- Joined
- Mar 5, 2002
- Messages
- 20,281
- Reaction score
- 1,794
Lemme get this right. Pre-order? Give my money to EA/Origin up front so they can stash it away and make lots of interest on all that pre-order cash?
Nope, not me, they already charge too much and offer little in the way of support.
I think the only time I'd pay up front for a game would be if they supplied a few extras worth having. And I mean worth having, not some stoopid uniform skin or summat.
Call me grouchy but that's how I feel.
Must admit tempted to pre-order Skyrim though if there's any goodies going extra with cash up front.
Here's an example of Origin, my computer died, I built a new one, they only allowed one install and then I had to go through this, without a scanner or digi camera I'd have been snookered.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Samuel: Hi, my name is Samuel. How may I help you?
Tony Sullivan: Did you not see the message I just typed in?
Samuel: Please wait. While I go through your question.
Samuel: Please provide me the name of the game. Serial number and your EA account e mail ?
Tony Sullivan: Ok, here's the problem. Bought Alice game from Amazon, played some of the game, my computer died (motherboard). Built new computer, reloaded Alice game, EA won't accept serial number for registration as they say it's already been used. Which makes the game worthless for me. Solution?
Tony Sullivan: Alice:Madness Returns. AJ99-****-****-****-6P47 ********************************
Tony Sullivan: Oops, caps lock. *******************************
Samuel: Thank you. Please give me few moments to check the info.
Samuel: Thank you for your patience.
Samuel: As a one time courtesy, we can provide you a replacement code. For this, in order to confirm that your copy is official, I need to request for some additional information.
Picture/ scanned copy of manual showing code.
Picture/ scanned copy of purchase receipt (if any).
Picture/ scanned copy of the game disc along with your name, signature and today's date on a paper (next to disc).
Samuel: If you don't have the scanner click the snap/picture of the game disc along with above information using the Digital/ Mobile Camera.
Samuel: When done. Please attach the file, by selecting the attach button, present on the lower side of the Chat window.
Tony Sullivan: ok, can do two of those, game was a gift, I may still have Amazon delivery note
Samuel: Okay.
File attachment upload has started.
The file serialnumber001.jpg (1116.75KB) was received.
File attachment upload has started.
The file disc002.jpg (1148.99KB) was received.
Tony Sullivan: Will that do?
Samuel: Thank you for providing the info. Yes. Just give me few more moments.
Samuel: Thank you for waiting.
Samuel: Here is your new code for Alice: Madness Returns : *************************************
Samuel: Is there anything else, I may help you with?
Tony Sullivan: Ok, that worked, thanks. Nope, nothing else today, cya
Samuel: Good to hear that it worked. Your welcome. It was my pleasure to assist you.
Samuel: Thank you for contacting Electronic Arts support today.
Samuel: Take care, bye.
Nope, not me, they already charge too much and offer little in the way of support.
I think the only time I'd pay up front for a game would be if they supplied a few extras worth having. And I mean worth having, not some stoopid uniform skin or summat.
Call me grouchy but that's how I feel.
Must admit tempted to pre-order Skyrim though if there's any goodies going extra with cash up front.
Here's an example of Origin, my computer died, I built a new one, they only allowed one install and then I had to go through this, without a scanner or digi camera I'd have been snookered.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Samuel: Hi, my name is Samuel. How may I help you?
Tony Sullivan: Did you not see the message I just typed in?
Samuel: Please wait. While I go through your question.
Samuel: Please provide me the name of the game. Serial number and your EA account e mail ?
Tony Sullivan: Ok, here's the problem. Bought Alice game from Amazon, played some of the game, my computer died (motherboard). Built new computer, reloaded Alice game, EA won't accept serial number for registration as they say it's already been used. Which makes the game worthless for me. Solution?
Tony Sullivan: Alice:Madness Returns. AJ99-****-****-****-6P47 ********************************
Tony Sullivan: Oops, caps lock. *******************************
Samuel: Thank you. Please give me few moments to check the info.
Samuel: Thank you for your patience.
Samuel: As a one time courtesy, we can provide you a replacement code. For this, in order to confirm that your copy is official, I need to request for some additional information.
Picture/ scanned copy of manual showing code.
Picture/ scanned copy of purchase receipt (if any).
Picture/ scanned copy of the game disc along with your name, signature and today's date on a paper (next to disc).
Samuel: If you don't have the scanner click the snap/picture of the game disc along with above information using the Digital/ Mobile Camera.
Samuel: When done. Please attach the file, by selecting the attach button, present on the lower side of the Chat window.
Tony Sullivan: ok, can do two of those, game was a gift, I may still have Amazon delivery note
Samuel: Okay.
File attachment upload has started.
The file serialnumber001.jpg (1116.75KB) was received.
File attachment upload has started.
The file disc002.jpg (1148.99KB) was received.
Tony Sullivan: Will that do?
Samuel: Thank you for providing the info. Yes. Just give me few more moments.
Samuel: Thank you for waiting.
Samuel: Here is your new code for Alice: Madness Returns : *************************************
Samuel: Is there anything else, I may help you with?
Tony Sullivan: Ok, that worked, thanks. Nope, nothing else today, cya
Samuel: Good to hear that it worked. Your welcome. It was my pleasure to assist you.
Samuel: Thank you for contacting Electronic Arts support today.
Samuel: Take care, bye.
