a hard drive diagnostic utility
available for download.

Another option to test your hard drive is this program. The free version,
2.55,
is fine. You don't have to download version 3.0.

HD Tune
http://www.hdtune.com/

As for testing your system's RAM, you can run this program.

Memtest86
http://www.memtest86.com/

Finally, it's PSU, not PCU. A PSU is your computer's Power Supply Unit. It's
the
box at the top of the case where the power cord is connected. On occasion, a
malfunctioning power supply unit can cause your system to freeze. That's why
I
mentioned it in my earlier response. Testing a power supply unit isn't
something
that the average computer user should attempt. As I stated earlier, if the
power
supply unit is suspected of being defective, replace it with a new one. This
would be done after all other suspects have been eliminated.

Sorry for the confusion,

Nepatsfan

Hi Nepatsfnh, Yes I have been a member of this group for some time.. and
have gotten some wonderful information here... I back up regularly and
after
this happened this morning, I began the process of backing up once again..
it takes all day.. such a chore, but if I don't want to lose what I have
it's necessary I just downloaded Everest seems like it's similar to
Belarc Advisor, or Aida32.. here is what it said about my ram

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys,
Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage
http://www.lavalys.com/
Report Type Quick Report
Computer MYCOMPUTER
Generator Rainy
Operating System Microsoft Windows XP
Home Edition 5.1.2600 (WinXP Retail)
Date 2008-04-05
Time 11:55


--------[
Memory ]------------------------------------------------------------------------------------------------------

Physical Memory:
Total 1023 MB
Used 367 MB
Free 655 MB
Utilization 36 %

Swap Space:
Total 2462 MB
Used 381 MB
Free 2080 MB
Utilization 15 %

Virtual Memory:
Total 3485 MB
Used 748 MB
Free 2736 MB
Utilization 21 %

Physical Address Extension (PAE):
Supported by Operating System Yes
Supported by CPU Yes
Active No

If you see anything that could be a concern to me, please let me know. If
there is anything I can change, like swap size which will help my
computer,
I would love to know..

. I don't know what PCU is... sorry if this is a lame question.. but
have
never to my recollection seen PCwith a U after it.. Information
appreciated
Rainy



I downloaded

Hi..this morning after waking up, I found my computer frozen, and was
forced
to at first restart which let me to a screen that told me Hardware
Monitor
found an error and to click F! to continue.. I was not able to get F1 to
respond, and after trying a couple of times to turn off my computer
manually, I was finally able to get to a screen where Chkdsk was checking
for errors.. it seemed to fix them, finding several minor errors and even
an
error in a gif file. Can someone tell me if there is something I can do
to
fix the problem or if chkdsk corrected the errors, and is everything ok
now??? sure hope so! Appreciate any response, thanks Rainy..

Rainy,

You've been around here long enough to know this first point already. I'm
including it for the benefit of others.

Your first priority should be to make sure all your important files are
backed
up. CD/DVDs are preferable but an external hard drive will do if that's
all
you
have available. Once you've done that, test the backup to make sure you
can
restore your files in a worst case scenario.

Now, back to your problem. Odds are this is a hardware issue. The usual
suspects
are your hard drive, power supply unit, or memory.

If you're curious about what the Hardware Monitor error was, you will have
to
get into your system's BIOS and look for an error report. Look on the
screen
when your computer first boots for the key you need to hit to access the
BIOS
setup program. F2 and DEL are the most common ones.

To view the chkdsk results, do the following;

Go to Start -> Run and enter eventvwr.msc in the Open box.
Note: You can also access Event Viewer through Control Panel ->
Administrative
Tools.
In Event Viewer, click on Application in the left hand column.
Look in the right hand pane for a recent entry with Winlogon as the Source
and
1001 for the Event ID .
Double click on the entry to see the results.

You might want to check the hard drive manufacturer's web site to see if
they
have a diagnostic utility available. If you're not sure what make and
model
hard
drive is installed in your computer, you can check System Information,
(Start ->
All Programs -> Accessories -> System Tools -> System Information). This
utility
can also be accessed through Start -> Run -> msinfo32.exe. Look under
Components -> Storage -> Disks.

If you prefer, you can use a program such as Everest Home Edition to find
out
who manufactured your hard drive.

http://www.majorgeeks.com/download4181.html

Here's a program which will test your system's RAM.

Memtest86
http://www.memtest86.com/

Testing a PSU is not something I'd recommend the average user attempt. If
a
PSU
is suspected, the usual procedure is to replace it with a known working
unit.

Good luck

Nepatsfan

 

[Nepatsfan]

There's a utility designed to check Maxtor hard drives available at the web site
listed below. You might want to run it to confirm the results you got with HD
Tune.

PowerMax v4.23
http://www.tacktech.com/pub/mirror/maxtor/PwrMxEn.exe

Just out of curiosity, have you run any tests on your C drive? I'm guessing that
you have two hard drives in your computer.

Also, did you run memtest86? Did you check the BIOS for an error log?

Nepatsfan

thanks Nepatsfan, for the response.. sorry I thought when the link said mem
something, you were asking for me to check my memory.. stupid assumption on
my part since we were talking about hard drive errors.. brother!!!

I ran Everest and I determined my hard drive in question is my D
Drive..which is a Maxtor Gl 080P0 but clicking on it, nothing appeared in
the lower pane..

When I went to maxtor.com and clicked on troubleshooting, it brought me to
Seagate, I am assuming again.. lol that Seagate bought out Maxtor.. but of
course I could be wrong.but got a little lost when I was there, not knowing
what to click on..

Checked my hard drive with the utitity you mentioned and this is what it
said!! Unless I am reading this wrong, I am in pretty good shape. of course
if you see something I don't.. please don't hesitate to tell me.. thanks!

.I really do what to thank you for all your help.. it's the techs like
yourself that make this group awesome!! hugs Rainy ps I could not take
care of my computer without people like yourself! I don't have the money or
means.. at least this way I can take care of it..

Drive D "The one in question"

HD Tune: Maxtor 6L080P0 Benchmark

Transfer Rate Minimum : 31.0 MB/sec
Transfer Rate Maximum : 63.6 MB/sec
Transfer Rate Average : 53.2 MB/sec
Access Time : 13.1 ms
Burst Rate : 98.7 MB/sec
CPU Usage : 6.8%
HD Tune: Maxtor 6L080P0 Error Scan

Scanned data : 78135 MB
Damaged Blocks : 0.0 %
Elapsed Time : 0:33
HD Tune: Maxtor 6L080P0 Health

ID Current Worst ThresholdData Status
(03) Spin Up Time 227 227 63 5050 Ok
(04) Start/Stop Count 253 253 0 47 Ok
(05) Reallocated Sector Count 253 253 63 0 Ok
(06) Read Channel Margin 253 253 100 0 Ok
(07) Seek Error Rate 253 252 0 0 Ok
(08) Seek Time Performance 250 245 187 38019 Ok
(09) Power On Hours Count 209 209 0 62528 Ok
(0A) Spin Retry Count 253 252 157 0 Ok
(0B) Calibration Retry Count 253 252 223 0 Ok
(0C) Power Cycle Count 253 253 0 205 Ok
(C0) Power Off Retract Count 253 253 0 0 Ok
(C1) Load Cycle Count 253 253 0 0 Ok
(C2) Temperature 38 253 0 44 Ok
(C3) Hardware ECC Recovered 253 252 0 4096 Ok
(C4) Reallocated Event Count 253 253 0 0 Ok
(C5) Current Pending Sector 253 253 0 0 Ok
(C6) Offline Uncorrectable 253 253 0 0 Ok
(C7) Ultra DMA CRC Error Count 199 199 0 0 Ok
(C8) Write Error Rate 253 252 0 0 Ok
(C9) TA Counter Detected 253 252 0 0 Ok
(CA) TA Counter Increased 253 252 0 0 Ok
(CB) Run Out Cancel 253 252 180 0 Ok
(CC) Soft ECC Correction 253 252 0 0 Ok
(CD) Thermal Asperity Rate 253 252 0 0 Ok
(CF) Spin High Current 253 252 0 0 Ok
(D0) Spin Buzz 253 252 0 0 Ok
(D1) Offline Seek Performance 241 241 0 145 Ok
(D2) (unknown attribute) 253 252 0 0 Ok
(D3) (unknown attribute) 253 252 0 0 Ok
(D4) (unknown attribute) 253 252 0 0 Ok

Power On Time : 62528
Health Status : Ok
HD Tune: Maxtor 6L080P0 Error Scan

Scanned data : 78135 MB
Damaged Blocks : 0.0 %
Elapsed Time : 0:33




Drive C
HD Tune: WDC WD600LB-55DNA0 Benchmark

Transfer Rate Minimum : 31.0 MB/sec
Transfer Rate Maximum : 63.6 MB/sec
Transfer Rate Average : 53.2 MB/sec
Access Time : 13.1 ms
Burst Rate : 98.7 MB/sec
CPU Usage : 6.8%

HD Tune: WDC WD600LB-55DNA0 Information

Firmware version : 77.07W77
Serial number : WD-WMADW1189991
Capacity : 55.9 GB (~60.0 GB)
Buffer size : 2048 KB
Standard : ATA/ATAPI-6
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : no
Power-up in Standby : no
Security Mode : yes
Firmware Upgradable : yes

Partition : 1
Drive letter : C:\
Label :
Capacity : 57239 MB
Usage : 71.91%
Type : NTFS
Bootable : Yes

HD Tune: WDC WD600LB-55DNA0 Health

ID Current Worst ThresholdData Status
(01) Raw Read Error Rate 200 200 51 0 Ok
(03) Spin Up Time 87 86 21 2158 Ok
(04) Start/Stop Count 100 100 40 244 Ok
(05) Reallocated Sector Count 200 200 140 0 Ok
(07) Seek Error Rate 100 253 51 0 Ok
(09) Power On Hours Count 74 74 0 19476 Ok
(0A) Spin Retry Count 100 100 51 0 Ok
(0B) Calibration Retry Count 100 100 51 0 Ok
(0C) Power Cycle Count 100 100 0 231 Ok
(C2) Temperature 100 253 0 43 Ok
(C4) Reallocated Event Count 200 200 0 0 Ok
(C5) Current Pending Sector 200 200 0 0 Ok
(C6) Offline Uncorrectable 200 200 0 0 Ok
(C7) Ultra DMA CRC Error Count 200 253 0 0 Ok
(C8) Write Error Rate 200 85 51 0 Ok

Power On Time : 19476
Health Status : Ok

HD Tune: WDC WD600LB-55DNA0 Error Scan

Scanned data : 57219 MB
Damaged Blocks : 0.0 %
Elapsed Time : 0:36














Rainy,

You're right about Everest Home Edition. It's an updated version of Aida32.

That said, the reason I suggested you download that program was to help
identify
your hard drive's make and model #, not to test your system's RAM. Look
under
the Storage branch for the Windows Storage entry. Your hard drive should be
listed in the right hand pane. Click on it and information will be displayed
in
the lower pane. Once you identify the hard drive, you can go to the
manufacturer's web site and see if they have a hard drive diagnostic utility
available for download.

Another option to test your hard drive is this program. The free version,
2.55,
is fine. You don't have to download version 3.0.

HD Tune
http://www.hdtune.com/

As for testing your system's RAM, you can run this program.

Memtest86
http://www.memtest86.com/

Finally, it's PSU, not PCU. A PSU is your computer's Power Supply Unit. It's
the
box at the top of the case where the power cord is connected. On occasion, a
malfunctioning power supply unit can cause your system to freeze. That's why
I
mentioned it in my earlier response. Testing a power supply unit isn't
something
that the average computer user should attempt. As I stated earlier, if the
power
supply unit is suspected of being defective, replace it with a new one. This
would be done after all other suspects have been eliminated.

Sorry for the confusion,

Nepatsfan

Hi Nepatsfnh, Yes I have been a member of this group for some time.. and
have gotten some wonderful information here... I back up regularly and
after
this happened this morning, I began the process of backing up once again..
it takes all day.. such a chore, but if I don't want to lose what I have
it's necessary I just downloaded Everest seems like it's similar to
Belarc Advisor, or Aida32.. here is what it said about my ram

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys,
Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage
http://www.lavalys.com/
Report Type Quick Report
Computer MYCOMPUTER
Generator Rainy
Operating System Microsoft Windows XP
Home Edition 5.1.2600 (WinXP Retail)
Date 2008-04-05
Time 11:55


--------[
Memory ]------------------------------------------------------------------------------------------------------

Physical Memory:
Total 1023 MB
Used 367 MB
Free 655 MB
Utilization 36 %

Swap Space:
Total 2462 MB
Used 381 MB
Free 2080 MB
Utilization 15 %

Virtual Memory:
Total 3485 MB
Used 748 MB
Free 2736 MB
Utilization 21 %

Physical Address Extension (PAE):
Supported by Operating System Yes
Supported by CPU Yes
Active No

If you see anything that could be a concern to me, please let me know. If
there is anything I can change, like swap size which will help my
computer,
I would love to know..

. I don't know what PCU is... sorry if this is a lame question.. but
have
never to my recollection seen PCwith a U after it.. Information
appreciated
Rainy



I downloaded

Hi..this morning after waking up, I found my computer frozen, and was
forced
to at first restart which let me to a screen that told me Hardware
Monitor
found an error and to click F! to continue.. I was not able to get F1 to
respond, and after trying a couple of times to turn off my computer
manually, I was finally able to get to a screen where Chkdsk was checking
for errors.. it seemed to fix them, finding several minor errors and even
an
error in a gif file. Can someone tell me if there is something I can do
to
fix the problem or if chkdsk corrected the errors, and is everything ok
now??? sure hope so! Appreciate any response, thanks Rainy..

Rainy,

You've been around here long enough to know this first point already. I'm
including it for the benefit of others.

Your first priority should be to make sure all your important files are
backed
up. CD/DVDs are preferable but an external hard drive will do if that's
all
you
have available. Once you've done that, test the backup to make sure you
can
restore your files in a worst case scenario.

Now, back to your problem. Odds are this is a hardware issue. The usual
suspects
are your hard drive, power supply unit, or memory.

If you're curious about what the Hardware Monitor error was, you will have
to
get into your system's BIOS and look for an error report. Look on the
screen
when your computer first boots for the key you need to hit to access the
BIOS
setup program. F2 and DEL are the most common ones.

To view the chkdsk results, do the following;

Go to Start -> Run and enter eventvwr.msc in the Open box.
Note: You can also access Event Viewer through Control Panel ->
Administrative
Tools.
In Event Viewer, click on Application in the left hand column.
Look in the right hand pane for a recent entry with Winlogon as the Source
and
1001 for the Event ID .
Double click on the entry to see the results.

You might want to check the hard drive manufacturer's web site to see if
they
have a diagnostic utility available. If you're not sure what make and
model
hard
drive is installed in your computer, you can check System Information,
(Start ->
All Programs -> Accessories -> System Tools -> System Information). This
utility
can also be accessed through Start -> Run -> msinfo32.exe. Look under
Components -> Storage -> Disks.

If you prefer, you can use a program such as Everest Home Edition to find
out
who manufactured your hard drive.

http://www.majorgeeks.com/download4181.html

Here's a program which will test your system's RAM.

Memtest86
http://www.memtest86.com/

Testing a PSU is not something I'd recommend the average user attempt. If
a
PSU
is suspected, the usual procedure is to replace it with a known working
unit.

Good luck

Nepatsfan

 

[Rainy]

I just downloaded the Maxtor utility and all it did was to have me create a
bootable floppy drive.. I'm confused as to why.. since my Maxtor is my
second drive, not the one with windows on it.. Can I boot with a non windows
drive? I think I can but it didn't check my drive at all.. that's all it
did..

I looked at the memtest86, but this is always my problem.. there are several
to choose froom... b on the first choice and a on the second.. but don't
know which one..

Yes I ran the HD tune on both drives, and posted the results in my previous
email.. you must not have seen it..

As always any help appreciated.. Rainy

a.. Download - Linux Memtest86 v3.4 Source and binary Package
b.. Download - Pre-Compiled Memtest86 v3.4a installable from Windows and
DOS
ISO images suitable for creating a bootable Memtest86 CD-ROM
a.. Download - Memtest86 v3.4a ISO image (zip)
b.. Download - Memtest86 v3.4a ISO image (gzip)


There's a utility designed to check Maxtor hard drives available at the web
site
listed below. You might want to run it to confirm the results you got with
HD
Tune.

PowerMax v4.23
http://www.tacktech.com/pub/mirror/maxtor/PwrMxEn.exe

Just out of curiosity, have you run any tests on your C drive? I'm guessing
that
you have two hard drives in your computer.

Also, did you run memtest86? Did you check the BIOS for an error log?

Nepatsfan

thanks Nepatsfan, for the response.. sorry I thought when the link said
mem
something, you were asking for me to check my memory.. stupid assumption
on
my part since we were talking about hard drive errors.. brother!!!

I ran Everest and I determined my hard drive in question is my D
Drive..which is a Maxtor Gl 080P0 but clicking on it, nothing appeared in
the lower pane..

When I went to maxtor.com and clicked on troubleshooting, it brought me to
Seagate, I am assuming again.. lol that Seagate bought out Maxtor.. but of
course I could be wrong.but got a little lost when I was there, not
knowing
what to click on..

Checked my hard drive with the utitity you mentioned and this is what it
said!! Unless I am reading this wrong, I am in pretty good shape. of
course
if you see something I don't.. please don't hesitate to tell me.. thanks!

.I really do what to thank you for all your help.. it's the techs like
yourself that make this group awesome!! hugs Rainy ps I could not take
care of my computer without people like yourself! I don't have the money
or
means.. at least this way I can take care of it..

Drive D "The one in question"

HD Tune: Maxtor 6L080P0 Benchmark

Transfer Rate Minimum : 31.0 MB/sec
Transfer Rate Maximum : 63.6 MB/sec
Transfer Rate Average : 53.2 MB/sec
Access Time : 13.1 ms
Burst Rate : 98.7 MB/sec
CPU Usage : 6.8%
HD Tune: Maxtor 6L080P0 Error Scan

Scanned data : 78135 MB
Damaged Blocks : 0.0 %
Elapsed Time : 0:33
HD Tune: Maxtor 6L080P0 Health

ID Current Worst ThresholdData
Status
(03) Spin Up Time 227 227 63 5050 Ok
(04) Start/Stop Count 253 253 0 47 Ok
(05) Reallocated Sector Count 253 253 63 0 Ok
(06) Read Channel Margin 253 253 100 0 Ok
(07) Seek Error Rate 253 252 0 0 Ok
(08) Seek Time Performance 250 245 187 38019 Ok
(09) Power On Hours Count 209 209 0 62528 Ok
(0A) Spin Retry Count 253 252 157 0 Ok
(0B) Calibration Retry Count 253 252 223 0 Ok
(0C) Power Cycle Count 253 253 0 205 Ok
(C0) Power Off Retract Count 253 253 0 0 Ok
(C1) Load Cycle Count 253 253 0 0 Ok
(C2) Temperature 38 253 0 44 Ok
(C3) Hardware ECC Recovered 253 252 0 4096 Ok
(C4) Reallocated Event Count 253 253 0 0 Ok
(C5) Current Pending Sector 253 253 0 0 Ok
(C6) Offline Uncorrectable 253 253 0 0 Ok
(C7) Ultra DMA CRC Error Count 199 199 0 0 Ok
(C8) Write Error Rate 253 252 0 0 Ok
(C9) TA Counter Detected 253 252 0 0 Ok
(CA) TA Counter Increased 253 252 0 0 Ok
(CB) Run Out Cancel 253 252 180 0 Ok
(CC) Soft ECC Correction 253 252 0 0 Ok
(CD) Thermal Asperity Rate 253 252 0 0 Ok
(CF) Spin High Current 253 252 0 0 Ok
(D0) Spin Buzz 253 252 0 0 Ok
(D1) Offline Seek Performance 241 241 0 145 Ok
(D2) (unknown attribute) 253 252 0 0 Ok
(D3) (unknown attribute) 253 252 0 0 Ok
(D4) (unknown attribute) 253 252 0 0 Ok

Power On Time : 62528
Health Status : Ok
HD Tune: Maxtor 6L080P0 Error Scan

Scanned data : 78135 MB
Damaged Blocks : 0.0 %
Elapsed Time : 0:33




Drive C
HD Tune: WDC WD600LB-55DNA0 Benchmark

Transfer Rate Minimum : 31.0 MB/sec
Transfer Rate Maximum : 63.6 MB/sec
Transfer Rate Average : 53.2 MB/sec
Access Time : 13.1 ms
Burst Rate : 98.7 MB/sec
CPU Usage : 6.8%

HD Tune: WDC WD600LB-55DNA0 Information

Firmware version : 77.07W77
Serial number : WD-WMADW1189991
Capacity : 55.9 GB (~60.0 GB)
Buffer size : 2048 KB
Standard : ATA/ATAPI-6
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : no
Power-up in Standby : no
Security Mode : yes
Firmware Upgradable : yes

Partition : 1
Drive letter : C:\
Label :
Capacity : 57239 MB
Usage : 71.91%
Type : NTFS
Bootable : Yes

HD Tune: WDC WD600LB-55DNA0 Health

ID Current Worst ThresholdData
Status
(01) Raw Read Error Rate 200 200 51 0 Ok
(03) Spin Up Time 87 86 21 2158 Ok
(04) Start/Stop Count 100 100 40 244 Ok
(05) Reallocated Sector Count 200 200 140 0 Ok
(07) Seek Error Rate 100 253 51 0 Ok
(09) Power On Hours Count 74 74 0 19476 Ok
(0A) Spin Retry Count 100 100 51 0 Ok
(0B) Calibration Retry Count 100 100 51 0 Ok
(0C) Power Cycle Count 100 100 0 231 Ok
(C2) Temperature 100 253 0 43 Ok
(C4) Reallocated Event Count 200 200 0 0 Ok
(C5) Current Pending Sector 200 200 0 0 Ok
(C6) Offline Uncorrectable 200 200 0 0 Ok
(C7) Ultra DMA CRC Error Count 200 253 0 0 Ok
(C8) Write Error Rate 200 85 51 0 Ok

Power On Time : 19476
Health Status : Ok

HD Tune: WDC WD600LB-55DNA0 Error Scan

Scanned data : 57219 MB
Damaged Blocks : 0.0 %
Elapsed Time : 0:36














Rainy,

You're right about Everest Home Edition. It's an updated version of
Aida32.

That said, the reason I suggested you download that program was to help
identify
your hard drive's make and model #, not to test your system's RAM. Look
under
the Storage branch for the Windows Storage entry. Your hard drive should
be
listed in the right hand pane. Click on it and information will be
displayed
in
the lower pane. Once you identify the hard drive, you can go to the
manufacturer's web site and see if they have a hard drive diagnostic
utility
available for download.

Another option to test your hard drive is this program. The free version,
2.55,
is fine. You don't have to download version 3.0.

HD Tune
http://www.hdtune.com/

As for testing your system's RAM, you can run this program.

Memtest86
http://www.memtest86.com/

Finally, it's PSU, not PCU. A PSU is your computer's Power Supply Unit.
It's
the
box at the top of the case where the power cord is connected. On occasion,
a
malfunctioning power supply unit can cause your system to freeze. That's
why
I
mentioned it in my earlier response. Testing a power supply unit isn't
something
that the average computer user should attempt. As I stated earlier, if the
power
supply unit is suspected of being defective, replace it with a new one.
This
would be done after all other suspects have been eliminated.

Sorry for the confusion,

Nepatsfan

Hi Nepatsfnh, Yes I have been a member of this group for some time.. and
have gotten some wonderful information here... I back up regularly and
after
this happened this morning, I began the process of backing up once
again..
it takes all day.. such a chore, but if I don't want to lose what I have
it's necessary I just downloaded Everest seems like it's similar to
Belarc Advisor, or Aida32.. here is what it said about my ram

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys,
Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage
http://www.lavalys.com/
Report Type Quick Report
Computer MYCOMPUTER
Generator Rainy
Operating System Microsoft Windows XP
Home Edition 5.1.2600 (WinXP Retail)
Date 2008-04-05
Time 11:55


--------[
Memory ]------------------------------------------------------------------------------------------------------

Physical Memory:
Total 1023 MB
Used 367 MB
Free 655 MB
Utilization 36 %

Swap Space:
Total 2462 MB
Used 381 MB
Free 2080 MB
Utilization 15 %

Virtual Memory:
Total 3485 MB
Used 748 MB
Free 2736 MB
Utilization 21 %

Physical Address Extension (PAE):
Supported by Operating System Yes
Supported by CPU Yes
Active No

If you see anything that could be a concern to me, please let me know. If
there is anything I can change, like swap size which will help my
computer,
I would love to know..

. I don't know what PCU is... sorry if this is a lame question.. but
have
never to my recollection seen PCwith a U after it.. Information
appreciated
Rainy



I downloaded

Hi..this morning after waking up, I found my computer frozen, and was
forced
to at first restart which let me to a screen that told me Hardware
Monitor
found an error and to click F! to continue.. I was not able to get F1
to
respond, and after trying a couple of times to turn off my computer
manually, I was finally able to get to a screen where Chkdsk was
checking
for errors.. it seemed to fix them, finding several minor errors and
even
an
error in a gif file. Can someone tell me if there is something I can do
to
fix the problem or if chkdsk corrected the errors, and is everything ok
now??? sure hope so! Appreciate any response, thanks Rainy..

Rainy,

You've been around here long enough to know this first point already. I'm
including it for the benefit of others.

Your first priority should be to make sure all your important files are
backed
up. CD/DVDs are preferable but an external hard drive will do if that's
all
you
have available. Once you've done that, test the backup to make sure you
can
restore your files in a worst case scenario.

Now, back to your problem. Odds are this is a hardware issue. The usual
suspects
are your hard drive, power supply unit, or memory.

If you're curious about what the Hardware Monitor error was, you will
have
to
get into your system's BIOS and look for an error report. Look on the
screen
when your computer first boots for the key you need to hit to access the
BIOS
setup program. F2 and DEL are the most common ones.

To view the chkdsk results, do the following;

Go to Start -> Run and enter eventvwr.msc in the Open box.
Note: You can also access Event Viewer through Control Panel ->
Administrative
Tools.
In Event Viewer, click on Application in the left hand column.
Look in the right hand pane for a recent entry with Winlogon as the
Source
and
1001 for the Event ID .
Double click on the entry to see the results.

You might want to check the hard drive manufacturer's web site to see if
they
have a diagnostic utility available. If you're not sure what make and
model
hard
drive is installed in your computer, you can check System Information,
(Start ->
All Programs -> Accessories -> System Tools -> System Information). This
utility
can also be accessed through Start -> Run -> msinfo32.exe. Look under
Components -> Storage -> Disks.

If you prefer, you can use a program such as Everest Home Edition to find
out
who manufactured your hard drive.

http://www.majorgeeks.com/download4181.html

Here's a program which will test your system's RAM.

Memtest86
http://www.memtest86.com/

Testing a PSU is not something I'd recommend the average user attempt. If
a
PSU
is suspected, the usual procedure is to replace it with a known working
unit.

Good luck

Nepatsfan

 

[Nepatsfan]

Answered inline.

I just downloaded the Maxtor utility and all it did was to have me create a
bootable floppy drive.. I'm confused as to why.. since my Maxtor is my
second drive, not the one with windows on it.. Can I boot with a non windows
drive? I think I can but it didn't check my drive at all.. that's all it
did..

After booting from the floppy, hit the F8 key twice. You should now be able to
select the Maxtor drive by using the down arrow key. Keep in mind that since
you've already gotten good results from HD Tune, running this test is sort of
like asking for a second opinion.

I looked at the memtest86, but this is always my problem.. there are several
to choose froom... b on the first choice and a on the second.. but don't
know which one..

Download this file from the Memtest86 web site.

Pre-Compiled Memtest86 v3.4a installable from Windows and DOS
http://www.memtest86.com/memtest34a.zip

Open the zip file and extract the contents. Put a blank floppy in the drive. Run
Install.bat and answer A: when asked for the target drive. Boot from the floppy
to test your RAM. Keep in mind that the default tests could take a long time to
run.

Microsoft also has a memory diagnostic program which you may find easier to use.
Once again, it will create a bootable floppy to run the test.

Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp

Good luck

Nepatsfan

Yes I ran the HD tune on both drives, and posted the results in my previous
email.. you must not have seen it..

As always any help appreciated.. Rainy

a.. Download - Linux Memtest86 v3.4 Source and binary Package
b.. Download - Pre-Compiled Memtest86 v3.4a installable from Windows and
DOS
ISO images suitable for creating a bootable Memtest86 CD-ROM
a.. Download - Memtest86 v3.4a ISO image (zip)
b.. Download - Memtest86 v3.4a ISO image (gzip)


There's a utility designed to check Maxtor hard drives available at the web
site
listed below. You might want to run it to confirm the results you got with
HD
Tune.

PowerMax v4.23
http://www.tacktech.com/pub/mirror/maxtor/PwrMxEn.exe

Just out of curiosity, have you run any tests on your C drive? I'm guessing
that
you have two hard drives in your computer.

Also, did you run memtest86? Did you check the BIOS for an error log?

Nepatsfan

thanks Nepatsfan, for the response.. sorry I thought when the link said
mem
something, you were asking for me to check my memory.. stupid assumption
on
my part since we were talking about hard drive errors.. brother!!!

I ran Everest and I determined my hard drive in question is my D
Drive..which is a Maxtor Gl 080P0 but clicking on it, nothing appeared in
the lower pane..

When I went to maxtor.com and clicked on troubleshooting, it brought me to
Seagate, I am assuming again.. lol that Seagate bought out Maxtor.. but of
course I could be wrong.but got a little lost when I was there, not
knowing
what to click on..

Checked my hard drive with the utitity you mentioned and this is what it
said!! Unless I am reading this wrong, I am in pretty good shape. of
course
if you see something I don't.. please don't hesitate to tell me.. thanks!

.I really do what to thank you for all your help.. it's the techs like
yourself that make this group awesome!! hugs Rainy ps I could not take
care of my computer without people like yourself! I don't have the money
or
means.. at least this way I can take care of it..

Drive D "The one in question"

HD Tune: Maxtor 6L080P0 Benchmark

Transfer Rate Minimum : 31.0 MB/sec
Transfer Rate Maximum : 63.6 MB/sec
Transfer Rate Average : 53.2 MB/sec
Access Time : 13.1 ms
Burst Rate : 98.7 MB/sec
CPU Usage : 6.8%
HD Tune: Maxtor 6L080P0 Error Scan

Scanned data : 78135 MB
Damaged Blocks : 0.0 %
Elapsed Time : 0:33
HD Tune: Maxtor 6L080P0 Health

ID Current Worst ThresholdData
Status
(03) Spin Up Time 227 227 63 5050 Ok
(04) Start/Stop Count 253 253 0 47 Ok
(05) Reallocated Sector Count 253 253 63 0 Ok
(06) Read Channel Margin 253 253 100 0 Ok
(07) Seek Error Rate 253 252 0 0 Ok
(08) Seek Time Performance 250 245 187 38019 Ok
(09) Power On Hours Count 209 209 0 62528 Ok
(0A) Spin Retry Count 253 252 157 0 Ok
(0B) Calibration Retry Count 253 252 223 0 Ok
(0C) Power Cycle Count 253 253 0 205 Ok
(C0) Power Off Retract Count 253 253 0 0 Ok
(C1) Load Cycle Count 253 253 0 0 Ok
(C2) Temperature 38 253 0 44 Ok
(C3) Hardware ECC Recovered 253 252 0 4096 Ok
(C4) Reallocated Event Count 253 253 0 0 Ok
(C5) Current Pending Sector 253 253 0 0 Ok
(C6) Offline Uncorrectable 253 253 0 0 Ok
(C7) Ultra DMA CRC Error Count 199 199 0 0 Ok
(C8) Write Error Rate 253 252 0 0 Ok
(C9) TA Counter Detected 253 252 0 0 Ok
(CA) TA Counter Increased 253 252 0 0 Ok
(CB) Run Out Cancel 253 252 180 0 Ok
(CC) Soft ECC Correction 253 252 0 0 Ok
(CD) Thermal Asperity Rate 253 252 0 0 Ok
(CF) Spin High Current 253 252 0 0 Ok
(D0) Spin Buzz 253 252 0 0 Ok
(D1) Offline Seek Performance 241 241 0 145 Ok
(D2) (unknown attribute) 253 252 0 0 Ok
(D3) (unknown attribute) 253 252 0 0 Ok
(D4) (unknown attribute) 253 252 0 0 Ok

Power On Time : 62528
Health Status : Ok
HD Tune: Maxtor 6L080P0 Error Scan

Scanned data : 78135 MB
Damaged Blocks : 0.0 %
Elapsed Time : 0:33




Drive C
HD Tune: WDC WD600LB-55DNA0 Benchmark

Transfer Rate Minimum : 31.0 MB/sec
Transfer Rate Maximum : 63.6 MB/sec
Transfer Rate Average : 53.2 MB/sec
Access Time : 13.1 ms
Burst Rate : 98.7 MB/sec
CPU Usage : 6.8%

HD Tune: WDC WD600LB-55DNA0 Information

Firmware version : 77.07W77
Serial number : WD-WMADW1189991
Capacity : 55.9 GB (~60.0 GB)
Buffer size : 2048 KB
Standard : ATA/ATAPI-6
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : no
Power-up in Standby : no
Security Mode : yes
Firmware Upgradable : yes

Partition : 1
Drive letter : C:\
Label :
Capacity : 57239 MB
Usage : 71.91%
Type : NTFS
Bootable : Yes

HD Tune: WDC WD600LB-55DNA0 Health

ID Current Worst ThresholdData
Status
(01) Raw Read Error Rate 200 200 51 0 Ok
(03) Spin Up Time 87 86 21 2158 Ok
(04) Start/Stop Count 100 100 40 244 Ok
(05) Reallocated Sector Count 200 200 140 0 Ok
(07) Seek Error Rate 100 253 51 0 Ok
(09) Power On Hours Count 74 74 0 19476 Ok
(0A) Spin Retry Count 100 100 51 0 Ok
(0B) Calibration Retry Count 100 100 51 0 Ok
(0C) Power Cycle Count 100 100 0 231 Ok
(C2) Temperature 100 253 0 43 Ok
(C4) Reallocated Event Count 200 200 0 0 Ok
(C5) Current Pending Sector 200 200 0 0 Ok
(C6) Offline Uncorrectable 200 200 0 0 Ok
(C7) Ultra DMA CRC Error Count 200 253 0 0 Ok
(C8) Write Error Rate 200 85 51 0 Ok

Power On Time : 19476
Health Status : Ok

HD Tune: WDC WD600LB-55DNA0 Error Scan

Scanned data : 57219 MB
Damaged Blocks : 0.0 %
Elapsed Time : 0:36














Rainy,

You're right about Everest Home Edition. It's an updated version of
Aida32.

That said, the reason I suggested you download that program was to help
identify
your hard drive's make and model #, not to test your system's RAM. Look
under
the Storage branch for the Windows Storage entry. Your hard drive should
be
listed in the right hand pane. Click on it and information will be
displayed
in
the lower pane. Once you identify the hard drive, you can go to the
manufacturer's web site and see if they have a hard drive diagnostic
utility
available for download.

Another option to test your hard drive is this program. The free version,
2.55,
is fine. You don't have to download version 3.0.

HD Tune
http://www.hdtune.com/

As for testing your system's RAM, you can run this program.

Memtest86
http://www.memtest86.com/

Finally, it's PSU, not PCU. A PSU is your computer's Power Supply Unit.
It's
the
box at the top of the case where the power cord is connected. On occasion,
a
malfunctioning power supply unit can cause your system to freeze. That's
why
I
mentioned it in my earlier response. Testing a power supply unit isn't
something
that the average computer user should attempt. As I stated earlier, if the
power
supply unit is suspected of being defective, replace it with a new one.
This
would be done after all other suspects have been eliminated.

Sorry for the confusion,

Nepatsfan

Hi Nepatsfnh, Yes I have been a member of this group for some time.. and
have gotten some wonderful information here... I back up regularly and
after
this happened this morning, I began the process of backing up once
again..
it takes all day.. such a chore, but if I don't want to lose what I have
it's necessary I just downloaded Everest seems like it's similar to
Belarc Advisor, or Aida32.. here is what it said about my ram

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys,
Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage
http://www.lavalys.com/
Report Type Quick Report
Computer MYCOMPUTER
Generator Rainy
Operating System Microsoft Windows XP
Home Edition 5.1.2600 (WinXP Retail)
Date 2008-04-05
Time 11:55


--------[
Memory ]------------------------------------------------------------------------------------------------------

Physical Memory:
Total 1023 MB
Used 367 MB
Free 655 MB
Utilization 36 %

Swap Space:
Total 2462 MB
Used 381 MB
Free 2080 MB
Utilization 15 %

Virtual Memory:
Total 3485 MB
Used 748 MB
Free 2736 MB
Utilization 21 %

Physical Address Extension (PAE):
Supported by Operating System Yes
Supported by CPU Yes
Active No

If you see anything that could be a concern to me, please let me know. If
there is anything I can change, like swap size which will help my
computer,
I would love to know..

. I don't know what PCU is... sorry if this is a lame question.. but
have
never to my recollection seen PCwith a U after it.. Information
appreciated
Rainy



I downloaded
Hi..this morning after waking up, I found my computer frozen, and was
forced
to at first restart which let me to a screen that told me Hardware
Monitor
found an error and to click F! to continue.. I was not able to get F1
to
respond, and after trying a couple of times to turn off my computer
manually, I was finally able to get to a screen where Chkdsk was
checking
for errors.. it seemed to fix them, finding several minor errors and
even
an
error in a gif file. Can someone tell me if there is something I can do
to
fix the problem or if chkdsk corrected the errors, and is everything ok
now??? sure hope so! Appreciate any response, thanks Rainy..




Rainy,

You've been around here long enough to know this first point already. I'm
including it for the benefit of others.

Your first priority should be to make sure all your important files are
backed
up. CD/DVDs are preferable but an external hard drive will do if that's
all
you
have available. Once you've done that, test the backup to make sure you
can
restore your files in a worst case scenario.

Now, back to your problem. Odds are this is a hardware issue. The usual
suspects
are your hard drive, power supply unit, or memory.

If you're curious about what the Hardware Monitor error was, you will
have
to
get into your system's BIOS and look for an error report. Look on the
screen
when your computer first boots for the key you need to hit to access the
BIOS
setup program. F2 and DEL are the most common ones.

To view the chkdsk results, do the following;

Go to Start -> Run and enter eventvwr.msc in the Open box.
Note: You can also access Event Viewer through Control Panel ->
Administrative
Tools.
In Event Viewer, click on Application in the left hand column.
Look in the right hand pane for a recent entry with Winlogon as the
Source
and
1001 for the Event ID .
Double click on the entry to see the results.

You might want to check the hard drive manufacturer's web site to see if
they
have a diagnostic utility available. If you're not sure what make and
model
hard
drive is installed in your computer, you can check System Information,
(Start ->
All Programs -> Accessories -> System Tools -> System Information). This
utility
can also be accessed through Start -> Run -> msinfo32.exe. Look under
Components -> Storage -> Disks.

If you prefer, you can use a program such as Everest Home Edition to find
out
who manufactured your hard drive.

http://www.majorgeeks.com/download4181.html

Here's a program which will test your system's RAM.

Memtest86
http://www.memtest86.com/

Testing a PSU is not something I'd recommend the average user attempt. If
a
PSU
is suspected, the usual procedure is to replace it with a known working
unit.

Good luck

Nepatsfan

 

[w_tom]

I just downloaded the Maxtor utility and all it did was to have me create a
bootable floppy drive.. I'm confused as to why.. since my Maxtor is my
second drive, not the one with windows on it..

As others have recommended, find a problem before fixing it.
Locating a defect is what diagnostics (Seagate and Memtest86) are
about. Because of complexity created by the 'self-healing' and other
functions in Windows, the only useful diagnostic executes without
Windows.

Better computer manufacturers provide comprehensive hardware
diagnostics for free. Those diagnostics would have made analysis
faster and easier.

Moving on, freezing of XP is limited to only some hardware. Disk
drive is not on that list. List includes video processor, sound card,
CPU, some motherboard functions, some memory, and power supply
'system'. Yes, not just a power supply.

Good is that a problem is being confronted before it gets worse - ie
data backup, reviewing system (event) logs, executing diagnostics,
etc. Move on to verify the power supply 'system'. That 'system'
can make anything else appear defective. 'System' integrity should
be established before moving only to those other suspects.

Simply access all peripherals simultaneously - to maximize power
supply load. That means displaying complex graphics (ie a movie),
while downloading from the internet, while playing a CD-Rom, while
searching for files on a diskette, while playing sound, while ... now
the power supply has a maximum possible load. Only the second half of
a two minute procedure applies in "When your computer dies without
warning....." starting 6 Feb 2007 in the newsgroup alt.windows-xp
at:
http://tinyurl.com/yvf9vh
Connector chart to locate each color:
http://www.hardwarebook.net/connector/power/atxpower.html
With a maximum load, numbers on only one of orange, red, purple, and
yellow wires are recorded. Numbers must exceed 3.23, 4.87, and 11.7.
These simple measurements can identify numerous problems. Those
values reported here might provide other useful facts.

Once a power supply system moves from 'unknown' to 'definitively
good', then test other suspects. Memtst86 is another good
diagnostic. That diagnostic must first pass at room temperature.
Then it must pass when memory is heated by a hairdryer on highest heat
- another perfectly normal temperature to memory and semiconductors
that talk to memory. Normal is to have memory failing in Windows but
passing diagnostics at 70 degrees F. Defective (intermittent) memory
is identified when a memory diagnostic executes at a perfectly normal
100+ degrees - hairdryer temperatures. This procedure to locate
intermittent memory that may have been always defective even a year
ago.

Move on to video processor. Obtain a diagnostic from that
manufacturer. Perform same room temperature and 'heated' diagnostic
testing. If it passes at both normal temperatures, then move on to
other suspects.

Again, disk drive cannot 'freeze' an XP OS. Components that can
create that freeze are a shorter list. Diagnostics take each
component from 'unknown' to either 'definitively good' or
'definitively bad'. Then replace that defective part.

 

[Rainy]

thanks so much for all this information.. Most of what you are suggesting
for me, is beyond me.. I am having difficulty doing some of the suggestions
as noted to Netpatsfan.. I have tried and tried to get those floppies to do
something.. this is all great information.. and will save it for my son
who knows how to do these things, will be moving to Indy.. and will show him
what you have written, thanks so much.. Rainy

I just downloaded the Maxtor utility and all it did was to have me create
a
bootable floppy drive.. I'm confused as to why.. since my Maxtor is my
second drive, not the one with windows on it..

As others have recommended, find a problem before fixing it.
Locating a defect is what diagnostics (Seagate and Memtest86) are
about. Because of complexity created by the 'self-healing' and other
functions in Windows, the only useful diagnostic executes without
Windows.

Better computer manufacturers provide comprehensive hardware
diagnostics for free. Those diagnostics would have made analysis
faster and easier.

Moving on, freezing of XP is limited to only some hardware. Disk
drive is not on that list. List includes video processor, sound card,
CPU, some motherboard functions, some memory, and power supply
'system'. Yes, not just a power supply.

Good is that a problem is being confronted before it gets worse - ie
data backup, reviewing system (event) logs, executing diagnostics,
etc. Move on to verify the power supply 'system'. That 'system'
can make anything else appear defective. 'System' integrity should
be established before moving only to those other suspects.

Simply access all peripherals simultaneously - to maximize power
supply load. That means displaying complex graphics (ie a movie),
while downloading from the internet, while playing a CD-Rom, while
searching for files on a diskette, while playing sound, while ... now
the power supply has a maximum possible load. Only the second half of
a two minute procedure applies in "When your computer dies without
warning....." starting 6 Feb 2007 in the newsgroup alt.windows-xp
at:
http://tinyurl.com/yvf9vh
Connector chart to locate each color:
http://www.hardwarebook.net/connector/power/atxpower.html
With a maximum load, numbers on only one of orange, red, purple, and
yellow wires are recorded. Numbers must exceed 3.23, 4.87, and 11.7.
These simple measurements can identify numerous problems. Those
values reported here might provide other useful facts.

Once a power supply system moves from 'unknown' to 'definitively
good', then test other suspects. Memtst86 is another good
diagnostic. That diagnostic must first pass at room temperature.
Then it must pass when memory is heated by a hairdryer on highest heat
- another perfectly normal temperature to memory and semiconductors
that talk to memory. Normal is to have memory failing in Windows but
passing diagnostics at 70 degrees F. Defective (intermittent) memory
is identified when a memory diagnostic executes at a perfectly normal
100+ degrees - hairdryer temperatures. This procedure to locate
intermittent memory that may have been always defective even a year
ago.

Move on to video processor. Obtain a diagnostic from that
manufacturer. Perform same room temperature and 'heated' diagnostic
testing. If it passes at both normal temperatures, then move on to
other suspects.

Again, disk drive cannot 'freeze' an XP OS. Components that can
create that freeze are a shorter list. Diagnostics take each
component from 'unknown' to either 'definitively good' or
'definitively bad'. Then replace that defective part.

 

[Rainy]

Hi Nepatsfan..Sorry about my delay in answering, but I was working on this
yesterday for a lot of the day and evening to try and get the floppies to
"do" something.. I loaded the floppy, rebooted, a hard boot, then pressed F8
twice and landed in safemode, so I must be doing it at the wrong time.. I do
appreciate your help..oh I opted for the Windows Memory Diagnostic but the
only thing I was able to do was run the hdtune utility.. I tried, honest
I did.. hugs Rainy..
Answered inline.

I just downloaded the Maxtor utility and all it did was to have me create a
bootable floppy drive.. I'm confused as to why.. since my Maxtor is my
second drive, not the one with windows on it.. Can I boot with a non
windows
drive? I think I can but it didn't check my drive at all.. that's all it
did..

After booting from the floppy, hit the F8 key twice. You should now be able
to
select the Maxtor drive by using the down arrow key. Keep in mind that since
you've already gotten good results from HD Tune, running this test is sort
of
like asking for a second opinion.

I looked at the memtest86, but this is always my problem.. there are
several
to choose froom... b on the first choice and a on the second.. but don't
know which one..

Download this file from the Memtest86 web site.

Pre-Compiled Memtest86 v3.4a installable from Windows and DOS
http://www.memtest86.com/memtest34a.zip

Open the zip file and extract the contents. Put a blank floppy in the drive.
Run
Install.bat and answer A: when asked for the target drive. Boot from the
floppy
to test your RAM. Keep in mind that the default tests could take a long time
to
run.

Microsoft also has a memory diagnostic program which you may find easier to
use.
Once again, it will create a bootable floppy to run the test.

Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp

Good luck

Nepatsfan

Yes I ran the HD tune on both drives, and posted the results in my
previous
email.. you must not have seen it..

As always any help appreciated.. Rainy

a.. Download - Linux Memtest86 v3.4 Source and binary Package
b.. Download - Pre-Compiled Memtest86 v3.4a installable from Windows and
DOS
ISO images suitable for creating a bootable Memtest86 CD-ROM
a.. Download - Memtest86 v3.4a ISO image (zip)
b.. Download - Memtest86 v3.4a ISO image (gzip)


There's a utility designed to check Maxtor hard drives available at the
web
site
listed below. You might want to run it to confirm the results you got with
HD
Tune.

PowerMax v4.23
http://www.tacktech.com/pub/mirror/maxtor/PwrMxEn.exe

Just out of curiosity, have you run any tests on your C drive? I'm
guessing
that
you have two hard drives in your computer.

Also, did you run memtest86? Did you check the BIOS for an error log?

Nepatsfan

thanks Nepatsfan, for the response.. sorry I thought when the link said
mem
something, you were asking for me to check my memory.. stupid assumption
on
my part since we were talking about hard drive errors.. brother!!!

I ran Everest and I determined my hard drive in question is my D
Drive..which is a Maxtor Gl 080P0 but clicking on it, nothing appeared in
the lower pane..

When I went to maxtor.com and clicked on troubleshooting, it brought me
to
Seagate, I am assuming again.. lol that Seagate bought out Maxtor.. but
of
course I could be wrong.but got a little lost when I was there, not
knowing
what to click on..

Checked my hard drive with the utitity you mentioned and this is what it
said!! Unless I am reading this wrong, I am in pretty good shape. of
course
if you see something I don't.. please don't hesitate to tell me.. thanks!

.I really do what to thank you for all your help.. it's the techs like
yourself that make this group awesome!! hugs Rainy ps I could not take
care of my computer without people like yourself! I don't have the money
or
means.. at least this way I can take care of it..

Drive D "The one in question"

HD Tune: Maxtor 6L080P0 Benchmark

Transfer Rate Minimum : 31.0 MB/sec
Transfer Rate Maximum : 63.6 MB/sec
Transfer Rate Average : 53.2 MB/sec
Access Time : 13.1 ms
Burst Rate : 98.7 MB/sec
CPU Usage : 6.8%
HD Tune: Maxtor 6L080P0 Error Scan

Scanned data : 78135 MB
Damaged Blocks : 0.0 %
Elapsed Time : 0:33
HD Tune: Maxtor 6L080P0 Health

ID Current Worst ThresholdData
Status
(03) Spin Up Time 227 227 63 5050 Ok
(04) Start/Stop Count 253 253 0 47 Ok
(05) Reallocated Sector Count 253 253 63 0 Ok
(06) Read Channel Margin 253 253 100 0 Ok
(07) Seek Error Rate 253 252 0 0 Ok
(08) Seek Time Performance 250 245 187 38019 Ok
(09) Power On Hours Count 209 209 0 62528 Ok
(0A) Spin Retry Count 253 252 157 0 Ok
(0B) Calibration Retry Count 253 252 223 0 Ok
(0C) Power Cycle Count 253 253 0 205 Ok
(C0) Power Off Retract Count 253 253 0 0 Ok
(C1) Load Cycle Count 253 253 0 0 Ok
(C2) Temperature 38 253 0 44 Ok
(C3) Hardware ECC Recovered 253 252 0 4096 Ok
(C4) Reallocated Event Count 253 253 0 0 Ok
(C5) Current Pending Sector 253 253 0 0 Ok
(C6) Offline Uncorrectable 253 253 0 0 Ok
(C7) Ultra DMA CRC Error Count 199 199 0 0 Ok
(C8) Write Error Rate 253 252 0 0 Ok
(C9) TA Counter Detected 253 252 0 0 Ok
(CA) TA Counter Increased 253 252 0 0 Ok
(CB) Run Out Cancel 253 252 180 0 Ok
(CC) Soft ECC Correction 253 252 0 0 Ok
(CD) Thermal Asperity Rate 253 252 0 0 Ok
(CF) Spin High Current 253 252 0 0 Ok
(D0) Spin Buzz 253 252 0 0 Ok
(D1) Offline Seek Performance 241 241 0 145 Ok
(D2) (unknown attribute) 253 252 0 0 Ok
(D3) (unknown attribute) 253 252 0 0 Ok
(D4) (unknown attribute) 253 252 0 0 Ok

Power On Time : 62528
Health Status : Ok
HD Tune: Maxtor 6L080P0 Error Scan

Scanned data : 78135 MB
Damaged Blocks : 0.0 %
Elapsed Time : 0:33




Drive C
HD Tune: WDC WD600LB-55DNA0 Benchmark

Transfer Rate Minimum : 31.0 MB/sec
Transfer Rate Maximum : 63.6 MB/sec
Transfer Rate Average : 53.2 MB/sec
Access Time : 13.1 ms
Burst Rate : 98.7 MB/sec
CPU Usage : 6.8%

HD Tune: WDC WD600LB-55DNA0 Information

Firmware version : 77.07W77
Serial number : WD-WMADW1189991
Capacity : 55.9 GB (~60.0 GB)
Buffer size : 2048 KB
Standard : ATA/ATAPI-6
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : no
Power-up in Standby : no
Security Mode : yes
Firmware Upgradable : yes

Partition : 1
Drive letter : C:\
Label :
Capacity : 57239 MB
Usage : 71.91%
Type : NTFS
Bootable : Yes

HD Tune: WDC WD600LB-55DNA0 Health

ID Current Worst ThresholdData
Status
(01) Raw Read Error Rate 200 200 51 0 Ok
(03) Spin Up Time 87 86 21 2158 Ok
(04) Start/Stop Count 100 100 40 244 Ok
(05) Reallocated Sector Count 200 200 140 0 Ok
(07) Seek Error Rate 100 253 51 0 Ok
(09) Power On Hours Count 74 74 0 19476 Ok
(0A) Spin Retry Count 100 100 51 0 Ok
(0B) Calibration Retry Count 100 100 51 0 Ok
(0C) Power Cycle Count 100 100 0 231 Ok
(C2) Temperature 100 253 0 43 Ok
(C4) Reallocated Event Count 200 200 0 0 Ok
(C5) Current Pending Sector 200 200 0 0 Ok
(C6) Offline Uncorrectable 200 200 0 0 Ok
(C7) Ultra DMA CRC Error Count 200 253 0 0 Ok
(C8) Write Error Rate 200 85 51 0 Ok

Power On Time : 19476
Health Status : Ok

HD Tune: WDC WD600LB-55DNA0 Error Scan

Scanned data : 57219 MB
Damaged Blocks : 0.0 %
Elapsed Time : 0:36














Rainy,

You're right about Everest Home Edition. It's an updated version of
Aida32.

That said, the reason I suggested you download that program was to help
identify
your hard drive's make and model #, not to test your system's RAM. Look
under
the Storage branch for the Windows Storage entry. Your hard drive should
be
listed in the right hand pane. Click on it and information will be
displayed
in
the lower pane. Once you identify the hard drive, you can go to the
manufacturer's web site and see if they have a hard drive diagnostic
utility
available for download.

Another option to test your hard drive is this program. The free version,
2.55,
is fine. You don't have to download version 3.0.

HD Tune
http://www.hdtune.com/

As for testing your system's RAM, you can run this program.

Memtest86
http://www.memtest86.com/

Finally, it's PSU, not PCU. A PSU is your computer's Power Supply Unit.
It's
the
box at the top of the case where the power cord is connected. On
occasion,
a
malfunctioning power supply unit can cause your system to freeze. That's
why
I
mentioned it in my earlier response. Testing a power supply unit isn't
something
that the average computer user should attempt. As I stated earlier, if
the
power
supply unit is suspected of being defective, replace it with a new one.
This
would be done after all other suspects have been eliminated.

Sorry for the confusion,

Nepatsfan

Hi Nepatsfnh, Yes I have been a member of this group for some time.. and
have gotten some wonderful information here... I back up regularly and
after
this happened this morning, I began the process of backing up once
again..
it takes all day.. such a chore, but if I don't want to lose what I have
it's necessary I just downloaded Everest seems like it's similar to
Belarc Advisor, or Aida32.. here is what it said about my ram

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys,
Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage
http://www.lavalys.com/
Report Type Quick Report
Computer MYCOMPUTER
Generator Rainy
Operating System Microsoft Windows
XP
Home Edition 5.1.2600 (WinXP Retail)
Date 2008-04-05
Time 11:55


--------[
Memory ]------------------------------------------------------------------------------------------------------

Physical Memory:
Total 1023 MB
Used 367 MB
Free 655 MB
Utilization 36 %

Swap Space:
Total 2462 MB
Used 381 MB
Free 2080 MB
Utilization 15 %

Virtual Memory:
Total 3485 MB
Used 748 MB
Free 2736 MB
Utilization 21 %

Physical Address Extension (PAE):
Supported by Operating System Yes
Supported by CPU Yes
Active No

If you see anything that could be a concern to me, please let me know.
If
there is anything I can change, like swap size which will help my
computer,
I would love to know..

. I don't know what PCU is... sorry if this is a lame question.. but
have
never to my recollection seen PCwith a U after it.. Information
appreciated
Rainy



I downloaded
Hi..this morning after waking up, I found my computer frozen, and was
forced
to at first restart which let me to a screen that told me Hardware
Monitor
found an error and to click F! to continue.. I was not able to get F1
to
respond, and after trying a couple of times to turn off my computer
manually, I was finally able to get to a screen where Chkdsk was
checking
for errors.. it seemed to fix them, finding several minor errors and
even
an
error in a gif file. Can someone tell me if there is something I can
do
to
fix the problem or if chkdsk corrected the errors, and is everything ok
now??? sure hope so! Appreciate any response, thanks Rainy..




Rainy,

You've been around here long enough to know this first point already.
I'm
including it for the benefit of others.

Your first priority should be to make sure all your important files are
backed
up. CD/DVDs are preferable but an external hard drive will do if that's
all
you
have available. Once you've done that, test the backup to make sure you
can
restore your files in a worst case scenario.

Now, back to your problem. Odds are this is a hardware issue. The usual
suspects
are your hard drive, power supply unit, or memory.

If you're curious about what the Hardware Monitor error was, you will
have
to
get into your system's BIOS and look for an error report. Look on the
screen
when your computer first boots for the key you need to hit to access the
BIOS
setup program. F2 and DEL are the most common ones.

To view the chkdsk results, do the following;

Go to Start -> Run and enter eventvwr.msc in the Open box.
Note: You can also access Event Viewer through Control Panel ->
Administrative
Tools.
In Event Viewer, click on Application in the left hand column.
Look in the right hand pane for a recent entry with Winlogon as the
Source
and
1001 for the Event ID .
Double click on the entry to see the results.

You might want to check the hard drive manufacturer's web site to see if
they
have a diagnostic utility available. If you're not sure what make and
model
hard
drive is installed in your computer, you can check System Information,
(Start ->
All Programs -> Accessories -> System Tools -> System Information). This
utility
can also be accessed through Start -> Run -> msinfo32.exe. Look under
Components -> Storage -> Disks.

If you prefer, you can use a program such as Everest Home Edition to
find
out
who manufactured your hard drive.

http://www.majorgeeks.com/download4181.html

Here's a program which will test your system's RAM.

Memtest86
http://www.memtest86.com/

Testing a PSU is not something I'd recommend the average user attempt.
If
a
PSU
is suspected, the usual procedure is to replace it with a known working
unit.

Good luck

Nepatsfan

 

[Rainy]

It did seem odd to me, that my computer was frozen.. and would not boot, and
chkdsk came up and found errors.. errors were fixed and my computer booted..
It might be a couple of things that are the problem and the chkdsk only
found one. I am planning on replacing my power suppy, and my battery backup
when I move.. thanks.. Rainy

I just downloaded the Maxtor utility and all it did was to have me create
a
bootable floppy drive.. I'm confused as to why.. since my Maxtor is my
second drive, not the one with windows on it..

As others have recommended, find a problem before fixing it.
Locating a defect is what diagnostics (Seagate and Memtest86) are
about. Because of complexity created by the 'self-healing' and other
functions in Windows, the only useful diagnostic executes without
Windows.

Better computer manufacturers provide comprehensive hardware
diagnostics for free. Those diagnostics would have made analysis
faster and easier.

Moving on, freezing of XP is limited to only some hardware. Disk
drive is not on that list. List includes video processor, sound card,
CPU, some motherboard functions, some memory, and power supply
'system'. Yes, not just a power supply.

Good is that a problem is being confronted before it gets worse - ie
data backup, reviewing system (event) logs, executing diagnostics,
etc. Move on to verify the power supply 'system'. That 'system'
can make anything else appear defective. 'System' integrity should
be established before moving only to those other suspects.

Simply access all peripherals simultaneously - to maximize power
supply load. That means displaying complex graphics (ie a movie),
while downloading from the internet, while playing a CD-Rom, while
searching for files on a diskette, while playing sound, while ... now
the power supply has a maximum possible load. Only the second half of
a two minute procedure applies in "When your computer dies without
warning....." starting 6 Feb 2007 in the newsgroup alt.windows-xp
at:
http://tinyurl.com/yvf9vh
Connector chart to locate each color:
http://www.hardwarebook.net/connector/power/atxpower.html
With a maximum load, numbers on only one of orange, red, purple, and
yellow wires are recorded. Numbers must exceed 3.23, 4.87, and 11.7.
These simple measurements can identify numerous problems. Those
values reported here might provide other useful facts.

Once a power supply system moves from 'unknown' to 'definitively
good', then test other suspects. Memtst86 is another good
diagnostic. That diagnostic must first pass at room temperature.
Then it must pass when memory is heated by a hairdryer on highest heat
- another perfectly normal temperature to memory and semiconductors
that talk to memory. Normal is to have memory failing in Windows but
passing diagnostics at 70 degrees F. Defective (intermittent) memory
is identified when a memory diagnostic executes at a perfectly normal
100+ degrees - hairdryer temperatures. This procedure to locate
intermittent memory that may have been always defective even a year
ago.

Move on to video processor. Obtain a diagnostic from that
manufacturer. Perform same room temperature and 'heated' diagnostic
testing. If it passes at both normal temperatures, then move on to
other suspects.

Again, disk drive cannot 'freeze' an XP OS. Components that can
create that freeze are a shorter list. Diagnostics take each
component from 'unknown' to either 'definitively good' or
'definitively bad'. Then replace that defective part.

 

[Nepatsfan]

Rainy,

Is your computer configured to boot from the floppy drive first? When you
restart your computer look for a notice similar to Setup = F2 or Press F2 to
enter Setup. It could also be the DEL key which gets you into the BIOS setup
program. Once you're in the setup program,check the Boot section to see the
order of boot devices. It sounds like you have your system configured to boot
from the hard drive first. If you change it so that the floppy drive is listed
as the first option, you should be able to run those diagnostic programs.

Unless you can boot from the floppy disks, you will not be able to run
memtest86, Microsoft's memory diagnostic program, or the PowerMax utility.

Good luck

Nepatsfan

Hi Nepatsfan..Sorry about my delay in answering, but I was working on this
yesterday for a lot of the day and evening to try and get the floppies to
"do" something.. I loaded the floppy, rebooted, a hard boot, then pressed F8
twice and landed in safemode, so I must be doing it at the wrong time.. I do
appreciate your help..oh I opted for the Windows Memory Diagnostic but the
only thing I was able to do was run the hdtune utility.. I tried, honest
I did.. hugs Rainy..
Answered inline.



After booting from the floppy, hit the F8 key twice. You should now be able
to
select the Maxtor drive by using the down arrow key. Keep in mind that since
you've already gotten good results from HD Tune, running this test is sort
of
like asking for a second opinion.


Download this file from the Memtest86 web site.

Pre-Compiled Memtest86 v3.4a installable from Windows and DOS
http://www.memtest86.com/memtest34a.zip

Open the zip file and extract the contents. Put a blank floppy in the drive.
Run
Install.bat and answer A: when asked for the target drive. Boot from the
floppy
to test your RAM. Keep in mind that the default tests could take a long time
to
run.

Microsoft also has a memory diagnostic program which you may find easier to
use.
Once again, it will create a bootable floppy to run the test.

Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp

Good luck

Nepatsfan

<snipped>

 

[Rainy]

Ok I will try it, I have changed the boot order before.. but that is the
only thing I have done in the bios.. I think it's the delete key on mine..
What is the best way to configure the startup.. from the floppy first? or
do I change it according to the need? Rainy
Rainy,

Is your computer configured to boot from the floppy drive first? When you
restart your computer look for a notice similar to Setup = F2 or Press F2 to
enter Setup. It could also be the DEL key which gets you into the BIOS setup
program. Once you're in the setup program,check the Boot section to see the
order of boot devices. It sounds like you have your system configured to
boot
from the hard drive first. If you change it so that the floppy drive is
listed
as the first option, you should be able to run those diagnostic programs.

Unless you can boot from the floppy disks, you will not be able to run
memtest86, Microsoft's memory diagnostic program, or the PowerMax utility.

Good luck

Nepatsfan

Hi Nepatsfan..Sorry about my delay in answering, but I was working on
this
yesterday for a lot of the day and evening to try and get the floppies to
"do" something.. I loaded the floppy, rebooted, a hard boot, then pressed
F8
twice and landed in safemode, so I must be doing it at the wrong time.. I
do
appreciate your help..oh I opted for the Windows Memory Diagnostic but the
only thing I was able to do was run the hdtune utility.. I tried,
honest
I did.. hugs Rainy..
Answered inline.



After booting from the floppy, hit the F8 key twice. You should now be
able
to
select the Maxtor drive by using the down arrow key. Keep in mind that
since
you've already gotten good results from HD Tune, running this test is sort
of
like asking for a second opinion.


Download this file from the Memtest86 web site.

Pre-Compiled Memtest86 v3.4a installable from Windows and DOS
http://www.memtest86.com/memtest34a.zip

Open the zip file and extract the contents. Put a blank floppy in the
drive.
Run
Install.bat and answer A: when asked for the target drive. Boot from the
floppy
to test your RAM. Keep in mind that the default tests could take a long
time
to
run.

Microsoft also has a memory diagnostic program which you may find easier
to
use.
Once again, it will create a bootable floppy to run the test.

Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp

Good luck

Nepatsfan

<snipped>

 

[Rainy]

I have been trying to get into bios, I used the f1, f2, and delete keys..
and windows loads so nicely.. I did find out that the motherboard dictates
how you get to bios.. so will try an find out how from www.asus.com Wish
we luck.. this is beginning to stress me out.. ( Rainy
Rainy,

Is your computer configured to boot from the floppy drive first? When you
restart your computer look for a notice similar to Setup = F2 or Press F2 to
enter Setup. It could also be the DEL key which gets you into the BIOS setup
program. Once you're in the setup program,check the Boot section to see the
order of boot devices. It sounds like you have your system configured to
boot
from the hard drive first. If you change it so that the floppy drive is
listed
as the first option, you should be able to run those diagnostic programs.

Unless you can boot from the floppy disks, you will not be able to run
memtest86, Microsoft's memory diagnostic program, or the PowerMax utility.

Good luck

Nepatsfan

Hi Nepatsfan..Sorry about my delay in answering, but I was working on
this
yesterday for a lot of the day and evening to try and get the floppies to
"do" something.. I loaded the floppy, rebooted, a hard boot, then pressed
F8
twice and landed in safemode, so I must be doing it at the wrong time.. I
do
appreciate your help..oh I opted for the Windows Memory Diagnostic but the
only thing I was able to do was run the hdtune utility.. I tried,
honest
I did.. hugs Rainy..
Answered inline.



After booting from the floppy, hit the F8 key twice. You should now be
able
to
select the Maxtor drive by using the down arrow key. Keep in mind that
since
you've already gotten good results from HD Tune, running this test is sort
of
like asking for a second opinion.


Download this file from the Memtest86 web site.

Pre-Compiled Memtest86 v3.4a installable from Windows and DOS
http://www.memtest86.com/memtest34a.zip

Open the zip file and extract the contents. Put a blank floppy in the
drive.
Run
Install.bat and answer A: when asked for the target drive. Boot from the
floppy
to test your RAM. Keep in mind that the default tests could take a long
time
to
run.

Microsoft also has a memory diagnostic program which you may find easier
to
use.
Once again, it will create a bootable floppy to run the test.

Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp

Good luck

Nepatsfan

<snipped>

 

[Ken Blake, MVP]

Ok I will try it, I have changed the boot order before.. but that is the
only thing I have done in the bios.. I think it's the delete key on mine..
What is the best way to configure the startup.. from the floppy first? or
do I change it according to the need?

My view is that the hard drive should normally be kept first in the
boot order, not the floppy.

Boot sector viruses aren't as common as they used to be, but they are
still around. If the floppy is set to boot first, and you happen to
have left a floppy in the drive, and that floppy happens to have a
boot sector virus on it, you're infected.

The risk may be small, but there's no reason to run it at all. The
hard drive should be kept as the first boot device, and it should be
changed to another device *only* when you need it.

 

[Rainy]

thanks.. I finally did access bios with the floppy in the drive, and was
able to change the boot order.. but nothing happened after that.. I will
have to read Nepatsfan's post again.. thanks for responding. .Rainy

Ok I will try it, I have changed the boot order before.. but that is the
only thing I have done in the bios.. I think it's the delete key on mine..
What is the best way to configure the startup.. from the floppy first? or
do I change it according to the need?

My view is that the hard drive should normally be kept first in the
boot order, not the floppy.

Boot sector viruses aren't as common as they used to be, but they are
still around. If the floppy is set to boot first, and you happen to
have left a floppy in the drive, and that floppy happens to have a
boot sector virus on it, you're infected.

The risk may be small, but there's no reason to run it at all. The
hard drive should be kept as the first boot device, and it should be
changed to another device *only* when you need it.

 

[Rainy]

Hi, I was not able to make those floppies do what they should have done.. so
I looked on line for a way to scan my hard drives and went to PC Pitstop and
they tell me

"Drive C has 0% of its files fragmented, and a total of 54% of its data in
fragmented files. You should defragment drives as soon as possible for best
performance"

I use Diskeeper religiously and there should not be this much
fragmentation.. So I thought I would let windows defrag do it.. and
diskeeper locked it and was not able to until I uninstalled it.. I ran the
windows defrag and still got the same response from PC Pitstop ?

I guess my question is now.. Do I trust PC Pitstop and or Diskeeper? What
is the best way to keep my hard drives defragmented? And especially how do I
defrag the data files?

Rainy





age Rainy,

Is your computer configured to boot from the floppy drive first? When you
restart your computer look for a notice similar to Setup = F2 or Press F2 to
enter Setup. It could also be the DEL key which gets you into the BIOS setup
program. Once you're in the setup program,check the Boot section to see the
order of boot devices. It sounds like you have your system configured to
boot
from the hard drive first. If you change it so that the floppy drive is
listed
as the first option, you should be able to run those diagnostic programs.

Unless you can boot from the floppy disks, you will not be able to run
memtest86, Microsoft's memory diagnostic program, or the PowerMax utility.

Good luck

Nepatsfan

Hi Nepatsfan..Sorry about my delay in answering, but I was working on
this
yesterday for a lot of the day and evening to try and get the floppies to
"do" something.. I loaded the floppy, rebooted, a hard boot, then pressed
F8
twice and landed in safemode, so I must be doing it at the wrong time.. I
do
appreciate your help..oh I opted for the Windows Memory Diagnostic but the
only thing I was able to do was run the hdtune utility.. I tried,
honest
I did.. hugs Rainy..
Answered inline.



After booting from the floppy, hit the F8 key twice. You should now be
able
to
select the Maxtor drive by using the down arrow key. Keep in mind that
since
you've already gotten good results from HD Tune, running this test is sort
of
like asking for a second opinion.


Download this file from the Memtest86 web site.

Pre-Compiled Memtest86 v3.4a installable from Windows and DOS
http://www.memtest86.com/memtest34a.zip

Open the zip file and extract the contents. Put a blank floppy in the
drive.
Run
Install.bat and answer A: when asked for the target drive. Boot from the
floppy
to test your RAM. Keep in mind that the default tests could take a long
time
to
run.

Microsoft also has a memory diagnostic program which you may find easier
to
use.
Once again, it will create a bootable floppy to run the test.

Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp

Good luck

Nepatsfan

<snipped>