ZoneAlarm is quaranting my email

  • Thread starter Thread starter Ed
  • Start date Start date
E

Ed

Running ZoneAlarm 5.5 with MailSafe enabled. Recently noted on the
Overview page, under Email Protection, that ZA has quarantined 188
suspect email attachments.

How do I find out where these emails have been quarantined. How do I
view them?

Secondly, why is it that I have never had a message from ZA alerting to
the fact that some incoming emails have been quarantined.

And finally, can I clear this quarantine list, or is that wise?
 
Ed said:
Running ZoneAlarm 5.5 with MailSafe enabled. Recently noted on the
Overview page, under Email Protection, that ZA has quarantined 188
suspect email attachments.

How do I find out where these emails have been quarantined. How do I
view them?

Secondly, why is it that I have never had a message from ZA alerting to
the fact that some incoming emails have been quarantined.

And finally, can I clear this quarantine list, or is that wise?
Click to expand...

IMHO, firewalls have no business dealing with email. That is what Thunderbird
or various antivirus programs are for. Pick up ZoneAlarm 2.6 at
www.oldversion.com; it still works like a charm.
 
Ed said:
Running ZoneAlarm 5.5 with MailSafe enabled. Recently noted on the
Overview page, under Email Protection, that ZA has quarantined 188
suspect email attachments.

How do I find out where these emails have been quarantined. How do I
view them?

Secondly, why is it that I have never had a message from ZA alerting to
the fact that some incoming emails have been quarantined.

And finally, can I clear this quarantine list, or is that wise?
Click to expand...

Unless they've changed it (I use ZA pro V3.7 as given away by Microsoft)
ZA changes the file extension of executable attachments (.exe .hta .wsf etc)
most commonly used by viruses. They remain attached to the original email.

This causes an alert program to run if you attempt to open the attachment
warning that the content may be unsafe and asking if you really want to
continue.

In the version of ZAP I use I found it possible to construct emails with
attachments that circumvent ZAP's renaming. Its default list of
executable extensions is also incomplete, so don't attempt to run
attachments unless you know they are safe.
 
IMHO, firewalls have no business dealing with email. That is what Thunderbird
or various antivirus programs are for. Pick up ZoneAlarm 2.6 at
www.oldversion.com; it still works like a charm.
Click to expand...

Even ZA 2.6 sometimes plays with email if you have Mailsafe enabled.
That's the version I'm using. Recently I got an email in Mozilla Mail
with an attachment that had a .ZLT extension. I'd never heard of that
extension, so I looked it up online and found out that it is a "ZoneAlarm
Mailsafe Renamed .URL File." The person who sent me the email said that
on his end, the attachment was a .URL file that he'd dragged and dropped
into Outlook Express. I opened it in Notepad and retrieved the URL,
which happened to lead to the "last page on the Internet." :-)
 
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