So Outlook has the exact same problem as Windows Mail?
This is very peculiar.
One thing, your server name, SMTP.WEST.COX.NET, should be in lower
case letters, although theoretically it's not supposed to make a difference.
Since the problem occurs only with Cox, you might try sending through a
different SMTP server. You can get a free Gmail address, which then can be
configured for POP/SMTP access. This would be a good test to see if the
Cox server is the problem.
Gary VanderMolen
I've tried with Microsoft Outlook, which I recently loaded in with my 1 year
old MS Office Professional2003 software. I loaded it so I could use Office
without having to buy the new Office for awhile for the new computers. I put
it in after having so much trouble with WM. But I also have the same
problem. When I'm on a website, and it allows me to send a page to myself or
another email address, and I do so, it winds up in MS Outlook, and does not
send.
I'd really not like to change at this time, but if I can't get it to work,
I'll have to.
Thanks, Mari
:
Have you tried a different email program such as WLM or Thunderbird?
Gary VanderMolen
Thank you, Frank. Yes, it's always in the To or CC field. We've frequently
sent emails to 60-100 email addresses with no problems, until we got these
new computers. I've been with Cox High Speed Cable Internet for 5 or 6
years, they have always been seperated with semicolons in OE. I will try
commas, but I don't think they will work.
Plain and simple; the problem is this: I simply cannot send any emails to a
new email address on this computer! This includes a single email, or to a
group. If there is one email address I haven't sent to on this computer, it
will not go out. Totally unreal! The problem is not only when sending group
emails, but when sending to a new person, to any email address. If it's
never been done on this computer before, it will not go out! Very
frustrating to someone who loves computers as I do.
Another thing I truly dislke about WM, is the fact that it recopies the
email address with the name after the one I type in. Seems to be dumb for WM
to take up so much space, for what has already been typed. No need to re-add
that address again.
I typed an email today to a gentleman we have corresponded with several
times on this computer, to a new email address, which would not go out.
Then, Itried his old email address, whichi he has sent me emails from in the
past, and neither would send. This problem is making computers not fun for
us anymore, can't believe what I have to do to get a new email address sent
off to someone, and it sometimes rejects those I've used before with that
same error message. People simply don't believe me when I have to call them
and tell them to send me an email so that I can send one to them! Or, I have
to get a friend running XP to send an email to them to get them to email me,
to "free up" the email address!
No one believes me, when I explain it, but it really is a problem. I;ve
always double checked, and the email address is always correct. It makes no
difference if it is to a cox.net address or AOL, or Earthlink, or asu.edu, if
an email has not been received from that email address, it will not leave the
Outbox. If that new email address in the "To" field is in with a bunch of
email addresses to whom I can send, it holds up ALL emails in the Outbox
until the suspect one is deleted, after I get that error message.
Frank, is there any sense to these answers people (not with MS, as you),
have put in on this blog, when they've had problems with emails hanging up in
the Outbox, to "reloading Windows Vista?" I don't know how I would do that,
Sony did not send us any cd's, it came already loaded. I guess I'm going to
have to send one of these computers to Sony and demand that they get it
working.
However, it's been awhile since I talked to Cox, I'll call them again as
soon as I have the time to spend on the phone, and I'll call Sony again, and
request an expert to help me, or a supervisor.
Thanks for all your help. I guess this does exist in other's WM, according
to this blog.
Appreciate any input. Thank you,
Mari
:
"Frank; Thank you for replying. Error Message follows; "The message
could
not be sent; the authentication setting might not be correct for your
outgoing e-mail [SMTP] server. For help solving this problem, go to help,
search for "Troubleshoot Windows Mail," and read the "I'm having problems
sending email" section. If you need help determining the proper server
settings, please contact your email service provider.
The rejected email address was '(e-mail address removed);' subject 'Field Trip,
May,
2008', Account: 'Windows Mail', 'Server, SMTP.WEST.COX.NET; ' Protocol:
SMTP
"server response '550 (e-mail address removed); malformed address; may not follow
'(e-mail address removed); Port 25, Secure (SSL); No, Server Error, Error Number
0x800CCC79"
Frank; When I go to "Help" and look for "I'm having problems sending
email,
that heading does not exist on WM's help. It used to be on XP. I can
send
to this gentleman on my old computer, this address is correct. My most
recent email to him is hung up in my Outbox.
I seldom can send to a new person, even to cox.net; my own server. If the
person will send me an email, then it usually clears the problem, and I
can
send to them.
I assume that (e-mail address removed) is in the To or CC field. It looks like Cox
doesn't like the names to be separated by semi-colons. Use commas instead.
If that IS the problem, I would complain to them. A comma is a normally
accepted delimiter, I've never heard of it being rejected.
On the other hand, if '(e-mail address removed) is the from field the problem is
probably that Cox will only accept a from address that is a Cox account.
On the gripping hand, you may be sending to more recipients than Cox allows.
A common limit is 25.
