cable modem resets itself

  • Thread starter Thread starter mooky
  • Start date Start date
thanks...I'm gonna go have them test the modem at the local office
probably Fri. since I get off work around noon...if that's not the
problem..they are set to come out here and see Monday afternoon
between 1 and 3.

just now did another speed test...here's the results

http://www.speedtest.net/result/149931452.png

after that one I did another one that was the same results as I posted
in my earlier reply...I hope it's a simple repair job of either the
line or hopefully replacing the modem if that's the prob. Thanks again
for the info
 
just now did another speed test...here's the results

http://www.speedtest.net/result/149931452.png

after that one I did another one that was the same results as I posted
in my earlier reply...I hope it's a simple repair job of either the
line or hopefully replacing the modem if that's the prob. Thanks again
for the info

another quick question...if it is a problem with the line, wouldn't my
ipconfig say 126 or 169. whatever instead of 74. whatever? Also, in
refrence to someone earlier saying that's my best bet to contact
Toshiba, someone I talked to online with Suddenlink said that's not
correct for the tech guy to tell me that when I bought the modem from
Suddenlink...not to mention the modem is an older model not listed
with Toshiba...
 
another quick question...if it is a problem with the line, wouldn't my
ipconfig say 126 or 169. whatever instead of 74. whatever? Also, in
refrence to someone earlier saying that's my best bet to contact
Toshiba, someone I talked to online with Suddenlink said that's not
correct for the tech guy to tell me that when I bought the modem from
Suddenlink...not to mention the modem is an older model not listed
with Toshiba...
Sorry to keep posting, but I just downloaded the sped test add pn for
Firefox and got these results

Download Speed Test Result



Your current download speed is: 1.34 Mbps

which means you can download at 171.13 KB/sec from our servers.
then it has a bar graph and where it says YOU with a long red bar by
it, it says 1369 kbps
 
also using Firefox add on

Upload Speed Test Result



Your current upload speed is:

269.00kbps

which means you can upload at 33.63 KB/sec to our servers.
on the graph it says 268kbps for me..
 
Mooky, I had similar problems with my modem last week and went crazy between
modem provider and ISP, just like you did.

Went to Network Setup Wizard in Control Panel, and followed the procedure
there.
Everything has been fine for several days now.

Good luck. Mary
 
Mooky, I had similar problems with my modem last week and went crazy between
modem provider and ISP, just like you did.

Went to Network Setup Wizard in Control Panel, and followed the procedure
there.
Everything has been fine for several days now.

Good luck. Mary

thanks...hope yours stays ok...so should I just create a new
connection then? not sure if it'll work..willing to try
anything..gonna go to local office with modem to see of they'll test
it tomorrow.
 
thanks...hope yours stays ok...so should I just create a new
connection then? not sure if it'll work..willing to try
anything..gonna go to local office with modem to see of they'll test
it tomorrow.

just did a few more speed tests usiong Firefox as I did earlier....

Download Speed Test Result



Your current download speed is: 3.70 Mbps

which means you can download at 473 KB/sec from our servers.

Upload Speed Test Result



Your current upload speed is:

308.00kbps

which means you can upload at 38.5 KB/sec to our servers

Download Speed Test Result



Your current download speed is: 1.32 Mbps

Upload Speed Test Result



Your current upload speed is:

308.00kbps

which means you can upload at 38.5 KB/sec to our servers

Upload Speed Test Result



Your current upload speed is:

313.00kbps

which means you can upload at 39.13 KB/sec to our servers
 
just did a few more speed tests usiong Firefox as I did earlier....

Download Speed Test Result

Your current download speed is: 3.70 Mbps

which means you can download at 473 KB/sec from our servers.

Upload Speed Test Result

Your current upload speed is:

308.00kbps

which means you can upload at 38.5 KB/sec to our servers

Download Speed Test Result

Your current download speed is: 1.32 Mbps

Upload Speed Test Result

Your current upload speed is:

308.00kbps

which means you can upload at 38.5 KB/sec to our servers

Upload Speed Test Result

Your current upload speed is:

313.00kbps

which means you can upload at 39.13 KB/sec to our servers

guess those results don't matter because I just lost my connection
again and got it back...go figure...oh well.
 
mooky said:
another quick question...if it is a problem with the line, wouldn't my
ipconfig say 126 or 169. whatever instead of 74. whatever? Also, in
refrence to someone earlier saying that's my best bet to contact
Toshiba, someone I talked to online with Suddenlink said that's not
correct for the tech guy to tell me that when I bought the modem from
Suddenlink...not to mention the modem is an older model not listed
with Toshiba...


In my case, none of the diagnostics were conclusive of anything but the
wacky connections persisted until the cable was closely inspected. The cable
company couldn't keep the squirrels out of the junction boxes. They just
gnawed their way in every time.

Good Luck
 
In my case, none of the diagnostics were conclusive of anything but the
wacky connections persisted until the cable was closely inspected. The cable
company couldn't keep the squirrels out of the junction boxes. They just
gnawed their way in every time.

Good Luck

Well after losing the connection totally 2 times yesterday evening, I
know believe that it's more than likely a cable line problem. Also did
the ip config when it did that and got the 169. yadda yadda come up. I
know it'll be a major hassle going to the local office with my modem.
Last time I had to go down there for something, they gave me the
runaround...I'll just wait until Monda when they get here...thanks for
the info.
 
mooky said:
Well after losing the connection totally 2 times yesterday evening, I
know believe that it's more than likely a cable line problem. Also did
the ip config when it did that and got the 169. yadda yadda come up. I
know it'll be a major hassle going to the local office with my modem.
Last time I had to go down there for something, they gave me the
runaround...I'll just wait until Monda when they get here...thanks for
the info.

And the results are?
 
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