Anyway to report bug from XP

  • Thread starter Thread starter Colin Barnhorst
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Not everyone in a position to implement bug fixes (and who are dropping a lot of balls) are " member (s) of the development team" anyway Jane.

If public bugs are so important, why are there a gamut of "How to Report bugs" videos and instructions with a cute lil bug logo on Connect Vista/Longhorn and none of such on public sites?

If public Scenario Voting is so important, why is their a joke public SV site, and an entire Beta group and numerous content entries on Connect?

It's about hype and marketing and the disingenous message that MSFT is concerned for the public and their feedback.. The Gates foundation is concerned for the public and that's admirable. The money that swells the foundation is made from OEM preinstalls with no reliable way to fix a no boot Vista or XP.

If MSFT is so concerned for the public, when the public gets x number (2 in XP) support episodes why is it that every second of every call for support is contracted out to a company whose minimum waged butts in seats employees wouldn't know a Window if they broke one whose English is often impossible to understand the accent is so thick. My Indian neighbor said it was eggregiously horrendous English and she was on the money.

It sure ain't the English spoken by the chap from MSFT Reesearch that Gates and Ballmer sent to India to head MSFT research in India. You can bet your vowels and consonants on that.

Tell them the admin account is gone when you boot to Windows, and they'll stupidly tell you to wipe the box.

CH
 
Colin--

This particular vein of blogging you allude to is part of the propaganda and it is hardly evidence. The most ridiculous feedback blog has to be the sanctimonious yammering of Corey Snow from Connect with his BS about working hand and glove with customers. I don't think it's public knowledge, because most people I ask on the street don't know what Vista is from diverse demography. If I said "the alternative fuel Vista will get you 3 times as much milage at 50 cents" a gallon they will perk up.

Again Colin, this is the party line from an MVP not evidence. No discussion of public bug metabolizm and feedback to said member of the public Beta have been captured by Channel 9 pre or post Rob Scoble.

When people posted that their is no evidence of public bugs being metabolized or significant feedback to the public Paul Donnelly offered no response to support what you say is happening on his Bug blog.

I asked for anyone to show me public bug reporting metablism/feedback evidence and so far nothing but party line statements.

CH

*128 of 400,000 plus frozen embryos launguishing in deep freezes have been adopted in the attempt to make snowflake babies.The rest are deteriorating on the way to the garbage pile after being wrapped in expensive medical waste bags.
Bush's lie that adult cell lines would be useful ranks right up their with the WMD lie used to kill so many people--over 100 exploded to bits this morning. But it's easier to spew this medical stupidity than to crack down on Iran or Kim Jong Ill which raises the question of how tough the frat boy from Midland Texas is when the other side has the same guns.

The canonnization of blastocysts over cancer cures should win the Nobel Prize for pure medical and scientific stupidity.
 
But conveniently, you managed to forget to post any of them here and conveniently managed to forget to give an example of any dents you've made in Vista Jane. I got some changes, and it took a lot of repetition and persistence.

What you're advocating is "Jane says so it must have happened." There ain't no public feedback worth diddly squat and there are plenty of comments on blogs of those who control the bug reporting in Vista to butress this.

CH
 
Jane Colman,
I have given up submitting bugs because I received responses to < 10% of my
submitted bugs!.
I emailled connect re this & did not even get a reply (& the email did not
go 'missing' because I also submitted it through their web site).
Your loss Connect/MS.
 
Frank--
How do you know this? They say it to you on an MVP convention at Redmond?
They tell you on the phone? 'Cause blogs from MSDN, Technet, are full of
comments from CPP's pleading for some feedback on your feedback.
Click to expand...

They said it when I was last in Redmond and since then by correspondence.
However, they cannot answer everything they get in feedback. When entering
a bug there is a place to check to watch the entry, and if that is checked
you get notified when a comment is added to the bug.
 
What if you submiited it without that "check to watch the entry" but then
decide 'hey, I'll have a look how that bug is going' ?.
 
I'm not so sure that a CPP participant can watch a bug even if he checks it.
I don't think he would have to have access to the bug database to watch it.

Intel Inside said:
What if you submiited it without that "check to watch the entry" but then
decide 'hey, I'll have a look how that bug is going' ?.
Click to expand...
 
You see Colin, that's where the system is broken because some CPP bug
submitters want that access.
This situation has annoyed me to the point where I have stopped submitting
bug reports for Vista. MS loses out.


Colin Barnhorst said:
I'm not so sure that a CPP participant can watch a bug even if he checks
it. I don't think he would have to have access to the bug database to
watch it.
Click to expand...
 
Well, all I can tell you is that Connect is only a year old and they are
still growing the technology. I doubt it was in the Connect roadmap to take
on CPP and provide systematic feedback this time around.

It was never my impression that CPP was ever a primary vehicle for bug
identification. My impression was that it was out there for developers, IT
professionals, and technology specialists to get familiar with Vista and
pursue beta testing of their own products and processes, just as MS has said
on GetReady all along.

There is nothing in the GetReady pages that leads me to believe that MS ever
promised to handle CPP bug reporting with systematic feedback to the
participants. It looks to me like all of the complaints are based on
unfounded assumptions that CPP is other than simply a preview.
 
There is a certain amount of status that goes along with using the next
version of windows, even at the GetReady level when it was available to
anyone who cared to sign up for free. Then there is a greater level of
status for those who can get access to a later build, JFI. Above those
levels we start to get into the "rattle your jewellery" seats.

I'm in the cheap seats - one step above those poor folks who don't even
know what will be hitting them in six months or so. As a developer, but
not a current MSDN subscriber, I'm very interested in how Vista will run
my apps so I am doing some testing. I'm also trying out Vista for myself
and looking to see if it is desirable, interesting, wait for a couple of
service packs or stay with XP.

I have mentioned that I'm using the next version of Windows to some
clients and they were immediately interested and fascinated that I
should have such an honor bestowed upon me. When they ask what it's like
I get a more gratifying response if I say "You won't believe it man"
than if I say "Well s'okay most of the time"

I think MS see the GetReady program as a marketing tool and I think it
probably works very well for them.
 
Colin,
you really are a spin doctor. You take what people say and twist it to suit
yourself without addressing the real issue.
(1) I said "some CPP bug submitters want that access" not all of them.
(2) I never said not implied "CPP was ever a primary vehicle for bug
identification"
(3) I never said not implied "MS ever promised to handle CPP bug reporting
with systematic feedback to the participants"
You have encouraged CPP users in this ng to submit bug reports, however when
they wish to access the feedback you infer that they have overstepped the
mark. Everyone knows that the CPP is "simply a preview" and there are no
assumptions otherwise.
As the journalists say, 'never let the facts get in the way of a good story'
Colin.
 
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