Cannot send mail due to SMTP server error

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Guest

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server.

The rejected e-mail address was '< username>@saber.net'. Subject 'Re: For
<account>', Account: 'SaberNet', Server: 'smtp.saber.net', Protocol: SMTP,
Server Response: '550 5.7.1 Access denied', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC78
 
Try replacing your outgoing e-mail [SMTP] server to a pop.

So that both incoming and outgoing are the same.

Ed
 
Did you try and disable you AV email scanning option for both incoming or outgoing mail. Also do you have any anti spam for email installed. If you do then disable that also
 
That error message means saber.net thinks you are not allowed
to use their SMTP server, perhaps because of some spamming
violation. Contact your ISP's tech support for help.

Gary VanderMolen
 
Problem resolved: by entering smtp:comcast.net (due to using a different
location)

Becuase this machine is not connecting at it's typical location I had change
the SMTP address from Saber to Comcast.

Thanks

Gary VanderMolen said:
That error message means saber.net thinks you are not allowed
to use their SMTP server, perhaps because of some spamming
violation. Contact your ISP's tech support for help.

Gary VanderMolen

Warren1400 said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server.

The rejected e-mail address was '< username>@saber.net'. Subject 'Re: For
<account>', Account: 'SaberNet', Server: 'smtp.saber.net', Protocol: SMTP,
Server Response: '550 5.7.1 Access denied', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC78
Click to expand...
Click to expand...
 
Yeah, this is a common problem for people trying to use the SMTP
server of their home ISP when away from home.

Gary VanderMolen

Warren1400 said:
Problem resolved: by entering smtp:comcast.net (due to using a different
location)

Becuase this machine is not connecting at it's typical location I had change
the SMTP address from Saber to Comcast.

Thanks

Gary VanderMolen said:
That error message means saber.net thinks you are not allowed
to use their SMTP server, perhaps because of some spamming
violation. Contact your ISP's tech support for help.

Gary VanderMolen

Warren1400 said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server.

The rejected e-mail address was '< username>@saber.net'. Subject 'Re: For
<account>', Account: 'SaberNet', Server: 'smtp.saber.net', Protocol: SMTP,
Server Response: '550 5.7.1 Access denied', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC78
Click to expand...
Click to expand...
Click to expand...
 
I face the same problem. I am in Shanghai and go to see the ISP provider -
China Telecom (Shanghai) but they do not provide SMTP server name. Pls advise.
 
If you can't send email thru the server you are now connected to, you might
try getting a (free) Gmail account.
https://www.gmail.com

Enable POP mail on the Gmail webmail site, and you should be able to send
thru it. You can still receive thru your regular account.




Alex Lee said:
I face the same problem. I am in Shanghai and go to see the ISP provider -
China Telecom (Shanghai) but they do not provide SMTP server name. Pls
advise.


Warren1400 said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server.

The rejected e-mail address was '< username>@saber.net'. Subject 'Re: For
<account>', Account: 'SaberNet', Server: 'smtp.saber.net', Protocol:
SMTP,
Server Response: '550 5.7.1 Access denied', Port: 25, Secure(SSL): No,
Server
Error: 550, Error Number: 0x800CCC78
Click to expand...
Click to expand...
 
Thanks Dave.
So you suggest to use web-based email in China and leave the Vista Windows
Mail alone. XP Outlook seems not to have the same (SMTP) problem, right?


Dave said:
If you can't send email thru the server you are now connected to, you might
try getting a (free) Gmail account.
https://www.gmail.com

Enable POP mail on the Gmail webmail site, and you should be able to send
thru it. You can still receive thru your regular account.




Alex Lee said:
I face the same problem. I am in Shanghai and go to see the ISP provider -
China Telecom (Shanghai) but they do not provide SMTP server name. Pls
advise.


Warren1400 said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server.

The rejected e-mail address was '< username>@saber.net'. Subject 'Re: For
<account>', Account: 'SaberNet', Server: 'smtp.saber.net', Protocol:
SMTP,
Server Response: '550 5.7.1 Access denied', Port: 25, Secure(SSL): No,
Server
Error: 550, Error Number: 0x800CCC78
Click to expand...
Click to expand...
Click to expand...
 
Dave said:
If you can't send email thru the server you are now connected to, you
might try getting a (free) Gmail account.
https://www.gmail.com

Enable POP mail on the Gmail webmail site, and you should be able to send
thru it. You can still receive thru your regular account.
Click to expand...

Can someone use Gmail from China?
Didn't Google do a deal with China
not to rock the boat?

Warren1400 said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server.

The rejected e-mail address was '< username>@saber.net'. Subject 'Re:
For
<account>', Account: 'SaberNet', Server: 'smtp.saber.net', Protocol:
SMTP,
Server Response: '550 5.7.1 Access denied', Port: 25, Secure(SSL): No,
Server
Error: 550, Error Number: 0x800CCC78
Click to expand...
Click to expand...
Click to expand...
 
Sure, Gmail is avilable in China but it is web-based.


Julian said:
Dave said:
If you can't send email thru the server you are now connected to, you
might try getting a (free) Gmail account.
https://www.gmail.com

Enable POP mail on the Gmail webmail site, and you should be able to send
thru it. You can still receive thru your regular account.
Click to expand...

Can someone use Gmail from China?
Didn't Google do a deal with China
not to rock the boat?

:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server.

The rejected e-mail address was '< username>@saber.net'. Subject 'Re:
For
<account>', Account: 'SaberNet', Server: 'smtp.saber.net', Protocol:
SMTP,
Server Response: '550 5.7.1 Access denied', Port: 25, Secure(SSL): No,
Server
Error: 550, Error Number: 0x800CCC78
Click to expand...
Click to expand...
Click to expand...
 
Alex Lee said:
Sure, Gmail is avilable in China but it is web-based.
Click to expand...

Nothing under Settings > Forwarding and POP?
Julian said:
Dave said:
If you can't send email thru the server you are now connected to, you
might try getting a (free) Gmail account.
https://www.gmail.com

Enable POP mail on the Gmail webmail site, and you should be able to
send
thru it. You can still receive thru your regular account.




I face the same problem. I am in Shanghai and go to see the ISP
provider -
China Telecom (Shanghai) but they do not provide SMTP server name. Pls
advise.
Click to expand...

Can someone use Gmail from China?
Didn't Google do a deal with China
not to rock the boat?

:

The message could not be sent. The authentication setting might not
be
correct for your outgoing e-mail [SMTP] server.

The rejected e-mail address was '< username>@saber.net'. Subject 'Re:
For
<account>', Account: 'SaberNet', Server: 'smtp.saber.net', Protocol:
SMTP,
Server Response: '550 5.7.1 Access denied', Port: 25, Secure(SSL):
No,
Server
Error: 550, Error Number: 0x800CCC78
Click to expand...
Click to expand...
Click to expand...
 
Warren1400 said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server.

The rejected e-mail address was '< username>@saber.net'. Subject 'Re: For
<account>', Account: 'SaberNet', Server: 'smtp.saber.net', Protocol: SMTP,
Server Response: '550 5.7.1 Access denied', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC78
Click to expand...
 
You will have to get those settings from your ISP (or mail provider,
if different from your ISP). If you can't find those directions on their
website, let us know who it is, and we can look it up for you.

--
Gary VanderMolen [MS MVP-WLM]


HENRI said:
me too. (SMTP) (POP3) ?????

Warren1400 said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server.

The rejected e-mail address was '< username>@saber.net'. Subject 'Re: For
<account>', Account: 'SaberNet', Server: 'smtp.saber.net', Protocol: SMTP,
Server Response: '550 5.7.1 Access denied', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC78
Click to expand...
Click to expand...
 
Warren1400 said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server.

The rejected e-mail address was '< username>@saber.net'. Subject 'Re: For
<account>', Account: 'SaberNet', Server: 'smtp.saber.net', Protocol: SMTP,
Server Response: '550 5.7.1 Access denied', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC78
Click to expand...
 
Warren1400 said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server.

The rejected e-mail address was '< username>@saber.net'. Subject 'Re: For
<account>', Account: 'SaberNet', Server: 'smtp.saber.net', Protocol: SMTP,
Server Response: '550 5.7.1 Access denied', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC78
Click to expand...
 
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