crazyfool. You are preaching to the converted. I am an ex-Mesh owner (soon). I have bought from PC World in the past and I must say that I had no problems that I remember. I actually have an Acer laptop and it seems to OK (better than Mesh), so maybe if I dont build myself I could give Dell a look, but it is the same problem as Mesh really- no local support as they do not sell in the High St. Choices....