copy large file to USB drive hangs

  • Thread starter Thread starter flahmeshess
  • Start date Start date
Can I clarify this with you ? What I need to download is the chipset
software, right ? Thanks...
 
I downloaded the chipset software and installed it. Then I went to
the device manager and changed all the USB drivers to Intel.
Rebooted. Still hang. I don't know if I've done the driver update
correctly.
 
From: "flahmeshess" <[email protected]>

| I downloaded the chipset software and installed it. Then I went to
| the device manager and changed all the USB drivers to Intel.
| Rebooted. Still hang. I don't know if I've done the driver update
| correctly.
|

If it was done corerectly then there would be no yellow "!" or "?" [ exclamation or
question ] marks in Device Manager.

If the copy process is still problematic after that, then it isn't a driver issue.
 
flahmeshess said:
1. It's NTFS
2. USB 2.0
3. I've tried all methods: dos prompt, explorer, Total commander.
Allway Sync, xxcopy, ycopy.... hang
4. I've also tried to use NERO Backup. But NERO breaks the file up
after certain size.
5. My files are > 1GB in size. Also happen for < 1GB.
Click to expand...

Well I regularly backup my files (250MB to 500MB) to a USB flashdrive
with SP4 and have never encountered a problem, so your problem has
nothing to do with Win2k. Sound like a driver issue. When you look at
Device Manager under "Universal Serial Bus controllers", are there any
red or yellow warning markers? Is "Standard Enhanced PCI to USB Host
Controller" (USB2 installed) shown?

Finally have a look at this website which should provide a solution.
http://www.usbman.com/Troubleshooter General.htm
 
When you say 250MB to 500MB, are you referring to file size or the
total number of bytes ? My files are > 500MB or > 1GB.

No yellow or red error warning marks.
 
From: "flahmeshess" <[email protected]>

| When you say 250MB to 500MB, are you referring to file size or the
| total number of bytes ? My files are > 500MB or > 1GB.
|
| No yellow or red error warning marks.
|

Are the files >4GB ?
 
Your questions...Is "Standard Enhanced PCI to USB Host
Controller" (USB2 installed) shown?

My Answer: I have the following:

Intel(R) ICH8 Family USB Universal Host Controller - 2830
Intel(R) ICH8 Family USB Universal Host Controller - 2831
Intel(R) ICH8 Family USB Universal Host Controller - 2832
Intel(R) ICH8 Family USB Universal Host Controller - 2834
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A
USB 2.0 Root Hub
USB 2.0 Root Hub
USB Composite Device
USB Mass Storage Device <=== This appeared when I plug in my USB HDD
USB Printing Support
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
 
My USB is 2.0 and my drive is also USB 2.0.
I don't see a "Storage Volume", is it because I'm using Win2000 ?
The drive is correctly sized.
 
My USBStor.sys is dated 11/14/1999 version 5.0.2183.1. What is the
latest ? If outdated, where I can download the newer one ? Can't
find it on Microsoft website.
 
I found a USBStor in driverguide. I tried to see if by replacing it
would solve the problem. But I cannot replace it. When I copy over
it, I keep getting the old copy in windows/system32/driver. What is
the right way to replace the usbstor.sys ? Thank...
 
Device Type: Storage Volumes
Manufacturer: Microsoft
Location: Volume Manager

Driver Provider: Microsoft
Driver Date: 11/14/1999
Driver Version: 5.0.2183.1
Digital Signer: Microsoft Windows 2000 Publisher

There are 3 buttons. The Driver Details is blanks out. So I cannot
click on it. I can click on Uninstall & Update Driver.

How the above ? Any problems ?
 
Hi Frank
I just checked my office machine. It also says "Volume Manager". I
tried copying to USB but I didn't have this problem. I will go back
and check the PC for the other questions you raised. Thanks.
 
Dear Frank

Under DM - Disk Drives, I have 3 drives:

- Samsung HM250JI USB Device
- WDC xxxxxx (my internal drive)
- WDC xxxxxx

When I click on my Samsung drive, I have:

Device type: Disk drives
Manufacturer: (Standard disk drives)
Location: 0

When I click on my WDC drives, I have

Device type: Disk drives
Manufacturer: (Standard disk drives)
Location: 0 (0)

In Computer Management - Disk Management,

The capacity is 232.88 GB. It's a 250GB USB Drive.

Any problem with the above ?
 
Dear Frank

Under DM - Disk Drives, I have 3 drives:

- Samsung HM250JI USB Device
- WDC xxxxxx (my internal drive)
- WDC xxxxxx

When I click on my Samsung drive, I have:

Device type:    Disk drives
Manufacturer:   (Standard disk drives)
Location:       0

When I click on my WDC drives, I have

Device type:    Disk drives
Manufacturer:   (Standard disk drives)
Location:       0 (0)

In Computer Management - Disk Management,

The capacity is 232.88 GB.  It's a 250GB USB Drive.

Any problem with the above ?



- Show quoted text -
Click to expand...

I am experiencing the same problem. Win2k, SP4, External USB enclosure
w/ 400Gb HD. As part of my backup strategy, I copy 6 or 8 4Gb+ files
per night. After about a week, the USB drive hangs with the red light
on, and I can't bring up My Computer or Windows Explorer. I can't even
reboot. The whole system just hangs when it needs to access any of the
drives. If I turn off the USB drive, I get the same errors you
referenced, and I can then get to my other drives and reboot.

I have no problem backing up the files on the USB drive to tape.
Reading the files appears to be no problem. It only hangs during the
creation of the files.

In the properties of the USB Mass Storage Device line in Device
Manager, my drive shows as Location 0 (Cypress AT2LP RC42) and is
working properly

Under the Disk Drives section of DM, it shows as ST340063 3A USB
Device, and again is working properly.

In the Logical Drives section of the Computer Management screen, it
appears with the correct size.

Let me know if you find a resolution to this issue, or if there's any
other information I can provide to you that may help.

Joel
 
Hi Frank
Yes. Win2k is correctly identifying my drive.
I think it's a miscommunication, I did not try this at SP2. So I
don't know whether I had this problem in SP2 or not.
 
I beginning to think that the USB is not able to handle the
throughput. If I find ways and means to slow down the copy, then it
will be able to copy more files before hanging or is able to copy all
across.

So I wonder if there is a copy program that can specify the write
buffer and specify a wait time before each write. Just hoping for a
ready made one. Thanks.
 
My machine has the latest fixpack. When I do a update at Microsoft
website, there is nothing to update.
I installed the software for chipset. Sorry about it. I didn't
understand the different then.
I've tried the different USB ports and the same problem occurred.
Motherboard is Asus P5BE-Plus.

There is not fixed size. But I found the problem when the files are
large, ie > 500-600MB.
 
Back
Top