cannot send e-mail? I can help

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OK, so just adapt my example for your particular circumstance.
Change smtp.bluetie.com to whatever the name is for your westnet
SMTP server. Looks like that would be mail.westnet.com.au, if we
can go by these directions:http://support.westnet.com.au/faq/2150/What-are-the-basic-internet-se...

Gary VanderMolen






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Gary,

I am having a similiar issue to some. I use my charter email from my
laptop when traveling and I get an error 421:charter.net connection
closed, when sending. I can receive perfectly, just no send. I also
have a work email that has a "mail.xxxxxx.com" outgoing server and I
get a consistent "cannot relay" error.

Any suggestions to work around this?

Thanks,
Kevin
 
Both of your send failures are caused by standard port 25 blocks
that most ISPs use nowadays. Your case is more complex since
you need to circumvent port 25 blocks from both home and while
traveling. The best solution is to use an SMTP server port other
than '25'. Unfortunately, Charter is one of the few big ISPs (as far
as I know) which does not offer an alternate port (465 or 587).
I notice you have a Comcast email address. Are you allowed to use
Comcast's SMTP server? If so, see
http://www.comcast.net/help/faq/index.jsp?faq=Emailtop17686
for instructions on how to use their SMTP server on port 587.
Ignore any incoming server information, because you will want to
leave your incoming settings as is. There is no requirement that
the incoming and outgoing servers must be a matched pair.

Gary VanderMolen
 
I, too, can receive but not send emails using my new Vista and Windows
Mail. My ISP is Verizon DSL.

The error message:
The connection to the server has failed. Subject 'Re: test', Account:
'WindowsMail', Server: 'mail.verizon.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Any help would be GREATLY appreciated.
Thanks!
 
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