Custom Maintenance Wizard

[AJ]

Hello All

I need your help or someone to confirm the following statement is true
or not.

When using the CMW to create profiles it is not possible to create a
brand new PST file.

From my testing if I remove all previous PST files from my test

machine and run Maintwiz I get prompted when I start Outlook to
configure the PST file name:

This information service has not been configured, select an existing
file to configure or type the name of a new file

I have added the Personal Folder option under customise additional
outlook profile account information and added the path together with a
PST file name. I was expecting it to just create this but it doesn't.
Is this expected behaviour?

Thanks

AJ

 

[Sue Mosher [MVP-Outlook]]

No, that's not the expected behavior. It suggests that there's an error in the PST path in the CMW so that Outlook can't create it. You might wnat to post that part of your PRF file, which you can export from CMW.

 

[AJ]

Hi Sue.

I checked the path and it seems fine. I also pasted this into explorer
and it pathed to the correct place.

PRF below:

I also tried to run the PRF file on its own and this didn't work
either, same problem. Should I include the .PST extension?

Thanks

AJ

;Automatically generated PRF file from the Microsoft Office
Customization and Installation Wizard

; **************************************************************
; Section 1 - Profile Defaults
; **************************************************************

[General]
Custom=1
ProfileName=Outlook
DefaultProfile=Yes
OverwriteProfile=Yes
ModifyDefaultProfileIfPresent=FALSE
DefaultStore=Service1

; **************************************************************
; Section 2 - Services in Profile
; **************************************************************

[Service List]
ServiceX=Microsoft Outlook Client
ServiceEGS=Exchange Global Section
Service1=Microsoft Exchange Server
ServiceEGS=Exchange Global Section
Service2=Outlook Address Book
Service3=Unicode Personal Folders

;***************************************************************
; Section 3 - List of internet accounts
;***************************************************************

[Internet Account List]

;***************************************************************
; Section 4 - Default values for each service.
;***************************************************************

[ServiceX]
CachedExchangeMode=0x00000002
CachedExchangeSlowDetect=TRUE

[ServiceEGS]
CachedExchangeConfigFlags=0x00000100
MailboxName=%UserName%
HomeServer=xxxxxxxxxxxxxxxxxxxx

[Service1]
OverwriteExistingService=No
UniqueService=Yes
MailboxName=%UserName%
HomeServer=xxxxxxxxxxxxxxxxxxxx
AccountName=Microsoft Exchange Server

[Service2]

[Service3]
UniqueService=No
Name=Personal Folders
PathToPersonalFolders=%userprofile%\Local Settings\Application Data
\Microsoft\Outlook\archive.pst
EncryptionType=0x40000000

No, that's not the expected behavior. It suggests that there's an error in the PST path in the CMW so that Outlook can't create it. You might wnat to post that part of your PRF file, which you can export from CMW.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

 

[Sue Mosher [MVP-Outlook]]

What the symptoms suggest is that it's the Exchange account, not the ..pst file, that isn't being configured right. Does %username% resolve uniquely for each user who's having this problem? If not try using =%username% to force resolution to the exact alias.

Does %userprofile%\Local Settings\Application Data\Microsoft\Outlook\ return a valid path when executied in Windows Explorer? Does an archive.pst file already exist at that location?

In this statement:

EncryptionType=0x40000000

You might want to change 4 to 5 to make it a Unicode .pst file, working around a CMW bug.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

Hi Sue.

I checked the path and it seems fine. I also pasted this into explorer
and it pathed to the correct place.

PRF below:

I also tried to run the PRF file on its own and this didn't work
either, same problem. Should I include the .PST extension?

Thanks

AJ

;Automatically generated PRF file from the Microsoft Office
Customization and Installation Wizard

; **************************************************************
; Section 1 - Profile Defaults
; **************************************************************

[General]
Custom=1
ProfileName=Outlook
DefaultProfile=Yes
OverwriteProfile=Yes
ModifyDefaultProfileIfPresent=FALSE
DefaultStore=Service1

; **************************************************************
; Section 2 - Services in Profile
; **************************************************************

[Service List]
ServiceX=Microsoft Outlook Client
ServiceEGS=Exchange Global Section
Service1=Microsoft Exchange Server
ServiceEGS=Exchange Global Section
Service2=Outlook Address Book
Service3=Unicode Personal Folders

;***************************************************************
; Section 3 - List of internet accounts
;***************************************************************

[Internet Account List]

;***************************************************************
; Section 4 - Default values for each service.
;***************************************************************

[ServiceX]
CachedExchangeMode=0x00000002
CachedExchangeSlowDetect=TRUE

[ServiceEGS]
CachedExchangeConfigFlags=0x00000100
MailboxName=%UserName%
HomeServer=xxxxxxxxxxxxxxxxxxxx

[Service1]
OverwriteExistingService=No
UniqueService=Yes
MailboxName=%UserName%
HomeServer=xxxxxxxxxxxxxxxxxxxx
AccountName=Microsoft Exchange Server

[Service2]

[Service3]
UniqueService=No
Name=Personal Folders
PathToPersonalFolders=%userprofile%\Local Settings\Application Data
\Microsoft\Outlook\archive.pst
EncryptionType=0x40000000

No, that's not the expected behavior. It suggests that there's an error in the PST path in the CMW so that Outlook can't create it. You might wnat to post that part of your PRF file, which you can export from CMW.

No, that's not the expected behavior. It suggests that there's an error in the PST path in the CMW so that Outlook can't create it. You might wnat to post that part of your PRF file, which you can export from CMW.








- Show quoted text -

 

[AJ]

The profile is created fine its just the PST file that errors out and
prompts me to enter a name. In fact the only reason I started looking
at this again was because I could not get the CMW to create a unicode
PST file it kept creating an ANSI file. We instructed users to copy
the ANSI pst to a unicode one after they started outlook, something
that confused them hence why I am trying to solve this again. We have
a bunch of users who have POP3 mailboxes of over 4GB in size and the
custom built export utility can exprt to a PST file. Judging from your
post you mention a bug in CMW, so this looks like what was causing my
problem in the first place. I did post this issue weeks back but
nobody responded so I am assuming its something thats been found out
recently. I have already tried all your suggestions and everything is
as it should be regarding the path and there is no file there already.
The only thing I have not tried is the Encryption type option. I will
try that and see if that's what is causing the problem. I will also
run a fresh pair of eyes over it, that sometimes helps! Thanks for the
heads up regarding that bug. I will post back...............

AJ

What the symptoms suggest is that it's the Exchange account, not the .pst file, that isn't being configured right. Does %username% resolve uniquely for each user who's having this problem? If not try using =%username% to force resolution to the exact alias.

Does %userprofile%\Local Settings\Application Data\Microsoft\Outlook\ return a valid path when executied in Windows Explorer? Does an archive.pst file already exist at that location?

In this statement:

EncryptionType=0x40000000

You might want to change 4 to 5 to make it a Unicode .pst file, working around a CMW bug.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

Hi Sue.

I checked the path and it seems fine. I also pasted this into explorer
and it pathed to the correct place.

PRF below:

I also tried to run the PRF file on its own and this didn't work
either, same problem. Should I include the .PST extension?


;Automatically generated PRF file from the Microsoft Office
Customization and Installation Wizard

; **************************************************************
; Section 1 - Profile Defaults
; **************************************************************

[General]
Custom=1
ProfileName=Outlook
DefaultProfile=Yes
OverwriteProfile=Yes
ModifyDefaultProfileIfPresent=FALSE
DefaultStore=Service1

; **************************************************************
; Section 2 - Services in Profile
; **************************************************************

[Service List]
ServiceX=Microsoft Outlook Client
ServiceEGS=Exchange Global Section
Service1=Microsoft Exchange Server
ServiceEGS=Exchange Global Section
Service2=Outlook Address Book
Service3=Unicode Personal Folders

;***************************************************************
; Section 3 - List of internet accounts
;***************************************************************

[Internet Account List]

;***************************************************************
; Section 4 - Default values for each service.
;***************************************************************

[ServiceX]
CachedExchangeMode=0x00000002
CachedExchangeSlowDetect=TRUE

[ServiceEGS]
CachedExchangeConfigFlags=0x00000100
MailboxName=%UserName%
HomeServer=xxxxxxxxxxxxxxxxxxxx

[Service1]
OverwriteExistingService=No
UniqueService=Yes
MailboxName=%UserName%
HomeServer=xxxxxxxxxxxxxxxxxxxx
AccountName=Microsoft Exchange Server

[Service2]

[Service3]
UniqueService=No
Name=Personal Folders
PathToPersonalFolders=%userprofile%\Local Settings\Application Data
\Microsoft\Outlook\archive.pst
EncryptionType=0x40000000

- Show quoted text -

 

[AJ]

The profile is created fine its just the PST file that errors out and
prompts me to enter a name. In fact the only reason I started looking
at this again was because I could not get the CMW to create a unicode
PST file it kept creating an ANSI file. We instructed users to copy
the ANSI pst to a unicode one after they started outlook, something
that confused them hence why I am trying to solve this again. We have
a bunch of users who have POP3 mailboxes of over 4GB in size and the
custom built export utility can exprt to a PST file. Judging from your
post you mention a bug in CMW, so this looks like what was causing my
problem in the first place. I did post this issue weeks back but
nobody responded so I am assuming its something thats been found out
recently. I have already tried all your suggestions and everything is
as it should be regarding the path and there is no file there already.
The only thing I have not tried is the Encryption type option. I will
try that and see if that's what is causing the problem. I will also
run a fresh pair of eyes over it, that sometimes helps! Thanks for the
heads up regarding that bug. I will post back...............

AJ

What the symptoms suggest is that it's the Exchange account, not the .pst file, that isn't being configured right. Does %username% resolve uniquely for each user who's having this problem? If not try using =%username% to force resolution to the exact alias.

Does %userprofile%\Local Settings\Application Data\Microsoft\Outlook\ return a valid path when executied in Windows Explorer? Does an archive.pst file already exist at that location?

In this statement:

You might want to change 4 to 5 to make it a Unicode .pst file, working around a CMW bug.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

Hi Sue.
I checked the path and it seems fine. I also pasted this into explorer
and it pathed to the correct place.
PRF below:
I also tried to run the PRF file on its own and this didn't work
either, same problem. Should I include the .PST extension?
Thanks
AJ
;Automatically generated PRF file from the Microsoft Office
Customization and Installation Wizard
; **************************************************************
; Section 1 - Profile Defaults
; **************************************************************
[General]
Custom=1
ProfileName=Outlook
DefaultProfile=Yes
OverwriteProfile=Yes
ModifyDefaultProfileIfPresent=FALSE
DefaultStore=Service1
; **************************************************************
; Section 2 - Services in Profile
; **************************************************************
[Service List]
ServiceX=Microsoft Outlook Client
ServiceEGS=Exchange Global Section
Service1=Microsoft Exchange Server
ServiceEGS=Exchange Global Section
Service2=Outlook Address Book
Service3=Unicode Personal Folders
;***************************************************************
; Section 3 - List of internet accounts
;***************************************************************
[Internet Account List]
;***************************************************************
; Section 4 - Default values for each service.
;***************************************************************
[ServiceX]
CachedExchangeMode=0x00000002
CachedExchangeSlowDetect=TRUE
[ServiceEGS]
CachedExchangeConfigFlags=0x00000100
MailboxName=%UserName%
HomeServer=xxxxxxxxxxxxxxxxxxxx
[Service1]
OverwriteExistingService=No
UniqueService=Yes
MailboxName=%UserName%
HomeServer=xxxxxxxxxxxxxxxxxxxx
AccountName=Microsoft Exchange Server
[Service2]
[Service3]
UniqueService=No
Name=Personal Folders
PathToPersonalFolders=%userprofile%\Local Settings\Application Data
\Microsoft\Outlook\archive.pst
EncryptionType=0x40000000
On 22 Jun, 13:21, "Sue Mosher [MVP-Outlook]" <sue...@outlookcode.com>
wrote:
No, that's not the expected behavior. It suggests that there's an error in the PST path in the CMW so that Outlook can't create it. You might wnat to post that part of your PRF file, which you can export from CMW.
Hello All
I need your help or someone to confirm the following statement is true
or not.
On 22 Jun, 13:21, "Sue Mosher [MVP-Outlook]" <sue...@outlookcode.com>
wrote:
No, that's not the expected behavior. It suggests that there's an error in the PST path in the CMW so that Outlook can't create it. You might wnat to post that part of your PRF file, which you can export from CMW.
Hello All
I need your help or someone to confirm the following statement is true
or not.
When using the CMW to create profiles it is not possible to create a
brand new PST file.
From my testing if I remove all previous PST files from my test
machine and run Maintwiz I get prompted when I start Outlook to
configure the PST file name:
This information service has not been configured, select an existing
file to configure or type the name of a new file
I have added the Personal Folder option under customise additional
outlook profile account information and added the path together with a
PST file name. I was expecting it to just create this but it doesn't.
Is this expected behaviour?
Thanks
AJ- Hide quoted text -
- Show quoted text -- Hide quoted text -

- Show quoted text -- Hide quoted text -

- Show quoted text -

Well what can I say the change from 4 to 5 worked!

The reason I started getting this error in the first place was becuase
I told the CMW file to force unicode under I think misc options.
Previously when I created the cmw file I did not touch this option,
however I did tell the CMW to create a PST file of type unicode when
configuring the account options. The result of this was an ANSI PST
file. So Im wonderig now if I just change the enryption type value to
5 and forget the option under misc specific for a PST file if that
will work too, my guess is it will.

Thanks for your help Sue, I have been wishing I could solve this one
for weeks!!!!!!!1

I just thought can I just edit the CMW file directly and make a change
to this or will it cause a problem?

AJ

 

[Sue Mosher [MVP-Outlook]]

The files that CMW generates are not editable. Edit the PRF file and import it into CMW.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

The profile is created fine its just the PST file that errors out and
prompts me to enter a name. In fact the only reason I started looking
at this again was because I could not get the CMW to create a unicode
PST file it kept creating an ANSI file. We instructed users to copy
the ANSI pst to a unicode one after they started outlook, something
that confused them hence why I am trying to solve this again. We have
a bunch of users who have POP3 mailboxes of over 4GB in size and the
custom built export utility can exprt to a PST file. Judging from your
post you mention a bug in CMW, so this looks like what was causing my
problem in the first place. I did post this issue weeks back but
nobody responded so I am assuming its something thats been found out
recently. I have already tried all your suggestions and everything is
as it should be regarding the path and there is no file there already.
The only thing I have not tried is the Encryption type option. I will
try that and see if that's what is causing the problem. I will also
run a fresh pair of eyes over it, that sometimes helps! Thanks for the
heads up regarding that bug. I will post back...............

AJ

What the symptoms suggest is that it's the Exchange account, not the .pst file, that isn't being configured right. Does %username% resolve uniquely for each user who's having this problem? If not try using =%username% to force resolution to the exact alias.

Does %userprofile%\Local Settings\Application Data\Microsoft\Outlook\ return a valid path when executied in Windows Explorer? Does an archive.pst file already exist at that location?

In this statement:

You might want to change 4 to 5 to make it a Unicode .pst file, working around a CMW bug.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

Hi Sue.

I checked the path and it seems fine. I also pasted this into explorer
and it pathed to the correct place.

PRF below:

I also tried to run the PRF file on its own and this didn't work
either, same problem. Should I include the .PST extension?


;Automatically generated PRF file from the Microsoft Office
Customization and Installation Wizard

; **************************************************************
; Section 1 - Profile Defaults
; **************************************************************

[General]
Custom=1
ProfileName=Outlook
DefaultProfile=Yes
OverwriteProfile=Yes
ModifyDefaultProfileIfPresent=FALSE
DefaultStore=Service1

; **************************************************************
; Section 2 - Services in Profile
; **************************************************************

[Service List]
ServiceX=Microsoft Outlook Client
ServiceEGS=Exchange Global Section
Service1=Microsoft Exchange Server
ServiceEGS=Exchange Global Section
Service2=Outlook Address Book
Service3=Unicode Personal Folders

;***************************************************************
; Section 3 - List of internet accounts
;***************************************************************

[Internet Account List]

;***************************************************************
; Section 4 - Default values for each service.
;***************************************************************

[ServiceX]
CachedExchangeMode=0x00000002
CachedExchangeSlowDetect=TRUE

[ServiceEGS]
CachedExchangeConfigFlags=0x00000100
MailboxName=%UserName%
HomeServer=xxxxxxxxxxxxxxxxxxxx

[Service1]
OverwriteExistingService=No
UniqueService=Yes
MailboxName=%UserName%
HomeServer=xxxxxxxxxxxxxxxxxxxx
AccountName=Microsoft Exchange Server

[Service2]

[Service3]
UniqueService=No
Name=Personal Folders
PathToPersonalFolders=%userprofile%\Local Settings\Application Data
\Microsoft\Outlook\archive.pst
EncryptionType=0x40000000

On 22 Jun, 13:21, "Sue Mosher [MVP-Outlook]" <sue...@outlookcode.com>
wrote:
No, that's not the expected behavior. It suggests that there's an error in the PST path in the CMW so that Outlook can't create it. You might wnat to post that part of your PRF file, which you can export from CMW.

Hello All

I need your help or someone to confirm the following statement is true
or not.

On 22 Jun, 13:21, "Sue Mosher [MVP-Outlook]" <sue...@outlookcode.com>
wrote:
No, that's not the expected behavior. It suggests that there's an error in the PST path in the CMW so that Outlook can't create it. You might wnat to post that part of your PRF file, which you can export from CMW.

Hello All

I need your help or someone to confirm the following statement is true
or not.

When using the CMW to create profiles it is not possible to create a
brand new PST file.

From my testing if I remove all previous PST files from my test
machine and run Maintwiz I get prompted when I start Outlook to
configure the PST file name:

This information service has not been configured, select an existing
file to configure or type the name of a new file

I have added the Personal Folder option under customise additional
outlook profile account information and added the path together with a
PST file name. I was expecting it to just create this but it doesn't.
Is this expected behaviour?

AJ- Hide quoted text -

- Show quoted text -- Hide quoted text -

- Show quoted text -- Hide quoted text -

- Show quoted text -

Well what can I say the change from 4 to 5 worked!

The reason I started getting this error in the first place was becuase
I told the CMW file to force unicode under I think misc options.
Previously when I created the cmw file I did not touch this option,
however I did tell the CMW to create a PST file of type unicode when
configuring the account options. The result of this was an ANSI PST
file. So Im wonderig now if I just change the enryption type value to
5 and forget the option under misc specific for a PST file if that
will work too, my guess is it will.

Thanks for your help Sue, I have been wishing I could solve this one
for weeks!!!!!!!1

I just thought can I just edit the CMW file directly and make a change
to this or will it cause a problem?

AJ