Aye, I'm registered at Hexus and get the free postage, very handy when you just want to buy one thing that don't cost too much.
They have improved considerably over the last few years but they still ain't perfect, delivery times can be a bit hit and miss.
Just before last Christmas I bought a Saitek PC Gaming Steering Wheel from Scan and it was faulty. Which was a bit of a shame cos I took loads of pix of it with a view to doing a review for this Forum, but I digress.
About Dec 18th I applied for an RMA and they said I'd have to wait 3 weeks for the faulty goods to be collected 'as it was busy at this time of year'
I mean, come on, what kind of crap is that? I phoned them up and protested but the guy was adamant they couldn't collect it until early January because 'Security is bad at this time of year' I couldn't be bothered to ask what exactly he meant by that I just bit the bullet and waited.
In the end I realised Scan had my money for a total of six weeks before it found it's way back to me.
I haven't used them since.
And I still don't have a steering wheel.
Still, in their favour:
1) At least they do collect faulty goods, you don't have to send it back yourself which often means paying to post it or waiting several weeks to get the postage refunded.
2) They are easy to talk to and friendly.
3) Their range of goods is fair but not as good as OCUK.
So there you go, good and bad about Scan.
The online supplier I have been most impressed with lately is E-Buyer, really good service.
And this coming from a guy who slagged them off for years because they really were rubbish about 6 or 7 years ago.
Seems they now have their act together