R
Ronnie Vernon MVP
Ben
That command only shows all of the user accounts on the system. So you have
4 accounts which are:
Administrator ASPNET Ben Benn Guest
The first account is the built-in Admionistrator account. I wanted to see
this to make sure that it was available.
Do you have User Account Control disabled? To check this, go to Control
Panel and double click User Accounts. Click the "Turn user account control
on or off" link. There should be a check mark in the box "Use user account
control (UAC) to help protect your comuter" option.
If this is OK, open the command prompt in administrator mode, using my
previous directions and try that
net user administrator /active:yes command again. Make sure that it is
entered exactly as shown including the spaces, slash and colon.
If this still does not work, then enter these commands, pressing Enter after
each command.
net user benn
net user ben
net user administrator
Post back with the results.
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
That command only shows all of the user accounts on the system. So you have
4 accounts which are:
Administrator ASPNET Ben Benn Guest
The first account is the built-in Admionistrator account. I wanted to see
this to make sure that it was available.
Do you have User Account Control disabled? To check this, go to Control
Panel and double click User Accounts. Click the "Turn user account control
on or off" link. There should be a check mark in the box "Use user account
control (UAC) to help protect your comuter" option.
If this is OK, open the command prompt in administrator mode, using my
previous directions and try that
net user administrator /active:yes command again. Make sure that it is
entered exactly as shown including the spaces, slash and colon.
If this still does not work, then enter these commands, pressing Enter after
each command.
net user benn
net user ben
net user administrator
Post back with the results.
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
Ben said:Ronnie,
Results as requested.
C:\Windows\system32>net user
User accounts for \\BEN1
-------------------------------------------------------------------------------
Administrator ASPNET Ben
Benn Guest
The command completed successfully.
I'm assuming this means the administrator account is one called Benn. This
is the account I use all the time but when I log in it says its a standard
user account and when i go to control panel it says the same. It also wont
let me change anything without being logged on as an admistrator. The
guest
account on control panel is shown as being turned off and it wont let me
turn
it on. Ben was the admistrator account before I upgraded.
Ronnie Vernon MVP said:Ben
Open the command prompt, as before with Run as administrator. type the
following command.
net user
Press Enter.
Click the small icon on the top left of the window and click Edit/Select
All. Press the Enter Key. This should copy the text on the screen. Paste
the
results back here in a reply.
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
Ben said:Ronnie,
I did as you said and got the following message:
The syntax of this command is:
NET USER
[username [password : * ] [options]] [/DOMAIN]
username {password : * } /ADD [options] [/DOMAIN]
username [/DELETE] [/DOMAIN]
username [/TIMES:{times : ALL}]
and then it returns to the
C:\Windows\system32>
:
Ben
Sorry for the delay.
OK, perform the same procedure to bring the command window up as
administrator and then do the following.
In the command prompt window, copy/paste this command.
net user administrator /active:yes
Press Enter.
You should see a message, "The command completed successsfully."
Reboot the computer and at the Welcome screen, you should now see the
built-in administrator account. Log on with this account and make the
changes you need. You should create at least one administrator account
or
change one of your Standard accounts to an administrator account in
Control
Panel/User Accounts.
Once all of the changes are made, go back and repeat the steps above,
but
this time use the following command to disable the built-in
administrator
account.
net user administrator /active:no
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
Hi Ronnie
First of thanks thanks for helping me with this it is appreciated.
I did as you said and I got a black box with C:\windows\system32>
with
a
flashing cursor at the end.
:
Hi Ben
I have been trying to recreate what you are seeing. I did some
testing
and
here's what I found.
I had one administrator account on the test system with Vista Home
Premium
installed. This was the only account on the system. I demoted this
account
to a Standard User and checked to make sure that it was indeed a
standard
account without administrator privileges. I then booted into Safe
Mode
and
at the Welcome screen, the built-in administrator account appeared
as
an
available account. I logged into this account without a password.
This
is
the way that Vista was designed to work, but apparently, not what
you
are
seeing.
A question.
What happens when you are logged on and you try to elevate a
program
with
administrator privileges?
You can check this by going to Start and type cmd.exe in the
search
box.
In Programs, right click cmd.exe and select Run As Administrator.
What
should happen is that you get a UAC prompt to select an
administrator
account to use for the elevation. What do you see?
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
Ronnie,
Ive rebooted in safe mode but there remains no Administrator log
in
only
the
usual standard users. I went to Control panel>user
accounts>manage
another
account and it will only let me change the pictures nothing else.
When
I
try
to create a new account it says I cant because the name contains
^'|.><*
even
though it doesnt.
Even though its in safe mode it seems to be behaving exactly as
it
does
normally.
Brick in hand-close to smashing!!!!!
:
Ben
You need to boot to Safe Mode. When you go to Safe Mode, you can
only
log-in
with an Administrator account. If there are no other
administrator
accounts
left, Vista is designed to log you on with the Built-in
Administrator
account. This account does not have a password, by default.
Reboot the computer and start tapping the F8 key while it
restarts.
You
will
eventually see a black screen with several menu options, use the
Arrow
Keys
to select Safe Mode and press the Enter Key.
Once in Safe Mode, you can either create a new Administrator
account
change
one of the Standard User accounts to Administrator.
I'm not sure what may have happened to your original
administrator
account
when you performed the upgrade?
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
I purchased a pc with Vista basic pre-installed. I set up 2
user
accounts
and
an Administrator account as directed. The 2 user accounts were
for
myself
and
my wife and the Administartor account was there for when I
needed
it
(as
per
Windows advice). Everything was good and I decided to upgrade
to
Premium
using the Windows Anytime upgrade disc after puchasing the
licence
on-line.
The upgrade completed and my machine re-booted but the welcome
screen
only
showed the log in for the two user accounts. The administrator
log
in
has
disapeared.
When I go control panel>user accounts>manage another account
it
shows
the
2
user accounts and the administrator account. I just need a
method
of
logging
in to that administator account so I can give the
administrator
control
to
one of the other accounts.
This is getting very frustrating as I cant even clean
re-install
from
the
upgrade disc because I dont have the right privilages - no
control
over
my
own pc after spending 90 quid on an upgrade..
Any help gratefully recieved
:
Ben
That article simply describes the built-in Administrator
account
in
Vista.
This is an account that is hidden, by default and should not
be
used
except
in cases of an emergency. If for some reason all other
administrator
accounts get deleted, this account will still be available
when
you
log
into
Safe Mode.
Can you describe the problem you are having?
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
Ive found a technical page on the Microsoft web site that
explains
my
problem
(see link below) but it doesnt tell me how to put it right
simply
so
someone
with very little computer knowledge can do it - any help
gratefully
recieved.
http://support.microsoft.com/kb/926183/en-us