Acronis True Image Home v. 10 problem (doesn't work, avoid, in favor of Norton Ghost)

[raylopez99]

That's why you have to install Trueimage and THEN create the recovery CD.

Otherwise, the CD as it comes could be sold as a bootable CD.

Roger, I'm not that dumb yet, to think that a bootable CD would have a
particular person's system in mind!

Thanks again!

RL

 

[raylopez99]

Well, usually you start with a working system, then you install Trueimage on
the system. From there you have Trueimage create a bootable recovery CD for
that system, which would then contain all the drivers necessary for that
system.

Later on, if you then need to perform a restore, you boot from that CD to
perform the restore. In that case, even though the current video driver was
bad/incorrect/corrupt, the driver on the restore CD should be a working
driver since it was working properly when the restore CD was created.

Unless of course you actually replaced/changed the video card itself (or
another piece of hardware), it which case, you should have re-created the
recovery CD.

I just thought of something--when the restore failed, I was inside of
WIndows "Safe Mode" and accessing Acronis that way--another poster
said I should be inside WIndows "Full Mode" (non-safe mode).

But it just occured to me--why should that matter? After all, I was
able to access Acronis from Safe Mode, I did click on the .TIB file
that had my C: drive image, and, when I clicked on "Next" (or whatever
it was) I got an obscure error message. I think the answer lies not
in using "safe" or "unsafe" mode, nor, in using the TrueImage bootable
recovery CD as you suggest, but rather disabling all your virus
programs (which I thought occurs automatically when in Safe mode of
Windows, but I could be wrong--I'm using Kaspersky Anti-Virus (latest
ver)).

Now I'm confused as ever--I'm going back to relying on Norton Ghost
2002 for backup of my C: drive image file.

RL

 

[John Adams]

I just thought of something--when the restore failed, I was inside of
WIndows "Safe Mode" and accessing Acronis that way--another poster
said I should be inside WIndows "Full Mode" (non-safe mode).

Yea, I missed the part about you using it inside windows. I was talking
about useing it from the boot disk. I think, but not positive, that if
using the boot disk method you have to use full mode to get it to load
the USB driver. Best way is to create a secure zone on the HDD and use
that to restore from. No windows or boot disk needed. Just press F11 on
boot up to restore the image. Don't think you can do that with Ghost,
not the last time I used it anyway.

 

[M.I.5¾]

I used the free version from the Seagate site (Acronis True Image). The
cloning did 2 things, caused the source XP drive to become unbootable
(cannot find hal.dll it said), and the target was totally unusable.
Imaging, did nothing to the source, but the restored version was not
bootable in any fashion. Both hard drives identical (Seagate SATA IIs
250GB jumpered SATA I). I attribute it the non-standard bios routine of
mapping SATA to ide bus (first motherboards with SATA did this).

DriveImage 7.0 has no problems with imaging such partitions in the XP
environment and restoring to original locations with DI 7.0 boot media.
The latter 2 versions of Ghost are sourced from this software.

My conclusions are that True Image has never addressed such a condition
that may exist I previously mentioned. That is, its mixed up between the
ide and SATA settings. DI, on the other hand, only sees ide. The SATA
does its mapping via bios and doen't matter if DI sees it or not.
Dave

I have imaged and restored to a SATA drive without problem.

 

[M.I.5¾]

Thanks. I did not realize that with the Acronis "Bootable Recovery
CD" (which I did have a copy of) that it would have all your drivers
to make your particular system work--I thought it was just a generic
bootable disk like BART is.

That is not actually true. The bootable recovery CD That trueimage creates
is a generic disk that should boot on the majority of systems (and it is
linux based so it couldn't use the drivers on your PC anyway). The
principal change between increments of the product is revisions to the
bootable CD image to cope with new motherboards and chipsets.

Once you have created your bootable CD, you should check that it works with
your hardware setup. If it doesn't, download the latest version of
Trueimage, and try that. If it still doesn't work, e-mail Acronis with your
problem and what hardware you have. They do take note.

 

[M.I.5¾]

Yea, I missed the part about you using it inside windows. I was talking
about useing it from the boot disk. I think, but not positive, that if
using the boot disk method you have to use full mode to get it to load the
USB driver.

The boot disk comes with a set of generic USB drivers. It also come with
Firewire drivers so that you can restore to a Firewire drive.