Roger Barnell said:
quick note might help anyone upgrading to newest free zonealarm version ,
for me it stopped e-mail scanning in & out on nav 2004, e-mail worked fine ,
nav virus configuration ok , just no scanning . downloaded 20+ virus files
and nav virus did'nt pickup anything.
uninstalled zonealarm and all went back to normal.
Take a look at the information below regarding e-mail scanning by your AV.
It applies to all e-mail programs, not just the ones mentioned here:
Turn off email scanning in your antivirus software.
Courtesy of Steve Cochran - MS MVP:
Antivirus software invades the Outlook Express program to try and intercept
(incoming and, in some cases, outgoing) messages that might contain virus.
The problem with this approach is that the antivirus software can trigger
the destruction of an entire message folder or the entire message store,
when it attempts to remove a message containing a potential virus.
To prevent the possibility of such destruction occuring, turn off email
scanning in your antivirus software. You will still be protected against
infection. If you attempt to open a message attachment containing a
potential virus, then your antivirus software will recognize that your are
attempting to infect your system, and will block you from doing so. The
best practice on the user's part is to save an attachment to disk and then
scan it with the antivirus software prior to opening it. Messages opened
themselves (if you have the latest security updates from Windows Update)
will not infect your system -- only attachments.
You do not need additional email scanning on top of your system being
continuosly scanned by antivirus software, so turn off email scanning to
prevent destruction of your message store.
Courtesy of Frank Saunders - MS MVP
From
http://service1.symantec.com/SUPPOR...3f8?OpenDocument&src=tr&Highlight=0,email,pro
tection
Disabling email protection does not leave you vulnerable to viruses and
malicious software in email. It is a separate layer of protection in
addition to Auto-Protect. Auto-Protect scans any incoming files, including
email, as they are saved to your hard drive. As long as you keep your virus
definitions up to date with LiveUpdate, and keep Auto-Protect enabled and
set to scan files as they are created or downloaded, your system is fully
protected.
HTH
Jan