Hi JK,
It appears that the registry permissions for the HKEY_CURRENT_USER hive is messed up, as "ACCESS DENIED" error is seen in many areas in HKCU. Can you create a new user account and _test_ if the .PNG problem exists there also?
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting
http://www.winhelponline.com
Accessed the about:tab in IE, process monitor showed 4 "name not found" and
alot of "access denied" for IE as follows (also sent output to you via email
attachment) :
63598 5:27:33
PM iexplore.exe RegOpenKey HKCU\Software\Classes\PROTOCOLS\Filter\image/png NAME NOT FOUND Desired Access: Query Value
63599 5:27:33 PM iexplore.exe RegOpenKey HKCR\PROTOCOLS\Filter\image/png
NAME NOT FOUND Desired Access: Query Value
64180 5:27:33
PM iexplore.exe RegOpenKey HKCU\Software\Classes\PROTOCOLS\Filter\image/png NAME NOT FOUND Desired Access: Query Value
64181 5:27:33 PM iexplore.exe RegOpenKey HKCR\PROTOCOLS\Filter\image/png
NAME NOT FOUND Desired Access: Query Value
19782 5:27:25
PM iexplore.exe RegOpenKey HKLM\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\5.0\Cache ACCESS
DENIED Desired Access: Query Value, Set Value, Create Sub Key, Enumerate Sub
Keys
20329 5:27:25
PM iexplore.exe RegOpenKey HKLM\System\CurrentControlSet\Services\WinSock2\Parameters
ACCESS DENIED Desired
Access: All Access
21320 5:27:25 PM iexplore.exe RegOpenKey HKLM\Software\Microsoft\Tracing
ACCESS DENIED Desired Access: Query Value, Set Value
21327 5:27:25 PM iexplore.exe RegOpenKey HKLM\SOFTWARE\Microsoft\Tracing
ACCESS DENIED Desired Access: Query Value, Set Value
21331 5:27:25 PM iexplore.exe RegOpenKey HKLM\Software\Microsoft\Tracing
ACCESS DENIED Desired Access: Query Value, Set Value
21344 5:27:25 PM iexplore.exe RegOpenKey HKLM\SOFTWARE\Microsoft\Tracing
ACCESS DENIED Desired Access: Query Value, Set Value
21562 5:27:25 PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows
NT\CurrentVersion\Winlogon
ACCESS DENIED Desired Access: Read/Write
21577 5:27:25 PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows
NT\CurrentVersion\Winlogon
ACCESS DENIED Desired Access: Read/Write
22165 5:27:25 PM iexplore.exe RegOpenKey HKCU
ACCESS DENIED Desired Access: Query Value, Set Value
22351 5:27:25 PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows
NT\CurrentVersion\Winlogon
ACCESS DENIED Desired Access: Read/Write
22360 5:27:25 PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows
NT\CurrentVersion\Winlogon
ACCESS DENIED Desired Access: Read/Write
22454 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\windows\CurrentVersion\Internet
Settings ACCESS
DENIED Desired Access: Set Value
22463 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings ACCESS
DENIED Desired Access: Set Value
22490 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\windows\CurrentVersion\Internet
Settings ACCESS
DENIED Desired Access: Write
22500 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings ACCESS
DENIED Desired Access: Write
22507 5:27:25
PM iexplore.exe RegOpenKey HKLM\System\CurrentControlSet\Hardware
Profiles\0001\Software\Microsoft\windows\CurrentVersion\Internet Settings
ACCESS DENIED Desired Access: Set Value
22516 5:27:25
PM iexplore.exe RegOpenKey HKLM\System\CurrentControlSet\Hardware
Profiles\0001\Software\Microsoft\windows\CurrentVersion\Internet Settings
ACCESS DENIED Desired Access: Set Value
22795 5:27:25
PM iexplore.exe RegOpenKey HKLM\System\CurrentControlSet\Services\WinSock2\Parameters
ACCESS DENIED Desired
Access: All Access
22967 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\ZoneMap ACCESS
DENIED Desired Access: Read/Write
23051 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\ZoneMap ACCESS
DENIED Desired Access: Read/Write
23134 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\ZoneMap ACCESS
DENIED Desired Access: Read/Write
27763 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\RunMRU
ACCESS DENIED Desired
Access: Read/Write
27774 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\RunMRU
ACCESS DENIED Desired
Access: Read/Write
28787 5:27:25 PM iexplore.exe RegOpenKey HKCU\SOFTWARE\Microsoft\Internet
Explorer\Security\P3Global
ACCESS DENIED Desired Access: Read, Set Value
28796 5:27:25 PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Internet
Explorer\Security\P3Global
ACCESS DENIED Desired Access: Read, Set Value
28799 5:27:25 PM iexplore.exe RegOpenKey HKCU\SOFTWARE\Microsoft\Internet
Explorer\Security\P3Sites
ACCESS DENIED Desired Access: Read, Create Sub Key
28808 5:27:25 PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Internet
Explorer\Security\P3Sites
ACCESS DENIED Desired Access: Read, Create Sub Key
30780 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume
ACCESS DENIED Desired Access:
Read/Write
30783 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume
ACCESS DENIED Desired Access:
Read/Write
30791 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume
ACCESS DENIED Desired Access:
Read/Write
30795 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume
ACCESS DENIED Desired Access:
Read/Write
30804 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume
ACCESS DENIED Desired Access:
Read/Write
30808 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume
ACCESS DENIED Desired Access:
Read/Write
30815 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume
ACCESS DENIED Desired Access:
Read/Write
30821 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{821ebeef-1849-11dc-bec5-806e6f6e6963}
ACCESS DENIED Desired Access: Read/Write
30839 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{821ebeef-1849-11dc-bec5-806e6f6e6963}
ACCESS DENIED Desired Access: Read/Write
30848 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{821ebd7f-1849-11dc-bec5-806e6f6e6963}
ACCESS DENIED Desired Access: Read/Write
30863 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{821ebd7f-1849-11dc-bec5-806e6f6e6963}
ACCESS DENIED Desired Access: Read/Write
30873 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{821ebd7d-1849-11dc-bec5-806e6f6e6963}
ACCESS DENIED Desired Access: Read/Write
30888 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{821ebd7d-1849-11dc-bec5-806e6f6e6963}
ACCESS DENIED Desired Access: Read/Write
30891 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{821ebef4-1849-11dc-bec5-806e6f6e6963}
ACCESS DENIED Desired Access: Read/Write
30906 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{821ebef4-1849-11dc-bec5-806e6f6e6963}
ACCESS DENIED Desired Access: Read/Write
30909 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{821ebef7-1849-11dc-bec5-806e6f6e6963}
ACCESS DENIED Desired Access: Read/Write
30924 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{821ebef7-1849-11dc-bec5-806e6f6e6963}
ACCESS DENIED Desired Access: Read/Write
30927 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{821ebef6-1849-11dc-bec5-806e6f6e6963}
ACCESS DENIED Desired Access: Read/Write
30942 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{821ebef6-1849-11dc-bec5-806e6f6e6963}
ACCESS DENIED Desired Access: Read/Write
30945 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{821ebef5-1849-11dc-bec5-806e6f6e6963}
ACCESS DENIED Desired Access: Read/Write
30961 5:27:25
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{821ebef5-1849-11dc-bec5-806e6f6e6963}
ACCESS DENIED Desired Access: Read/Write
33887 5:27:25 PM iexplore.exe RegOpenKey HKCU\Software\Classes\Local
Settings\Software\Microsoft\Windows\Shell\MuiCache
ACCESS DENIED Desired Access: Read/Write
57374 5:27:33
PM iexplore.exe RegOpenKey HKCU\System\CurrentControlSet\Control\MediaProperties\PrivateProperties\Joystick\Winmm
ACCESS DENIED Desired Access: Read/Write
57375 5:27:33
PM iexplore.exe RegOpenKey HKCU\System\CurrentControlSet\Control\MediaProperties\PrivateProperties\Joystick\Winmm
ACCESS DENIED Desired Access: Read/Write
57389 5:27:33
PM iexplore.exe RegOpenKey HKCU\System\CurrentControlSet\Control\MediaProperties\PrivateProperties\Joystick\Winmm
ACCESS DENIED Desired Access: Read/Write
65686 5:27:46
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist
ACCESS DENIED Desired Access:
Query Value, Set Value, Delete
65688 5:27:46
PM iexplore.exe RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist
ACCESS DENIED Desired Access:
Query Value, Set Value, Delete
Ramesh said:
JK,
That might be it. Perhaps you see any ACCESS DENIED errors when loading a .PNG in IE?
Type this in the address bar and press ENTER:
about:Tabs
(The about:Tabs shows a .PNG file.)
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting
http://www.winhelponline.com
Process monitor showed 2 access denied entries, as follows:
94308 9:55:25.0409842
PM regedit.exe 824 RegOpenKey HKCR\MIME\Database\Content
Type\image/x-png\Bits ACCESS DENIED Desired Access: Delete
94327 9:55:25.0416589
PM regedit.exe 824 RegOpenKey HKCR\MIME\Database\Content Type\image/png\Bits
ACCESS DENIED Desired Access: Delete
JK