DVD Burner Stopped Working

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Samsung burner has been working for 3 months plus under Vista Business. Today
I tried to do a backup with Windows One Live Care and the burner keeps saying
there is no media in the drive?
 
Ernie,

Does the drive work while using some other burner application? (Windows has
a built-in burning capability. Also, Windows Media Player can burn.) If it
does work, then the problem is between the backup program and the drive
and/or the media. Perhaps the backup feature doesn't recognize the media.
Try a different brand of disk. Post back of your conclusion.
 
Burner/Player will read DVDs that are already written to, but will not
recognize that there is a blank disc in the burner. Windows Media Player
won't burn either. Device manager says the burner is OK?
 
Ernie,

In Device Manager, under Properties for the drive, select uninstall and
reboot. The idea is to force Windows to reinstall the drive when it boots
and to set everything right. Post back.
 
Ernie,

Here is what one other person posted about Vista backup not long ago:

"I could be wrong, but I think Windows Backup has some problems of its own.
I'm trying out the Windows Live One Care, which has a backup program very
similar to the Vista backup program (I expect using some of the same code),
and I have lots of problems with the program not recognizing DVD disks that
it made and verified. It will then say the disk isn't in the drive or isn't
a valid backup disk. Of course, this is a slightly different type of error,
but it is possible your drive is fine but the backup program is just not
working correctly."

Maybe that's the problem. However, how does that explain the fact that
other burners don't work on your system? Is there more to this than meets
the eye? I'll do some more looking around.
 
OK. I uninstalled the device in question and rebooted. Windows found the
drive and installed the proper driver for same. I still cannot backup the
files using Windows One Live care backup? Is it possible that the burner
portion of the drive went bad? I mean it still can read a DVD that has a
program on it, but it keeps telling me there's no disc in the drive when I
use backup?
 
Ernie,

It seems others have had the same problem using Live OneCare, according to
my other post. I've googled the error of "no media in drive" and found that
this is a common problem. Got lots of hits, but no definite fixes.

According to what I saw on the Internet, this problem can be caused by
several conditions, including the drive needing a firmware update. Older
drives have firmware that don't recognize the media that's in the drive, but
the firmware takes care of that. Another possibility is that the drive is
going bad. The laser in the drive could be faulty. In addition, another
burner application, like Nero, could be causing the problem. These
situations are hard to diagnose because of these multiple possibilities.

You likely will simply have to go through various troubleshooting steps to
see whether you can identify the issue. Try another backup application, for
example. Maybe even replace the drive. Try using a different brand of
media. Your guess is as good as mine. I'm flat out of ideas. Anyone else?
 
Just a quick update. Apparently the burner did not like the type of DVD I was
trying to use. I placed a CD-R in the drive and was able to do the backup.
Thanks for the help. I guess I'll have to check the manufactuer's web site to
get more info on what types of media will work in this drive. Again, thanks
for the help.
 
Ernie,

You are a lucky man.
--
freddy


Ernie said:
Just a quick update. Apparently the burner did not like the type of DVD I was
trying to use. I placed a CD-R in the drive and was able to do the backup.
Thanks for the help. I guess I'll have to check the manufactuer's web site to
get more info on what types of media will work in this drive. Again, thanks
for the help.
Click to expand...
 
freddy said:
Ernie,

It seems others have had the same problem using Live OneCare, according to
my other post. I've googled the error of "no media in drive" and found that
this is a common problem. Got lots of hits, but no definite fixes.

According to what I saw on the Internet, this problem can be caused by
several conditions, including the drive needing a firmware update. Older
drives have firmware that don't recognize the media that's in the drive, but
the firmware takes care of that. Another possibility is that the drive is
going bad. The laser in the drive could be faulty. In addition, another
burner application, like Nero, could be causing the problem. These
situations are hard to diagnose because of these multiple possibilities.

You likely will simply have to go through various troubleshooting steps to
see whether you can identify the issue. Try another backup application, for
example. Maybe even replace the drive. Try using a different brand of
media. Your guess is as good as mine. I'm flat out of ideas. Anyone else?
Click to expand...
 
Ernie said:
Samsung burner has been working for 3 months plus under Vista Business. Today
I tried to do a backup with Windows One Live Care and the burner keeps saying
there is no media in the drive?
Click to expand...
 
I have the same problem as others..One day my writer worked the next it
didn't..I have tried everything you told ernie and nothing works..When I try
to write to disk all I cn get is ..erroe..NO Disk in drive..I have tried all
disk and it won't recognize any disk..Music..data..Nothing..Any ideas??
I read where you said up date filmwear..How do I do that??
Thanks for any info..
kirbyt
Ted
 
kirbyt said:
I have the same problem as others..One day my writer worked the next it
didn't..I have tried everything you told ernie and nothing works..When I try
to write to disk all I cn get is ..erroe..NO Disk in drive..I have tried all
disk and it won't recognize any disk..Music..data..Nothing..Any ideas??
I read where you said up date filmwear..How do I do that??
Thanks for any info..
kirbyt
Ted
Click to expand...

Check this out...it works for Vista as well:
http://support.microsoft.com/kb/314060

Tim
 
I am a network administrator in a school and everyone of our computers has
been losing its DVD rom drives under vista since the end of July updates. I
finally am rolling back all the computers to July 26th and the computers
bring back the drives and I shut off the updates until I guess this gets
figured out. I have one computer running the updates to see when this gets
resolved, but yet to have the drives reappear after an update. (And yes I
have been to the manufacturers site and have the latest update on the drivers
for Vista and these are all brand new laptops - so they are not Vista
upgrades - although the same thing is happening on my desktops with Vista and
I have frozen those updates as well) I hope Microsoft is aware of the
problem.
 
rulesnoopy said:
I am a network administrator in a school and everyone of our computers has
been losing its DVD rom drives under vista since the end of July updates. I
finally am rolling back all the computers to July 26th and the computers
bring back the drives and I shut off the updates until I guess this gets
figured out. I have one computer running the updates to see when this gets
resolved, but yet to have the drives reappear after an update. (And yes I
have been to the manufacturers site and have the latest update on the drivers
for Vista and these are all brand new laptops - so they are not Vista
upgrades - although the same thing is happening on my desktops with Vista and
I have frozen those updates as well) I hope Microsoft is aware of the
problem.
Click to expand...

OK...that's your choice but you may miss out on some important security
updates so you might want to consider monitoring the available critical
updates. Have you tried the registry fix at
http://support.microsoft.com/kb/314060 ?

Tim
 
around the 2nd of august noticed my dvdrw stopped working.a 12 song disc
showed up on disc but would not play!video or program disc inserted ,looks
like reading but then does nothing.when right click dvd rw e: with disc in it
stops responding.I know nothing about computers could not even start too
touch registry,too dangerous.if this is MS update problem,couldn't i go to
online chat support?what are options? Can't reinstall vista,dvdrw doesn't
work.maybe call HP then take to a shop too be worked on._LOST IN CAROLINA!_
 
please clarify,, are your dvd drives not detected or is the
media not detected in the drive ?

thanks,
jaydee
 
Check this out...it works for Vista as well:
http://support.microsoft.com/kb/314060

Tim
Click to expand...
The Following was my feedback to the article:
causes more problems; unless a person is really knowledgeble on this
"specific" issue the steps to take to resolve this issue are too complex.
Since 'the industry' is seamingly so willingly to provide filters for their
applications the job of resolving this (major!) issue should be theirs; i.e.
'a commission' of all those involved should be set up all the way from the
hardware to the software. It will become a huge enterprise!
-----------------

And I mean; really massive !!!! I've looked/learned over and under 'n
there's no definate solution.... The matter is so complex that I could
almost call myself an expert, but I'm not. Once you see the big picture, not
only from a soft-/hardware stand-of-view, but (mostly) legally and
commercially. It's a dead end, and I can't take it ! Roxio and Nero have
tools to remove 'things' after (!) you removed their software or in case you
used a specific other. It started with adaptec deluxe 4.0; the upper-filter
drivers got 'sticky' and now it has come to winamp-pro with an upper-filter
driver made by Sonic Solutions (InCD); Px20Help.sys.... Meanwhile WM-player
installs upper-filters, your OS does (IMAPI), ACDsee, InterVideo, Moviemaker,
Quicktime, RealPlayer and more..... And now the end is near ! (lol) Even
end-users are advised to edit their registry ! Now it doesn't suprise me
anymore to hear that sony categorically puts new drives in their laptops when
their is a complaint/malfunction, while the laptop is under warranty.
Anyway, I haven't found a solution for my cd-rw/dvd-rom drive HL-DT-ST
DVD-ROM GDR8162B to make the d@ng thing read dvd. The situation of my Sony
CRX-140E writer is unacceptable. I don't believe firmware or different brands
of media make a real difference; these are all 'patches' and very
time-consuming.... My best idea is to set up a single pc just and only for
the purpose of burning. No second drive; just burn images and then to disk
with w98se and the most reliable version of nero.
Since this is a well-known site and a popular, but most of all annoying,
topic I will stay in touch here. There are so many forums with differnt, but
related (!) topics.
Up to this point I can't give any answers or even solutions becuase it's not
specific enough, including my knowledge. It's only a matter of time before
my Compaq-laptop's dvd-writer fails, It's been half a year ago that I bought
it.
So, I'll come back later with more information.

Best of luck, Shems
 
I had the same problem with Iomega burner, they sent me an application that
"scrubs" all of the Iomega software and pointerts.
Reinstalled software and it works.

I am sure that Microsoft has something like it.
 
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