Zebra Label Printer won't stop printing

  • Thread starter Thread starter rusty123
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rusty123

Hi

We have a Zebra S4M label printer which prints small batches of labels
OK, but when requested to print larger jobs (print queue size of >
128K), it continuously reprints the same labels until the printer is
turned off or print queue cleared. The print queue shows, for example,
the job as printing 128/210K, but the job never clears the queue. The
printer is using the latest driver for the model and is connected to a
network via ethernet connection.

If the same print job is redirected to a laser printer on the same
network, the job prints fine.

Any help would be appreciated.
 
rusty123 said:
Hi

We have a Zebra S4M label printer which prints small batches of labels
OK, but when requested to print larger jobs (print queue size of >
128K), it continuously reprints the same labels until the printer is
turned off or print queue cleared. The print queue shows, for example,
the job as printing 128/210K, but the job never clears the queue. The
printer is using the latest driver for the model and is connected to a
network via ethernet connection.

If the same print job is redirected to a laser printer on the same
network, the job prints fine.
Click to expand...

You don't give details on the brand of print server, whether it's
external or internal, if it was supplied with the printer or added. Or
what operating system you're using, for that matter.

External print servers attached to a parallel port can have handshake
problems with some parallel ports. These problems will show up only
when the job size exceeds the printer's buffer RAM, which sounds like
the problem you're having.

Here's a post I made years ago about a similar problem on a JetDirect
connected to the parallel port of an Oki impact printer:

http://groups.google.com/group/comp.sys.ibm.as400.misc/msg/c632cc5990f6fdb2?dmode=source

The details may be different for your print server.
 
Warren said:
You don't give details on the brand of print server, whether it's
external or internal, if it was supplied with the printer or added. Or
what operating system you're using, for that matter.

External print servers attached to a parallel port can have handshake
problems with some parallel ports. These problems will show up only
when the job size exceeds the printer's buffer RAM, which sounds like
the problem you're having.

Here's a post I made years ago about a similar problem on a JetDirect
connected to the parallel port of an Oki impact printer:

http://groups.google.com/group/comp.sys.ibm.as400.misc/msg/c632cc5990f6fdb2?dmode=source

The details may be different for your print server.
Click to expand...

Hi

Thanks for replying. The print queue is located on a windows 2000
server machine. The printer is connected to the network via its own
inbuilt ethernet adapter.

Thanks
 
rusty123 said:
Thanks for replying. The print queue is located on a windows 2000
server machine. The printer is connected to the network via its own
inbuilt ethernet adapter.
Click to expand...

The next thing to try would be to connect the printer via parallel or
USB and see if the problem persists.

I looked at the Zebra web page but didn't see anything showing it as a
known problem. If the printer is new, check with the supplier or Zebra.
 
Warren said:
The next thing to try would be to connect the printer via parallel or
USB and see if the problem persists.

I looked at the Zebra web page but didn't see anything showing it as a
known problem. If the printer is new, check with the supplier or
Zebra.
Click to expand...

If there is an option to enable bi-directional support on the printer
properties on the server, you could try enabling that
If your printer (driver) supports it, this should allow the printer tell the
server when the job has finished.

Or alteratively you could try ticking the box print directly to the printer.
Which means the printer itself will have to handle any queue. So it will
probably print more slowly.
 
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