AntiSpyware Quarentine

  • Thread starter Thread starter Rich
  • Start date Start date
I tried Tools Windows Update, it didn't work either. I
have successfully downloaded SP2 today but when I try to
install it I get access denied! I tried it Safe Mode but
still got the same message.

I had called Compaq Presario about year and a half ago
because I couldn't install SP1. I would get the same
Access Denied message I'm getting now with SP2. Compaq
Presario tech support flat out told me I could not
install SP1 on this computer.

What version of the Windows operating system is your PC running?

Are you logged in under an account with Administrator rights?
 
Windows XP Home Edition. I tried 2 different
Administrator accounts. But I did notice when I logged in
on safe mode there was a added name called
simply "Administrator" should try that one?

It may be my server software for direcway. I remember
when I first got this computer I had to install Norton
anti virus and firewall before I intsalled the server
software or Norton wouldn't install. Also the direcway
server software gave me a notice saying it was not
microsoft approved and was I sure I wanted to continue.


Rich
-----Original Message-----
I tried Tools Windows Update, it didn't work either. I
have successfully downloaded SP2 today but when I try to
install it I get access denied! I tried it Safe Mode but
still got the same message.

I had called Compaq Presario about year and a half ago
because I couldn't install SP1. I would get the same
Access Denied message I'm getting now with SP2. Compaq
Presario tech support flat out told me I could not
install SP1 on this computer.

What version of the Windows operating system is your PC running?

Are you logged in under an account with Administrator rights?

--
Robin Walker [MVP Networking]
(e-mail address removed)


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