G
Guest
Well I downloaded the Beta version today. Lost all my saved info. I saved
most of the important stuff to a disc. New message is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Live Mail", and read
the "I'm having problems sending e-mail" section. If you need help
determining the proper server settings, please contact your e-mail service
provider.
The rejected e-mail address was '(e-mail address removed)'.
Subject 'Fw: Tom H here'
Server Error: 550
Server Response: 550 From: address is not valid. Please check your email
settings.
Server: 'smtpauth.earthlink.net'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 587
Secure(SSL): No
Any suggestions? Elrod.
most of the important stuff to a disc. New message is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Live Mail", and read
the "I'm having problems sending e-mail" section. If you need help
determining the proper server settings, please contact your e-mail service
provider.
The rejected e-mail address was '(e-mail address removed)'.
Subject 'Fw: Tom H here'
Server Error: 550
Server Response: 550 From: address is not valid. Please check your email
settings.
Server: 'smtpauth.earthlink.net'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 587
Secure(SSL): No
Any suggestions? Elrod.
Gary VanderMolen said:Thanks for your feedback. Feel free to come back if you
need further advice.
--
Gary VanderMolen [MS-MVP WLM]
brassman said:I intend to try the other email. Thing is we small people are at the mercy of
big business. As you stated if I wanted to pay for extra support they would
fix it for me. Kinda like buying a car the paying for the keys seperate. If
enough little people took the product back then the big businesses would
start looking for a fix because it would start cutting into their profit
margin. The bottom line would be affected. Again I sincerely thank you for
your help. You take the time out of your life to volunteer on this forum. If
not for you or people like you there would be no free microsoft support. It
is not you. I believe you to be pure of heart. Microsoft however needs to
step back and taske a better look at it's self. Elrod.
Gary VanderMolen said:Suit yourself, but returning a computer and exchanging it sounds like
a lot more trouble than trying a different email program.
--
Gary VanderMolen [MS-MVP WLM]
So Mr. Gates sells a defective product that every one is forced to buy if
they want a new computer, unless you buy a Mac, and offers no support unless
you want to pay him more. As I said before. Marketing! The "Geek Squads" are
even having trouble with this one. I thought the government was picking on
poor old Bill but I guess for once they knew what they were doing! I've got a
new, pretty much top of the line computer that is under warranty so I guess
they will have to replace it. Thank you for the responses to give to them to
justify replacement. Maybe I can get a new one every 6 weeks or so. Thanks
again. Elrod.
:
This is the only online support (volunteers). You can call MS, but they
won't talk to you unless you pay a hefty fee first.
Then there is always your local Geek Squad or equivalent.
Your best bet at this point is to try an upgrade to Windows Live Mail:
http://get.live.com/betas/maildesktop_betas
--
Gary VanderMolen [MS-MVP WLM]
Ok I went to Symantecs site and followed thier instuctions. Nothing to remove
and the mail still does not work. I have many emails comming in and it is a
pain to read them in windows and then go to gmail to send answers.
Again I will ask. Is there somewhere online I can go or someone I can call
for microsoft support? Elrod.
:
Yes the uninstall ended succcessfully. I will later today go to Nortons site
and try that. We too the error message very seriously and changed and
reconfigured all my earthlink data numerous times. We not only uninstalled
all third party security software but dis-abled windows security as well. As
I said this was at least a 5 hour session and every one worked hard. Thanks.
Elrod.
:
I understand you removed your antivirus. Was this removal accomplished
as a regular uninstall? Did the uninstall routine conclude with a message
saying the program was successfully uninstalled? The reason I harp on this
is because both McAfee and Symantec Norton found it necessary to
provide special removal utilities on their website, because their programs
are so difficult to uninstall successfully.
Did you replace the antivirus with anything? Are you using any other third
party security software such as anti-spyware or firewall?
I take it that you and EarthLink decided that the error message
from EarthLink's server ("From: address is not valid") is bogus.
--
Gary VanderMolen [MS-MVP WLM]
I can not send emails with windows mail.
Started about a week ago. Spent 5 hours on live help with my ISP, the phone
and even let them take over my computer for two hours. They gave up and told
me to contact Microsoft. I have read all these threads and we did all those
things. I do not agree with the advice of removing your anti-virus in this
day and age but we did so. My error message is as follows.
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.
The rejected e-mail address was '(e-mail address removed)'. Subject
'Re: [Electroplating 101] Re: Tanks ! Hope this Helps,', Account:
'pop.earthlink.net', Server: 'smtpauth.earthlink.net', Protocol: SMTP, Server
Response: '550 From: address is not valid. Please check your email
settings.', Port: 587, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC79
I need to send emails and I am very dissapointed in Vista. I am seriosly
considering a MAC. Can I get help here? Is there a number I can call? By the
way I even get this message when I try to send a message to my self. Thanks.
Elrod.