zune software

  • Thread starter Thread starter pupe58
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pupe58

Iam running xp sp3 and i just did a system restore. Now my zume software
will not run. When i clickon the icon, i get the loading mouse pointer,
then it goes off and the program does not run. when i go to run in the
start menu, put in "zune.exe". in the task manager it shows it come up for
a secon,then the process dissappears. I have uninstall and reinstall 4
timeI have check all suggestion ever thing ok.This issue was before i installed
Click to expand...
sp3.To day i unstalled zune again, but this time i installed version 1.0
from cd that can with zune device, it will open.but when i plug the zune
device in ,it state "to start, update the zune software on your pc." I went
to windows update and downloaded version 2.3, but when it said launch nothing
came up. Everthing is same as before.
 
pupe58 said:
Iam running xp sp3 and i just did a system restore. Now my zume software
sp3.To day i unstalled zune again, but this time i installed version 1.0
from cd that can with zune device, it will open.but when i plug the zune
device in ,it state "to start, update the zune software on your pc." I
went
to windows update and downloaded version 2.3, but when it said launch
nothing
came up. Everthing is same as before.
Click to expand...

SP3 is NOT the final version, merely a Release Candidate, in other words its
a Beta version. There may be issues with the Zune software. You should be
able to un-install sp3 andn go back to a sp2 state. Try that and see if it
helps. Note that in Add/remove Programmes the option is at the end of the
list. Make sure Show Updates is checked.

Also read the associated articles attached to this link :

http://support.microsoft.com/kb/936929/en-us

See also this site :

http://www.zune.net/en-US/support/topissues.htm

Cheers,
Jerry
 
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