Fixing "Command Failed to Execute" on attachments

  • Thread starter Thread starter davidh1
  • Start date Start date
Another person, named Silverhawk, came up with the correct solution (in a
different thread). It appears that an automatic update of Windows Mail
caused the link used to open Windows Mail to not work properly. Delete the
link, and then create a new one from the basic program in the Start "All
Programs" menu. Here's how Silverhawk describes it:

I noticed that if I start windows mail from
the IE8 browser, then it appears to work ok. But if I start windows mail from
the start menu, that is when I have problems. With that all said. I went to
the start menu and removed the shortcut from the start menu, then I went to
the applacation source and started the program from there, and tried it again.
And everything seems to be working fine. I then re-pinned it back into the
start menu.
 
Another person, named Silverhawk, came up with the correct solution (in a
different thread). It appears that an automatic update of Windows Mail
caused the link used to open Windows Mail to not work properly. Delete the
link, and then create a new one from the basic program in the Start "All
Programs" menu. Here's how Silverhawk describes it:

I noticed that if I start windows mail from
the IE8 browser, then it appears to work ok. But if I start windows mail from
the start menu, that is when I have problems. With that all said. I went to
the start menu and removed the shortcut from the start menu, then I went to
the applacation source and started the program from there, and tried it again.
And everything seems to be working fine. I then re-pinned it back into the
start menu.
 
Another person, named Silverhawk, came up with the correct solution (in a
different thread). It appears that an automatic update of Windows Mail
caused the link used to open Windows Mail to not work properly. Delete the
link, and then create a new one from the basic program in the Start "All
Programs" menu. Here's how Silverhawk describes it:

I noticed that if I start windows mail from
the IE8 browser, then it appears to work ok. But if I start windows mail from
the start menu, that is when I have problems. With that all said. I went to
the start menu and removed the shortcut from the start menu, then I went to
the applacation source and started the program from there, and tried it again.
And everything seems to be working fine. I then re-pinned it back into the
start menu.
 
Rainald promulgated that partial fix quite some time ago. The fix is
only partial, because it doesn't help with JPG and TXT attachments.
 
Emilio2000 said:
Another person, named Silverhawk, came up with the correct solution
(in a different thread). It appears that an automatic update of
Windows Mail caused the link used to open Windows Mail to not work
properly. Delete the link, and then create a new one from the basic
program in the Start "All Programs" menu. Here's how Silverhawk
describes it:

I noticed that if I start windows mail from
the IE8 browser, then it appears to work ok. But if I start windows
mail from the start menu, that is when I have problems. With that all
said. I went to the start menu and removed the shortcut from the
start menu, then I went to the applacation source and started the
program from there, and tried it again. And everything seems to be
working fine. I then re-pinned it back into the start menu.
Click to expand...

It only SEEMS to work.
What's done this way is nothing else but my workaround (often posted by
Gary) to edit the "Start in:" path in the standard shortcut.

Mist types if files will work. But the problem is persistent with JPG
and TXT files.
Try these.
You may send a test mail with TXT and JPG attachments to yourself.
Test it several times, the problem may take a while until it appears.

Rainald
 
Emilio2000 said:
Another person, named Silverhawk, came up with the correct solution
(in a different thread). It appears that an automatic update of
Windows Mail caused the link used to open Windows Mail to not work
properly. Delete the link, and then create a new one from the basic
program in the Start "All Programs" menu. Here's how Silverhawk
describes it:

I noticed that if I start windows mail from
the IE8 browser, then it appears to work ok. But if I start windows
mail from the start menu, that is when I have problems. With that all
said. I went to the start menu and removed the shortcut from the
start menu, then I went to the applacation source and started the
program from there, and tried it again. And everything seems to be
working fine. I then re-pinned it back into the start menu.
Click to expand...

It only SEEMS to work.
What's done this way is nothing else but my workaround (often posted by
Gary) to edit the "Start in:" path in the standard shortcut.

Mist types if files will work. But the problem is persistent with JPG
and TXT files.
Try these.
You may send a test mail with TXT and JPG attachments to yourself.
Test it several times, the problem may take a while until it appears.

Rainald
 
Emilio2000 said:
Another person, named Silverhawk, came up with the correct solution
(in a different thread). It appears that an automatic update of
Windows Mail caused the link used to open Windows Mail to not work
properly. Delete the link, and then create a new one from the basic
program in the Start "All Programs" menu. Here's how Silverhawk
describes it:

I noticed that if I start windows mail from
the IE8 browser, then it appears to work ok. But if I start windows
mail from the start menu, that is when I have problems. With that all
said. I went to the start menu and removed the shortcut from the
start menu, then I went to the applacation source and started the
program from there, and tried it again. And everything seems to be
working fine. I then re-pinned it back into the start menu.
Click to expand...

It only SEEMS to work.
What's done this way is nothing else but my workaround (often posted by
Gary) to edit the "Start in:" path in the standard shortcut.

Mist types if files will work. But the problem is persistent with JPG
and TXT files.
Try these.
You may send a test mail with TXT and JPG attachments to yourself.
Test it several times, the problem may take a while until it appears.

Rainald
 
None of these files helped, I can't open attachments or save them. I normally
use Mozzila but I have no idea how to remove IE8 or know if I have it -
doesn't appear in my add remove programs list.
Help.

Rainald Taesler said:
Hi Ramesh,
thank you so much for jumping in!
It would be really nice if you might help on getting closer.

I often thought that it would be necessary to monitor what's going on
and store the info in a logfile. Unfortunately this is above my head.

I've been having Procmon on my system for quite a while but never
managed to make use of it.
I just started it on my test-machine but I do not see where to start
:-( :-(

Thanks again and regards

Rainald

Hi Rainald,

Thanks for the note! Perhaps someone can capture the events that
occur (when opening mail attachments) using Process Monitor and post
the log file online.

http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
---------------------------------------------------------------------- --------
Supporting Windows® 7, Vista & XP http://www.winhelponline.com
---------------------------------------------------------------------- --------


Rainald Taesler said:
davidh1 wrote:

I see lots and lots of discussions. This is EASY to fix.

I have Vista & IE8, BTW.

click on Start (or the circle thingy for Vista), All Programs and
right click Windows Mail (under All Programs, not on the start
menu). Select Properties.

The value "Start in:" is set to %UserProfile%. This does not work
because opening an attachment cannot save the attachment to a
temporary file on that folder.

I changed it to "%UserProfile%\Local Settings\Temp" and that fixes
the problem.

You can also just clear the field "Start in:" (remove the value) and
that fixes it also.

Thanks for sharing your findings.

I had posted this recipe for a workaround rather often. And Gary
meanwhile includes it with his standard suggestions.

As to my experience this does not really cure the problems. It only
*reduces* them. With all my tests JPG- and TXT-attachments still can
not be opened.
Sometimes it works with these file types initially but after a while
the problem is back.

How do the latter file types behave on your system?

Rainald
Click to expand...
Click to expand...
Click to expand...
 
How do I uninstall or remove Internet Explorer 8?
http://support.microsoft.com/kb/957700

t-4-2


skeng said:
None of these files helped, I can't open attachments or save them. I
normally
use Mozzila but I have no idea how to remove IE8 or know if I have it -
doesn't appear in my add remove programs list.
Help.

Rainald Taesler said:
Hi Ramesh,
thank you so much for jumping in!
It would be really nice if you might help on getting closer.

I often thought that it would be necessary to monitor what's going on
and store the info in a logfile. Unfortunately this is above my head.

I've been having Procmon on my system for quite a while but never
managed to make use of it.
I just started it on my test-machine but I do not see where to start
:-( :-(

Thanks again and regards

Rainald

Hi Rainald,

Thanks for the note! Perhaps someone can capture the events that
occur (when opening mail attachments) using Process Monitor and post
the log file online.

http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
---------------------------------------------------------------------- --------
Supporting Windows® 7, Vista & XP http://www.winhelponline.com
---------------------------------------------------------------------- --------


davidh1 wrote:

I see lots and lots of discussions. This is EASY to fix.

I have Vista & IE8, BTW.

click on Start (or the circle thingy for Vista), All Programs and
right click Windows Mail (under All Programs, not on the start
menu). Select Properties.

The value "Start in:" is set to %UserProfile%. This does not work
because opening an attachment cannot save the attachment to a
temporary file on that folder.

I changed it to "%UserProfile%\Local Settings\Temp" and that fixes
the problem.

You can also just clear the field "Start in:" (remove the value) and
that fixes it also.

Thanks for sharing your findings.

I had posted this recipe for a workaround rather often. And Gary
meanwhile includes it with his standard suggestions.

As to my experience this does not really cure the problems. It only
*reduces* them. With all my tests JPG- and TXT-attachments still can
not be opened.
Sometimes it works with these file types initially but after a while
the problem is back.

How do the latter file types behave on your system?

Rainald
Click to expand...
Click to expand...
Click to expand...
 
It wasn't in my recently installed programs & doesn't show up on the list of
installed programs unless it was part of a "Windows Update" . So does that
mean I don't have IE8 - then why can't I get attachments.

BTW my other computer keeps trying ot install IE8 and I keep disallowing it
because I am afraid it will mess up email on that computer.

Finally those instructions for fixing IE8 seemed so complicated, will they
be issuing an IE 9 that doesn't cause email problems?

t-4-2 said:
How do I uninstall or remove Internet Explorer 8?
http://support.microsoft.com/kb/957700

t-4-2


skeng said:
None of these files helped, I can't open attachments or save them. I
normally
use Mozzila but I have no idea how to remove IE8 or know if I have it -
doesn't appear in my add remove programs list.
Help.

Rainald Taesler said:
Hi Ramesh,
thank you so much for jumping in!
It would be really nice if you might help on getting closer.

I often thought that it would be necessary to monitor what's going on
and store the info in a logfile. Unfortunately this is above my head.

I've been having Procmon on my system for quite a while but never
managed to make use of it.
I just started it on my test-machine but I do not see where to start
:-( :-(

Thanks again and regards

Rainald


Ramesh Srinivasan, MS-MVP wrote:

Hi Rainald,

Thanks for the note! Perhaps someone can capture the events that
occur (when opening mail attachments) using Process Monitor and post
the log file online.

http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
----------------------------------------------------------------------
--------
Supporting Windows® 7, Vista & XP http://www.winhelponline.com
----------------------------------------------------------------------
--------


davidh1 wrote:

I see lots and lots of discussions. This is EASY to fix.

I have Vista & IE8, BTW.

click on Start (or the circle thingy for Vista), All Programs and
right click Windows Mail (under All Programs, not on the start
menu). Select Properties.

The value "Start in:" is set to %UserProfile%. This does not work
because opening an attachment cannot save the attachment to a
temporary file on that folder.

I changed it to "%UserProfile%\Local Settings\Temp" and that fixes
the problem.

You can also just clear the field "Start in:" (remove the value) and
that fixes it also.

Thanks for sharing your findings.

I had posted this recipe for a workaround rather often. And Gary
meanwhile includes it with his standard suggestions.

As to my experience this does not really cure the problems. It only
*reduces* them. With all my tests JPG- and TXT-attachments still can
not be opened.
Sometimes it works with these file types initially but after a while
the problem is back.

How do the latter file types behave on your system?

Rainald
Click to expand...
Click to expand...
Click to expand...
 
One thing at a time, and never mind IE9. No such animal yet.
To find out whether you have IE8 or IE7,
Open Internet Explorer > top, click Help >click About Internet Explorer >
what does the box say ? IE8 or IE7 ?
If you have IE7 after all, try the following Help & Support tutorials:

RE : Unable to open attachments directly from WM and WLM
http://www.winhelponline.com/articl...ectly-from-Windows-Mail-in-Windows-Vista.html

Windows Vista -
Unable to open .PDF
attachments from Windows Mail
http://tinyurl.com/6q38na
or...
http://www.winhelponline.com/articles/236/1/Unable-to-open-PDF-attachments-from-Windows-Mail.html

t-4-2

skeng said:
It wasn't in my recently installed programs & doesn't show up on the list
of
installed programs unless it was part of a "Windows Update" . So does that
mean I don't have IE8 - then why can't I get attachments.

BTW my other computer keeps trying ot install IE8 and I keep disallowing
it
because I am afraid it will mess up email on that computer.

Finally those instructions for fixing IE8 seemed so complicated, will they
be issuing an IE 9 that doesn't cause email problems?

t-4-2 said:
How do I uninstall or remove Internet Explorer 8?
http://support.microsoft.com/kb/957700

t-4-2


skeng said:
None of these files helped, I can't open attachments or save them. I
normally
use Mozzila but I have no idea how to remove IE8 or know if I have it -
doesn't appear in my add remove programs list.
Help.

:

Hi Ramesh,
thank you so much for jumping in!
It would be really nice if you might help on getting closer.

I often thought that it would be necessary to monitor what's going on
and store the info in a logfile. Unfortunately this is above my head.

I've been having Procmon on my system for quite a while but never
managed to make use of it.
I just started it on my test-machine but I do not see where to start
:-( :-(

Thanks again and regards

Rainald


Ramesh Srinivasan, MS-MVP wrote:

Hi Rainald,

Thanks for the note! Perhaps someone can capture the events that
occur (when opening mail attachments) using Process Monitor and post
the log file online.

http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
----------------------------------------------------------------------
--------
Supporting Windows® 7, Vista & XP http://www.winhelponline.com
----------------------------------------------------------------------
--------


davidh1 wrote:

I see lots and lots of discussions. This is EASY to fix.

I have Vista & IE8, BTW.

click on Start (or the circle thingy for Vista), All Programs and
right click Windows Mail (under All Programs, not on the start
menu). Select Properties.

The value "Start in:" is set to %UserProfile%. This does not work
because opening an attachment cannot save the attachment to a
temporary file on that folder.

I changed it to "%UserProfile%\Local Settings\Temp" and that fixes
the problem.

You can also just clear the field "Start in:" (remove the value)
and
that fixes it also.

Thanks for sharing your findings.

I had posted this recipe for a workaround rather often. And Gary
meanwhile includes it with his standard suggestions.

As to my experience this does not really cure the problems. It only
*reduces* them. With all my tests JPG- and TXT-attachments still
can
not be opened.
Sometimes it works with these file types initially but after a
while
the problem is back.

How do the latter file types behave on your system?

Rainald
Click to expand...
Click to expand...
Click to expand...
 
Ok thanks for showing me how to findout I do have IE7. However those links
you gave me have to do with pdf and pps which were interesting cause I
could never open a pdf directly I could only save it and open it locally

Should I try IE * and see if it works?

I saw another window where I could change the "Start in " location but that
was under internet browser options.




t-4-2 said:
One thing at a time, and never mind IE9. No such animal yet.
To find out whether you have IE8 or IE7,
Open Internet Explorer > top, click Help >click About Internet Explorer >
what does the box say ? IE8 or IE7 ?
If you have IE7 after all, try the following Help & Support tutorials:

RE : Unable to open attachments directly from WM and WLM
http://www.winhelponline.com/articl...ectly-from-Windows-Mail-in-Windows-Vista.html

Windows Vista -
Unable to open .PDF
attachments from Windows Mail
http://tinyurl.com/6q38na
or...
http://www.winhelponline.com/articles/236/1/Unable-to-open-PDF-attachments-from-Windows-Mail.html

t-4-2

skeng said:
It wasn't in my recently installed programs & doesn't show up on the list
of
installed programs unless it was part of a "Windows Update" . So does that
mean I don't have IE8 - then why can't I get attachments.

BTW my other computer keeps trying ot install IE8 and I keep disallowing
it
because I am afraid it will mess up email on that computer.

Finally those instructions for fixing IE8 seemed so complicated, will they
be issuing an IE 9 that doesn't cause email problems?

t-4-2 said:
How do I uninstall or remove Internet Explorer 8?
http://support.microsoft.com/kb/957700

t-4-2


None of these files helped, I can't open attachments or save them. I
normally
use Mozzila but I have no idea how to remove IE8 or know if I have it -
doesn't appear in my add remove programs list.
Help.

:

Hi Ramesh,
thank you so much for jumping in!
It would be really nice if you might help on getting closer.

I often thought that it would be necessary to monitor what's going on
and store the info in a logfile. Unfortunately this is above my head.

I've been having Procmon on my system for quite a while but never
managed to make use of it.
I just started it on my test-machine but I do not see where to start
:-( :-(

Thanks again and regards

Rainald


Ramesh Srinivasan, MS-MVP wrote:

Hi Rainald,

Thanks for the note! Perhaps someone can capture the events that
occur (when opening mail attachments) using Process Monitor and post
the log file online.

http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
----------------------------------------------------------------------
--------
Supporting Windows® 7, Vista & XP http://www.winhelponline.com
----------------------------------------------------------------------
--------


davidh1 wrote:

I see lots and lots of discussions. This is EASY to fix.

I have Vista & IE8, BTW.

click on Start (or the circle thingy for Vista), All Programs and
right click Windows Mail (under All Programs, not on the start
menu). Select Properties.

The value "Start in:" is set to %UserProfile%. This does not work
because opening an attachment cannot save the attachment to a
temporary file on that folder.

I changed it to "%UserProfile%\Local Settings\Temp" and that fixes
the problem.

You can also just clear the field "Start in:" (remove the value)
and
that fixes it also.

Thanks for sharing your findings.

I had posted this recipe for a workaround rather often. And Gary
meanwhile includes it with his standard suggestions.

As to my experience this does not really cure the problems. It only
*reduces* them. With all my tests JPG- and TXT-attachments still
can
not be opened.
Sometimes it works with these file types initially but after a
while
the problem is back.

How do the latter file types behave on your system?

Rainald
Click to expand...
Click to expand...
Click to expand...
 
" Should I try IE * and see if it works? "
Try what ?
Try to install IE8 ? Hell no.
Try the tutorials ? Hell yes.

" I saw another window where I could change the "Start in " location but
that
was under internet browser options."
Forget about that. That was for IE8 workaround.

t-4-2

skeng said:
Ok thanks for showing me how to findout I do have IE7. However those
links
you gave me have to do with pdf and pps which were interesting cause I
could never open a pdf directly I could only save it and open it locally

Should I try IE * and see if it works?

I saw another window where I could change the "Start in " location but
that
was under internet browser options.




t-4-2 said:
One thing at a time, and never mind IE9. No such animal yet.
To find out whether you have IE8 or IE7,
Open Internet Explorer > top, click Help >click About Internet Explorer >
what does the box say ? IE8 or IE7 ?
If you have IE7 after all, try the following Help & Support tutorials:

RE : Unable to open attachments directly from WM and WLM
http://www.winhelponline.com/articl...ectly-from-Windows-Mail-in-Windows-Vista.html

Windows Vista -
Unable to open .PDF
attachments from Windows Mail
http://tinyurl.com/6q38na
or...
http://www.winhelponline.com/articles/236/1/Unable-to-open-PDF-attachments-from-Windows-Mail.html

t-4-2

skeng said:
It wasn't in my recently installed programs & doesn't show up on the
list
of
installed programs unless it was part of a "Windows Update" . So does
that
mean I don't have IE8 - then why can't I get attachments.

BTW my other computer keeps trying ot install IE8 and I keep
disallowing
it
because I am afraid it will mess up email on that computer.

Finally those instructions for fixing IE8 seemed so complicated, will
they
be issuing an IE 9 that doesn't cause email problems?

:

How do I uninstall or remove Internet Explorer 8?
http://support.microsoft.com/kb/957700

t-4-2


None of these files helped, I can't open attachments or save them. I
normally
use Mozzila but I have no idea how to remove IE8 or know if I have
it -
doesn't appear in my add remove programs list.
Help.

:

Hi Ramesh,
thank you so much for jumping in!
It would be really nice if you might help on getting closer.

I often thought that it would be necessary to monitor what's going
on
and store the info in a logfile. Unfortunately this is above my
head.

I've been having Procmon on my system for quite a while but never
managed to make use of it.
I just started it on my test-machine but I do not see where to
start
:-( :-(

Thanks again and regards

Rainald


Ramesh Srinivasan, MS-MVP wrote:

Hi Rainald,

Thanks for the note! Perhaps someone can capture the events that
occur (when opening mail attachments) using Process Monitor and
post
the log file online.

http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
----------------------------------------------------------------------
--------
Supporting Windows® 7, Vista & XP http://www.winhelponline.com
----------------------------------------------------------------------
--------


davidh1 wrote:

I see lots and lots of discussions. This is EASY to fix.

I have Vista & IE8, BTW.

click on Start (or the circle thingy for Vista), All Programs
and
right click Windows Mail (under All Programs, not on the start
menu). Select Properties.

The value "Start in:" is set to %UserProfile%. This does not
work
because opening an attachment cannot save the attachment to a
temporary file on that folder.

I changed it to "%UserProfile%\Local Settings\Temp" and that
fixes
the problem.

You can also just clear the field "Start in:" (remove the
value)
and
that fixes it also.

Thanks for sharing your findings.

I had posted this recipe for a workaround rather often. And Gary
meanwhile includes it with his standard suggestions.

As to my experience this does not really cure the problems. It
only
*reduces* them. With all my tests JPG- and TXT-attachments still
can
not be opened.
Sometimes it works with these file types initially but after a
while
the problem is back.

How do the latter file types behave on your system?

Rainald
Click to expand...
Click to expand...
Click to expand...
 
Start by beginning a new thread about your specific problems. State your IE
version and full Windows version (e.g., Vista SP1; Vista x64 SP2) in your
first post.

So how are we supposed to get attachments? These fixes don't work.
Click to expand...
<snip>
 
Why are you looking under Installed Programs?
Step 4 of the uninstall instructions says to click "View installed updates".

--
Gary VanderMolen, MS-MVP (Mail)


skeng said:
It wasn't in my recently installed programs & doesn't show up on the list of
installed programs unless it was part of a "Windows Update" . So does that
mean I don't have IE8 - then why can't I get attachments.

BTW my other computer keeps trying ot install IE8 and I keep disallowing it
because I am afraid it will mess up email on that computer.

Finally those instructions for fixing IE8 seemed so complicated, will they
be issuing an IE 9 that doesn't cause email problems?

t-4-2 said:
How do I uninstall or remove Internet Explorer 8?
http://support.microsoft.com/kb/957700

t-4-2


skeng said:
None of these files helped, I can't open attachments or save them. I
normally
use Mozzila but I have no idea how to remove IE8 or know if I have it -
doesn't appear in my add remove programs list.
Help.

:

Hi Ramesh,
thank you so much for jumping in!
It would be really nice if you might help on getting closer.

I often thought that it would be necessary to monitor what's going on
and store the info in a logfile. Unfortunately this is above my head.

I've been having Procmon on my system for quite a while but never
managed to make use of it.
I just started it on my test-machine but I do not see where to start
:-( :-(

Thanks again and regards

Rainald


Ramesh Srinivasan, MS-MVP wrote:

Hi Rainald,

Thanks for the note! Perhaps someone can capture the events that
occur (when opening mail attachments) using Process Monitor and post
the log file online.

http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
----------------------------------------------------------------------
--------
Supporting Windows® 7, Vista & XP http://www.winhelponline.com
----------------------------------------------------------------------
--------


davidh1 wrote:

I see lots and lots of discussions. This is EASY to fix.

I have Vista & IE8, BTW.

click on Start (or the circle thingy for Vista), All Programs and
right click Windows Mail (under All Programs, not on the start
menu). Select Properties.

The value "Start in:" is set to %UserProfile%. This does not work
because opening an attachment cannot save the attachment to a
temporary file on that folder.

I changed it to "%UserProfile%\Local Settings\Temp" and that fixes
the problem.

You can also just clear the field "Start in:" (remove the value) and
that fixes it also.

Thanks for sharing your findings.

I had posted this recipe for a workaround rather often. And Gary
meanwhile includes it with his standard suggestions.

As to my experience this does not really cure the problems. It only
*reduces* them. With all my tests JPG- and TXT-attachments still can
not be opened.
Sometimes it works with these file types initially but after a while
the problem is back.

How do the latter file types behave on your system?

Rainald
Click to expand...
Click to expand...
Click to expand...
 
What is the exact error message you get when you try to open attachments?
All attachments or specific attachments, like DOC, PPS, PDF, etc.?
 
I have had this trouble sporadically for a while, it seems to have become
worse recently. The workaround I use is to open Mail by going to All
Programs>Windows Mail(right click)"run as administrator">allow. Attachments
of all file types open on double click or shell command. I suspect this is
not anything related to settings in IE8 but a bug in the code itself. I won't
be holding my breath waiting for a fix...

CBS said:
Hi
I have the same problem.But maybe this can help .
When i Start Mail from the Email-icon,I cant open attatchements.
When I do it from the all programs tab (and declare my trust)-then I can.
Regards
CBS



Rainald Taesler said:
Hi Ramesh,
thank you so much for jumping in!
It would be really nice if you might help on getting closer.

I often thought that it would be necessary to monitor what's going on
and store the info in a logfile. Unfortunately this is above my head.

I've been having Procmon on my system for quite a while but never
managed to make use of it.
I just started it on my test-machine but I do not see where to start
:-( :-(

Thanks again and regards

Rainald

Hi Rainald,

Thanks for the note! Perhaps someone can capture the events that
occur (when opening mail attachments) using Process Monitor and post
the log file online.

http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
---------------------------------------------------------------------- --------
Supporting Windows® 7, Vista & XP http://www.winhelponline.com
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davidh1 wrote:

I see lots and lots of discussions. This is EASY to fix.

I have Vista & IE8, BTW.

click on Start (or the circle thingy for Vista), All Programs and
right click Windows Mail (under All Programs, not on the start
menu). Select Properties.

The value "Start in:" is set to %UserProfile%. This does not work
because opening an attachment cannot save the attachment to a
temporary file on that folder.

I changed it to "%UserProfile%\Local Settings\Temp" and that fixes
the problem.

You can also just clear the field "Start in:" (remove the value) and
that fixes it also.

Thanks for sharing your findings.

I had posted this recipe for a workaround rather often. And Gary
meanwhile includes it with his standard suggestions.

As to my experience this does not really cure the problems. It only
*reduces* them. With all my tests JPG- and TXT-attachments still can
not be opened.
Sometimes it works with these file types initially but after a while
the problem is back.

How do the latter file types behave on your system?

Rainald
Click to expand...
Click to expand...
Click to expand...
 
CBS: Thanks for the tip. I was successful in opening my email attachment by
opening "Windows Mail" from the start menu. Initially I too had been
starting mail by selecting the email icon when the error message would
generate "Command Failed to Execute". I also plan to try the solution
"davidh1" posted.
 
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