R Russ Valentine [MVP-Outlook] Mar 26, 2009 #2 Outlook has no dialer and is not CRM software. Outlook uses the Windows dialer to dial numbers, but can do no more. If you expect to talk to whomever you dialed, you would need voice modem and CRM software You may need a different product.
Outlook has no dialer and is not CRM software. Outlook uses the Windows dialer to dial numbers, but can do no more. If you expect to talk to whomever you dialed, you would need voice modem and CRM software You may need a different product.
D Diane Poremsky [MVP] Mar 27, 2009 #3 do you have a voice modem configured in your computer? That is a requirement. -- Diane Poremsky [MVP - Outlook] Outlook Tips by email: mailto:dailytips-subscribe-request@lists.outlooktips.net EMO - a weekly newsletter about Outlook and Exchange: mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM You can access this newsgroup by visiting http://www.microsoft.com/office/community/en-us/default.mspx or point your newsreader to msnews.microsoft.com.
do you have a voice modem configured in your computer? That is a requirement. -- Diane Poremsky [MVP - Outlook] Outlook Tips by email: mailto:dailytips-subscribe-request@lists.outlooktips.net EMO - a weekly newsletter about Outlook and Exchange: mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM You can access this newsgroup by visiting http://www.microsoft.com/office/community/en-us/default.mspx or point your newsreader to msnews.microsoft.com.
