Russ,
For lack of anything else to try, I figured it was reasonably harmless to
remove the Windows Component "Fax Services," reboot, and then add it back.
Unfortunately, that turned up another problem. I have no idea whether
this
newly discovered problem underlies my Address Book problem or not.
I'll describe what I encounterd here briefly, but it will not surprised if
you and the other experts consider the Outlook discussions to be the wrong
place to be looking for help with it (if that's the case, I'd appreciate
any
thoughts on where to find information!). However, maybe it will look
familiar to someone...
When I tried to add "Fax Services" back to Windows using the Windows
Component Wizard (which I access via Add/Remove Programs), I got a series
of
"Setup cannot copy the file <filename>" messages even though the files
were
in the I386 folder where it was looking. Similar problems are described
in a
number of KB articles (e.g., 894351), but I've tried both resolutions
listed
and neither has solved the problem.
Any constructive advice would be appreciated.
-----------------------------------------------------
Russ Valentine said:
What you claim cannot be reproduced. When you properly configure your
Outlook Address Book and set your OS to use it, Windows Fax will use it
too.
You've missed something.
--
Russ Valentine
[MVP-Outlook]
ajgmisc said:
I checked the setting that Russ specified and found that "Contact List"
was
already set to "Microsoft Office Outlook."
I tried changing it to the other choice ("Address Book"), applying the
change, and then changing it back to see if that might give things a
kick
in
the right direction, but Fax Console still seems to be looking at the
address
book associated with a Windows program named "Address Book" (and that
address
book is empty).
I'm considering removing (uninstalling) the Windows component named
"Fax
Services" and then adding it back again because I seem to remember
making
some choices when I added Fax Services originally that were relevant to
my
current problem. However, I'm not planning to do that until I hear
back
from
others.
At one time, I had the Fax Console showing me the Outlook Address Book.
I
believe (but am not 100% sure) that things went amiss either when I
installed
a Microsoft update for Outlook or when I converted from the old format
.pst
file to the format introduced with Outlook 2003. I don't know if this
is
relevant, but "About" in Fax Console shows it to be Version 5.1 (build
2600.xpsp_sp2_gdr.050301-1519: Service Pack 2).
:
Whenever you set Outlook to be your default Contact List manager for
your
operating system (Control Panel > Internet Options > Programs),
Windows
XP
Fax will use your Outlook Address Book.