A
a.k.a.
Hello everyone,
This is almost fruitlessly complicated, but I'm not making this up. I'm
about to reinstall rather than deal, but I would just love some help trying
to understand whay may have just happened here. Here's the sequence of events
in a nutshell:
1. BSODed twice in two days, and once about three weeks ago, all with the
same symptom of a disk activity light frozen "on" before I had to do a hard
reboot. The associated error this time is: KERNEL_DATA_INPAGE_ERROR /
NTFS.sys / 0x0000007A. I remember seeing the kernel error before. From what I
understand, this is one of a number of things:
a) CPU overheating;
b) power distribution;
c) RAM;
d) HDD problem of some sort;
e) Corrupt pagefile;
f) MBR MALWARE.
2. I have a multiple partition setup, which seems to be creating a lot of
problems along the way:
a) No kernel dump. I have settings for a kernel dump, but there seems to be
an undocumented constraint in Vista that prevents it from writing a kernel
dump to a non-C pagefile. (My pagefile has been set to D so it doesn't eat
space on C.)
b) When I ran CHKDSK, I can only get a log in Event Viewer for the last
partition it checked. The other partitions' logs are missing -- perhaps
overwritten! (Yet another "undocumented" constraint?)
3. After running CHKDSK, I can no longer launch any apps at all. (Some of
those apps are on non-C partitions.) I can't even launch standalone apps not
written to the registry and not on the C drive! The only way I've been able
to get into IE7 is by using the hyperlinks in Windows Help. (Is that
indicating anything?)
4. CPU -- Can't check the core temp because I can't launch an app to do so,
but it wasn't above 60 last time.
5. LAPTOP POWER DISTRIBUTION is a total mystery to me. No idea how to check
that. POWER SUPPLY seems OK. After all, if the power were on the blink, I
wouldn't see the HDD light stay lit during the crash.
I did have to do a lot of RAM swapping lately to RMA some low-latency RAM
that had aggressive and problematic preset timings. There's a chance I fried
something, but I tried to take all the necessary precautions against static
or against ruining contacts.
6. RAM: Memtest has given me no errors on the memory itself.
7. HDDs: It's my sense that the BSODs have ONLY occurred when I have had a
recently-acquired, 2ndary HDD installed in my ThinkPad's PATA<->SATA
swappable bay. The SMART scans look clean for both of my HDDs, and the HDD
activity that froze was in all likelihood not related to the new HDD, but to
the primary, older HDD. If there's an HDD problem, I assume to would have to
do with a setting-related conflict, not with the physical hardware itself.
8. PAGEFILE: The initial BSODs could easily have had to do with pagefile
corruption. In the last two cases, the freeze has occurred during a very
memory-intensive IE session. (The last one was actually just after waking
from sleep to restore a heavy IE session.) The pagefile is NOT at its full
capacity, however. And there were no corrupt sectors on either disc before I
ran checkdisk.
9. MBR MALWARE: This is a possibility, but I ran a full system scan after
the first BSOD, and came up with nothing. I also ran anti-spyware,
anti-trojans, and anti-rootkits. All nil. If there's something there, it's
totally hidden!
That said, I have also not been able to get Windows Update to install any
Windows hotfixes since July. (KB352709 is the hotfix that's holding
everything else up.) I just went through everything with MS Update tech
support, and they concluded it was a Vista problem. I'm now working with
Vista tech support, and they're recommending a reinstallation-in-place.
That's the next step, but as this "organ failure" stage was triggered by
CHKDSK, I'm wondering what on earth is happening now!
I'm including the Event Viewer ERRORS, WARNINGS & CHKDSK LOG I got since the
reboot after CHKDSK:
Any guesses or help would be DEEPLY appreciated!
ERRORS
The Software Licensing service failed to start. hr=0xD000026E, [2, 4]
Windows Defender scan has encountered an error and terminated.
Scan ID: {2BBF4F2B-9239-4A3A-AF51-473ADDCDA5D6}
Scan Type: AntiSpyware
Scan Parameters: Quick Scan
User: NT AUTHORITY\NETWORK SERVICE
Error Code: 0x8050800d
Error description: Some history items could not be displayed. Please wait
a few minutes and try again. If that doesn't work, clear the history and then
try again.
\??\C:\Windows\SysWow64\DRIVERS\nxsIO32.sys has been blocked from loading
due to incompatibility with this system. Please contact your software vendor
for a compatible version of the driver.
The Access Connections Main Service service failed to start due to the
following error:
The service did not respond to the start or control request in a timely
fashion.
A timeout was reached (30000 milliseconds) while waiting for the Access
Connections Main Service service to connect.
The description for Event ID 7023 from source Service Control Manager cannot
be found. Either the component that raises this event is not installed on
your local computer or the installation is corrupted. You can install or
repair the component on the local computer.
If the event originated on another computer, the display information had to
be saved with the event.
The following information was included with the event:
Software Licensing
%%3489661550
The resource loader failed to find MUI file
The following boot-start or system-start driver(s) failed to load:
TVicPort
Unable to initialize the security package Kerberos for server side
authentication. The data field contains the error number.
_________
WARNINGS
File System Filter 'luafv' (Version 6.0, 1/19/2008 12:59:06 AM) failed to
attach to volume '\Device\HarddiskVolume6'. The filter returned a
non-standard final status of 0xc0000369. This filter and/or its supporting
applications should handle this condition. If this condition persists,
contact the vendor.
_________
CHKDSK LOG FOR ONE OF THE THREE PARTITIONS
Chkdsk was executed in read/write mode.
Checking file system on M:
Volume label is "Apps 1 (Primary HD OSes)".
256 file records processed. 0 large
file records processed. 0 bad file records
processed. 0 EA records processed.
0 reparse records processed.
368 index entries processed. 0
unindexed files processed. 256 security
descriptors processed. Cleaning up 9 unused index
entries from index $SII of file 0x9.
Cleaning up 9 unused index entries from index $SDH of file 0x9.
Cleaning up 9 unused security descriptors.
56 data files processed. CHKDSK is
verifying file data (stage 4 of 5)...
240 files processed. File data
verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
4070982 free clusters processed. Free
space verification is complete.
Windows has checked the file system and found no problems.
16383999 KB total disk space.
33308 KB in 59 files.
52 KB in 58 indexes.
66707 KB in use by the system.
65536 KB occupied by the log file.
16283932 KB available on disk.
4096 bytes in each allocation unit.
This is almost fruitlessly complicated, but I'm not making this up. I'm
about to reinstall rather than deal, but I would just love some help trying
to understand whay may have just happened here. Here's the sequence of events
in a nutshell:
1. BSODed twice in two days, and once about three weeks ago, all with the
same symptom of a disk activity light frozen "on" before I had to do a hard
reboot. The associated error this time is: KERNEL_DATA_INPAGE_ERROR /
NTFS.sys / 0x0000007A. I remember seeing the kernel error before. From what I
understand, this is one of a number of things:
a) CPU overheating;
b) power distribution;
c) RAM;
d) HDD problem of some sort;
e) Corrupt pagefile;
f) MBR MALWARE.
2. I have a multiple partition setup, which seems to be creating a lot of
problems along the way:
a) No kernel dump. I have settings for a kernel dump, but there seems to be
an undocumented constraint in Vista that prevents it from writing a kernel
dump to a non-C pagefile. (My pagefile has been set to D so it doesn't eat
space on C.)
b) When I ran CHKDSK, I can only get a log in Event Viewer for the last
partition it checked. The other partitions' logs are missing -- perhaps
overwritten! (Yet another "undocumented" constraint?)
3. After running CHKDSK, I can no longer launch any apps at all. (Some of
those apps are on non-C partitions.) I can't even launch standalone apps not
written to the registry and not on the C drive! The only way I've been able
to get into IE7 is by using the hyperlinks in Windows Help. (Is that
indicating anything?)
4. CPU -- Can't check the core temp because I can't launch an app to do so,
but it wasn't above 60 last time.
5. LAPTOP POWER DISTRIBUTION is a total mystery to me. No idea how to check
that. POWER SUPPLY seems OK. After all, if the power were on the blink, I
wouldn't see the HDD light stay lit during the crash.
I did have to do a lot of RAM swapping lately to RMA some low-latency RAM
that had aggressive and problematic preset timings. There's a chance I fried
something, but I tried to take all the necessary precautions against static
or against ruining contacts.
6. RAM: Memtest has given me no errors on the memory itself.
7. HDDs: It's my sense that the BSODs have ONLY occurred when I have had a
recently-acquired, 2ndary HDD installed in my ThinkPad's PATA<->SATA
swappable bay. The SMART scans look clean for both of my HDDs, and the HDD
activity that froze was in all likelihood not related to the new HDD, but to
the primary, older HDD. If there's an HDD problem, I assume to would have to
do with a setting-related conflict, not with the physical hardware itself.
8. PAGEFILE: The initial BSODs could easily have had to do with pagefile
corruption. In the last two cases, the freeze has occurred during a very
memory-intensive IE session. (The last one was actually just after waking
from sleep to restore a heavy IE session.) The pagefile is NOT at its full
capacity, however. And there were no corrupt sectors on either disc before I
ran checkdisk.
9. MBR MALWARE: This is a possibility, but I ran a full system scan after
the first BSOD, and came up with nothing. I also ran anti-spyware,
anti-trojans, and anti-rootkits. All nil. If there's something there, it's
totally hidden!
That said, I have also not been able to get Windows Update to install any
Windows hotfixes since July. (KB352709 is the hotfix that's holding
everything else up.) I just went through everything with MS Update tech
support, and they concluded it was a Vista problem. I'm now working with
Vista tech support, and they're recommending a reinstallation-in-place.
That's the next step, but as this "organ failure" stage was triggered by
CHKDSK, I'm wondering what on earth is happening now!
I'm including the Event Viewer ERRORS, WARNINGS & CHKDSK LOG I got since the
reboot after CHKDSK:
Any guesses or help would be DEEPLY appreciated!
ERRORS
The Software Licensing service failed to start. hr=0xD000026E, [2, 4]
Windows Defender scan has encountered an error and terminated.
Scan ID: {2BBF4F2B-9239-4A3A-AF51-473ADDCDA5D6}
Scan Type: AntiSpyware
Scan Parameters: Quick Scan
User: NT AUTHORITY\NETWORK SERVICE
Error Code: 0x8050800d
Error description: Some history items could not be displayed. Please wait
a few minutes and try again. If that doesn't work, clear the history and then
try again.
\??\C:\Windows\SysWow64\DRIVERS\nxsIO32.sys has been blocked from loading
due to incompatibility with this system. Please contact your software vendor
for a compatible version of the driver.
The Access Connections Main Service service failed to start due to the
following error:
The service did not respond to the start or control request in a timely
fashion.
A timeout was reached (30000 milliseconds) while waiting for the Access
Connections Main Service service to connect.
The description for Event ID 7023 from source Service Control Manager cannot
be found. Either the component that raises this event is not installed on
your local computer or the installation is corrupted. You can install or
repair the component on the local computer.
If the event originated on another computer, the display information had to
be saved with the event.
The following information was included with the event:
Software Licensing
%%3489661550
The resource loader failed to find MUI file
The following boot-start or system-start driver(s) failed to load:
TVicPort
Unable to initialize the security package Kerberos for server side
authentication. The data field contains the error number.
_________
WARNINGS
File System Filter 'luafv' (Version 6.0, 1/19/2008 12:59:06 AM) failed to
attach to volume '\Device\HarddiskVolume6'. The filter returned a
non-standard final status of 0xc0000369. This filter and/or its supporting
applications should handle this condition. If this condition persists,
contact the vendor.
_________
CHKDSK LOG FOR ONE OF THE THREE PARTITIONS
Chkdsk was executed in read/write mode.
Checking file system on M:
Volume label is "Apps 1 (Primary HD OSes)".
256 file records processed. 0 large
file records processed. 0 bad file records
processed. 0 EA records processed.
0 reparse records processed.
368 index entries processed. 0
unindexed files processed. 256 security
descriptors processed. Cleaning up 9 unused index
entries from index $SII of file 0x9.
Cleaning up 9 unused index entries from index $SDH of file 0x9.
Cleaning up 9 unused security descriptors.
56 data files processed. CHKDSK is
verifying file data (stage 4 of 5)...
240 files processed. File data
verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
4070982 free clusters processed. Free
space verification is complete.
Windows has checked the file system and found no problems.
16383999 KB total disk space.
33308 KB in 59 files.
52 KB in 58 indexes.
66707 KB in use by the system.
65536 KB occupied by the log file.
16283932 KB available on disk.
4096 bytes in each allocation unit.