Data File did not close properly.

  • Thread starter Thread starter Marko
  • Start date Start date
Not that I'm aware of. We've reported it, though.
--
Russ Valentine
[MVP-Outlook]
Marko said:
That's what I'm doing at home but on the work machines it's not an option
because it really slows down Outlook while it's doing whatever it's doing.
Any idea if Microsoft is working on it?

Russ Valentine said:
Some people just run with the error message. It causes no problem and
eventually seems to go away.
--
Russ Valentine
[MVP-Outlook]
Marko said:
This time I started with a new profile once again, then copied the
messages from the previous Outlook.pst file which I had renamed.
Then did the Scanpst.exe and it found errors and repaired them.
The same old problem is back. In the meantime we had installed Office
2007 on two other machines and ran into the exact same problem there.
We'll now go back to Outlook 03 on all but my home machine where I will
continue to wait for a solution.
Please advise if there is anything else that can be tried.

Don't import. Just open the old PST file and copy what you want from
it.
--
Russ Valentine
[MVP-Outlook]
Well I did the new profile thing and initially it seemed to work fine
with the empty outlook.pst file.
Then did another scanpst.exe on the old file and substituted in for
the newly created one. The old problem was back immediately.
Next I'll go back to a new outlook.pst and see if I can import from
the old one.
Wow, who would have thought it could be so time consuming to upgrade
to Office 2007.

I have posted 5 that have eventually worked for most users. Try them
all.
--
Russ Valentine
[MVP-Outlook]
Create a new Outlook 2007 data file also couldn't solve the problem.
Because I also have same problems as Marko and I also done as Marko
did. I have monitor the Outlook 2007 closed properly with Task
Manager, after restart Outlook, it pop me with the same error
message.

Any idea?

Thanks,
Chik

Yeah. That's why I asked you first thing how you migrated your
Outlook data.
--
Russ Valentine
[MVP-Outlook]
Thanks, I only wish I would have known that. The problem has come
back, so I'll try that next.
Thanks for your help.

message You did an upgrade installation. You must always create a new
profile from scratch when you do an in place upgrade. Outlook
will not work properly until you do.
--
Russ Valentine
[MVP-Outlook]
I think I've got it figured out.
I ran Outlook.exe with the /safe command line switch.
It runs without a hitch. In my case it ask me if I wanted ther
RSS feed sync. I don't even know what that is and so said no.
It's been running without the file data delay and message since.
There is obviously a problem with Outlook 07 that needs fixing.
Anyway, thanks for all the help here.

I read that "Microsoft's Live One Care" is causing this problem
in Outlook 07 when installed under Vista.
In my case it's installed under Win XP home SP-2 and I don't
think that I have Live One Care.

1)When I installed Office 2007 it automatically used the
existing pst from Office 2003 (If I remember correctly)
Therefore my statement that 07 "took over" the existing file.
In any case it's the same file that I had used in 03. If not
done automatically then I must have used the IMPORT option
from the File menu.
2) Checking in Office 07 help for "indexing" I'm given these
instructions: "On the Tools menu, point to Instant Search, and
then click Indexing Status." Indexing Status does not exist in
that location.
Searching further I find instructions for finding "Indexing
Status" in the Control Panel options. It does not exist there
either.

message
"Recently taken over by Outlook 2007" seems an odd statement.
What does it mean? So does your claim that you clicked an
option that you then claim does not exist. We await
clarification.
--
Russ Valentine
[MVP-Outlook]
The file was imported a year ago from Outlook Express into
Outlook 2003 and recently taken over by Outlook 2007.
No problems ever in Outlook 03.
For indexing I find the following:
On the Tools menu, point to Instant Search, and then click
Indexing Status.<
"Indexing Status" does NOT exist. It doesn't exist in the
Control Panel under Other Control Panel Options either.
Looks like I need to dig deeper into that area.

message
Also, verify that Outlook has finished indexing this file.
--
Russ Valentine
[MVP-Outlook]
Thanks! I had done the repair with scanpst.exe. Subsequent
scans came up error free. The problem is still there.
Exit completely? I shut down Outlook and the next time I
start it up again I get that same message and delay.
I had just installed Office 2007 on a newly formatted Hdd
and have no add-ins that I'm aware of.
Outlook 2003 worked fine before.

in message
I've seen two fixes. Repair your PST file manually. Make
sure you exit Outlook completely and that you have no
add-ins that will keep it from exiting completely.
--
Russ Valentine
[MVP-Outlook]
Starting Outlook 2007, I get a message:

"A datafile did not close properly last time it was used
and is being checked for problems".

It takes a minute for Oulook to start and then the
system is slow for a few more minutes while that file is
still being checked and then a message pops up telling
me that the file check is complete.
Doing a Google on the problem it would appear that it's
prevalent but I don't see a fix for it.
Is there anything I can do other then going back to
Office 2003?
Click to expand...
Click to expand...
Click to expand...
 
Just one of the many things that I'd tried. I had renamed the previous pst
file before going to a new profile and then replaced the new pst file with
the old one by renaming the new one and naming the old one outlook.pst
again. I was trying to avoid having more than one Personal Folder. This may
not make much sense but I'm willing to try anything.
 
Both actions are completely wrong and are guarantees to corrupt your
profile. I assume we've move far beyond those errors, right?
 
Marko said:
Just one of the many things that I'd tried. I had renamed the
previous pst file before going to a new profile and then replaced the
new pst file with the old one by renaming the new one and naming the
old one outlook.pst again. I was trying to avoid having more than one
Personal Folder. This may not make much sense but I'm willing to try
anything.
Click to expand...

That's a fairly sure way to corrupt a mail profile. Instead, open the PST
whose data you wish to add with File>Open>Outlook Data File and either 1)
make it your delivery location on Tools>E-mail Accounts>Next, stop and
restart Outlook, and close the other PST (which is now no longer the
delivery location) with right-click>Close or 2) right-click, drag, and copy
each non-default folder to the current default PST and then open each
default folder, select all the data in it with CTRL-A, right-click, drag,
and copy the selection to the corresponding default folder. You'll have to
sdisplay the calendar in a table view before CTRL-A will work. WHen the
copying is complete, right-click and close the added PST.
 
Brian was asking about something that I had tried much earlier and I
explained what I did back then. Since then I've tried everything that was
suggested here plus a few other things that where suggested in forums
discussing the same problems.
I'll now have another shot at Brians' step by step instructions and will
report back.
Thanks for all the help!!!

Russ Valentine said:
Both actions are completely wrong and are guarantees to corrupt your
profile. I assume we've move far beyond those errors, right?
--
Russ Valentine
[MVP-Outlook]
Marko said:
Just one of the many things that I'd tried. I had renamed the previous
pst file before going to a new profile and then replaced the new pst file
with the old one by renaming the new one and naming the old one
outlook.pst again. I was trying to avoid having more than one Personal
Folder. This may not make much sense but I'm willing to try anything.
Click to expand...
Click to expand...
 
Update: I've opened and closed Outlook 07 several times late today and the
the problem did NOT reappear.
Hopefully it's like Russ said, that sometimes it just goes away by itself.
 
Well it didn't last.
Now I uninstalled all of Office 2007 and then reinstalled it, created yet
another new profile and followed Brians' instructions for copying in the old
messages.

Unfortunately the problem still didn't go away!!

I'm determined but judging by just how many users are having this same
problem, it's pretty clear that something needs to come from the
programmers.
 
We are experiencing the same problem at my company.

I think it has something to do with the fact that it takes the outlook.exe
process so long to unload.

I've exited Outlook, and verified that the icon is no longer in my system
tray, and that in Task Manager, it is no longer listed in the Applications
list, but at the same time, I've watched Process Explorer, and it takes
anywhere from 30 seconds to 2 full minutes to "unload" completely.

I've done some experimenting, and if you re-run Outlook before OUTLOOK.EXE
fully
unloads, you'll get the "data file did not close properly" message. It will
also happen if you shut down and reboot your workstation without waiting for
OUTLOOK.EXE to fully unload.

I suspect this doesn't have anything to do with the actual formats of the
PST files.
 
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