Zone Alarm Suite and Network Connect/VPN

  • Thread starter Thread starter Cindrielou
  • Start date Start date
C

Cindrielou

After installing the Zone Alarm Suite on my laptop, i can no longer connect
to my pc at work. I use Juniper Networks "Network Connect" and "Host
Checker". Everything looks like its working right...it reaches the padlock
step, but then shows "connecting". It never brings up my log in window. I
changed my settings on Zone Alarm to give me maximum prompts to make sure the
Juniper networks had permission to go thru all its steps.

I worked with my client support department for a few hours. We turned off
Zone Alarm fire wall and used the Windows fire wall to see if that would
help...it did not. Another laptop I have which is similar to this one im
using had to be wiped clean....when it was time to add stuff back in, I did
not add the Zone Alarm back on. i used the AVG anti virus and then the
windows firewall and had no trouble connecting.

Has anyone else had this issue? I really need to have the option to work
from home during the flu season....my co-worker's son has already come down
with the H1N1 flu. I didnt want to go bk into the office until it was
cleaned really good. I tend to catch the colds & flus easier than the
average bear! Thanks in advance for anyone's & everyone's help.
 
Cindrielou said:
After installing the Zone Alarm Suite on my laptop, i can no longer
connect to my pc at work. I use Juniper Networks "Network Connect"
and "Host Checker". Everything looks like its working right...it
reaches the padlock step, but then shows "connecting". It never
brings up my log in window. I changed my settings on Zone Alarm to
give me maximum prompts to make sure the Juniper networks had
permission to go thru all its steps.

I worked with my client support department for a few hours. We
turned off Zone Alarm fire wall and used the Windows fire wall to
see if that would help...it did not. Another laptop I have which
is similar to this one im using had to be wiped clean....when it
was time to add stuff back in, I did not add the Zone Alarm back
on. i used the AVG anti virus and then the windows firewall and
had no trouble connecting.

Has anyone else had this issue? I really need to have the option
to work from home during the flu season....my co-worker's son has
already come down with the H1N1 flu. I didnt want to go bk into
the office until it was cleaned really good. I tend to catch the
colds & flus easier than the average bear! Thanks in advance for
anyone's & everyone's help.
Click to expand...

The answer is clear to me...

Remove Zone Alarm.

The Windows Firewall is more than enough protection for 99% of the users and
has no purpose I can see given what you have so far.
 
Cindrielou said:
After installing the Zone Alarm Suite on my laptop, i can no longer
connect to my pc at work. I use Juniper Networks "Network Connect"
and "Host Checker". Everything looks like its working right...it
reaches the padlock step, but then shows "connecting". It never
brings up my log in window. I changed my settings on Zone Alarm to
give me maximum prompts to make sure the Juniper networks had
permission to go thru all its steps.

I worked with my client support department for a few hours. We
turned off Zone Alarm fire wall and used the Windows fire wall to
see if that would help...it did not. Another laptop I have which
is similar to this one im using had to be wiped clean....when it
was time to add stuff back in, I did not add the Zone Alarm back
on. i used the AVG anti virus and then the windows firewall and
had no trouble connecting.

Has anyone else had this issue? I really need to have the option
to work from home during the flu season....my co-worker's son has
already come down with the H1N1 flu. I didnt want to go bk into
the office until it was cleaned really good. I tend to catch the
colds & flus easier than the average bear! Thanks in advance for
anyone's & everyone's help.
Click to expand...

Shenan said:
The answer is clear to me...

Remove Zone Alarm.

The Windows Firewall is more than enough protection for 99% of the
users and has no purpose I can see given what you have so far.
Click to expand...
the answer is to learn how to fix the problem not remove the
program. :)
Click to expand...

It's a personal choice...

Essentially there is some original device and one installs something from a
third party and prove that it causes an issue (prevention from doing
something desired) and so - should one ask for help from the original
manufacturer of the original device that works when one doesn't use the
'device from the third party'?

Or - would one get rid of the third party device and find something (either
something already provided or another third party device) that does what is
necessary and does not cause the issue that prevents one from doing what
else is necessary/desired?

Or - does one go to the source of the issue (the makers of the third party
device) and get them to fix the problem with their device so it still
functions as desired but also allows one to do whatever else is
necessary/desired?


Basically they have an 'added device' that is not necessary to the
functionality of the system originally - it's flashier and *might* provide
some nicer features than just the original device - but it doesn't add much
in terms of overall usability or basic functionality and actually, in this
case, is a detriment to the system as they would like to utilize it *and*
they have proven that without said added device - they can use the original
device as they desire to do.

If one really likes and wants/is compelled to use the new third-party
device - then they would choose to contact those who support that new device
and figure out the problem with them. If one is indifferent about the new
third party device, they might just remove it/return it and move on to other
third party devices or a built in device that provides much the same
function.

*shrug*

I'm all about learning as much as you can with what you've got - you won't
learn any younger than you are right now and you should only stop learning
when you are dead/you are only dead when you stop learning... however -
it's also a wise person who learn(s)(ed) what battles to fight and how to
fight them.
 
Back
Top