JoAnn said:
I continue to get an error involving zidewomi.dll each time I log onto my
windows account. Does anyone know how to resolve this? Thanks!!
You have the viral Cloaked Malware.
Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
Windows Defender detects and removes spyware
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
You can download this tool "AutoRuns for Windows"
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
And remove the entry from here:
Locate this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = look in
the right pane/window and remove the entry for it
"C:\Windows\System32\zidewomi.dll"
Run disk cleanup and defrag in safe mode. Then run this command:
sfc /scannow
HTH.
nass
